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Summary of reviewsBIG4 Toowoomba Garden City Holiday Park is highly acclaimed for providing a serene and convenient location for its guests, who enjoy its proximity to essential amenities such as shops, supermarkets, and restaurants. The park offers easy access to local attractions, including the university and Japanese gardens, set in beautifully maintained grounds that provide a peaceful retreat away from the bustle of traffic noise. Visitors appreciate the strategic location and on-site amenities, such as a community hall, which enhance the guest experience.
Cleanliness is another standout feature of the park, with guests frequently commending its immaculate condition. The cabins and facilities are well-kept, offering everything needed for a convenient and comfortable stay. The clean environment, paired with the supportive and friendly staff, ensures guests have a positive experience. While minor issues like power outages and occasional wear in certain accommodations are noted, these are overshadowed by the overall high standards of cleanliness.
The staff at the holiday park are consistently praised for their friendliness and helpfulness, contributing to a welcoming atmosphere. Guests appreciate the excellent customer service, marked by effective communication from booking to departure. The attentiveness of the administrative and reception staff in addressing any concerns, such as maintenance requests, further enhances the visitor experience.
Families particularly enjoy the features tailored for children, notably the clean and inviting swimming pool and a jumping pillow. Despite some minor maintenance issues and a suggestion for more shade, the pool area is well-regarded. The park's appealing communal spaces and family-friendly environment with features like a pizza option ensure an enjoyable stay for all ages.
Comfort extends to the bedding, where guests frequently praise the beds for their exceptional comfort. Many note them as among the most comfortable experienced, alongside cozy pillows that promise restful nights. While there are occasional remarks about bunk beds and mattress firmness, the general consensus favors a cozy and comfortable environment that aligns with the park's tranquil atmosphere.
Overall, BIG4 Toowoomba Garden City Holiday Park stands out as a well-rounded destination that combines convenience, cleanliness, friendly service, and comfort, making it an excellent choice for both leisure and event-based visitors. Show more
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Categories
Accessible Holiday Park
This holiday park is listed as providing accessible accommodation options in Toowoomba.
Holiday Park with Outdoor Pool
As a holiday park, this property includes an outdoor swimming pool, typically offering good recreational facilities for families.
Holiday Park for Honeymoon
Dog Friendly Holiday Park
Romantic Holiday Park
Holiday Park with Swimming Pool
Children's Pool Outdoor Pool
Holiday Park with Parking
4-Star Holiday Park
Holiday Park with Children's Pool
Room Types
2 Bedroom Villa 4 BerthFeatures 2 separate bedrooms, a living room and en suite bathroom. Some offer a verandah.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Please note, room is NOT pet-friendly.
3 Bedroom Cabin 6 BerthFeatures 3 separate bedrooms, a two-way bathroom and a living room. Some offer a verandah.
Please note that the price is based on 2 guests. Maximum occupancy is 6 (see Hotel Policies).
Please note, room is NOT pet-friendly.
Cottage 4 BerthCottage has a seating area and en suite bathroom. Some cottages have a verandah.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Please note, room is NOT pet-friendly.
3 Bedroom Cabin 8 BerthThis villa features a toaster, seating area and kitchenette.
Please note, room is NOT pet-friendly.
3 Bedroom Cabin 10 BerthThis villa has a microwave, stovetop and patio.
Please note, room is NOT pet-friendly.
1 Bedroom Cabin 4 BerthThis villa features a kitchenette, seating area and toaster.
Please note, room is NOT pet-friendly.
Cottage 3 BerthThis bungalow has a electric kettle, air conditioning and seating area.
Please note, room is NOT pet-friendly.
Ensuite Cabin 4 Berth - Pet FriendlyThis villa has a dining area, microwave and air conditioning.
Please note, room IS dog-friendly on request. Additional pet fees apply.
Ensuite Cabin 2 BerthThis villa features a kitchenette, dining area and stovetop.
Please note, room is NOT pet-friendly.
Guest Reviews
8.0
Very Good
Location
Nestled in a peaceful and quiet area, BIG4 Toowoomba Garden City Holiday Park offers an ideal location for visitors seeking convenience and tranquility. Guests appreciate its proximity to a variety of amenities, with shops, supermarkets, and restaurants just a short walk away. The park's location suits both leisure and event-based visitors, being centrally positioned to reach essential sites around Toowoomba, including the university, Japanese gardens, and local shopping centers. The grounds are well-maintained, offering a serene environment without the disruption of traffic noise, ensuring a restful stay. The park is not only praised for its strategic location but also the on-site amenities, such as a welcoming community hall, which enhance the visitor experience.
Beds
At BIG4 Toowoomba Garden City Holiday Park, visitors can expect a largely positive experience when it comes to bedding comfort. Guests frequently commend the beds for their comfort, with many describing them as very comfortable or even the most comfortable they’ve experienced, alongside pillows that add to a restful night's sleep. The cabins are often noted for being clean and well-set up, accommodating families with ample space and providing cozy retreats. However, it's worth noting that not every review extols perfection; a few guests have mentioned issues with specific beds, such as bunk beds not being full-sized or some mattresses being harder than expected. Overall, the general consensus highlights a comfortable stay with a cozy environment that complements the tranquil atmosphere of the holiday park.
Cleanliness
BIG4 Toowoomba Garden City Holiday Park consistently impresses visitors with its exceptional attention to cleanliness. The facility is praised for being well-maintained and spotlessly clean, ensuring a comfortable stay for guests. Cabins throughout the park are highlighted for their tidiness and practical amenities, featuring everything needed for a convenient stay, including cooking utensils and essential kitchen items. Guests appreciate the supportive and friendly staff, enhancing the overall experience with their welcoming demeanor.
While the overall cleanliness receives high marks, there are occasional mentions of minor issues such as power outages and run-down accommodations in some areas. However, these concerns are largely overshadowed by positive remarks about the cleanliness and upkeep of the park, which consistently exceed expectations. Whether relaxing in spacious, clean cabins or admiring the well-kept surroundings, visitors to the holiday park can expect a warm and clean environment that contributes to a memorable stay.
Staff
BIG4 Toowoomba Garden City Holiday Park is often praised for its exceptional staff. Visitors consistently highlight the friendliness and helpfulness of the team, with many describing them as courteous, beautiful, and kind. Guests feel well-accommodated even when arriving late, thanks to the great communication and customer service from booking to departure. The administrative officers and reception staff are frequently mentioned for their attentiveness and swift responses to any issues, such as promptly handling maintenance requests. This consistent level of service contributes to a welcoming and pleasant atmosphere at the holiday park, leaving a positive impression on many travelers.
Pool
The BIG4 Toowoomba Garden City Holiday Park offers an enjoyable experience for families, particularly for children. Among the highlights are the swimming pool and other engaging facilities, such as a jumping pillow, which provide plenty of entertainment for younger guests. Despite some issues with cracks and broken concrete, the pool is generally regarded as clean and inviting. Although additional shade around the pool area would enhance the comfort of visitors, the overall environment is well-suited for families seeking relaxation and fun. The communal area, complemented by a pizza ice option, adds to the park's appeal, ensuring that children have everything they need for a delightful stay.
Yes, BIG4 Toowoomba Garden City Holiday Park has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at BIG4 Toowoomba Garden City Holiday Park.
Yes, BIG4 Toowoomba Garden City Holiday Park welcomes dogs.
Yes, parking facilities are available at BIG4 Toowoomba Garden City Holiday Park.
No, BIG4 Toowoomba Garden City Holiday Park doesn't have a gym.