Grand Hotel Bristol Spa Resort by R Collection Hotels is highly praised for its prime and picturesque location, offering splendid views of the lake and sea. Perched on a hill with stunning vistas of the Gulf, it provides a tranquil yet accessible escape, just a 15-minute walk from the heart of Rapallo. Guests appreciate the hotel's convenient proximity to key attractions like Portofino and Cinque Terre, as well as its seamless transport options including a nearby bus stop and ample parking facilities with special perks like free outdoor parking and charging stations for electric cars.
Guests commend the resort's exceptional cleanliness, meticulous housekeeping and luxurious feel. Rooms are spacious, well-appointed and often come with enchanting sea and lake views, adding a touch of elegance to the stay. The comfort of the rooms, bolstered by adjustable air conditioning and amenities such as coffee machines and soft drinks, enhances the overall experience, though bed comfort receives mixed feedback.
The breakfast experience at the resort stands out for its variety, quality and stunning sea views from the breakfast terrace. Guests highlight the comprehensive and fresh buffet selection, along with attentive and polite service, contributing to a delightful start to the day. While occasional inconsistencies are noted, the overall consensus remains highly positive.
Dining at the resort is a mixed experience with the Le Cupole restaurant receiving high praise for its gourmet quality and exemplary service and the rooftop restaurant being lauded for its incredible views and high-class dining. However, some guests point to slow service and a lack of menu variety in other dining areas. Nevertheless, the positive aspects of the fine dining experiences significantly enhance the hotel’s luxury appeal.
The hotel's spa receives rave reviews for its top-notch facilities, cleanliness and panoramic views, offering a pampering and relaxing retreat with features like heated pools, saunas and sensory showers. The pool area also garners acclaim for its beauty, comfortable sun loungers and breathtaking views, though occasional issues with cleanliness and heating are mentioned.
The staff at Grand Hotel Bristol Spa Resort are frequently highlighted as a standout feature, known for their warmth, professionalism and attentive service. Many guests feel that the staff's efforts contribute significantly to the hotel’s five-star reputation. The resort's overall service quality, combined with its outstanding amenities and breathtaking location, makes it a memorable and luxurious choice for travelers.
Hotel Canali on the Portofino Coast is highly praised for its prime location, striking a perfect balance between tranquility and convenience. Nestled in a serene corner, the hotel is a short walk from the vibrant center of Rapallo, the beach and local attractions. This ideal setting allows guests to enjoy peaceful relaxation while being only minutes away from dining, shopping and sightseeing options. Visitors particularly appreciate the strategic position, making excursions to Portofino and Cinque Terre easily accessible.
Guests frequently commend the breakfast service, characterized by its quality and variety. The extensive buffet, featuring fresh homemade pastries, offers both sweet and savory options. The charming terrace dining enhances the experience, providing a delightful start to the day. Despite occasional comments regarding the need for more variety, the breakfast generally meets the expectations of a 4-star hotel.
The rooms at Hotel Canali receive positive feedback for their cleanliness and comfort. The hotel's new, well-maintained structure includes spacious rooms with stylish, modern decor. Many rooms offer balconies with picturesque views, adding to the cozy ambiance. High standards of cleanliness are consistently noted with rooms cleaned daily, contributing to a restful stay. While some guests mention the need for improved soundproofing and updates to aging furniture, the overall room experience remains favorable.
Reviewers also highlight the hotel's exceptional cleanliness, noting the spotlessly maintained property and modernly designed rooms. The staff enhance the hotel's appeal significantly, receiving consistent praise for their friendliness and attentiveness. The team, including standout members Melany and Francesca, are noted for their welcoming demeanor and competence, ensuring guests feel well cared for and at home.
Additionally, the availability of private, secure parking is a notable advantage for those traveling by car, although some guests find the parking fees to be an unwelcome extra cost.
While the hotel generally offers a pleasant stay, some reviews suggest that the overall amenities and services fall short of the four-star rating with specific mentions of insufficient bathroom amenities and limited towels. Nonetheless, the positive aspects, including the location, cleanliness, comfortable beds and excellent staff, make Hotel Canali a commendable choice for travelers seeking an enjoyable stay on the Portofino Coast.
The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Terrarossa