Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Holiday Inn Express Hotel & Suites Texarkana East by IHG is highly regarded for its strategic location and exceptional staff, making it a desirable choice for both leisure and business travelers. Nestled conveniently near the interstate, it offers easy access to various restaurants, shopping venues, local events, and the airport. Despite its accessibility, the area remains quiet and safe, providing a peaceful environment for guests.
Guests consistently praise the breakfast offered, highlighting a good selection of fresh and hot items, with pleasing surprises like cinnamon rolls and gluten-free bagels. While minor issues like the lack of certain breakfast items occur, the warm and inviting dining experience typically leaves guests satisfied.
The hotel rooms are celebrated for their spaciousness and cleanliness, providing a comfortable retreat for travelers. Although there are occasional concerns about room humidity and firmness of the beds, the overall environment is relaxing, with modern amenities adding to the comfort. The hotel is relatively new, enhancing its appeal with a fresh aesthetic.
Cleanliness throughout the hotel is frequently commended, with guests noting the fresh ambiance and welcoming atmosphere created by the friendly staff. Despite some minor noise issues and specific concerns about bathroom cleanliness, the general impression remains positive, with guests appreciating the balance of cleanliness and affordability.
The staff, particularly the front desk team, are often highlighted for their friendliness and dedication to guest satisfaction. Whether assisting with dining suggestions or resolving issues promptly, the staff contribute significantly to a welcoming and positive guest experience.
The indoor pool and hot tub are appreciated features, offering a clean and relaxing space for guests, especially during cooler weather. Despite occasional maintenance disruptions, the pool area consistently enhances guests' stays.
For business travelers, the hotel offers a smooth check-in process and a business-friendly atmosphere, with many guests planning to return for future visits. Overall, the Holiday Inn Express Hotel & Suites Texarkana East by IHG provides a welcoming and enjoyable stay, characterized by attentive service, convenient location, and comfortable accommodations. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower.
Standard King RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a seating area, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
King Suite with Sofa BedThis spacious suite features a sofa bed and kitchenette.
Suite with Two Beds - Non-SmokingThis spacious suite features a sofa bed and kitchenette.
Standard Queen Room with Two Queen BedsThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a flat-screen TV with satellite channels, a seating area, a carpeted floor and heating. The unit offers 2 beds.
Guest Reviews
7.2
Good
Location
Nestled conveniently in Texarkana, the Holiday Inn Express Hotel & Suites Texarkana East by IHG offers an enviable location that impresses guests for both leisure and business stays. It's perfectly set with easy access right off the interstate, making it an ideal spot for travelers embarking on road trips or heading to nearby events. Guests appreciate the proximity to a variety of restaurants and shopping venues, ensuring plenty of dining choices close by. The area remains quiet despite its accessibility, providing a safe and well-lit environment for a peaceful night's rest.
The hotel's location proves particularly advantageous for those attending local tournaments or events, offering the convenience of being close to venues while also providing easy access to the airport, a nearby waterpark, and a lovely park perfect for walking. The hallmark of this hotel remains its outstanding service, with friendly and welcoming staff enhancing the overall guest experience. While the property shows some signs of aging, its strategic position and customer service make up for it, leaving many guests entirely satisfied with their stay.
Breakfast
The breakfast experience at the Holiday Inn Express Hotel & Suites Texarkana East by IHG generally earns high marks from guests. Many reviews highlight a good selection with a comforting array of standard breakfast items, often exceeding expectations with the variety offered. Guests particularly appreciate the well-stocked breakfast room, which is big and clean, and the friendly and attentive staff that enhance the overall experience. The breakfast is noted for being hot, fresh, and including appealing options such as cinnamon rolls and gluten-free bagels—a surprise treat for some guests. Despite occasional hiccups like the absence of pancake or waffle options and minor issues like an out-of-order juice machine, most guests leave satisfied with their complimentary breakfast, describing it as more than the standard offering at similar hotels. There are occasional mentions of lukewarm items and limited fruit selection, but the general consensus celebrates the delicious and filling breakfast that provides a cozy start to the day in a comfortable, clean setting.
Rooms
The rooms at the Holiday Inn Express Hotel & Suites Texarkana East by IHG are frequently praised for their spaciousness and cleanliness, offering a comfortable retreat for weary travelers. Guests appreciate the large, well-maintained rooms, which many describe as being exceptionally roomy, clean, and relaxing. Despite some isolated concerns about humidity and occasional musty smells, the majority of reviews highlight the pleasant and accommodating environment. The beds, while noted by some as too firm, are generally considered comfortable, with clean linens contributing to a restful night’s sleep. Many guests find the staff to be friendly and helpful, contributing positively to their overall experience. The hotel is relatively new, with its modern amenities attracting positive comments about its aesthetic and functional qualities. Although there are a few setbacks, such as outdated features and rare maintenance issues, the general consensus is that the hotel provides good value and an excellent stay with welcoming rooms and reliable service.
Beds
The Holiday Inn Express Hotel & Suites Texarkana East by IHG receives a mix of feedback regarding its beds. Most reviews highlight that the beds are comfortable, with several guests appreciating the clean and cozy bedding. The hotel's pillows are frequently praised for their softness and variety, adding to a quality sleep experience that many guests seem to enjoy. However, there are comments pointing to inconsistencies, with some guests finding the beds firmer than expected and not quite matching the typical standards of the Holiday Inn Express brand. Overall, while the majority find the beds suitable for a restful night, potential guests who prefer softer mattresses might want to take note.
Cleanliness
Holiday Inn Express Hotel & Suites Texarkana East by IHG seems to offer a predominantly clean experience to its guests, with frequent praise for its cleanliness both in the rooms and throughout the entire premises. Many guests appreciated the fresh and inviting ambiance upon entering the hotel, often describing their rooms as clean and comfortable, complete with clean and cozy bedding. The staff generally receives high marks for their friendliness and helpfulness, contributing to a warm atmosphere. Travelers commended the hotel’s reasonably priced rates in relation to its cleanliness and comfort, with some guests enjoying the newness of the facility, which enhanced their stay. A few guests pointed out issues with noise and specific concerns with the bathrooms, noting cleanliness in those areas could be improved. Nonetheless, the hotel's location, clean facilities, and cordial staff leave a mostly positive impression.
Staff
The Holiday Inn Express Hotel & Suites Texarkana East by IHG consistently impresses guests with its exceptional staff. Numerous visitors praise the team for their friendliness and readiness to assist with any needs, ensuring that guests feel welcomed and well-taken care of throughout their stay. The front desk employees, notably Amy and Bruce, are often highlighted for going above and beyond in providing exceptional service and recommendations, contributing to a warm and accommodating environment. The breakfast staff also receive accolades for their helpfulness and dedication to delivering a delightful dining experience each morning. Despite a few isolated incidents of less favorable interactions, the majority of the feedback emphasizes a professional, friendly, and responsive team committed to guest satisfaction. Whether offering dining suggestions or resolving booking issues promptly, the staff at this hotel consistently strive to enhance the overall guest experience.
Pool
The Holiday Inn Express Hotel & Suites Texarkana East by IHG boasts an indoor pool that has received plenty of praise from guests for its size and suitability for recreational swimming. Many have enjoyed the addition of a hot tub alongside the pool, making it an ideal spot to unwind and soothe tired muscles. The indoor setting is particularly appreciated during cooler weather. While there have been occasional issues such as temporary closures or maintenance disruptions, the general tone of the reviews highlights the pool as a clean and pleasant feature of the hotel. The staff have also been noted for their assistance with pool amenities, such as providing towels for guests. Overall, the pool and hot tub contribute positively to the guest experience at this hotel.
Business
The Holiday Inn Express Hotel & Suites Texarkana East by IHG appears to be a strong choice for business travelers. Reviews highlight the efficient check-in process and commend the staff, particularly the night crew, for their helpfulness and friendliness. Guests find the hotel both comfortable and clean, offering great value and service. It stands out as a business-friendly accommodation, with some planning to return for future business trips and meetings. Despite a few instances of less engaging service during check-in, the overall experience is positive, making it a preferred choice for business stays.
Yes, Holiday Inn Express Hotel & Suites Texarkana East by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Texarkana East by IHG.
No, Holiday Inn Express Hotel & Suites Texarkana East by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Texarkana East by IHG.
Yes, Holiday Inn Express Hotel & Suites Texarkana East by IHG has a gym.