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Summary of reviewsJacob Tiberias receives considerable praise for its strategic location, offering guests easy access to key spots in Tiberias, including bus stops, supermarkets and a major shopping mall. Its central positioning is ideal for excursions and city exploration, despite minor setbacks like the lack of hotel-specific parking and street noise.
The breakfast at Jacob Tiberias is frequently highlighted as a standout feature with guests appreciating the generous, fresh and diverse offerings, including Israeli options and gluten-free products. Though there are occasional complaints about freshness and presentation, the overall consensus is that the breakfast is a valuable part of the hotel experience.
Dinner experiences are also positively reviewed with guests noting the tastiness, quality and variety of the food. The buffet style provides abundant options and the Shabbat delicacies receive particular praise. The accommodating setup for larger groups and the availability of complimentary dinners add further value.
Guests' opinions on the rooms vary; many find them spacious, clean and well-equipped with useful amenities like fridges and air conditioning. Some rooms offer beautiful views and comfortable interiors, making them a good value for money. However, there are criticisms about outdated decor, cleanliness issues and malfunctioning facilities, impacting overall satisfaction.
While the hotel generally maintains a clean and welcoming atmosphere, some guests report significant inconsistencies in cleanliness, especially in common areas. Structural maintenance issues and lapses in cleanliness detract from the otherwise pleasant environment.
The staff at Jacob Tiberias receives glowing reviews for their politeness, friendliness and exceptional service. The hotel's team consistently goes above and beyond to ensure guests feel at home, contributing significantly to the positive experience.
For families, Jacob Tiberias offers a highly accommodating and family-oriented atmosphere, catering to the needs of both adults and children. The option of providing vegan breakfast upon request and flexible buffet experiences are particular highlights, making it a compelling choice for short family stays.
Lastly, the comfort of the beds at the hotel garners mixed feedback. While some guests find them comfortable, others report issues such as gaps between mattresses and protruding springs. This suggests a variability in comfort that may depend on specific room assignments.
In summary, Jacob Tiberias is well-regarded for its convenient location, excellent food and exceptional staff. While certain areas like room maintenance and bed comfort show room for improvement, the overall experience is positive, particularly for families and budget-conscious travelers looking to explore Tiberias. Show more
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Categories
Family Friendly Hotel
Business Hotel
3-Star Hotel
Room Types
Double or Twin RoomCity-view room with satellite flat-screen TV and air conditioning. The private bathroom includes a hairdryer and bath or shower.
Please specify bed preference when booking.
Standard Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Superior Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath or a shower. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Superior Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Guest Reviews
7.2
Good
Location
Jacob Tiberias is praised for its strategic location, offering easy access to many key spots in Tiberias. Guests found it conveniently close to bus stops, supermarkets and a major shopping mall. Its central position also makes it ideal for those arriving from Jerusalem by bus or looking to explore the city center. Despite its relatively decent distance from the beach and the Sea of Galilee, many appreciated its location for sightseeing and its nearness to the starting points of various excursions.
However, some reviews pointed out drawbacks such as the lack of hotel-specific parking, necessitating street parking and the constant traffic noise due to its busy intersection setting. Additionally, the uphill walk and absence of nearby stores were noted as minor inconveniences. Despite these issues, most guests found the hotel's location very enjoyable, convenient and beneficial for a pleasant stay in Tiberias.
Breakfast
Jacob Tiberias largely garners positive feedback for its breakfast offerings with many guests noting a generous, plentiful spread with a wide variety of choices. Guests frequently describe the breakfast as delicious, filling and fresh, often highlighting the Israeli breakfast options. The buffet is praised for its diversity and inclusion of gluten-free products. Several reviews emphasize the high quality and freshness of the food with specific mentions of the breakfast being worth the money.
However, some guests had less favorable experiences, noting issues such as the food lacking freshness and occasional messiness. A small number found the breakfast sparse or criticized the presentation, comparing it to outdated or unattractive setups. The timing of breakfast service posed slight inconvenience for some, but overall, the positive aspects of the hotel's breakfast far outweigh the negatives, making it a notable feature of the hotel experience.
Dinner
Jacob Tiberias offers a dining experience that generally receives positive feedback from guests. Most reviews highlight the tastiness and quality of the meals, describing the food as both delicious and diverse. Guests particularly appreciate the variety and abundance of items available at the buffet, making it a fulfilling experience. Both breakfast and dinner are often praised with some reviews specifically mentioning that the Shabbat delicacies are delicious and well-prepared.
A standout feature for larger groups is the accommodating dining setup, including the availability of large tables where guests can enjoy meals together while playing games and having drinks. The hotel has also been commended for offering complimentary dinners, which adds value to the overall guest experience.
However, not all feedback is entirely positive. There are mentions of a lack of drinks during breakfast and dinner and a few reviews note that the food did not meet expectations in terms of taste and price justification, particularly for special meals like those on Friday. Additionally, the absence of a sukkah was pointed out as a shortcoming by some guests.
Overall, Jacob Tiberias is well-regarded for its excellent cuisine, friendly service and the general satisfaction of its guests regarding the dining experience.
Rooms
Jacob Tiberias offers a mix of experiences for its guests, particularly when it comes to the rooms. On the positive side, many guests find the rooms to be spacious, clean and equipped with useful amenities like a fridge, kettle and air conditioning. Some rooms are praised for their beautiful views and comfortable, well-decorated interiors, making them an excellent value for money. The hotel itself has recently been renovated, giving it a boutique feel and offers a very clean environment that is suitable for a short stay.
However, there are notable downsides as well. Some guests report issues with cleanliness, outdated decor and malfunctioning facilities such as broken showers and ineffective air conditioning. Instances of poorly maintained bathrooms, unpleasant odors and noise from the main road have also been mentioned. Despite these criticisms, the hotel’s convenient location near bus stations and the generally comfortable beds make it a practical choice for budget-conscious travelers.
Beds
Jacob Tiberias offers a mixed experience when it comes to the comfort of their beds. While some guests have found the beds to be comfortable, even describing the room as spacious and the bedding as clean, there are notable concerns raised by others. The beds often consist of two mattresses with a gap in the middle and some guests have noticed protruding springs and noise from adjacent rooms. For those who are particular about their sleeping arrangements, it's worth noting that the condition of the mattresses and pillows has been cited as less than ideal by a number of guests. Despite these issues, there are still positive reviews highlighting comfort, suggesting that experiences may vary depending on the room or mattress assigned.
Cleanliness
Jacob Tiberias offers excellent service and generally friendly staff, ensuring a level of attentiveness that guests appreciate. The rooms are noted to be clean and neat on several occasions, providing a tidy and pleasant atmosphere for visitors. The hotel's beautiful lobby adds to its appeal as a boutique destination.
However, the consistency in cleanliness appears to be a significant concern. While some reports praise the overall cleanliness, others mention problems like dirty rooms, pigeon droppings and unclean bathrooms. Specific issues include unwashed linens, dirty towels on arrival and remnants left from previous guests in the fridge. Structural maintenance seems to be lacking as well with old and damaged furniture and sticky floors being cited multiple times.
The hotel's cleanliness, especially in common areas like the parking lot, needs considerable improvement. Guests also highlight uncomfortable showers that flood and a general sense of the property being rundown or under renovation without proper notice. Despite its decent appearance and excellent service, the insufficient level of maintenance detracts from the potential boutique experience that Jacob Tiberias aims to provide.
Staff
The reviews for Jacob Tiberias prominently highlight the exceptional quality of the hotel's staff. Many guests emphasize the politeness, courtesy and personal service of the team with several mentioning the reception staff specifically for their warmth and helpfulness. The overall demeanor of the staff is described as friendly, pleasant and always ready to assist with a smile. Guests felt cared for and at home due to the staff's caring attitude and responsiveness.
There are repeated mentions of the staff going above and beyond to assist with requests and accommodations. Both the hotel manager and other team members are commended for being lovely, friendly and welcoming, contributing to an overall charming atmosphere. Experiences of excellent service in all departments underscore the dedication to a pleasant guest experience.
However, a single note of less favorable feedback regarding the kitchen staff's rigidity about filling water outside meal hours was mentioned. Despite this minor critique, the general consensus is overwhelmingly positive with praise for the amazing, accommodating and consistently helpful staff who contribute significantly to the pleasant stay and homely atmosphere at the hotel.
Family
Jacob Tiberias appears to offer a highly family-oriented atmosphere, making it a great choice for families looking to enjoy a short getaway. The hotel has garnered positive reception for its accommodating approach, such as gladly providing a vegan breakfast upon request. The overall standard, particularly in terms of room, bed and bath quality, is notably high, contributing to an enjoyable stay for families and children alike.
Guests have praised the hotel for being a very good option for one or two nights at a reasonable price for families. The buffet experience stands out, as patrons appreciated the opportunity to fill a box per person at breakfast, adding a touch of flexibility and convenience.
While there were some mentions of the kitchen staff lacking in politeness, the overall ambiance is very family-friendly and the hotel staff is described as wonderful. For families looking for a worthwhile stay in Tiberias, Jacob Hotels offers quality service and amenities catered to both adults and children.
No, Jacob Tiberias doesn't have any pool.
No, a spa isn't available at Jacob Tiberias.
No, Jacob Tiberias doesn't allow dogs.
No, parking facilities aren't available at Jacob Tiberias.