Casa Maya Resort
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Summary of reviewsCasa Maya Resort enjoys a prime location along the pristine beaches of Kinh, offering guests breathtaking views and direct beach access. Its proximity to the pier and Binh Hung Island makes it popular for excursions and visits to nearby seafood restaurants. Guests appreciate the resort's private, clean beach, highlighting the area's stunning scenery as an ideal retreat for family relaxation.
While the breakfast experience at Casa Maya Resort faces criticism for its limited options and lack of quality, the staff's enthusiasm in addressing these concerns is noted. Many suggest seeking alternative breakfast options to start the day more satisfyingly.
Room accommodations are spacious and clean, albeit somewhat dated compared to promotional images. The ocean views from the balconies are a highlight, though some maintenance issues like broken door frames and musty smells are noted. Despite these, the rooms' tidiness and proximity to the beautiful beach are positively remarked upon.
Cleanliness receives mixed reviews, with the beach consistently praised for its pristine condition, while other areas, such as bathrooms and common spaces, need attention. Some guests report maintenance issues that detract from the overall experience.
The resort's friendly and attentive staff considerably enhance guests' experiences. The team is noted for their helpfulness, with special mentions for accommodating receptionists like Phuong. While occasional lapses occur, these are exceptions to the generally positive interactions.
The resort's swimming pool is a standout feature, widely praised for its cleanliness and attractiveness. It provides a relaxing environment, complemented by a picturesque beach setting. Overall, Casa Maya Resort offers a memorable stay, with exceptional local beauty and dedicated staff overshadowing areas needing improvement.
Categories
While the breakfast experience at Casa Maya Resort faces criticism for its limited options and lack of quality, the staff's enthusiasm in addressing these concerns is noted. Many suggest seeking alternative breakfast options to start the day more satisfyingly.
Room accommodations are spacious and clean, albeit somewhat dated compared to promotional images. The ocean views from the balconies are a highlight, though some maintenance issues like broken door frames and musty smells are noted. Despite these, the rooms' tidiness and proximity to the beautiful beach are positively remarked upon.
Cleanliness receives mixed reviews, with the beach consistently praised for its pristine condition, while other areas, such as bathrooms and common spaces, need attention. Some guests report maintenance issues that detract from the overall experience.
The resort's friendly and attentive staff considerably enhance guests' experiences. The team is noted for their helpfulness, with special mentions for accommodating receptionists like Phuong. While occasional lapses occur, these are exceptions to the generally positive interactions.
The resort's swimming pool is a standout feature, widely praised for its cleanliness and attractiveness. It provides a relaxing environment, complemented by a picturesque beach setting. Overall, Casa Maya Resort offers a memorable stay, with exceptional local beauty and dedicated staff overshadowing areas needing improvement.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Casa Maya Resort boasts an enviable location right by the pristine beaches of Kinh, offering guests sweeping views and direct access to the sea. Visitors praise its convenient proximity to the pier, making it an ideal base for excursions to Binh Hung Island and nearby seafood restaurants. The resort's private beach is celebrated for its beauty and cleanliness, providing a secluded and relaxing environment away from bustling crowds. The area's striking scenery adds to the allure, making it a perfect retreat for family relaxation trips. Though there are occasional mentions of litter on the beach, the overall consensus is that Casa Maya Resort provides a beautiful location with unparalleled access to one of the region's most stunning coastlines.
Casa Maya Resort offers a breakfast experience that, according to guest reviews, leaves much to be desired. A recurring theme is the limited variety of dishes available, with guests noting that options tend to run out quickly, often leaving nothing substantial by 8 AM, despite the advertised buffet hours of 7 to 9 AM. This scarcity seems to contribute to dissatisfaction, as many find the breakfast options insufficient and unvaried. Though there are mentions of some aspects being okay or quite decent, the overall impression is that the quality does not match typical expectations of a hotel buffet. Several reviews highlight concerns with food not being well-prepared or tasty, and the presence of flies in the dining area adds to the unappealing experience. While some praise the enthusiasm of the staff in addressing breakfast issues, there is a consistent call for improvements to meet the expectations set by the resort's standing. Overall, for those planning a stay at Casa Maya Resort, it might be advisable to explore alternative breakfast options to start the day on a brighter note.
Casa Maya Resort presents a mixed experience for guests when it comes to room accommodations. While the rooms are consistently described as clean and spacious, there is a noticeable contrast between the actual rooms and the promotional images; many guests feel they appear older and more worn in reality. Despite their age, the beach views from rooms and large balconies overlooking the ocean are highlights for many visitors, offering a beautiful escape right at their doorstep.
The rooms themselves, although decent and equipped, show signs of deterioration with broken wooden door frames and musty smells being common issues. Some design aspects, such as the open bathroom layout and lack of specialized amenities like makeup mirrors, can prove inconvenient. Conversely, the overall cleanliness of the rooms is a positive note among reviews, with guests appreciating their tidiness and the proximity to a beautiful stretch of beach.
While the basic facilities remain functional, guests suggest they could benefit from upgrades to improve the overall experience, especially bathroom drainage and the condition of tiles. The resort's charm lies in its scenic locale, but refreshing the rooms and facilities could greatly enhance its appeal.
Casa Maya Resort offers a mixed bag of experiences regarding cleanliness, with guests highlighting both positive and negative aspects. The resort's beach is repeatedly praised for being clean and free of litter, creating an inviting environment for sunbathers and swimmers alike. The sea itself has been described as clean, which complements the beach's serene ambiance. Furthermore, the rooms have also been noted for their cleanliness, contributing positively to the guests' stay.
However, concerns about cleanliness are notable in other areas. Some guests have reported issues with the overall maintenance of the hotel, citing dirty and smelling bathrooms and water pooling on the floors as particular pain points. The hotel's interiors appear to be dated and in need of refurbishment, with old furniture adding to the sense of neglect.
Additional complaints highlight problems with dust and stains in the linens, along with an unpleasant odor emanating from the restrooms. The state of the entrance and common areas, including visible dirt and mud, further detracts from the cleanliness standards. While the hotel offers a pleasant pool and quiet atmosphere, improvements are needed to align the cleanliness throughout the premises with the pristine condition of its beachfront.
Casa Maya Resort boasts a predominantly friendly and welcoming atmosphere, largely thanks to its staff. Guests frequently highlight the enthusiasm and attentiveness of the team, noting that the staff is not only supportive but also goes out of their way to be helpful. The receptionist, especially Phuong, receives special mention for being exceptionally accommodating. In the dining area, the staff is described as adorable and cheerful, contributing positively to the guests' dining experiences.
While the overall sentiment is positive, there are occasional mentions of unprofessional behavior, such as a receptionist being absent and staff reminding guests to check out close to the scheduled time, which some find unsettling. However, these instances seem to be exceptions rather than the rule. Overall, the staff at Casa Maya Resort is characterized by their friendliness, enthusiasm, and dedication to making guests' stays as pleasant as possible.
Casa Maya Resort offers a variety of aquatic experiences that stand out as a highlight for many visitors. Among the amenities, the swimming pool is frequently praised for its cleanliness and overall attractiveness, making it an inviting spot for both relaxation and recreation. Guests often describe the pool as clean and beautiful, with additional facilities available specifically for children, ensuring family-friendly enjoyment. While a minor mention of murky water suggests past issues, the overwhelming sentiment conveys that the pool is well-maintained and popular among guests, particularly young families. Complemented by a picturesque beach on the premises, the resort provides a delightful setting for visitors to unwind and enjoy the aquatic offerings.
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Location
Breakfast
Rooms
The rooms themselves, although decent and equipped, show signs of deterioration with broken wooden door frames and musty smells being common issues. Some design aspects, such as the open bathroom layout and lack of specialized amenities like makeup mirrors, can prove inconvenient. Conversely, the overall cleanliness of the rooms is a positive note among reviews, with guests appreciating their tidiness and the proximity to a beautiful stretch of beach.
While the basic facilities remain functional, guests suggest they could benefit from upgrades to improve the overall experience, especially bathroom drainage and the condition of tiles. The resort's charm lies in its scenic locale, but refreshing the rooms and facilities could greatly enhance its appeal.
Cleanliness
However, concerns about cleanliness are notable in other areas. Some guests have reported issues with the overall maintenance of the hotel, citing dirty and smelling bathrooms and water pooling on the floors as particular pain points. The hotel's interiors appear to be dated and in need of refurbishment, with old furniture adding to the sense of neglect.
Additional complaints highlight problems with dust and stains in the linens, along with an unpleasant odor emanating from the restrooms. The state of the entrance and common areas, including visible dirt and mud, further detracts from the cleanliness standards. While the hotel offers a pleasant pool and quiet atmosphere, improvements are needed to align the cleanliness throughout the premises with the pristine condition of its beachfront.
Staff
While the overall sentiment is positive, there are occasional mentions of unprofessional behavior, such as a receptionist being absent and staff reminding guests to check out close to the scheduled time, which some find unsettling. However, these instances seem to be exceptions rather than the rule. Overall, the staff at Casa Maya Resort is characterized by their friendliness, enthusiasm, and dedication to making guests' stays as pleasant as possible.
Pool
Yes, Casa Maya Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Casa Maya Resort.
No, Casa Maya Resort doesn't allow dogs.
Yes, parking facilities are available at Casa Maya Resort.
No, Casa Maya Resort doesn't have a gym.
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