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Summary of reviewsVilla Bertagnolli - Locanda Del Bel Sorriso, set high in the mountains near Trento, offers a picturesque and serene setting amidst lush vineyards. Guests appreciate its historical charm and beautifully restored architecture which provides a unique, atmospheric experience. The villa’s elevated position offers panoramic views of the valley and mountains, ideal for those seeking a quiet retreat or wishing to explore the Trentino region.
The on-site restaurant is highly praised for its delicious, well-prepared meals featuring authentic Italian and South Tyrolean dishes. Guests enjoy dining in a variety of charming settings with many highlighting the local cuisine and spectacular homemade grappa. The restaurant’s cozy atmosphere and friendly service enhance the overall dining experience.
Rooms in the villa are spacious and decorated with antique furniture, providing a stylishly rustic and historical ambiance. Many rooms offer private balconies with stunning mountain views. Despite some reports of outdated fixtures and poor soundproofing, the clean, cozy nature of the rooms creates a comfortable stay for many guests.
The staff at Villa Bertagnolli receives numerous accolades for their friendly and attentive service. From helpful receptionists to the charismatic hostess Marianna, the team is noted for their professional, welcoming demeanor, often contributing to a delightful and homey atmosphere. Multi-language communication adds to the positive guest experience.
Overall cleanliness is generally commendable, though a few guests noted areas needing more attention. Despite some inconsistencies, the villa is often described as clean and well-maintained with particular praise for the clean bathrooms and regularly refreshed sheets.
While free Wi-Fi is available, the connectivity can be inconsistent, especially in certain rooms. Nonetheless, the charming ambiance and villa’s environment help guests overlook this shortcoming.
Parking is convenient and secure with ample free spaces both indoors and outdoors. Though the narrow, steep access roads may be a bit challenging, the availability of guarded parking spaces is highly appreciated.
Families, especially those with older children, find the villa’s tranquil environment delightful. Spacious family rooms and an animal-friendly atmosphere enhance the stay, although the lack of amenities like air conditioning and playgrounds might pose drawbacks for some.
Despite mixed reviews about the breakfast variety and bed comfort, the overall experience at Villa Bertagnolli - Locanda Del Bel Sorriso remains positive for many, offering a romantic and historical setting with excellent cuisine and exceptional service. Show more
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Categories
Hotel near Vineyards
Historic Hotel
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Room Types
Guest Reviews
7.7
Good
Location
Villa Bertagnolli - Locanda Del Bel Sorriso is set in a stunning and remote location high up in the mountains, just a few kilometers from Trento. Nestled amidst picturesque vineyards and surrounded by lush greenery, the villa offers breathtaking mountain views and a peaceful, tranquil ambiance. The historical charm of this old noble estate, coupled with its beautifully restored architecture, provides a unique and atmospheric experience for visitors.
The surrounding landscape is ideal for those seeking a quiet retreat away from the bustling city. Guests can enjoy the serenity and fresh mountain air while being just 15 minutes away from the city center of Trento and 20 minutes from Rovereto. The villa's elevated position affords panoramic views of the valley and vineyards, creating a perfect backdrop for relaxation.
While the location might be a bit challenging to reach due to narrow and steep roads, it is deemed well worth the effort by travelers who appreciate its secluded charm. The area’s proximity to the Brenner motorway makes it a convenient stopover for those traveling by car.
Overall, Villa Bertagnolli provides a romantic and historic setting with a great sense of privacy and tranquility. It's an excellent choice for those wishing to explore the Trentino region, embark on mountain excursions or simply unwind in a serene countryside location.
Breakfast
Villa Bertagnolli - Locanda Del Bel Sorriso offers a mixed breakfast experience according to guest reviews. On the positive side, many guests praised the breakfast for being good, plentiful and tasty, highlighting its abundant selection of both sweet and savory items. There were mentions of a well-assorted buffet, very good cappuccino, homemade cakes and a beautiful, decorated outdoor breakfast area, which added to the dining experience.
However, there were consistent suggestions for improvements. Critics pointed out that the breakfast often lacked variety, was sometimes below expectations and items like baked goods, bananas and coffee could be better. Some guests found the breakfast too simple, meager or even disappointing. There were occasional issues with the freshness and quality of food, particularly cold cuts and cheese. Additionally, the breakfast service could be chaotic with some items only available upon request and reports of insufficiently protected food related to COVID-19 safety.
Overall, while the breakfast at Villa Bertagnolli can be a delightful start to the day for many, there is room for enhancement to meet the diverse expectations of all guests.
Dinner
Villa Bertagnolli's on-site restaurant is highly praised by guests for its excellent cuisine and charming atmosphere. Many reviews commend the delicious, well-prepared and abundant meals, highlighting local and traditional Italian dishes such as tortelloni gorgonzola and pork roast a la carte. Guests enjoy dining in a variety of lovely settings, including a stunning terrace covered in vines and a quaint courtyard.
Dinners are described as very good to excellent with food that is consistently delicious and flavorful. The restaurant is appreciated for offering genuine, down-to-earth Italian cuisine with several highlights including traditional South Tyrolean dishes and spectacular homemade grappa. The menu provides a good variety of well-cooked, high-quality dishes, often featuring regional specialties.
The restaurant's atmosphere is cozy and the service is friendly, adding to the overall positive dining experience. Despite some isolated negative remarks - such as occasional issues with specific dishes, high wine prices and limited breakfast options - the majority of guests find dining at the villa enjoyable and recommend the restaurant for both its food and value for money. Overall, dining at Villa Bertagnolli offers a delightful experience steeped in authentic Italian culinary tradition.
Rooms
Villa Bertagnolli - Locanda Del Bel Sorriso offers a distinctive experience with its spacious, rustic rooms that exude a unique charm. Decorated with antique furniture, each room carries a historical vibe that makes guests feel as if they're stepping back in time. The large, cozy rooms are often praised for their cleanliness and comfort, though a number of them do show signs of age and could benefit from some updates and better maintenance.
The decor varies widely, giving each room an individual character. Some rooms come with private balconies offering stunning views of the mountains and vineyards, adding to the villa’s romantic and atmospheric setting. Despite the shared rustic beauty, the level of upkeep can be inconsistent with some guests noting issues such as poor soundproofing, outdated fixtures and stuffy environments due to lack of air conditioning.
Bathrooms range from new and nice to dated and in need of renovation, though the ample allocation of high-quality towels is often remarked upon positively. The quirky, unpretentious simplicity of the rooms aligns beautifully with the villa’s charmingly historic architecture, even if some guests find the furnishings overly old-fashioned and the rooms not quite as luxurious or stylish as depicted in photos.
While the historic ambiance and spaciousness create an intriguing and comfortable stay, occasional problems with mustiness, poor ventilation and mismatched room expectations can detract from the experience. Nevertheless, the villa’s overall allure, nestled amidst vineyards and the picturesque mountain backdrop, offers a delightful retreat for those appreciative of history and rustic elegance.
Beds
Villa Bertagnolli - Locanda Del Bel Sorriso's beds have received mixed reviews from guests. While some guests found the beds to be comfortable and praised the firm mattresses as being supportive, others described the beds as hard, noisy or even saggy. There were positive mentions of comfortable beds and beddings with some guests noting that they had a good night's sleep. However, many reviews highlighted issues such as mattresses being in need of replacement, beds being too soft and even instances of bed bugs. Cleanliness was also a concern with some bedsheets emitting strong detergent smells or having a musty odor. A few guests remarked on the stylish bedclothes and historical charm of the beds, though these were overshadowed by frequent complaints about noise and discomfort. Overall, the comfort of the beds seems to vary significantly, suggesting inconsistent quality across different rooms.
Cleanliness
Villa Bertagnolli - Locanda Del Bel Sorriso has received mixed reviews regarding its cleanliness. Many guests appreciated the overall cleanliness of the rooms, describing them as clean, tidy and well-maintained. Some guests noted impeccable cleanliness and timely room service, enhancing their stay with fresh sheets and a spotless environment. Clean bathrooms were frequently mentioned and several reviews highlighted the clean and spacious nature of the renovated rooms.
However, there were some critical remarks about specific areas needing more attention. Several guests encountered issues such as cobwebs, dust, rusted fixtures and general outdated room conditions. Instances of neglected cleanliness were reported, including dirty serving utensils, leftover bottles and electrical cables. Conditions such as stale odors and neglected maintenance detracted from the first impressions for some visitors.
The exterior environment and certain facilities also appeared dated and in need of renovation. While the overall cleanliness was commendable in many reviews, inconsistencies in room cleaning led to a varied guest experience. The hotel staff were frequently praised for their welcoming demeanor and service and despite occasional lapses, the structure was generally perceived as clean and comfortable. Guests suggested that a little extra attention to detail and renovation efforts could significantly enhance the appeal of this charming establishment.
Staff
Villa Bertagnolli - Locanda Del Bel Sorriso has garnered considerable praise for its friendly and accommodating staff. Numerous reviews highlight the team's kindness, attentiveness and willingness to help, setting a welcoming tone from check-in to dining experiences. Guests often mention the professionalism and friendliness of the service employees with notable positive interactions in the restaurant and reception areas. The owners, including a charismatic hostess named Marianna, are frequently mentioned for their warm and personable approach, often giving tours of the village and making guests feel at home.
While the majority of feedback celebrates the staff’s efforts and cheerful demeanor, there are occasional notes on inconsistency with a few reports of unfriendliness or lack of enthusiasm from certain receptionists. These instances appear to be exceptions rather than the norm, as most guests experience very supportive and engaging interactions across various parts of the hotel. Staff members like Ali have been specifically commended for their fast and kind service, further contributing to the positive atmosphere.
The staff’s ability to communicate in multiple languages, including German and French, also adds to the overall guest satisfaction. The culinary team, including chefs and waiters, receives accolades for their helpfulness and the quality of service provided at the restaurant. Despite a few critiques on hospitality and occasional mix-ups, the prevailing sentiment points to a team that is dedicated to ensuring a pleasant stay, highlighted by their attentive, friendly and humorous nature.
Overall, Villa Bertagnolli's staff stands out as a central strength of the establishment, leaving a lasting impression of warmth and professional care.
Wi-Fi
Villa Bertagnolli - Locanda Del Bel Sorriso offers a mixed experience when it comes to internet connectivity. Guests can find that Wi-Fi works and is free with some finding it to be very good and fast, thus making it possible to stay connected throughout their stay. However, other reviews highlight that the connection can be poor or weak, particularly in certain parts of the hotel, such as the master bedroom or specific rooms. Some guests reported difficulty connecting to the internet and instances where Wi-Fi was only available near the door or not at all. Additionally, there is no phone signal in the rooms and restaurant, which might be a consideration for those relying on mobile reception. Despite these challenges, the hotel’s ambient charm facilitated by features such as double shutter windows and a generally pleasant night temperature, make the experience bearable, even if the Wi-Fi could use improvement.
Parking
Parking at Villa Bertagnolli - Locanda Del Bel Sorriso generally receives positive remarks from guests, particularly for its convenience and safety. Many reviewers appreciate the free parking spaces available both outside and inside the hotel premises, noting that the internal parking is conveniently close to the entrance and provides secure options with CCTV monitoring.
Guests often mentioned the ample parking space available, indicating that parking is generally not a concern. The availability of guarded indoor parking and private parking adds to the sense of security for vehicle owners. Free parking is highlighted as a significant plus.
However, there are a few challenges noted. The access roads and parking paths can be narrow and steep, making it difficult, particularly for larger vehicles. Some guests reported the need for careful maneuvering and found the parking process to be complicated or even adventurous due to the cobblestone path and steps leading to the parking area. There's a mention of the parking lot being tight and difficulty in finding the parking area, which might trouble some guests.
Despite these challenges, the overall sentiment suggests that the parking facilities at the hotel meet the needs of most visitors, providing ample, safe and convenient options. To further improve the experience, some guests suggested better lighting in the parking area and more straightforward access routes.
Family
Villa Bertagnolli - Locanda Del Bel Sorriso offers a serene and family-friendly environment, making it a delightful stopover for families, especially those with older children. The location's peaceful and quiet surroundings create a relaxing atmosphere that is loved by kids and adults alike. The presence of mini donkeys and a friendly cat roaming the property adds to the charm, providing enjoyment for animal lovers.
The villa's antiquated mansion style, complete with terracotta floors and grandmother's lace décor, contributes to its unique and retro appeal. Family rooms are spacious and lovingly decorated, though some guests have experienced issues with room assignments and a lack of amenities, such as air conditioning and sufficient towels. Despite these concerns, many families still found the space comfortable for their stay.
While the villa does have a warm, family-oriented atmosphere and offers good cuisine, it may not be suitable for families with very young children or individuals with mobility issues. The absence of a playground and the noise from other rooms could be potential drawbacks for some. Nonetheless, Villa Bertagnolli remains a great option for family celebrations and quiet family stays, where children can feel right at home amidst the pleasant and welcoming environment.
3 Star
Villa Bertagnolli - Locanda Del Bel Sorriso holds a three-star rating and presents an overall experience consistent with a three-star hotel. While the accommodations exude an old-fashioned charm that reflects a spirit of historic Italian life, the hotel has areas needing substantial improvement. The structure, despite its beauty and potential, is not in the best conservation condition and lacks certain modern amenities. Details such as the absence of air conditioning are mitigated by practical solutions like double shutter windows and the cooling night temperatures. However, the price-quality ratio is a common complaint with many guests feeling that the hotel overcharges for the standard provided. The reception and check-in processes are noted as highly disorganized and cleanliness standards have disappointed some visitors, leading them to feel the experience was not up to the advertised comfort and cleanliness associated with a three-star hotel. Despite these drawbacks, the charming ambiance and historical significance are seen as positives, especially for those seeking a cozy environment rather than pure convenience or a multitude of facilities.
Historic
Villa Bertagnolli - Locanda Del Bel Sorriso is a remarkable historical accommodation dating from 1450, offering a captivating journey through time. As a historical estate with origins as far back as the 15th century, it embodies a true spirit of an ancient villa, seamlessly blending elements from the 16th century and the architectural charm of the 1700s. Visitors are enchanted by its characteristic ambience filled with many original ancient elements, preserved antique furnishings and artistic sensibility.
This centuries-old villa, reminiscent of a baroque palace, is described as practically a museum with a unique authentic spirit. The historical structure is often compared to a fairytale castle or old manor house, surrounded by beautiful vineyards and mountains, which only adds to its scenic and historic charm. The villa's many rooms create a labyrinth of medieval charm, adorned with frescoes and period décor, transporting guests to a different era.
Despite its slightly dilapidated state, which gives it a morbid charm, the villa's magnificence remains evident. The romance and mystery found within its walls make it a fascinating place to stay. Guests can feel the history and tradition seeping through the ancient atmosphere, making it a beautiful spot to reconnect with the past. The presence of historical elements such as original furnishings, frescoed buildings and rustic yet elegant decorations craft an unforgettable and almost museum-like experience.
Villa Bertagnolli is a genuine enclave of historical beauty, where visitors can appreciate the true genius loci while enjoying the excellent cuisine offered at its acclaimed restaurant. Its great untapped potential adds to the historic and scenic ambiance, making it a magical and historical residence that leaves guests longing to know more about its storied past.
Dog Friendly
Villa Bertagnolli - Locanda Del Bel Sorriso is a haven for animal lovers, offering a genuinely dog-friendly atmosphere where pets are warmly welcomed. Guests frequently emphasize that dogs are allowed and feel very welcome, highlighting the animal-friendly environment of the hotel. The property is well-suited for families traveling with dogs, making it possible for pets to join their owners in the dining area and roam the surroundings.
The hotel is ideal for stops during travels with pets with ample opportunities for morning and evening walks in the picturesque surrounding vineyards. While dogs must be carried up the stairs, the overall experience for pets is positive with special mentions of friendly interactions with other resident animals, including a cute dog, a chubby cat, a wonderful donkey and numerous birds.
However, there are mentions of a cleaning fee for dogs, which some guests find higher than at other establishments. Despite this minor drawback, the prevalent sentiment is that Villa Bertagnolli is not only accommodating but genuinely caring towards pets, ensuring that even the smallest dogs feel comfortable. The presence of a friendly cat roaming the property adds to the charm for animal enthusiasts. Overall, for those traveling with pets, Villa Bertagnolli provides a welcoming and enjoyable experience.
No, Villa Bertagnolli - Locanda Del Bel Sorriso doesn't have any pool.
No, a spa isn't available at Villa Bertagnolli - Locanda Del Bel Sorriso.
Yes, Villa Bertagnolli - Locanda Del Bel Sorriso welcomes dogs.
Yes, parking facilities are available at Villa Bertagnolli - Locanda Del Bel Sorriso.
No, Villa Bertagnolli - Locanda Del Bel Sorriso doesn't have a gym.