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Summary of reviewsDormy Inn Toyama Natural Hot Spring offers a highly commendable experience with several positive highlights, according to guest reviews. Its convenient location in Toyama is a major perk, allowing easy access to key attractions such as the Toyama Glass Art Museum, Toyama Castle and various local entertainment spots. Visitors also appreciate the proximity to public transportation options and the availability of nearby convenience stores, adding to the overall accessibility.
The breakfast experience at the hotel receives high praise for its diverse and delicious offerings. Guests enjoy the buffet featuring local specialties and Western options with standout items like firefly squid and freshly made omelets. This luxurious and hygienic spread often leaves guests feeling their visit was well worth it.
Dinner and late-night dining options are also a hit, highlighted by complimentary treats such as soba noodles, ramen and ice cream. These amenities, coupled with the satisfying breakfast, contribute significantly to the positive dining experiences reported by guests.
The hotel's rooms receive mixed reviews but are generally appreciated for their cleanliness and comfort. While some rooms are described as spacious and well-tended, others are noted to be smaller and occasionally suffer from minor maintenance issues. Nonetheless, the overall ambiance is calming and adds to a relaxing stay.
The staff at Dormy Inn Toyama are generally recognized for their kindness and helpfulness, despite some instances of less-than-ideal interactions. Guests often note their efficiency and ability to communicate well in English, appreciating the warm and courteous service they encounter during their stay.
The spa facilities at the hotel are frequently praised for their rejuvenating and relaxing qualities. The hot springs, mist sauna and cold bath, coupled with clean and well-maintained amenities, ensure a therapeutic experience. Additional touches like complimentary ice cream and Yakult drinks enhance the spa's appeal.
Guests note the convenience of on-site parking, though some find the fees a bit steep and parking spaces tight. Despite these drawbacks, the parking facilities are generally considered to be conveniently located.
The beds in the rooms receive overall positive feedback for their size and comfort, though some guests find the mattresses too firm and pillows too flat, leading to a mixed sleep experience.
Overall, Dormy Inn Toyama Natural Hot Spring delivers a well-rounded stay with multiple commendable aspects, particularly its location, breakfast offerings, complementary dining experiences, friendly staff and spa facilities. While room sizes and some maintenance issues may vary, the hotel's amenities and convenience make it an attractive choice for travelers seeking a blend of relaxation and practicality. Show more
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Hotel with Parking
Self-parking is available on-site at this hotel, with charges applied. This provides direct parking access for guests staying at the hotel.
Accessible Hotel
Dormy Inn Toyama Natural Hot Spring offers wheelchair accessibility throughout its grounds, facilities for disabled guests, in-room accessibility in select rooms, and elevators.
3-Star Hotel
This hotel features a natural hot spring, providing guests with a relaxing experience. Its central location is appreciated, as is the provision of hot breakfasts. The combination of comfort and wellness amenities makes it a popular choice.
Hotel with Spa
Hotel near Nightlife Spots
Room Types
Double Room with Small Double Bed - Non SmokingAir-conditioned room has a TV, refrigerator and private bathroom with shower.
This room features 1 small double bed (120 cm wide).
Double Room with Small Double Bed - SmokingThis double room features air conditioning.
This room features 1 small double bed (120 cm wide).
Queen Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Queen Room - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit has 2 beds.
Twin Room - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Deluxe Twin Room - Non SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.
Deluxe Twin Room - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.
Room Selected at Check-In Non-SmokingThis empty spot has a electric kettle, satellite TV and air conditioning.
Room Selected at Check-In SmokingThis air-conditioned unit is comprised of a flat-screen TV with satellite channels and a shared bathroom. The unit has 1 bed.
Deluxe Twin Room - No Daily Room Cleaning - Non SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit offers 2 beds.
Deluxe Twin Room - No Daily CleaningThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit offers 2 beds.
Double Room with Small Double Bed - No Daily Cleaning - Non-SmokingThis air-conditioned single room includes a flat-screen TV with satellite channels and a shared bathroom. The unit offers 1 bed.
Double Room with Small Double Bed - No Daily Cleaning - SmokingThis air-conditioned single room is comprised of a flat-screen TV with satellite channels and a shared bathroom. The unit has 1 bed.
Queen Room - Non-Smoking - No Daily Room CleaningThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Queen Room - Smoking - No Daily Room CleaningThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit has 1 bed.
Twin Room - Non-Smoking - No Daily CleaningThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit has 2 beds.
Twin Room - No Daily Room Cleaning - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Adjoining Standard Single Room with Tatami Floor ( 2 Separate Side by Side Single Room )This air-conditioned single room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Adjoining Standard Single Room with Tatami Floor ( 2 Separate Side by Side Single Room )This air-conditioned single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Room Selected at Check-In - No Daily Cleaning - Non-SmokingThis empty spot features air conditioning, electric kettle and satellite TV.
Room Selected at Check-In - No Cleaning Service - SmokingThis empty spot has air conditioning and electric kettle.
Double Room with Small Double Bed - SmokingThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Double Room with Small Double Bed - Non SmokingThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Dormy Inn Toyama Natural Hot Spring boasts a convenient location in the city. Its proximity to key attractions such as the Toyama Glass Art Museum, Toyama Castle and local entertainment areas makes it ideal for sightseeing. Much of what visitors may want to see is within walking distance, including a variety of museums and city landmarks. For those interested in shopping, the hotel is positioned near the city's bustling downtown area and right across from Daiwa and Sogawa, making access to local shops and eateries very convenient.
Public transportation options abound with a nearby bus stop and the city tram loop line providing easy connections throughout Toyama. While the hotel is not extremely close to Toyama Station, a short tram ride or shuttle bus service mitigates the distance, ensuring guests can reach the hotel without much hassle. Some visitors note that the station is a bit of a walk, but the overall accessibility and the provision of free tram tickets help maintain a seamless travel experience.
The hotel's advantageous location further extends to its surrounding amenities with several convenience stores like 7-Eleven and FamilyMart close by. Despite some minor challenges, such as the distance from the station and nuances like the use of card keys for the elevator, the general sentiment about Dormy Inn Toyama is positive, thanks to its well-thought-out positioning and good service.
Breakfast
At 'Dormy Inn Toyama Natural Hot Spring,' guests rave about the breakfast experience, praising it as a bright culinary highlight of their stay. With a sumptuous buffet that combines various local specialties and Western options, the selection is both abundant and delightful. Many visitors are particularly impressed with the inclusion of unique specialty items such as firefly squid and mentaiko omelets, offering an authentic taste of Toyama. Freshly made omelets and the option to savor small portions from an array of dishes allow guests to customize their morning meal to their liking.
The breakfast spread, featuring delicacies like white prawn rice, miso soup and pickled vegetables, is frequently mentioned as being both luxurious and hygienic. Reviews consistently highlight the deliciousness and quality of the food with many noting it as one of the key reasons for their enjoyment of the hotel. The breakfast alone often leaves guests feeling that their visit to Toyama was well worth it.
Beyond the culinary experience, the accompanying facilities such as the large hot spring baths and the generous complimentary amenities like late-night ramen, ice cream and Yakult drinks add an extra layer of satisfaction to the stay. Overall, Dormy Inn Toyama delivers a well-rounded and satisfying stay with its breakfast offerings standing out as a particular point of excellence.
Dinner
Guests at Dormy Inn Toyama Natural Hot Spring consistently praise the hotel's dining offerings, especially the complimentary night-time treats. The inclusion of free soba noodles served until 9 pm is frequently highlighted as a delightful surprise. Many guests enjoyed the late-night snacks, including ramen and soba noodles, describing them as delicious and a perfect way to wind down after enjoying the hot springs. The added touch of free ice cream further enhances their dining experience with some guests also noting the availability of Yakult.
The hotel's breakfast is described as luxurious and featuring Toyama's specialties, which seems to be a hit among guests. Despite a few logistical concerns, such as room size and the time taken for check-in, the overall sentiment towards the dining and complimentary services remains highly positive. The combination of traditional Japanese treats and the opportunity to dine and drink in a relaxing environment is a standout feature for those who stay at Dormy Inn Toyama.
Rooms
Dormy Inn Toyama Natural Hot Spring offers a mixed experience when it comes to their rooms. Many guests appreciate the cleanliness and the comfort of the beds, noting that the rooms are generally clean and tidy. The spaciousness of certain rooms, such as the twin and semi-double, is also highlighted positively, making them suitable for guests with larger suitcases.
However, multiple reviews indicate that the room sizes can vary significantly with some guests finding them cramped or smaller than expected. There are consistent mentions of the rooms feeling a bit tight, especially when accommodating two people. Despite this, the overall ambiance is described as calm and Japanese-style, which contributes to a relaxing stay.
Some rooms have issues with outdated facilities with occasional reports of unpleasant smells and minor cleanliness oversights, like dusty shelves and dirty cups. The air conditioning in some rooms has also been noted to be problematic, emitting bad smells. The convenience of the location, being a short walk from the station and near convenience stores, adds a layer of practicality for travelers. While guests generally find the rooms cozy and comfortable for sleeping, the facilities could benefit from upgrades and better maintenance to enhance the overall experience.
Beds
The beds at Dormy Inn Toyama Natural Hot Spring offer a mixed experience according to guest reviews. On the positive side, several guests appreciated the comfort and spaciousness of the beds, noting that they were larger and more comfortable than expected. The Airweave mattresses were frequently mentioned for providing good sleeping comfort with a few guests specifically highlighting their ability to sleep soundly.
However, not all feedback was enthusiastic. Some guests found the mattresses to be too firm for their taste and there were numerous comments about the pillows being too flat or low, which detracted from the overall sleep experience. While a few guests praised the pillows, the inconsistency suggests that pillow comfort may vary.
The room setup had its quirks, such as having washbasins next to the bed and beds separated by an interior door, which some guests found less than ideal. Despite some shortcomings regarding pillow and mattress firmness, the beds were generally praised for their size and comfort, contributing to the sense of value offered by the hotel.
Cleanliness
Dormy Inn Toyama Natural Hot Spring offers a generally satisfying experience with regards to cleanliness. Guests highlighted that rooms are cleaned beautifully and often described the overall cleanliness as very good with neat and tidy spaces and comfortable beds. The hotel is designed beautifully and the facilities, including the natural hot springs, are praised for being clean and comfortable.
However, some reviews noted inconsistencies in the cleanliness, such as dust accumulation and occasional dirt remaining in certain areas like the refrigerator, bathroom cups and air conditioning vents. A few guests mentioned a sewage smell and mold in the shower, which detracted from the otherwise positive impressions of hygiene.
Despite occasional lapses, the hotel maintains a good standard of cleanliness overall, making it a reliable choice for travelers seeking a clean and comfortable stay.
Staff
The staff at Dormy Inn Toyama Natural Hot Spring has received mixed but generally positive feedback from guests. Many reviewers highlighted the kindness and helpfulness of the staff, noting their friendly demeanor and competence. The staff responded swiftly to queries and requests, demonstrating efficiency and attentiveness. Several guests appreciated the staff's ability to communicate in English and their polite and thoughtful care, especially during breakfast.
However, there were some criticisms. A few guests felt the reception staff seemed robotic and some aspects of customer service were deemed mediocre. Issues such as booking mistakes were occasionally mentioned, although the front desk staff actively worked to resolve them. While some found the check-in process to be smooth and polite, others found it stressful and felt the explanations given were lacking.
In summary, the dedication and friendliness of the staff at Dormy Inn Toyama stood out to many, although there is room for improvement in consistency and the personal touch of customer service.
Spa
The Dormy Inn Toyama Natural Hot Spring offers an outstanding spa experience that has garnered much praise from guests. The hot springs, located on the second floor, are highlighted for their rejuvenating qualities with many visitors noting how the mineral-rich waters left their skin feeling smooth and eased muscle pain. The baths themselves are ample and comfortable, including both indoor and open-air options, providing a spacious and serene environment for relaxation.
Additional amenities such as the mist sauna and cold bath further enhance the spa's appeal. Guests frequently commend the clean and well-maintained facilities, contributing to a luxurious and therapeutic experience. Post-bath services, including complimentary ice cream and lactobacillus drinks, add a delightful touch, making the overall experience even more pleasurable. The provision of night soba noodles is also a well-loved perk, appreciated by many after an evening soak.
Whether visiting alone or with company, the onsen and sauna facilities offer a consistently positive and refreshing retreat. With thoughtful touches like 24-hour availability and various bathing options, Dormy Inn Toyama's spa embodies a perfect blend of relaxation and convenience.
Parking
Dormy Inn Toyama Natural Hot Spring offers a variety of amenities such as an on-site onsen and coin laundry service. Guests have noted the cleanliness of the hotel and the convenience of a nearby parking lot. However, the parking situation has drawn mixed reviews. While there is a parking lot on the premises and another one next door, the fees are considered expensive by many with costs reaching up to 2400 yen for two days. Some have mentioned that the parking spaces are narrow and the area can emit an unpleasant smell. Despite these drawbacks, guests have found the proximity of the parking facilities convenient, although a few considered the parking area to be somewhat far from the entrance.
3 Star
Dormy Inn Toyama Natural Hot Spring offers a mixed experience for its guests. The hotel, despite being a business establishment, allows for relaxation and has a commendable cost performance. Guests appreciate the clean rooms with firm beds and the convenience of its location. The public bath stands out as a highlight, exceeding expectations with amenities such as complimentary ice cream, probiotics, drinks and late-night snacks including crying noodles. The welcome coffee and the overall healing and relaxing bath experience add to the positive aspects.
However, some guests faced issues with cleanliness and maintenance. Complaints included a room smelling like sewage, dirt, a broken shower and a blackened toilet lid covered in dust. There were also incidents with cups set as if used by multiple residents.
Nonetheless, the hotel staff provided excellent service, offering prompt support even for late check-ins. While some guests had no complaints, the experience could greatly vary depending on individual circumstances.
Accessible
Dormy Inn Toyama Natural Hot Spring offers several impressive amenities that enhance the overall guest experience. Complimentary offerings such as night-time soba noodles, free ramen at 21:30 and ice cream are popular highlights. The hotel’s proximity to the downtown area adds convenience, making it easy for guests to enjoy a delicious dinner nearby.
For guests with disabilities, the hotel presents both strengths and areas needing improvement. While the parking lot is accessible and a wheelchair can be used within the premises, some guests found that certain areas, like the stairs or specific lights, were not accessible. Additionally, wheelchair accessibility is not free, which could be a consideration for planning a stay.
There are a few unique design aspects to be aware of, such as the desk next to the bed that doubles as a washbasin area, covered with a board when in use as a desk. The parking fee is quite reasonable at 2400 yen for a two-day stay, providing a helpful option for overnight guests.
Overall, this hotel combines thoughtful amenities and decent accessibility, making it an attractive option for many travelers, though some accessibility challenges do exist.
No, Dormy Inn Toyama Natural Hot Spring doesn't have any pool.
Yes, a spa is available at Dormy Inn Toyama Natural Hot Spring.
No, Dormy Inn Toyama Natural Hot Spring doesn't allow dogs.
Yes, parking facilities are available at Dormy Inn Toyama Natural Hot Spring.
No, Dormy Inn Toyama Natural Hot Spring doesn't have a gym.