Hotel Reina Cristina

Teruel 40.34185900, -1.10845200 , Paseo Del Ovalo, 1 (Show on Map)
8.5
Very Good


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Summary of reviewsHotel Reina Cristina in Teruel garners high praise for its outstanding location, situated in the heart of the city close to major attractions, restaurants, bars and shops. The central yet tranquil setting makes it a perfect base for exploring the city on foot. Rooms are spacious, tastefully decorated, often featuring terraces with splendid views and the hotel blends modern amenities with historic charm.

The hotel's breakfast is widely regarded as a highlight, offering a varied and high-quality selection that includes fresh fruit and traditional Spanish items, served in a welcoming atmosphere. Although occasionally crowded and somewhat pricey, the overall experience is positive with many guests starting their day satisfied and well-fed.

Dinner experiences are mixed but lean positive, especially for the hotel restaurant The Portal de Guadalaviar, which is noted for its excellent dishes and good quality-price ratio. However, there are occasional complaints about limited variety and early restaurant closures, indicating room for improvement in the dining offerings.

Hotel Reina Cristina's rooms receive commendations for their spaciousness, comfort and cleanliness. Guests appreciate the clean, well-maintained and comfortable spaces with some enjoying additional touches like welcome fruit and water. However, some guests report that certain rooms can be small, poorly lit and in need of updates.

Cleanliness is a strong point for the hotel with many guests describing the facilities as spotless and well-kept. The dedication of the cleaning staff contributes to the consistently positive remarks about the hotel's cleanliness standards.

The hotel staff draw frequent praise for their friendliness, helpfulness and professionalism. From reception to housekeeping, the team's efforts to provide excellent customer service are frequently highlighted, creating a welcoming and supportive environment for guests.

Complimentary WiFi is available but often criticized for its poor signal and limited coverage, especially within rooms and certain areas like the pool.

Parking poses a challenge due to limited availability, necessitating advance reservations and sometimes requiring the use of nearby public or Renfe train station parking. Despite these challenges, guests appreciate the security and various parking options offered.

Families find the hotel particularly accommodating with spacious, quiet rooms and family-friendly amenities making it an ideal choice for those traveling with children.

Beds receive numerous praises for their comfort, contributing to a restful stay, even though a few guests find issues with mattress firmness and bedding quality.

Overall, Hotel Reina Cristina delivers a blend of historic charm, central location and satisfactory amenities that position it well for travelers exploring Teruel, though incremental improvements in WiFi, dining variety and room updates could enhance the guest experience even further.
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Hotel for Honeymoon
This charming hotel offers stunning mountain views and a delightful terrace. It provides a romantic setting for couples seeking intimate moments.

Family Friendly Hotel
This hotel in Teruel is popular with families and offers comfortable accommodations. Its central location allows for easy exploration of the city's attractions.

Dog Friendly Hotel
Located in Teruel, this hotel is known to accommodate pets. The hotel offers a comfortable stay for guests and their pets. The central location makes it easy to explore the city with your dog.

Business Hotel
Hotel Reina Cristina offers various meeting rooms suitable for corporate events. All rooms are equipped with a projector, microphone, and sound system. The hotel also provides services such as a business program, meeting rooms, and fax and photocopy service.

Hotel with Parking
Hotel Reina Cristina provides covered indoor parking for both cars and motorcycles, available at a charge and subject to availability upon arrival.

Cheap Hotel
Located in Barcelona, Hotel Reina Cristina offers budget accommodation. It provides easy access to city attractions while maintaining affordability.

4-Star Hotel
Situated in the historic quarter of Teruel, a UNESCO World Heritage Site, this hotel provides a great location for exploring the city's Mudéjar architecture. It also offers free WiFi throughout the property.

Romantic Hotel

Accessible Hotel

Room Types
Double or Twin Room Shared comfort in a historic setting. Equipped with a double bed or two single beds (subject to availability), these rooms offer the perfect balance between relaxation and functionality. This air-conditioned room features a flat-screen TV and a safe. The private bathroom comes with free toiletries, bath or shower, and hairdryer. Free water is provided in the minibar.

Single Room Perfect for travelers seeking tranquility, this cozy room features a 90 cm bed and a small private terrace to enjoy the views and peace. This air-conditioned room features a flat-screen TV and a safe. The private bathroom comes with free toiletries, bath or shower, and hairdryer. Free water is provided in the minibar.

Triple Room A space for sharing. Designed for groups or families, this room with three single beds offers spaciousness and functionality with a cozy touch. This spacious and air-conditioned room features a flat-screen TV and a safe. The private bathroom comes with free toiletries, bath or shower, and hairdryer. Free water is provided in the minibar.

Double or Twin Room with Terrace With a private terrace and the option of a double or twin bed (subject to availability), this is a bright room, designed for those who appreciate small moments in the sun. This air-conditioned room has a sofa, a flat-screen TV and a safe. The private bathroom comes with free toiletries, bath or shower, and hairdryer. Free water is provided in the minibar.

Suite with Balcony Peek into Teruel's history. With twin beds or a double bed (subject to availability) and a single sofa bed, its balconies offer privileged views of the Mudéjar Staircase and the Torre del Salvador, a sight you won't soon forget. This air-conditioned room has a seating area, flat-screen TV and a safe. The private bathroom comes with free toiletries, bath or shower, and hairdryer. Free water is provided in the minibar.

Triple Room with Terrace With a private outdoor terrace, two single beds or a double bed (subject to availability) + a single sofa bed, this room can be distributed over one or two duplex floors, ideal for those seeking a different experience. Featuring a terrace, this spacious and air-conditioned room has a flat-screen TV and a safe. The private bathroom comes with free toiletries, bath or shower, and hairdryer. Free water is provided in the minibar.

Guest Reviews
8.5
Very Good
Location
Nestled right in the heart of Teruel, Hotel Reina Cristina offers an exceptional location that places guests within easy walking distance of all the city's major attractions. The hotel is celebrated for its proximity to the historic center, making it the perfect base for exploring landmarks like the famous Escalinata del Óvalo and the Torre del Salvador. Numerous reviews highlight the unbeatable central position, providing access to restaurants, bars and shops without the need for a car.

Despite its centrality, the hotel offers a tranquil atmosphere, suitable for both leisure and business guests, although those needing to commute for work might find the location less convenient. With spacious, tastefully decorated rooms, many featuring terraces with splendid views, the hotel ensures a comfortable stay.

Overall, Hotel Reina Cristina excels with a perfect blend of modern amenities and historic charm, underscored by fantastic customer service and cleanliness. Ideal for discovering Teruel on foot, this hotel consistently receives high praise for its superb location and value.

Breakfast
Hotel Reina Cristina's breakfast offerings largely receive high praise from guests, creating a positive start to many mornings. The breakfast buffet stands out with its extensive variety and quality, including fresh fruit and a wide array of delicious choices. Many guests noted that the breakfast is both complete and plentiful, indicating an abundance of options to satisfy different tastes. The overall quality of food is frequently highlighted with particular mentions of tasty Spanish specialties such as Spanish omelette and croissants.

The breakfast experience is enhanced by the hotel's friendly staff and excellent location, factors that several guests appreciated in their reviews. Many found the breakfast to be not just good but exceeding expectations with terms like "superb", "fantastic" and "delicious" repeatedly used. The buffet style, offering a variety of well-prepared dishes, seems to resonate well with the guests.

However, there are a few criticisms, such as the occasional overcrowded dining area, reported instances of massification and calls for improved access to some breakfast items without needing to ask. Some reviews mentioned that the quality of pastries and some specific items could be improved to match the overall standard of the hotel. Additionally, the breakfast was considered by some to be expensive relative to the offering.

In summary, the breakfast at Hotel Reina Cristina is widely regarded as a significant highlight with its varied, plentiful and high-quality selections earning positive feedback from many guests, albeit with minor room for improvement.

Dinner
Hotel Reina Cristina offers a mixed dining experience according to guest reviews. Many praised the dinner, highlighting it as excellent, masterful, very tasty and even exquisite with some noting the quality-price ratio as good. The hotel restaurant, particularly The Portal de Guadalaviar, received commendations for its exceptional dishes, good presentation and fair prices. Guests who dined here frequently found the food to be consistently very good, complimenting both the quality and the attentive service.

However, the experience isn't uniformly positive. Some guests encountered issues like limited variety and average quality of food, especially with the half-board dinner options. There were also complaints about early restaurant closures and misleading information from staff about dinner services. Certain patrons found the price-quality ratio expensive and a few others commented on the restaurant’s early closing times and cafeteria-like atmosphere, suggesting room for improvement.

Overall, while the hotel restaurant dishes out some noteworthy meals, potential diners should be mindful of the varying reviews on quality and availability.

Rooms
Hotel Reina Cristina has received generally positive feedback on its rooms, though there are some areas for improvement. Guests often highlight the spaciousness of many rooms with several reviews mentioning large, comfortable and well-furnished spaces that meet or exceed their expectations. The terraces and balconies add a pleasant touch, offering beautiful views and a relaxing ambiance, particularly for rooms on higher floors.

Cleanliness is another aspect that guests appreciate with many describing their rooms as spotless and well maintained. The bathrooms, especially those with large showers, have received favorable comments for their modern design and functionality. Some rooms come with special touches like welcome fruit and water, adding to the overall positive experience.

Comfort is a recurring theme with numerous mentions of comfortable beds and sufficient amenities like air conditioning and fridges, although some guests noted the lack of additional amenities. Soundproofing in rooms is generally good, allowing for a quiet and restful stay.

On the downside, some reviews point out that certain rooms are small and poorly lit, lacking adequate lighting and natural light, which can make them feel dark and cramped. Issues with cleanliness have been reported in a few instances with some rooms needing more thorough cleaning and renovation. Some guests were also disappointed by the outdated decor and the noise from air conditioning units.

Overall, while Hotel Reina Cristina's rooms are often praised for their spaciousness, cleanliness and comfort, there is room for enhancement, particularly regarding lighting, maintenance and additional amenities.

Beds
Hotel Reina Cristina receives numerous commendations for its beds, highlighting them as a key element of a comfortable stay. Many guests specifically mention how very comfortable the beds are, often noting the bedding's positive impact on their rest. Cleanliness also gets frequent mentions with clean linens and well-kept sheets contributing to the overall comfort. Large beds and spacious rooms add to the appeal, making the sleeping arrangements pleasant for many.

However, opinions do vary. Some guests encounter issues with overly soft or too hard mattresses and find the pillows less than ideal. Instances of small beds, slippery single beds pushed together and occasional complaints about dirty linens do surface. Despite these mixed reviews, most feedback emphasizes the comfort and quality of the beds at Hotel Reina Cristina, making it a generally cozy option for travelers.

Cleanliness
Hotel Reina Cristina sets a high standard for cleanliness with numerous guests highlighting the very clean and well-maintained rooms and facilities. The general sentiment points to a meticulously clean environment with spotless rooms, clean bathrooms and well-kept common areas. Guests frequently mention the immaculate maintenance and the fresh, clean smell in the rooms, contributing to a comfortable and pleasant stay.

The hotel's cleaning staff receive compliments for their attention to detail and the overall cleanliness and comfort appear to meet or exceed guest expectations. Many reviews commend the hotel for being clean and comfortable, making it a reliable choice for travelers.

However, there were some concerns. A few guests noted that room cleaning can be delayed and pointed out areas where cleanliness could be improved, such as dusty bedside lamps or dirty carpets in the hallways. Some critical remarks included instances of insufficient bathroom cleaning and occasional bad odors.

Despite minor issues, the positive feedback about cleanliness outweighs the negative. Many travelers appreciate the clean and spacious rooms, modern cleanliness standards and the hotel's charm and comfort. The pleasant environment, coupled with cleanliness, makes Hotel Reina Cristina a commendable option for visitors seeking a well-managed stay.

Staff
'Hotel Reina Cristina' boasts a reputation for its notably friendly and helpful staff. Guests frequently highlight the excellent personal attention provided by the team, particularly those at the reception and restaurant. Many reviews commend the staff's professional and accommodating demeanor, ensuring a welcoming and attentive atmosphere. Positive interactions with the cleaning crew are also noted with several guests pointing out the consistent friendliness and efficiency of housekeeping.

Several reviews emphasize the staff's ability to go above and beyond, ensuring a high level of customer satisfaction. The receptionists, like Miss Laura, are often mentioned by name for their exceptional service and the team as a whole is described as approachable and always ready to assist. Guests appreciate the staff's knowledge and willingness to provide detailed information about local attractions.

Despite overwhelmingly positive feedback, a few instances of unprofessional behavior and unfriendly interactions are mentioned, though these appear to be isolated cases. Overall, the majority experience at 'Hotel Reina Cristina' reflects a well-trained and courteous staff, dedicated to making guests feel comfortable and valued throughout their stay.

Wi-Fi
Hotel Reina Cristina offers complimentary WiFi throughout the property, which some guests found to be satisfactory. However, many visitors reported experiencing issues with the internet connection. Notably, the WiFi signal often did not reach inside the rooms effectively and was described as weak or continuously unavailable. Several reviews specifically mentioned that the WiFi did not work well at the pool or required a separate fee. While a few guests mentioned having high-speed internet, the majority faced unreliable and poor WiFi coverage with some areas of the hotel having virtually no signal at all. Overall, while there is free WiFi available, improvements are needed in terms of coverage and reliability.

Parking
When it comes to parking at Hotel Reina Cristina, guests have praised the hotel for offering multiple parking options. The location, access and parking facilities are generally viewed positively with specific mention of secure underground parking and available spaces for motorcycles and e-bikes. However, the parking situation can be challenging due to limited availability and the necessity to reserve spots in advance. The hotel’s private parking lots are often described as small with many guests noting difficulties in finding a parking space.

Alternate parking options include nearby public parking garages, some of which are around 300 meters away. The public parking is appreciated for its security and accessibility, though it can be expensive and a bit challenging due to narrow spaces. Importantly, free parking is available at the nearby Renfe train station, providing a convenient solution for those unable to secure a spot at the hotel.

Guests frequently mention the difficulty of finding a parking spot, especially during peak times and on weekends. The hotel parking is often full and operates on a first-come, first-served basis, making it crucial to reserve in advance if possible. For those who miss out, dropping off luggage at the hotel before parking at one of the nearby public garages is recommended.

Overall, while parking at Hotel Reina Cristina is certainly available and there are secure options for those who plan ahead, the limited space and frequent need to use off-site facilities can pose a challenge for some guests.

Family
Hotel Reina Cristina in Teruel stands out as a family-friendly destination, offering a warm and welcoming environment ideal for families. Clean and spacious rooms with very comfortable beds provide a relaxed and cozy stay. The location, being quiet and without nearby bars, ensures a restful night’s sleep, making it an excellent choice for families who value tranquility.

The hotel's family-oriented service goes the extra mile to accommodate guests with children, featuring family-specific rooms and amenities such as a special corner with plastic plates and glasses for the little ones. Reviews highlight the hotel's aptitude for catering to families with rooms that comfortably sleep four, including combinations suited for a couple with a child.

Frequent visitors appreciate the dependable treatment and service, evidenced by a reviewer's note of their fifth stay at the hotel. Guest experiences show a consistent effort to attend to children’s needs, from providing family rooms to attentive care for specific requests. The hotel’s proximity to attractions like the Tower of the Savior and Dinopolis adds to its appeal as a base for family visits. Despite some additional charges for extra small children, the overall feedback conveys a satisfying and comfortable family stay with many guests planning to return.

4 Star
Hotel Reina Cristina, categorized as a 4-star hotel, often receives praise for its competitive pricing and certain expected amenities typical of its star rating. Guests appreciate the complimentary breakfast that is highlighted upon arrival. The hotel's location and price point are frequently mentioned positively, suggesting that it offers good value for money.

However, many reviews suggest that the hotel struggles to meet the full expectations of a 4-star rating. Several guests note that the rooms, though sufficient, are small and come with amenities that appear insufficient for a hotel of this category, such as limited room supplies and plastic cups. The bathrooms are often described as cramped and in need of a more thorough cleaning.

Parking is another common issue with guests frequently unable to reserve a spot despite early requests, finding the parking consistently full upon arrival.

The breakfast, while appreciated, often receives criticism for not meeting the standards one would expect from a 4-star establishment, including the quality of items like orange juice.

While some guests genuinely feel the hotel complies with 4-star standards, others argue that it falls short, likening it more to a 3-star experience in several aspects, including the cleanliness, lighting and overall maintenance of the facilities.

Business
Hotel Reina Cristina is favored among business travelers for its conducive environment and excellent customer service. Many guests appreciate the quiet rooms, ideal for work sessions and the hotel's serene atmosphere, which creates a pleasant backdrop for business activities. The hotel is strategically located near key business areas, making it a convenient choice for corporate travelers. The business lounge area is modern and well-equipped, catering to various professional needs. Breakfast, while described as very Spanish, is suitable for those who travel for work, offering a comfortable start to the day. Additionally, the reception service is noted for being professional and efficient, ensuring that business-specific needs are promptly addressed. The hotel also supports business conferences, making it a comprehensive option for travelers visiting for work-related purposes.

Accessible
Hotel Reina Cristina is regarded positively for its accessibility, especially for guests with reduced mobility. The public spaces within the hotel are accessible and the central location makes it easy for guests to access surrounding areas. Facilities for those with mobility challenges are well-received, contributing to the overall good accessibility of the property.

However, some areas could benefit from improvement. The elevator is noted to be slow and noisy and the hotel's access via car can be difficult, potentially posing challenges for those who drive. Additionally, considering its 4-star rating, some guests feel that the amenities are more limited than expected. Despite these minor issues, the accessibility aspects of Hotel Reina Cristina are generally praised, making it a viable option for travelers with disabilities.


No, Hotel Reina Cristina doesn't have any pool.

No, a spa isn't available at Hotel Reina Cristina.

Yes, Hotel Reina Cristina welcomes dogs.

Yes, parking facilities are available at Hotel Reina Cristina.

No, Hotel Reina Cristina doesn't have a gym.

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