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Crystal Mountain

Thompsonville , 12500 Crystal Mountain Drive (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCrystal Mountain is a hotel that prides itself on its cleanliness and guests seem to agree. The rooms are spotless and provide a comfortable stay for those who value cleanliness. Although there have been some minor issues with loud AC units and stiff beds, overall guests are impressed with the cleanliness of the rooms. The hotel staff is quick to respond to any issues and the portable bathrooms provided are also clean. While some guests have noted minor issues such as dirty windows and lack of cleaning for Covid, the hotel staff is always on top of their cleaning regimen. Although some reviewers found large spiders in their room and the bathroom door made of a weird large wooden lever that could not be sanitized caused some concern, these are issues that are hard to control. Finally, while there were some issues with the television losing its picture, guests often come to Crystal Mountain for a retreat away from technology. Overall, Crystal Mountain offers a high level of cleanliness that is sure to keep guests feeling comfortable and safe throughout their stay.
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Resort with Spa

Nestled within the serene surroundings of Crystal Mountain is the renowned Crystal Spa, a hub of relaxation and rejuvenation all year round. Immerse yourself in the ultimate spa experience and connect with your inner self. Crystal Spa was named among the top 10 spas in the country according to the 2021 Spas of America Top 100 list. The skilled estheticians are trained to provide personalized recommendations for skincare treatments and products that are perfectly suited to your unique skin type. At Crystal Spa are only used the finest products from award-winning brands, such as Eminence Organics and Intraceuticals. Indulge in a massage that caters to your specific needs and desires. The extensive menu of massage services includes everything from deep tissue to hot stone massages, Swedish, oncology, and more. Elevate your massage experience with added enhancements designed to soothe and unwind. Leave feeling like a new person, refreshed and rejuvenated. Pamper your hands and feet with a classic or deep moisturizing manicure and pedicure and walk out feeling stress-free.

Resort with EV Charging Stations

Resort near Golf Courses

Resort with Ski To Door Access

Resort near Ski Resorts

Resort for Honeymoon

Family Friendly Resort

Dog Friendly Resort

Resort with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes Outdoor Pool

Business Resort

Resort with Parking

EV charging stations

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

3-Star Resort

Resort with Outdoor Pool

Resort with Pool Lap Lanes

Resort with Indoor Pool

Resort with Heated Pool

Room Types

King Room This room is across from the outdoor pool and near the ski slopes. The room includes a microwave and coffee machine.

Two-Bedroom Condo Situated along the golf course, this holiday home has a fireplace, microwave and refrigerator. The holiday home is steps away from the outdoor pool and ski slopes. Please note this holiday home includes a sofa bed or wall bed.

Queen Room with Two Queen Beds This studio room is conveniently located near the ski slopes and features a coffee machine, microwave and refrigerator.

Queen Room Featuring elegant Northern Michigan decor, this room has a small refrigerator, microwave, jetted spa bath and air conditioning.

Mountainside Five-Bedroom Townhome Guests will have a special experience as the holiday home offers a fireplace. Featuring a private entrance, this spacious holiday home also consists of 1 bedroom, a seating area and 1 bathroom with a bath or a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The holiday home provides air conditioning, a washing machine, a coffee machine, a dining area and a flat-screen TV with cable channels. The unit offers 4 beds.

Crystal Colony Kitchen Hotel Room The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

Pinehurst One Bedroom Condo The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor and heating. The unit has 2 beds.

Queen Studio The studio offers air conditioning. The unit offers 1 bed.

About Crystal Mountain

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Guest Reviews

9.0

Excellent

Rooms

Crystal Mountain offers a variety of room options, some of which exceeded guest expectations with amenities such as a full kitchen. While some rooms experienced issues with heating or noise, maintenance quickly resolved these issues. Some guests found the rooms to be clean and nicer than a typical hotel room, but others found them to be outdated and in need of updates. Pictures of the rooms can be slightly deceiving, so it's important to manage expectations. Guests should be aware that there is no daily cleaning service and some rooms are located on upper floors without an elevator. Additionally, some guests experienced issues such as dirty windows, a lumpy bed, or a couch with springs that could be felt. Some rooms also had large rugs that were not clean and refrigerators with hair inside. A few guests even encountered large spiders in their rooms. Despite some of these issues, Crystal Mountain offers a variety of room options to fit different needs and budgets.

Cleanliness

Crystal Mountain is a hotel that prides itself on its cleanliness and our guests have confirmed this with their reviews. The rooms are spotless and provide a comfortable stay for those who value cleanliness. Although some reviewers have had negative experiences with the AC unit being loud or the bed being stiff, overall guests seem to be impressed with the cleanliness of the rooms. The hotel does not offer room cleaning services, but guests are provided with fresh towels. Some guests have noted that the windows were dirty, but this seems to be a minor issue compared to the overall cleanliness of the hotel. The portable bathrooms that were provided were also clean, a factor that makes any stay more comfortable. Although there were complaints about a large rug in one of the rooms being dirty and a refrigerator having hair in it, the hotel staff was quick to respond and make everything right. A few guests have noted a lack of cleaning of door knobs and entrances for Covid, but this shouldn't be an issue as the hotel staff is always on top of their cleaning regimen. Some reviewers found large spiders in their room, but this is an issue that is hard to control and should not deter guests from visiting. The bathroom door made of weird large wooden lever that in no way could be sanitized caused some concern among reviewers as it would be challenging to keep clean. Finally, while there were some issues with the television losing its picture, this should not be a concern as guests often come to Crystal Mountain for a retreat away from technology. Overall, Crystal Mountain offers a high level of cleanliness that is sure to keep guests feeling comfortable and safe throughout their stay.

Yes, Crystal Mountain has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Crystal Mountain.

Yes, Crystal Mountain welcomes dogs.

Yes, parking facilities are available at Crystal Mountain.

Yes, Crystal Mountain has a gym.

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