World > Europe > Portugal > Santarem > Tomar > Santa Maria Dos Olivais > Hotels in Tomar > Family House Cup

Family House Cup

Tomar , Rua Serpa Pinto 63 (Show on Map)

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsFamily House Cup in Tomar is highly praised for its exceptional location in the heart of the city, offering convenient access to pedestrian streets filled with shops, cafes, and restaurants. Guests appreciate being close to cultural landmarks and the vibrant city life, while still enjoying a peaceful and tranquil environment. The hotel's interior, beautifully renovated with a blend of modern comforts and historical charm, enhances the overall guest experience.

Cleanliness is a standout feature, with rooms and shared spaces meticulously maintained to a high standard. The stylish décor and attention to detail create a cozy atmosphere, further enriched by the freshness of the bedding and towels. The establishment's user-friendly and well-maintained facilities contribute to a comfortable and hygienic stay.

Family House Cup's staff receives significant accolades for their exceptional service. The management, especially Mr. Ricardo, is noted for being accommodating and proactive, ensuring guests feel welcomed and cared for. Staff efficiency and approachable nature add to the positive environment, making interactions smooth and effortless.

Although the WiFi may not meet all expectations, functioning reliably mainly in the shared kitchen area, the value offered by the additional amenities and the overall quality of the stay often compensates. The beds are consistently celebrated for their comfort and luxurious feel, contributing to restful nights and often highlighted as a defining feature of the hotel.

While the rooms might be compact, reminiscent of capsule spaces, they still provide a clean, comfortable setting that offers excellent value for money, especially for those prioritizing location and cleanliness. Family House Cup is recommended for travelers seeking a stylish, warm, and welcoming stay in Tomar, with the convenience of exploring the city's rich heritage easily.
Show more

Small Guest House

3-Star Guest House

Room Types

Double Room with Balcony Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with a quiet street view. The unit offers 1 bed.

Standard Double Room In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

Deluxe Double Room with Castle View The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Double Room Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Economy Double Room The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Twin Room In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

About Family House Cup

License: 120331

Guest Reviews

Location

Family House Cup in Tomar has garnered praise for its exceptional location, situated right in the heart of this quaint and historic city. Guests consistently emphasize its central position, providing easy access to the lively pedestrian streets filled with shops, cafes, and restaurants, ensuring a vibrant experience just steps away from the hotel. Many reviewers appreciate the hotel's proximity to significant attractions, allowing them to effortlessly explore Tomar's cultural landmarks, including the majestic castle views and symbolic sites, particularly appealing to those interested in the city's rich heritage.

The establishment not only boasts a superb location but also a beautifully renovated and stylish interior, which enhances the overall guest experience. Visitors highlight the clean and welcoming environment, complimenting the well-maintained structure that blends modern comforts with old-world charm. Convenient access to public parking further adds to its appeal for those traveling by car.

Family House Cup is described as quiet and tranquil despite the bustling surroundings, allowing guests to enjoy a peaceful stay within its atmospheric and uniquely designed confines. The hotel rooms are noted for their cleanliness, spaciousness, and comfort, particularly the beds, contributing to restful stays. Satisfied guests find the accommodations to offer excellent value for money, making it a highly recommended choice for travelers seeking convenience, comfort, and character in Tomar.

Rooms

Family House Cup offers a mixed experience when it comes to room sizes, but it shines in comfort and cleanliness. While many guests mention that the rooms are small or smaller than depicted in photos, the thoughtful use of space often compensates for the limited square footage. Cleanliness is a recurring highlight, with rooms described as extraordinarily clean and tastefully designed. The comfort of the beds stands out, with several guests praising the quality of the mattresses. The layout of some rooms is appreciated, though others note impracticalities like bathroom doors or TV positioning. For those staying a short time, the small room sizes are less of a concern, especially given the overall comfort and necessary amenities provided. Despite some constraints, the hotel's ability to maintain clean, comfortable, and well-equipped rooms is a definite plus for visitors.

Beds

Located centrally, Family House Cup hotel impresses visitors with its commitment to comfort and quality, particularly when it comes to their beds. Guest reviews consistently highlight the beds as a standout feature, with phrases like "extremely comfortable," "super comfortable," and "a dream" frequently appearing. Many guests noted the superior quality of bedding, with soft and fragrant comforters and pillows contributing to excellent sleep experiences. The use of first-quality sheets and the meticulous cleanliness of the bedding elevate the experience, ensuring that guests remain impressed. Most visitors find the beds to be among the most comfortable they have encountered in any hotel, complemented by clean rooms and amenities like air conditioning. There is a huge emphasis on the luxurious feel of the mattresses and the overall bedding comfort, which adds to the inviting atmosphere of the rooms. While a few guests mentioned discomfort, the overwhelming consensus celebrates the delightful bedding experience provided at this hotel.

Cleanliness

Family House Cup shines with exceptional cleanliness, consistently highlighted throughout guest reviews. Visitors frequently applaud the meticulously maintained accommodations where every corner is spotless and inviting. The rooms and shared spaces are described as not only clean but also beautifully decorated, merging modern aesthetics with historical decor to create a cozy and welcoming atmosphere. The bedding and towels are praised for their freshness and quality, enhancing comfort during the stay.

The facilities at Family House Cup are well maintained and provide a user-friendly experience, with kitchen facilities often noted for their pristine condition. The focus on hygiene and attention to detail in cleaning ensures a guest experience that is both safe and comfortable. The overall ambiance is fragrant and inviting, which adds to the appeal.

Located in a great central position, the hotel offers easy access to the exciting attractions of the beautiful city, providing a fantastic base for exploration. Despite being a small establishment, it impresses with thoughtful decoration and exceptional cleanliness, making it a compelling choice for travelers seeking a stylish and hygienic stay.

Staff

Family House Cup receives high praise for its exceptional staff, creating a welcoming atmosphere that resonates throughout the guest experience. The management stands out for their accommodating nature, often going the extra mile, such as allowing early check-ins during adverse weather conditions. The owner, Mr. Ricardo, is frequently highlighted for his friendly, efficient, and proactive approach, ensuring that guests' comforts are anticipated, like having the air conditioning ready upon arrival.

The staff, including the cleaning team, is recognized for their kindness and efficiency, contributing significantly to the overall pleasant stay. Guests appreciate the professional, charming demeanor of the manager and often find comfort in his attentive and approachable nature. Communication with the owner and staff is consistently described as close and helpful, enhancing the service quality and making guest interaction smooth and effortless.

Despite minor issues such as the service door system needing review, the staff's dedication to resolving concerns promptly is evident. The hotel is not only praised for its friendly personnel but also for its cleanliness, strategic location, and tasteful decoration, further enriching the guests' experience. Ultimately, Family House Cup is distinguished by a team that ensures every visitor feels welcomed and well cared for during their stay.

Wi-Fi

Visitors to Family House Cup should be prepared for some challenges with the WiFi. While the hotel provides a shared kitchen stocked with food for breakfast preparation, the internet seems to only function reliably within this area. Guests have found the WiFi signal too weak to extend into the rooms, and the connection is often described as unreliable, operating efficiently only about 10% of the time. There are also issues of weak security reported on mobile devices. This limited connectivity can make it difficult to stay productive or entertained online. While the shared kitchen adds value to the stay, those needing strong and consistent internet access might find the current setup falls short of expectations.

3 Star

Family House Cup offers a basic yet clean accommodation experience with rooms that may challenge expectations regarding space and comfort. While the rooms are small—reminiscent of capsule spaces—they provide a certain level of privacy due to their quiet atmosphere. The layout is compact, with beds inserted between walls and minimal room for suitcases, characterizing them as cozy but restricted in terms of storage.

Despite these spatial constraints, the hotel maintains cleanliness, which is often appreciated by guests. Some may find the lack of personal contact with staff, and reliance on digital communication, slightly impersonal. However, the location favors convenience, being close to excellent cafés and noteworthy places to explore, compensating for the absence of breakfast.

The absence of adequate kitchen utensils and hand soap suggests that self-catering options might require planning adjustments. Some guests might find the amenities lagging behind expectations, especially for the price, as accommodations like a window-facing room might not always be available. However, for travelers who prioritize location and cleanliness over space and direct service interactions, Family House Cup offers an intriguing option.

No, Family House Cup doesn't have any pool.

No, a spa isn't available at Family House Cup.

No, Family House Cup doesn't allow dogs.

No, parking facilities aren't available at Family House Cup.

No, Family House Cup doesn't have a gym.

Location Show Map

More Options