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Summary of reviewsHotel Le Splendid in Troyes is highly regarded for its prime location, offering guests easy access to the historic center and key attractions. The hotel is well-situated for both leisure and business travelers, maintaining a peaceful atmosphere despite its central position. Ample parking and excellent value add to its appeal as a top choice for visitors to the area.
The breakfast experience at Hotel Le Splendid is generally seen as positive, with guests enjoying a varied selection of sweet and savory items, fresh local produce, and homemade touches. The meals are noted for their quality and presentation, with a favorable quality-to-price ratio enhancing the experience. The attentive and friendly staff contribute significantly to a pleasant breakfast service, making it a delightful start to the day for most guests.
Rooms at the hotel, though somewhat compact, provide a cozy and clean environment that guests appreciate after exploring the city. The decor is pleasant, and some rooms feature small balconies. However, feedback on the bedding is mixed, with some guests comfortable and others finding the mattresses too soft. Despite the size, the rooms are functional and suitable for short stays.
Cleanliness standards are impeccably maintained throughout the hotel, creating an inviting and comfortable atmosphere comparable to the comfort of being at home. This cleanliness is complemented by the hotel staff, who are consistently praised for their friendliness, attentiveness, and professionalism. The staff’s genuine concern for guest satisfaction enhances the overall experience, making stays memorable.
In summary, Hotel Le Splendid offers a charming stay with its convenient location, warm hospitality, and clean environment. While there are minor issues with the bedding that could be addressed, the hotel excels in providing a welcoming experience that combines comfort, functionality, and excellent service. Show more
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Small Hotel
Room Types
Triple RoomThe room features a flat-screen TV and en suite facilities with free toiletries, a bath tub, a hairdryer, and additional toilet.
Superior Double RoomThis double room features a flat-screen TV.
This double room has a balcony (if desired) and a refrigerator in the room, it is located on the 1st and 2nd floor.
Twin RoomThis room offers a flat-screen TV and a private bathroom with free toiletries, a shower and a hairdryer.
Standard Double Room - B&BThis rate includes:
- Breakfast
- City Tax
Standard Double Room - Soirée EtapeProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. Featuring a balcony with city views, this double room also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.
Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. Boasting a balcony with city views, this double room also offers soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Nestled in a prime spot, Hotel Le Splendid offers travelers an enviable base from which to explore the exquisite charm of Troyes. Perfectly positioned, the hotel is just a short stroll from the historic center, making it an ideal choice for those eager to delve into the rich history and vibrant culture of the city. Guests appreciate the close proximity to the city center and the ease of access to both the old town and the Cube exhibition center. The convenient location allows for effortless walking excursions around Troyes, with key attractions and the train station just minutes away. Despite its central location, the hotel manages to maintain a tranquil atmosphere, offering guests a peaceful retreat. With ample parking options available and good value for money, this friendly and well-situated hotel stands out as a top pick for anyone planning a visit to Troyes.
Breakfast
Hotel Le Splendid offers a breakfast experience that is generally well-received by guests. Many reviews highlight the delicious and varied offerings, including a mix of sweet and savory options, homemade jams, fresh croissants, and bread sourced from local bakeries. The buffet is described as generous and well-presented, contributing to an overall perception of hearty and satisfying meals.
Guests praise the freshness and quality of the breakfast, appreciating the flavorful and well-prepared dishes. While some reviews mention that the selection isn't extensive, the available items are consistently noted for their taste and presentation. The quality-to-price ratio is deemed favorable, further enhancing the breakfast experience.
Moreover, the friendly and attentive staff plays a significant role in making breakfast at Hotel Le Splendid a pleasant and enjoyable part of the stay. Despite minor issues such as occasional incomplete reservations, the hotel's breakfast service successfully meets expectations for most guests. Overall, it provides a solid and delightful start to the day at this charming hotel.
Rooms
Hotel Le Splendid offers a simple yet inviting experience for travelers seeking a cozy stay near the old town. While the rooms tend to be on the smaller side, they are consistently praised for their cleanliness and tidiness, making them a comfortable retreat after a day of exploration. The hotel features rooms with pleasant and original decor, and some even come with small balconies, adding a touch of charm to the accommodation.
Guests will find the furniture to be appropriate and well-maintained, providing an adequately equipped space for a short stay. The bathrooms are noted for their cleanliness, with some guests appreciating the spacious showers. Despite the compact nature of the rooms, many find them comfortable enough for a brief visit.
The bedding receives mixed reviews; while some guests experience the comfort of the mattresses, others find them too soft and in need of replacement, with some complaining about discomfort during sleep. Noise can be an issue for rooms facing the boulevard, so light sleepers may wish to request a quieter location.
Overall, Hotel Le Splendid delivers a clean and straightforward lodging experience, perfect for travelers prioritizing location and functionality over expansive spaces and luxury.
Beds
Hotel Le Splendid receives mixed reviews when it comes to the comfort of its beds. Many visitors praise the hotel for its top-quality bedding, noting the comfort and overall good quality. However, some guests have reported issues with the mattresses, describing them as too soft and even sagging in the middle. While some find the bedding superb and comfortable, others express discomfort, particularly those who prefer a firmer mattress. Overall, a stay at Hotel Le Splendid could be enhanced with an update or replacement of some of the mattresses to address the concerns raised by guests.
Cleanliness
Hotel Le Splendid consistently impresses guests with its exceptional standards of cleanliness, described as spotless and impeccable. The entire establishment, from the rooms and bathrooms to common areas, is maintained to an extraordinary level, comparable to the comfort of being at home. Guests appreciate the combination of a clean environment with the ease of access and tranquil atmosphere. The rooms are not only clean but also very comfortable and thoughtfully equipped, which adds to the overall positive experience. The cleanliness of the premises is complemented by a friendly and welcoming staff, contributing to a warm and pleasant stay.
Staff
Hotel Le Splendid has garnered a reputation for its exceptionally friendly and attentive staff, setting a comforting and welcoming tone for guests. The reception team is noted for its understanding, open dialogue, and clear communication, making visitors feel at ease from the moment they arrive. Both the manager and the hotel owners are consistently described as kind, attentive, and knowledgeable, showing a genuine concern for the well-being of their guests.
Guests often highlight the overall pleasantness and warmth of the staff, with many reviews emphasizing the excellent customer service provided. Hotelier interactions are marked by friendliness and professionalism, contributing significantly to positive guest experiences. Staff members are praised for their readiness to help, whether it's through anticipating guests' needs or managing unexpected situations, such as delayed arrivals.
This warm and inviting atmosphere is enhanced by a staff that not only greets guests with smiles but also ensures that every aspect of their stay is attended to with care and attention. From a friendly welcome to consistent support throughout the stay, Hotel Le Splendid's team exemplifies the kind of service that can enhance any travel experience, making it a memorable visit for all who stay.
No, Hotel Le Splendid doesn't have any pool.
No, a spa isn't available at Hotel Le Splendid.
No, Hotel Le Splendid doesn't allow dogs.
No, parking facilities aren't available at Hotel Le Splendid.