H Los Rafaeles

Torrejon de Ardoz 40.45854000, -3.47694400 , Ronda De Saliente, 36 (Show on Map)


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Summary of reviewsH Los Rafaeles is highly regarded for its prime location in Torrejón de Ardoz, offering travelers convenient access to local attractions, shops, and eateries, as well as proximity to Barajas Airport and the train station. The hotel's central setting allows guests to easily explore the city's vibrant commercial area and enjoy local cuisine, making it ideal for travelers seeking seamless travel connections and abundant amenities.

Guests generally commend H Los Rafaeles for its cleanliness and comfort. The establishment maintains high standards, with rooms and shared bathrooms kept immaculately clean. Visitors appreciate the peaceful environment and well-equipped accommodations, with triple rooms offering ample space and quality mattresses providing restful sleep. Despite some concerns about room size and occasional dated furnishings, the hotel is considered suitable for short stays, especially for budget-conscious travelers.

A highlight of the guest experience is the consistently positive interactions with the staff, praised for their friendliness and attentiveness. The welcoming atmosphere is enhanced by notable staff members, such as Lorena, contributing significantly to guests feeling cared for. Although language barriers and occasional inattentiveness were mentioned, the staff's commitment to excellent service is a hallmark of H Los Rafaeles.

While the beds receive mixed reviews, many guests note their comfort, which adds to their overall satisfaction. Despite concerns about older spring mattresses and occasional odor issues, the affordability and value for money of the hotel remain appealing features.

Overall, H Los Rafaeles delivers a harmonious balance of location, cleanliness, comfort, and friendly service, making it a compelling choice for travelers seeking a clean and comfortable stay without straining their budget.
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Location
H Los Rafaeles boasts a prime location that appeals to travelers seeking convenience and accessibility. Situated in the heart of Torrejón de Ardoz, the hotel is within easy reach of Plaza Mayor and a plethora of shops, making it a great spot for those eager to explore the city's vibrant commercial area. Guests appreciate the proximity to the Barajas Airport and train station, which is ideal for seamless travel connections. The hotel's placement near restaurants, cafes, and supermarkets further enhances its attractiveness as a central spot for those looking to indulge in local cuisine and amenities.

Despite some noise from the nightlife and a small discrepancy in the reported distance from the airport, most visitors commend the cleanliness and comfort of the rooms, which offer a quiet retreat amid the bustling city. The helpful and friendly staff are regularly praised for their excellent service, ensuring guests feel welcomed and well-cared for. Overall, H Los Rafaeles delivers a harmonious balance of location, cleanliness, and accessibility that satisfies the needs of its diverse clientele.

Rooms
H Los Rafaeles offers a mixed experience when it comes to its rooms, but there are some definite positives worth noting. Many guests found the rooms to be comfortable despite their compact size, emphasizing the enjoyable comfort of the beds, often mentioning their quality mattresses. The establishment maintains a standard of cleanliness that is consistently appreciated by visitors, with rooms being cleaned during the day and shared bathrooms kept tidy, if not spotless.

The accommodations are described as well-equipped and quiet, providing a peaceful environment for rest. The triple rooms, while basic, offer ample space. On the downside, some guests reported issues with room sizes being on the smaller side, with single and double rooms feeling a bit cramped. Moreover, there were occasional reports of dated beds with springs and smelly bathrooms, adding some areas of concern.

Overall, H Los Rafaeles seems well-suited for short stays, especially for those prioritizing a clean and comfortable sleeping space in a convenient location. The presence of helpful staff and amenities like ceiling fans and hot showers add to the appeal, making it a decent option for budget-conscious travelers.

Beds
At H Los Rafaeles, guests have shared mixed impressions regarding the comfort of the beds. Many reviews praise the hotel for its comfortable accommodations, with frequent comments highlighting the comfort of the mattresses and the cleanliness of the rooms. Some guests even describe the beds as extremely comfortable, noting that these attributes significantly enhance their stay and contribute to their overall satisfaction. However, others have expressed concerns regarding the age and design of the beds, pointing out issues such as spring mattresses and beds made by stacking mattresses, which some found to be uncomfortable. Occasionally, guests mentioned a lack of blankets or unpleasant odors from them, which impacted their experience. Despite these mixed reviews, the affordability of the hotel is appreciated by many, contributing positively to their perception of value for money.

Cleanliness
H Los Rafaeles stands out as a beacon of cleanliness and comfort among travelers visiting Barajas. Guests consistently praise the immaculate condition of both private and shared facilities, notably the thorough upkeep of the bathrooms, some of which have been recently renovated to provide a bright and spacious environment. The dedication to maintaining a pristine atmosphere is evident, with visitors noting the spotless state of their rooms upon arrival.

The hotel not only offers cleanliness but combines it with exceptional value for money, making it an attractive choice for those seeking both affordability and quality. This is particularly noted in the comfortable and simple rooms, where guests find everything organized and well-maintained. Despite the simplicity of the accommodations, the beds are described as extremely comfortable, providing a restful night's sleep.

Visitor remarks often highlight the commendable service provided by the hotel’s staff, who contribute significantly to the positive experience through their kindness and attentiveness. The owners are acknowledged for their excellent service, further enhancing the welcoming and care-driven environment that H Los Rafaeles offers.

Whether it’s an extended check-in or the thoughtful touches throughout the hotel, guests appreciate the seamless blend of cleanliness, comfort, and courteous service. This harmony makes H Los Rafaeles a compelling choice for travelers looking for a clean and comfortable stay in Barajas without straining their budget.

Staff
The reviews of the staff at H Los Rafaeles paint a mixed picture, highlighting numerous positive encounters while acknowledging some areas for improvement. Guests frequently commend the staff for their friendliness and willingness to assist with any inquiries, creating an environment that is both welcoming and accommodating. Lorena, a notable staff member, is often mentioned for her good attention and support, enhancing the overall customer experience. Many guests appreciate the cleanliness of both the accommodation and the courteous nature of the receptionists, who are described as pleasant and attentive.

However, a few guests pointed out challenges, such as language barriers where some staff did not speak English and occasions of rudeness or inattentiveness. Despite these occasional drawbacks, the majority of feedback suggests that the hotel staff strive to resolve issues and provide good customer service, which contributes to an overall positive impression of H Los Rafaeles.


No, H Los Rafaeles doesn't have any pool.

No, a spa isn't available at H Los Rafaeles.

No, H Los Rafaeles doesn't allow dogs.

No, parking facilities aren't available at H Los Rafaeles.

No, H Los Rafaeles doesn't have a gym.

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