Hotel Posada Santa Bertha

Texcoco de Mora 19.51361600, -98.88236000 , Av. Netzahualcoyotl #213 Col. Centro (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Posada Santa Bertha enjoys an exceptional location in the heart of Texcoco, offering convenient access to a wide array of local amenities and attractions. The central positioning allows guests to explore nearby sites on foot, while still providing a peaceful retreat away from the bustling city center. Secure and ample parking further enhances the appeal for those traveling by car, contributing to a stress-free experience.

Dining at the hotel is a highlight for many visitors, with the on-site restaurant earning praise for its delicious offerings and commendable service. While breakfast may not offer vast variety, the flavorful dishes and inclusion of regional cuisine make it a delightful way to start the day. The restaurant’s reputation for tasty meals at attractive prices makes it a noteworthy feature.

The rooms are noted for their cleanliness and comfort, offering essential amenities and a secure environment. However, some guests point out the small size of the rooms, which can feel cramped and occasionally don’t match promotional descriptions. Despite these concerns, the hotel's cleanliness, maintained throughout the property, further enhances the pleasant stay.

Guests often commend the attentive and friendly staff, who contribute significantly to the welcoming atmosphere. From the reception to cleaning and restaurant personnel, the team is noted for their kindness and efficiency, though there are occasional reports of mixed experiences with reception staff.

WiFi service at the hotel presents a mixed bag, with some guests enjoying strong, continuous connections, while others face disruptions, particularly at night. Nonetheless, the provision of free WiFi remains a valued amenity.

Family travelers find the hotel accommodating, with an environment conducive to peaceful stays. The only logistical challenge mentioned is the lack of ramp facilities for those with strollers, though the overall family-friendly ambiance is highly regarded.

With its strategic location, quality dining options, and supportive staff, Hotel Posada Santa Bertha stands out as a prime choice for visitors to Texcoco. While there are areas for improvement, particularly with room size and bed comfort, the hotel remains a solid option for families and tourists alike.
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Family Friendly Hotel

Hotel with Parking

Hotel with Gym

Room Types
Standard Double Room Offering free toiletries, this double room includes a private bathroom with a shower. This double room offers a flat-screen TV. The unit offers 1 bed.

Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower. This twin room offers a flat-screen TV. The unit offers 2 beds.

Double Room with Two Double Beds Offering free toiletries, this twin room includes a private bathroom with a shower. This twin room offers a flat-screen TV. The unit has 2 beds.

Deluxe Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a shower. This twin/double room offers a flat-screen TV. The unit has 1 bed.

Economy Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower. This twin room offers a flat-screen TV. The unit offers 2 beds.

Budget Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a shower. This twin/double room provides a flat-screen TV. The unit offers 2 beds.

Budget Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower. This twin room offers a flat-screen TV. The unit offers 2 beds.

Deluxe Double Room Offering free toiletries, this double room includes a private bathroom with a shower. This double room offers a flat-screen TV. The unit has 1 bed.

Deluxe Double Room with Two Double Beds Offering free toiletries, this twin room includes a private bathroom with a shower. This twin room offers a flat-screen TV. The unit has 2 beds.

Superior Deluxe Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a shower. This twin/double room offers a flat-screen TV. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Hotel Posada Santa Bertha is widely praised for its exceptional location, nestled in the heart of Texcoco. Guests appreciate its proximity to a variety of local amenities, including supermarkets, banks, and restaurants, making it convenient for travelers seeking easy access to daily necessities. This central positioning allows visitors to explore many nearby attractions on foot, truly immersing themselves in the vibrant local culture. Although the bustling city center surrounds the hotel, it remains tranquil enough to provide a restful experience for guests. Secure parking facilities further enhance the traveler's comfort, ensuring peace of mind for those with vehicles. The picturesque charm of the hotel, combined with its central situation, makes it a standout option for families and tourists alike. With taxi services readily available nearby, getting around Texcoco is simple and efficient. The reliable service and attentive staff only add to the welcoming atmosphere, making Hotel Posada Santa Bertha a prime choice for anyone visiting the area.

Breakfast
At Hotel Posada Santa Bertha, the breakfast experience is often highlighted for its deliciousness and quality. Guests find the morning offerings to be very satisfying, with the restaurant consistently described as excellent and highly recommended. Despite the breakfast not being included in the stay and somewhat lacking in variety, it makes up for this with the tastiness of its dishes. The buffet breakfast, in particular, stands out for its flavorful options. Patrons also appreciate the regional dishes included in the offerings. Beyond breakfast, the restaurant at the hotel is praised not only for its high-quality and delicious food but also for the friendly service, making it a delightful start to the day for most visitors.

Dinner
Nestled alongside Hotel Posada Santa Bertha, the hotel's restaurant consistently earns high praise from guests for its flavorful offerings and commendable service. With a reputation for delivering delicious meals at a very attractive price point, it has become a sought-after dining spot for both hotel guests and visitors alike. The excellent seasoning adds a delightful touch to meals, enhancing the dining experience significantly. Despite its independent operation and exclusion of breakfast, the restaurant never fails to impress with its tasty dishes and the warm hospitality of its staff. Some reviews suggest room for improvement, however, the overall dining experience is largely positive, making it a notable feature of the hotel.

Rooms
Hotel Posada Santa Bertha offers a mix of experiences for its guests, especially when it comes to the rooms. On the positive side, visitors appreciate the cleanliness and comfort of the rooms, noting clean accommodations and comfortable beds. The hotel is also ideally located in a central area, making it convenient for exploring the city.

However, many guests find the rooms quite small, which is a recurring theme across feedback. Some feel the rooms' size doesn't match promotional photos, often describing them as extremely compact or mini. The limited space also influences the layout, making it difficult to navigate, particularly with insufficient seating and poorly placed furniture. Sanitary facilities are described as basic, frequently with narrow, small bathrooms that, while clean, appear somewhat worn. Additionally, the absence of air conditioning or fans can make the rooms feel warm, especially since noise from outside can be disruptive.

While the hotel provides essential amenities, and the accommodation feels secure, the lack of air conditioning and smaller living spaces remain a concern for travelers seeking comfort beyond basic amenities.

Beds
Hotel Posada Santa Bertha receives mixed reviews regarding the comfort of its beds. Many guests find the beds comfortable, with some praising their comfort as being suitable for a good night's sleep. However, there are challenges in consistency, as several reviews mention that the beds are extremely hard and uncomfortable for some, leading to a less than ideal sleeping experience. Additionally, a few reviews highlight that the beds tend to creak, causing disturbance, and that they might be small for two people. Pillow comfort also comes under scrutiny, with guests reporting them to be high and hard, detracting from the overall sleep quality. While some reviews express satisfaction with certain aspects, overall maintenance of the beds seems to be an area that could benefit from improvement to enhance guest comfort.

Cleanliness
Hotel Posada Santa Bertha consistently impresses guests with its remarkable cleanliness and attentive service. Reviews frequently highlight the excellent cleaning standards maintained throughout the property's rooms and common areas. The staff is often praised for being very friendly and attentive, ensuring a welcoming environment that complements the hotel's cleanliness.

Guests appreciate the hotel's convenient location, which, combined with its well-kept and safe facilities, enhances the overall experience. The ample parking also adds to the convenience for those traveling by car. Although some guests experienced a few interruptions from the cleaning staff, the overall consensus is that the hotel excels in maintaining hygienic conditions. The grounds are described as beautiful, with pleasant, clean, and comfortable environments across public spaces.

Despite a critique regarding temperature control, guests largely focus on the immaculate condition of the hotel, reinforcing its reputation as a consistently clean and accommodating choice for travelers.

Staff
Hotel Posada Santa Bertha is widely praised for its excellent and friendly service, particularly from its attentive staff. Guests consistently commend the warm hospitality, noting that the staff is very kind, respectful, and accommodating. The reception staff, along with the cleaning and restaurant personnel, are frequently highlighted for their friendliness and helpfulness. Many guests appreciate the quick and efficient check-in process facilitated by a welcoming team.

However, experiences with the reception staff can be mixed, with some guests encountering unfriendliness or rudeness, which contrasts with the generally excellent service from other staff members. Despite these occasional issues, guests benefit from the attentive night watchman and the proactive approach of the staff, who are eager to resolve any issues, including room changes.

Beyond the staff, the hotel boasts a convenient location, close to the center, contributing positively to guest satisfaction. While some structural challenges like noise insulation and signage for the entrance exist, the overall guest experience is positively influenced by the commendable staff presence.

Wi-Fi
Hotel Posada Santa Bertha offers varying experiences with its WiFi service. While some guests found the internet strong and continuous, appreciating good coverage and speeds between 80-90mb in their rooms, others encountered difficulties, particularly during nighttime when WiFi tends to fail frequently. The internet service was also described as insufficient by several visitors, and some noted challenges such as poor quality and visibility issues with the internet password. Although there are positive remarks about the internet quality, travelers should be prepared for possible disruptions during their stay.

Parking
Hotel Posada Santa Bertha offers guests the convenience of secure and free parking, which has been consistently praised for its safety and convenience. The parking area is characterized as very spacious and ample, providing plenty of space for vehicles. It boasts excellent security, featuring private guard booths operating 24/7, ensuring peace of mind for those traveling by car. Many guests appreciate the service provided in the parking lot, noting that assistance is available at all hours without restriction. Despite some comments on potential congestion, the overall sentiment is that parking is a hassle-free experience, enhancing the hotel's appeal, especially for those visiting the nearby city center.

Family
Hotel Posada Santa Bertha shines as a family-friendly destination, earning praise for its welcoming atmosphere and accommodating environment tailored to families. Guests consistently highlight the hotel's good location and praise the spacious rooms, which comfortably meet family needs. The environment is described as tranquil and well-suited for a peaceful family stay, maintaining a basic yet hygienic standard. The friendly reception staff contributes positively to the overall family-oriented experience. While some logistical challenges, such as the lack of a ramp for strollers, are noted, overall, the hotel emerges as a good choice for those traveling with little ones.


No, Hotel Posada Santa Bertha doesn't have any pool.

No, a spa isn't available at Hotel Posada Santa Bertha.

No, Hotel Posada Santa Bertha doesn't allow dogs.

Yes, parking facilities are available at Hotel Posada Santa Bertha.

Yes, Hotel Posada Santa Bertha has a gym.

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