Set on a cliff in picturesque Sorrento with majestic views over the Gulf of Naples and Mount Vesuvius, the luxurious Grand Hotel Excelsior Vittoria is a true gem of a hotel. It was first built in the 19th century and it boasts luxurious rooms and suites with a timeless style, a spa with a variety of signature and classic treatments, as well as opulent venues for the most regal events.
Summary of reviews
Grand Hotel Excelsior Vittoria is an exceptional 5-star luxury hotel that offers outstanding world-class service and accommodation. The location is unbeatable with stunning views of the Bay of Naples from charming balconies and terraces. The hotel's atmosphere is classy and historic with beautifully decorated rooms and fresco-adorned halls. Most guests adore the incredible setting with the whole city built around the hotel. The breakfast experience is excellent with a wide variety of quality foods and live piano music. The hotel boasts some of the best restaurants and bars in the area and guests have raved about the fabulous food. Spa and pool services are commendable and the hotel's large outdoor pool is surrounded by flowers and plants, creating a serene atmosphere. The staff is ultra-courteous, attentive and always stands ready to help. However, some guests feel that while luxurious, the food and staff do not live up to 5-star standards. Overall, a stay at Grand Hotel Excelsior Vittoria is a fantastic and romantic vacation, offering pure indulgence and luxury beyond compare.
The Grand Hotel de la Ville in Sorrento has garnered widespread acclaim for its exemplary services and amenities, making it a highly recommended choice for travelers. Nestled in a prime location, it balances convenience and tranquility, being a short stroll away from key attractions like the main square, ferry terminal and the beach. Guests appreciate this central yet peaceful setting, enhanced by a rooftop terrace offering stunning panoramas.
Visitors consistently praise the hotel for its cleanliness, highlighting the immaculate rooms and well-maintained facilities. The decor, marked by Sorrentine style and classic Italian furniture, adds to the charm with many rooms boasting balconies with breathtaking views of the Bay of Naples. Spacious bathrooms and high-quality bedding further enhance the comfort of the stay.
The breakfast experience at the hotel is highly commended, featuring a diverse buffet of fresh produce, cooked items and delightful surprises like freshly prepared omelettes and champagne. Professional and friendly service, coupled with a beautiful garden terrace setting, makes for an excellent start to the day. Dinner at the hotel also receives substantial praise with many guests lauding the excellent food quality, beautiful presentations and attentive service comparable to Michelin-starred restaurants, despite some noting a higher cost.
A significant highlight is the hotel’s staff, consistently described as friendly, professional and attentive. The team's multilingual abilities and willingness to go the extra mile contribute to a warm, welcoming atmosphere, enhancing guest satisfaction.
Regarding relaxation amenities, the rooftop pool and bar stand out, offering unparalleled views of Mt. Vesuvius and the Gulf of Naples, although some guests note the pool’s small size and lack of heating. Nonetheless, the picturesque setting and well-maintained facilities make it a favorite relaxation spot.
The overall ambiance of the Grand Hotel de la Ville is one of luxury and opulence, combined with a relaxed, welcoming vibe. This upscale Italian property, marked by its beautiful decor, exceptional service and meticulous cleanliness, ensures an unforgettable experience, making guests feel like VIPs throughout their stay.
The Grand Hotel Royal in Sorrento is a stunning 5-star hotel that offers guests a luxurious and truly exceptional experience. Located in a central part of town, it offers stunning views of the ocean and the bay of Naples, making it a perfect location for a romantic getaway. The hotel boasts outstanding facilities, including a beautiful outdoor heated pool, private beach area and top-notch amenities in the rooms, such as Etro products in the bathroom, robes and slippers and turn-down service that includes chocolate. The staff at the hotel are warm and accommodating, though there have been some negative experiences with certain members of staff not being attentive or helpful. The restaurant by the pool receives mixed reviews with some calling it mediocre and overpriced, while others describe the dining experience as exquisite with excellent service. The breakfast buffet offers a nice variety of options, though some guests have noted limited choices. The hotel itself is top-notch, though some guests feel that the facilities are overpriced and not at the level of a 5-star hotel. Overall, the Grand Hotel Royal is a truly luxurious property that provides an exceptional experience for guests seeking a grand and elegant stay.
Punta Campanella Resort & Spa, located in the picturesque Marina del Cantone, is highly praised for its spectacular beachfront location and breathtaking sea views, offering a serene and convenient base for travelers. Its proximity to local dining options, including a Michelin-starred restaurant and easy access to destinations such as Capri, Amalfi and Positano make it an attractive choice for day trips. The hotel's setting in a charming seaside resort is complemented by frequent commendations for the friendly and helpful staff, enhancing the overall guest experience.
The breakfast at Punta Campanella Resort & Spa receives overwhelmingly positive reviews, noted for its generous, varied and delicious selections served with fantastic views of the sea and harbor. Attentive staff contribute significantly to the pleasant breakfast experience, though a few guests found the offerings to be mediocre in terms of freshness. Nonetheless, the consensus remains that the breakfast is a highlight of the stay.
Guest opinions on the rooms are mixed. While some appreciate the spacious, well-equipped accommodations with private balconies and sea views, many reviews suggest the rooms require renovation and better maintenance. Issues reported include outdated decor, cleanliness concerns, mold, bad odors and insect presence. Some guests also mentioned problems with non-functional air conditioning and uncomfortable bedding. Despite this, newer rooms were noted to be clean and comfortable.
Regarding cleanliness, the property receives both commendations and criticisms. Many guests describe the hotel as very clean and well-maintained, but others point to inconsistencies, such as poorly maintained showers, dirty bathrooms and pervasive bad smells. This indicates variable cleaning standards across the hotel.
The staff at Punta Campanella Resort & Spa earns high marks for their friendliness, professionalism and dedication. Many guests highlight the positive impact of the staff on their overall experience, appreciating their efficient and helpful service. However, a few guests noted less favorable interactions, suggesting occasional issues with warmth and hospitality.
The rooftop pool area generates mixed feelings. While some guests enjoy the ambiance, many criticize the additional costs for usage, describing the pool as small and likening it to a children's pool or bathtub. This has led to disappointment for those expecting complimentary access and better pool facilities.
The hotel’s beach location is highly regarded for its easy access to the shoreline and surrounding beach restaurants. However, the cost of beach chairs and parking are noted as expensive by some guests. The underground covered parking, although secure, requires an additional daily fee, which some guests found excessive.
The beds receive varied feedback with some guests finding them comfortable while others experience issues with firmness and the discomfort of double beds being two singles pushed together. This variation in comfort may affect a guest's decision when staying at the hotel.
Lastly, the hotel's four-star rating is questioned by multiple guests. Concerns include a perceived lack of essential features such as disabled access, ramps, a genuine spa and an adequate pool. The infrastructure is often described as dated and not up to four-star standards, suggesting a discrepancy between the hotel's advertised amenities and the actual experience.
Overall, Punta Campanella Resort & Spa offers a blend of strengths in its prime location, excellent breakfast and commendable staff, tempered by areas needing improvement, particularly in room quality, cleanliness and facilities.
Hotel Mary, located in the charming town of Vico Equense, stands out for its exceptional location, offering guests unparalleled access to the stunning Amalfi Coast and its surroundings. The hotel’s strategic position between bustling Naples and picturesque Sorrento, combined with easy access to local restaurants, shops and the quaint town center, makes it a gateway for a diverse array of experiences. Guests frequently praise the breathtaking views over the Gulf of Naples and Capri from many rooms and the breakfast terrace. Access to the beach and port further enhances the options for relaxation and exploration. The proximity to public transportation, including a nearby train station, adds to the convenience, making Hotel Mary an ideal retreat for exploring popular sites like Pompeii, Positano and the Amalfi Coast.
The breakfast experience at Hotel Mary is highly praised for its variety, quality and scenic setting. Guests commend the extensive buffet with fresh, local ingredients, artisanal products and excellent coffee. The breakfast terrace with its stunning sea views contributes to the positive dining atmosphere. While there are minor critiques about variety and temperature of hot foods, the overall sentiment remains overwhelmingly positive.
Dinner at the hotel draws favorable reviews for its gourmet dishes and scenic setting. Guests often highlight the à la carte menu and commend the restaurant staff for their professionalism. However, some feel the prices are high and the menu limited. Despite these concerns, the culinary quality and picturesque ambiance make it a noteworthy dining destination.
The rooms at Hotel Mary are appreciated for their spaciousness, modern design and stunning views. Guests frequently mention the comfort provided by quality bedding, stylish decor and functional amenities like USB sockets. Cleanliness is consistently highlighted with housekeeping maintaining a high standard. Minor issues such as external noise and basic bathroom amenities are occasionally noted, but the overall experience of the rooms is highly positive.
Cleanliness throughout the hotel is exceptional with guests often describing the rooms and common areas as spotless and well-maintained. The diligent housekeeping staff receive particular praise for ensuring the hotel’s pristine condition, contributing to a welcoming and comfortable environment.
The staff at Hotel Mary are frequently lauded for their outstanding service and warm hospitality. Guests praise the front desk, restaurant and bar staff for their helpfulness, professionalism and friendliness. Specific staff members are often mentioned for making a significant impact on guests’ stays, reflecting the high level of service and positive attitude prevalent throughout the hotel.
Hotel Mary offers a generally positive Wi-Fi experience with guests praising the stable, fast and reliable internet connection available throughout the premises. Although there are occasional reports of issues with Wi-Fi codes and performance, the majority of reviews highlight the efficient and satisfactory service.
The spa at Hotel Mary is described as magical, relaxing and well-maintained. Guests commend the skilled therapists and the variety of facilities, despite its small size. The spa’s aesthetic appeal and serene atmosphere contribute to a highly favorable experience, though some find it overpriced with additional fees required for access.
The pool area, featuring a heated infinity pool with stunning bay views, is a highlight for many guests. The well-maintained pools and the picturesque setting offer a relaxing environment. Minor issues such as slippery tiles, cold water in certain seasons and additional charges for access are noted, but the overall experience is highly positive.
Parking at Hotel Mary receives mixed reviews. Many guests appreciate the free, convenient valet parking and the secure facilities. However, some mention difficulties in finding parking spaces and the small size of the parking area, which may require leaving keys with attendants.
Overall, Hotel Mary offers a commendable experience with its prime location, excellent breakfast, refined rooms, high cleanliness standards, outstanding staff, reliable Wi-Fi, inviting spa, scenic pool area and convenient parking solutions. Despite some minor critiques, the hotel remains a highly recommended destination for travelers seeking a comfortable, scenic and welcoming stay.
Hotel Le Agavi is a luxurious family-owned hotel located in the heart of Positano on the Amalfi Coast, offering complete privacy and stunning sea views from each private balcony. Guests can enjoy excellent services and amenities including a fitness area, a spa, three restaurants, a private beach and a pool with a spectacular view of Positano. The hotel also offers massages and a range of natural products in its beauty center. The hotel has a range of services including a water taxi service, private tours and transfers to the main airports, ports and train stations. The hotel's three spacious, fully-equipped meeting rooms are perfect for business meetings with a spectacular view over Positano. Hotel Le Agavi is the perfect place for a wedding and can arrange a private dinner on your terrace with a personal waiter in a fairytale atmosphere.
Summary of reviews
Hotel Le Agavi in Positano offers a truly exceptional five-star experience for those seeking tranquility, privacy and stunning views. It boasts an exceptional location with breathtaking panoramic views of Positano and the sea and direct access to a beautiful private stone beach. Guests rave about the sensational breakfast served on a terrace overlooking the sea and the wonderful and innovative food served at the hotel's two restaurants. The spa offers a literal heaven-on-earth experience with exceptional facilities and breathtaking views. The pool is a major highlight with guests describing it as fabulous and enjoying the pool service and cocktails. While some guests had issues with housekeeping and disturbance during the night, most guests praised the cleanliness and friendly staff, who go above and beyond to make guests feel welcomed. Overall, Hotel Le Agavi radiates luxury like no other hotel, but its customer service could do with some improvement.