The Shamrock Hotel

Toowoomba -27.56628100, 151.95352800 , 604 Ruthven Street (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Shamrock Hotel in Toowoomba is celebrated for its prime location, making it an excellent choice for travelers seeking accessible accommodation in the city center. Guests appreciate its proximity to local attractions, shops, and dining options, as well as its value for money, especially for short stays. The hotel’s rooms, which have recently been renovated, receive high praise for their modern design, cleanliness, and comfort, characterized by super comfortable beds and well-maintained bathrooms.

Despite mixed reviews about breakfast due to ongoing renovations, the hotel's dining experience generally impresses guests with delicious, well-presented, and reasonably priced meals, alongside excellent service. The staff at The Shamrock Hotel consistently earn commendations for their friendliness and helpfulness, with numerous guests highlighting instances where staff upgrades their room to newly renovated accommodations. Staff members, including receptionists and cleaners, contribute significantly to the hotel’s warm and inviting atmosphere.

Parking is considered convenient and efficient, although some minor space issues have been noted. Free wifi presents a mixed experience among guests, with reports of connectivity issues in certain rooms, though many find the service adequate.

While there are some areas requiring attention, such as older rooms and sporadic cleanliness concerns in bathrooms, overall, the Shamrock Hotel offers a clean and comfortable experience that aligns well with its three-star rating. The hotel remains a reliable and affordable choice for families and those on brief visits, delivering comfort and convenience with its newly improved facilities and exceptional staff.
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Categories
Accessible Hotel
This hotel is listed as providing accessible accommodation options in Toowoomba.

Hotel near Golf Courses

Family Friendly Hotel

Hotel with Parking

Cheap Hotel

3-Star Hotel

Room Types
Deluxe Queen Room with Two Queen Beds The twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room provides a flat-screen TV, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.

Superior King Room The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Superior Queen Room The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Guest Reviews
7.2
Good
Location
The Shamrock Hotel in Toowoomba is defined by its exceptional location, making it a superb choice for travelers seeking convenience and accessibility. Nestled right in the heart of the city, the hotel offers easy walking access to a plethora of amenities, including the main streets, shops, and dining options. Visitors appreciate its proximity to the Empire Theatre and several cafes, which adds to its appeal for those looking to explore local attractions.

The central location not only makes the hotel a perfect base for city exploring but also provides a great value for money. Guests find it ideal for short stays, especially when planning visits or appointments nearby. The renovated rooms receive praise for their cleanliness and comfort, with comfy beds and well-maintained bathrooms enhancing the overall experience.

With a welcoming layout and friendly staff, the Shamrock Hotel combines affordability with convenience, presenting itself as a great option for anyone visiting Toowoomba. Whether you're in town for business, leisure, or a brief overnight stay, the hotel’s central positioning ensures you are just steps away from the town center and its vibrant offerings.

Breakfast
The Shamrock Hotel has received mixed feedback regarding its breakfast offerings. Guests have highlighted the quality of the hotel's food, describing the meals as great and the restaurant as excellent. However, recent renovations at the bistro have led to the temporary unavailability of breakfast options, which has disappointed some visitors who were not informed of these updates prior to their stay. Despite this, the hotel's good location, service, and friendly staff have been consistently appreciated by guests.

Dinner
Amidst ongoing renovations, The Shamrock Hotel offers a dining experience that impresses many of its guests. Although some visitors encountered a temporary lack of dining options on certain occasions due to the renovation, those who managed to dine at the hotel frequently praised the quality of the food. Guests often describe the dishes as delicious, with well-presented and reasonably priced meals leaving a favorable impression. Dining in the restaurant or bistro generally garners positive feedback, with offerings such as perfectly cooked steak and delightful Christmas pudding receiving special mentions. Service is considered to be very good, adding to the pleasant dining atmosphere. When operational, the menu appears to entice, with great food available in the dining room and adjoining pub, making it a noteworthy choice for those staying at The Shamrock Hotel.

Rooms
The Shamrock Hotel offers a delightful accommodation experience with its newly renovated rooms that have garnered high praise from guests. Visitors consistently highlight the modern and spacious design, noting the rooms' sleek and stylish appearance. Each unit is reported to be exceptionally clean and features super comfortable beds, ensuring a restful stay. The bathrooms, described as beautiful and amazing, add to the overall appeal, featuring large showers and modern amenities. Many guests appreciate the quiet atmosphere, as the rooms are situated away from the road, reducing traffic noise.

The hotel's value for money is frequently noted, with guests mentioning the affordable pricing for such high-quality accommodation. Despite some minor issues, such as a few outdated rooms yet to be upgraded, the majority of reviews express satisfaction with the environment and layout. Coupled with the property's proximity to key locations, the Shamrock Hotel presents a compelling choice for travelers seeking comfort and convenience. Overall, guests leave with a lasting impression of cleanliness, comfort, and value, making the Shamrock Hotel a solid option for future stays.

Beds
The beds at The Shamrock Hotel consistently receive high praise from guests, who describe them as very comfortable, super comfy, and even amazing. Guests frequently highlight the comfort of the King-sized beds and appreciate the quality and cleanliness of the linen, although one review notes the absence of proper sheets. The accommodation is often described as clean and offering good value for money, providing extra amenities such as tea, coffee, and even makeup remover wipes. Guests enjoy restful nights, enhanced by blackout blinds and quiet rooms. While most reviews focus on the comfort of the beds, some guests also mention the friendliness and helpfulness of the staff, contributing to an enjoyable stay.

Cleanliness
The Shamrock Hotel receives mixed reviews regarding cleanliness, but there are notable positive aspects worth mentioning. Many guests praise the hotel for its spotless, recently renovated rooms, which are described as clean, comfortable, and homely. Fresh and new accommodations, coupled with clean and comfortable beds, seem to provide guests with a pleasant stay. The attention to hygiene is evident—rooms are often described as cleaned to top standards, and the overall cleanliness of the rooms frequently garners admiration. In addition to positive feedback on room cleanliness, the staff also receive commendations for their friendliness, which enhances guests' experiences.

However, it is important to note that some areas, particularly the bathrooms, require attention. There are multiple mentions of mould and dated appearances in bathrooms, along with occasional reports of cleanliness issues. Despite these critiques, the hotel's central location adds to its appeal and many guests appreciate the overall atmosphere and proximity to amenities. In conclusion, while there are some areas in need of improvement, The Shamrock Hotel generally offers clean and comfortable stays, with a good foundation for positive guest experiences.

Staff
The Shamrock Hotel is often praised for its exceptional staff, who consistently stand out in guest reviews for their friendliness and helpfulness. Visitors describe the staff as welcoming, accommodating, and eager to ensure guests are well looked after, going above and beyond in service. The team, including the well-mannered cleaners and outstanding receptionists, are noted for their efficiency and readiness to assist, with the manager even upgrading guests to newly renovated rooms, adding a touch of luxury to the stay.

Many reviewers highlight the friendliness of the staff, with specific mentions of individuals like Nandine and Carla who have made a lasting impression. The owner and staff demonstrate a high level of kindness and understanding, contributing to a warm and inviting atmosphere throughout the hotel. Housekeeping staff are also commended as awesome, ensuring rooms are tidy and comfortable.

Guests appreciate easy and polite communication with staff, making inquiries and assistance straightforward. The hotel's location further adds to its appeal, providing convenient access to local dining and entertainment spots, while the courteous service at reception sets the tone for a pleasant experience. Overall, the Shamrock Hotel stands out as a great choice with its exceptional, welcoming staff contributing significantly to a memorable visit.

Wi-Fi
Visitors to The Shamrock Hotel experience mixed feelings regarding the wifi service. While some guests appreciate the presence of excellent modern WiFi alongside television amenities, others express dissatisfaction due to connectivity issues. There are reports of rooms where the wifi does not reach effectively, with room 20 being specifically mentioned. Attempts to resolve these issues with staff did not always yield positive results, as some guests felt staff were unhelpful in addressing their concerns. Nevertheless, there remain instances where the wifi worked as expected for some guests, providing a reliable connection during their stay.

Parking
When it comes to parking at The Shamrock Hotel, guests generally appreciate the convenience it offers, with many describing it as good or fantastic. The hotel provides first-come, first-served parking, which is plentiful and often just a few steps from the rooms, making it highly practical for guests. While some note that the parking area can be tight or squished, it is generally not seen as a significant issue. The location of the hotel is another advantage, with easy, walkable access into the CBD, adding to the overall convenience. Despite limited parking close to some rooms, guests generally find the parking experience at the hotel to meet their needs effectively.

3 Star
The Shamrock Hotel, with its three-star rating, offers an affordable option perfect for families and quick overnight stays without unnecessary extravagance. Despite its budget-friendly appeal, the hotel seems to be in dire need of attention, with several facilities awaiting renovation. Guests have pointed out various maintenance issues within the rooms, such as missing light bulbs, leaky taps, and poorly maintained decor, indicating that an upgrade is due. Additionally, there's a notable absence of information regarding the closure of the attached pub, which may be a consideration for potential visitors. While the price point is accessible, particularly for families, those seeking well-maintained and more contemporary facilities might find the hotel lacking.


No, The Shamrock Hotel doesn't have any pool.

No, a spa isn't available at The Shamrock Hotel.

No, The Shamrock Hotel doesn't allow dogs.

Yes, parking facilities are available at The Shamrock Hotel.

No, The Shamrock Hotel doesn't have a gym.

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