Best Western Cades Cove Inn
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsBest Western Cades Cove Inn is highly acclaimed for its serene and strategic location in a quiet area of Townsend, offering easy access to the Great Smoky Mountains National Park and Cades Cove. Guests appreciate the peaceful mornings with scenic views and the close proximity to local shops and restaurants, making it an ideal stay for nature enthusiasts and those seeking tranquility. The hotel is also noted for being pet-friendly and maintaining a clean and comfortable environment.
The breakfast experience receives overwhelming praise, often described as delicious and varied with hot options and a buffet that is consistently well-stocked. Guests commend the clean dining area and efficient staff, contributing to a delightful start to their day.
Rooms at the inn are spacious, clean and recently renovated, featuring comfortable beds that ensure a restful night’s sleep. The staff is frequently highlighted for their kindness, attentiveness and professional service, enhancing the overall guest experience. Despite occasional remarks on bed firmness and minor cleanliness issues, the consensus remains that the accommodations are well-maintained and inviting.
Cleanliness is a standout feature with both the rooms and common areas being regularly praised for their immaculate state. The hospitable staff ensures that the property remains well-kept and pleasant for all visitors.
However, the pool has been a point of disappointment for many guests due to repeated closures and lack of prior notice about its status, affecting those who looked forward to this amenity. Despite this issue, the overall feedback suggests that Best Western Cades Cove Inn offers a comfortable, clean and conveniently located stay with exceptional staff and excellent breakfast options, making it a favored choice for many travelers.
Categories
The breakfast experience receives overwhelming praise, often described as delicious and varied with hot options and a buffet that is consistently well-stocked. Guests commend the clean dining area and efficient staff, contributing to a delightful start to their day.
Rooms at the inn are spacious, clean and recently renovated, featuring comfortable beds that ensure a restful night’s sleep. The staff is frequently highlighted for their kindness, attentiveness and professional service, enhancing the overall guest experience. Despite occasional remarks on bed firmness and minor cleanliness issues, the consensus remains that the accommodations are well-maintained and inviting.
Cleanliness is a standout feature with both the rooms and common areas being regularly praised for their immaculate state. The hospitable staff ensures that the property remains well-kept and pleasant for all visitors.
However, the pool has been a point of disappointment for many guests due to repeated closures and lack of prior notice about its status, affecting those who looked forward to this amenity. Despite this issue, the overall feedback suggests that Best Western Cades Cove Inn offers a comfortable, clean and conveniently located stay with exceptional staff and excellent breakfast options, making it a favored choice for many travelers.
Dog Friendly Hotel
This inn welcomes two pets up to 50 lbs in designated rooms for an additional fee per pet, per night. Both dogs and cats are allowed. There is a grassy area for pet relief on the property. The property is located 2 miles from the Great Smoky Mountains National Park.
Business Hotel
While primarily a leisure-focused inn, some Best Western locations offer basic business services like Wi-Fi and meeting spaces, potentially suitable for less intensive business needs.
Accessible Hotel
Public spaces at this hotel feature ADA accessible amenities such as accessible parking spaces and signage, an accessible route to the entrance, an accessible lobby entrance door, and accessible public restrooms with accessible doors and doorways.
3-Star Hotel
Located near the Great Smoky Mountains National Park, this hotel offers a seasonal outdoor pool, complimentary WiFi, and a hot breakfast buffet. It's a reliable choice for guests looking for a comfortable stay with essential amenities and easy access to Cades Cove.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Vineyards
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Pool Water Slide
Hotel with Pool Water Slide
Guest Reviews
Nestled in an impressive and quiet area of Townsend, Best Western Cades Cove Inn offers a perfect location for travelers seeking easy access to the national park and the renowned Cades Cove. Visitors appreciate the convenience of being close to the park's entrance, which is ideal for early morning wildlife spotting and avoiding traffic, as well as the charming local shops and restaurants of Townsend. The hotel's strategic position also grants quick access to various attractions while staying away from the hustle and bustle of nearby towns. Guests frequently remarked on the cleanliness and comfort of the rooms with some particularly enjoying the peaceful mornings with coffee and lovely views from their rooms. For those looking for a pet-friendly stay, the hotel delivers a private and well-maintained environment. Overall, Best Western Cades Cove Inn stands out for its outstanding, serene location and the convenience it offers to visitors aiming to explore Cades Cove and the Great Smoky Mountains.
The breakfast at Best Western Cades Cove Inn consistently received high praise from guests. Words like great, wonderful, delicious, fantastic and excellent appeared frequently in the reviews, reflecting the guests' satisfaction. Many appreciated the hot breakfast offerings and found the variety to be more than adequate with some even remarking that it was the best they had encountered during their travels. Several reviews noted that the breakfast exceeded expectations with the buffet never running low and a commendable selection of food items available. Although a few reviews suggested the inclusion of fresh fruit or occasional menu changes, the overall sentiment was overwhelmingly positive. Guests also appreciated the clean dining area and efficient staff, making for a pleasant breakfast experience.
Nestled in a peaceful area away from the hustle of Gatlinburg, Best Western Cades Cove Inn offers a pleasant stay with commendable room features. The rooms are notably spacious and clean, making them ideal for families with children. Guests appreciate the large, comfortable beds and the quiet ambiance that ensures a restful night's sleep. The newly renovated and updated furnishings enhance the overall appeal and comfort of the accommodations.
The hotel's staff garners high praise for their helpfulness and courteous demeanor, contributing greatly to a positive guest experience. The facility's cleanliness stands out with numerous guests noting the impeccable state of their rooms. Pet-friendly policies and effective air conditioning systems add to the convenience and comfort.
Although there were occasional remarks about room expectations and bed firmness, the consensus remains overwhelmingly positive. Guests repeatedly commend the inn for its cleanliness, spaciousness and modern amenities, making it a top choice for many returning visitors.
At Best Western Cades Cove Inn, the beds receive mixed reviews from guests, though many highlight their comfort. Numerous guests describe the beds as very comfortable with mentions of comfy and extremely comfortable beds being abundant. The clean and well-dressed white bedding adds to the overall positive impression. Several reviewers also appreciate the convenience of having four pillows per bed, finding them soft and contributing to a restful sleep.
However, there are instances where some found the beds a bit too high or uncomfortable. Specifically, a few guests noted that the beds were either too hard or lumpy with one comment suggesting an update to the mattresses. Despite such occasional critiques, the predominant sentiment leans toward a satisfactory and relaxing sleeping experience with many finding the beds both comfy and perfectly suited for a good night’s rest.
Best Western Cades Cove Inn receives high marks for its cleanliness and upkeep. Guests frequently noted the rooms were very clean with several pointing out the fresh smell upon entering. The rooms were not only clean but also comfortable and well maintained with contemporary decor and updated facilities. Many praised the bed comfort and the quality of linens, contributing to a restful stay.
The staff’s performance was a common highlight, described as kind, friendly and courteous, ensuring that the lobby and common areas remained tidy. The breakfast area was noted to be immaculate and the food quality received positive feedback. In addition, the overall property was well maintained, contributing to a pleasant ambiance.
While most reviews focused on the positive aspects of cleanliness, there were a few mentions of areas needing attention, such as occasional dirty floors and some furniture with fingerprints. However, these were outliers in what was otherwise a strong consensus on the hotel's superior cleanliness and hospitality. Overall, Best Western Cades Cove Inn offers a clean, comfortable and well-maintained environment for travelers.
The Best Western Cades Cove Inn is highly praised for its exceptional staff. Guests frequently described the team as kind, courteous and attentive, ensuring visitors had everything they needed for a comfortable stay. The staff's friendliness and helpfulness were recurring highlights with many reviews noting their warm and welcoming demeanor. The professional attitude of the employees, paired with their readiness to assist, contributed to positive experiences. The owners also received commendations for their wonderfully hospitable nature. Despite a few isolated negative comments, the overwhelming sentiment reflected that the staff greatly enhanced guests' stays, further complimented by clean accommodations and a satisfying breakfast. Whether it’s the front desk or the overall service, the staff at Best Western Cades Cove Inn consistently aims to make guests feel at home.
The pool at Best Western Cades Cove Inn has been a significant point of concern for many guests with numerous reviews highlighting their disappointment. The central issues revolve around the pool being repeatedly closed, often without prior notice to those booking their stays. Many guests expressed frustration at discovering the closure upon arrival, mentioning that the pool was out of order, sometimes described as dirty or in need of repairs. This lack of transparency about the pool's status left many visitors, including families and those traveling with children, feeling let down. The closure seems to have persisted through various seasons, impacting the enjoyment of a vital amenity during warmer months.
Location Show Map
Location
Breakfast
Rooms
The hotel's staff garners high praise for their helpfulness and courteous demeanor, contributing greatly to a positive guest experience. The facility's cleanliness stands out with numerous guests noting the impeccable state of their rooms. Pet-friendly policies and effective air conditioning systems add to the convenience and comfort.
Although there were occasional remarks about room expectations and bed firmness, the consensus remains overwhelmingly positive. Guests repeatedly commend the inn for its cleanliness, spaciousness and modern amenities, making it a top choice for many returning visitors.
Beds
However, there are instances where some found the beds a bit too high or uncomfortable. Specifically, a few guests noted that the beds were either too hard or lumpy with one comment suggesting an update to the mattresses. Despite such occasional critiques, the predominant sentiment leans toward a satisfactory and relaxing sleeping experience with many finding the beds both comfy and perfectly suited for a good night’s rest.
Cleanliness
The staff’s performance was a common highlight, described as kind, friendly and courteous, ensuring that the lobby and common areas remained tidy. The breakfast area was noted to be immaculate and the food quality received positive feedback. In addition, the overall property was well maintained, contributing to a pleasant ambiance.
While most reviews focused on the positive aspects of cleanliness, there were a few mentions of areas needing attention, such as occasional dirty floors and some furniture with fingerprints. However, these were outliers in what was otherwise a strong consensus on the hotel's superior cleanliness and hospitality. Overall, Best Western Cades Cove Inn offers a clean, comfortable and well-maintained environment for travelers.
Staff
Pool
Yes, Best Western Cades Cove Inn has pool(s) that belong to one or more of the following categories: Pool Water Slide.
No, a spa isn't available at Best Western Cades Cove Inn.
Yes, Best Western Cades Cove Inn welcomes dogs.
No, parking facilities aren't available at Best Western Cades Cove Inn.
No, Best Western Cades Cove Inn doesn't have a gym.
Location Show Map
More Options
