Hotel Madrid Torrejon Plaza
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Summary of reviewsHotel Madrid Torrejon Plaza receives high marks primarily due to its prime location in the center of Torrejón. The hotel’s proximity to various shops, restaurants and public transportation hubs, including the RENFE commuter train and bus stations, makes it highly convenient for both leisure and business travelers. Additionally, its closeness to the airport is a significant advantage for those needing easy airport transfers. The central position also allows guests to explore the vibrant local life on foot, leaving their car parked in the on-site garage, despite it being somewhat tricky to navigate for larger vehicles.
The cleanliness of the hotel stands out in many reviews with guests frequently commending the spotless conditions of rooms and bathrooms. This high hygiene standard, coupled with exceptionally friendly and attentive staff, contributes greatly to a positive guest experience. The staff's professionalism, kindness and readiness to assist are repeatedly highlighted, enhancing the overall quality of the stay.
Guests find the breakfast offerings quite satisfactory, often mentioning its great value for money. The buffet-style spread includes a variety of items such as fruit, cereals, yogurt, pastries, cold cuts and beverages. However, some visitors noted the lack of hot food and a somewhat repetitive selection, along with occasional issues with the breakfast room size and item availability later in the morning.
While the rooms are appreciated for their cleanliness and adequate amenities, including air conditioning and pleasant bathrooms, some reviews point out the need for improvement in terms of room size, noise isolation and bedding quality. Smoking odors and the absence of a refrigerator have also been mentioned as drawbacks by a few guests. Nonetheless, the simple and clean decor combined with the convenience of the hotel's location keeps it as a practical option for travelers.
The hotel’s WiFi service shows mixed reviews. Some guests experienced fast and reliable internet, while others reported issues with connectivity and speed. Addressing these inconsistencies could enhance the overall quality of the stay for all guests, especially for business travelers who noted the hotel’s suitability for work trips but pointed out the need for improved WiFi and reception service.
In summary, Hotel Madrid Torrejon Plaza represents a commendable option for travelers seeking convenience, cleanliness and friendly service, making it suitable for both short and extended stays despite minor areas requiring improvements.
Categories
The cleanliness of the hotel stands out in many reviews with guests frequently commending the spotless conditions of rooms and bathrooms. This high hygiene standard, coupled with exceptionally friendly and attentive staff, contributes greatly to a positive guest experience. The staff's professionalism, kindness and readiness to assist are repeatedly highlighted, enhancing the overall quality of the stay.
Guests find the breakfast offerings quite satisfactory, often mentioning its great value for money. The buffet-style spread includes a variety of items such as fruit, cereals, yogurt, pastries, cold cuts and beverages. However, some visitors noted the lack of hot food and a somewhat repetitive selection, along with occasional issues with the breakfast room size and item availability later in the morning.
While the rooms are appreciated for their cleanliness and adequate amenities, including air conditioning and pleasant bathrooms, some reviews point out the need for improvement in terms of room size, noise isolation and bedding quality. Smoking odors and the absence of a refrigerator have also been mentioned as drawbacks by a few guests. Nonetheless, the simple and clean decor combined with the convenience of the hotel's location keeps it as a practical option for travelers.
The hotel’s WiFi service shows mixed reviews. Some guests experienced fast and reliable internet, while others reported issues with connectivity and speed. Addressing these inconsistencies could enhance the overall quality of the stay for all guests, especially for business travelers who noted the hotel’s suitability for work trips but pointed out the need for improved WiFi and reception service.
In summary, Hotel Madrid Torrejon Plaza represents a commendable option for travelers seeking convenience, cleanliness and friendly service, making it suitable for both short and extended stays despite minor areas requiring improvements.
Business Hotel
Hotel with Parking
Accessible Hotel
About Hotel Madrid Torrejon Plaza
License: HM-4121
Guest Reviews
Location
Breakfast
While some guests enjoyed the abundant and rich selections, others found the offerings somewhat limited and repetitive, remarking on the lack of hot food and the limited variety. There are also mentions of the breakfast room being too small and running out of popular items like bread and croissants when breakfast extended later in the morning. Despite these issues, many found the breakfast to be reasonably satisfying, especially given the hotel's two-star rating. Moreover, the friendly staff and exceptional cleanliness further enhance the overall breakfast experience at the hotel.
Rooms
However, there are several aspects that might deter some travelers. Many rooms are described as small, dark and not well-isolated from noise, allowing sounds from the hallway and neighboring rooms to be heard clearly. In addition, smoking odors have been reported in some rooms and the lack of a refrigerator could be inconvenient for longer stays.
The quality of the mattresses and bedding left something to be desired and contributed to a less comfortable sleep for some guests. Despite these issues, the simple and clean decor, along with its fantastic location close to the train station, makes Hotel Madrid Torrejon Plaza a practical choice for travelers.
Beds
However, not all feedback is glowing. Some guests had negative experiences, often mentioning old mattresses that sank too much, were very hard or uncomfortable. Certain reviews noted that the beds creaked a lot or were too small, impacting the quality of sleep. Additionally, thin pillows and general discomfort with the beds were common points of concern.
Overall, while there are guests who found the beds at Hotel Madrid Torrejon Plaza to be a highlight of their stay, there is a notable percentage of reviewers who felt improvements are necessary, specifically addressing the inconsistency in mattress and pillow comfort.
Cleanliness
Additionally, the attentive and friendly service provided by the staff contributes significantly to the positive experience, as guests note the extraordinary and helpful nature of the team. The hotel is also noted for being well located and offering good service, making it a convenient choice for travelers.
While most of the feedback is positive, there are minor mentions of areas for improvement, such as the occasional cleaning oversight and practical issues like the bathtub screen. However, these points are infrequent compared to the overwhelming amount of praise for the hotel’s cleanliness and staff friendliness.
Overall, Hotel Madrid Torrejon Plaza stands out for its high standards of hygiene, comfort and the exceptional courtesy of its staff, making it a reliable option for visitors looking for a clean and centrally located accommodation.
Staff
The staff’s politeness and professionalism are standout qualities with many guests appreciating the extra effort taken to ensure their stay is pleasant. Their friendliness is repeated across numerous reviews, painting a picture of a hotel where guests feel well taken care of. Additionally, the team’s attentiveness is often linked with the excellent cleanliness of the hotel and its convenient proximity to train and bus stations.
Visitors also commend the breakfast offerings, stating that it provides good value for the investment. Overall, the combination of friendly, helpful staff and good service contributes significantly to the positive reviews of Hotel Madrid Torrejon Plaza.
Wi-Fi
Parking
However, navigating the parking lot can be a challenge. Many have noted that the garage is very narrow, making it difficult to maneuver, especially for larger vehicles. In some cases, the limited space requires numerous maneuvers to park correctly. Additionally, issues such as a broken garage door have forced guests to seek alternative parking on the street, which can be complicated and feels like a lottery.
While there is paid parking available nearby, it is often full and the public parking areas suggested by the hotel are not always reassuring in terms of safety at night. Despite these challenges, guests do value the security of having their vehicle in the hotel's garage, albeit at an additional cost.
Overall, while the parking facilities at Hotel Madrid Torrejon Plaza might pose difficulties, the presence of on-site and nearby parking still adds a level of convenience for travelers, particularly for those who prioritize having secure parking.
Business
No, Hotel Madrid Torrejon Plaza doesn't have any pool.
No, a spa isn't available at Hotel Madrid Torrejon Plaza.
No, Hotel Madrid Torrejon Plaza doesn't allow dogs.
Yes, parking facilities are available at Hotel Madrid Torrejon Plaza.
No, Hotel Madrid Torrejon Plaza doesn't have a gym.
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