Suite Trujillo
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Summary of reviews'Suite Trujillo' garners positive recognition for its prime location, making it a favorable choice for travelers exploring the heart of Trujillo. Its proximity to the main square, shops and transport facilities ensures convenience. Guests often commend the supportive and attentive staff, highlighting particular individuals for their cheerful and helpful demeanor.
Many find the spacious and comfortable rooms satisfactory, appreciating their cleanliness upon arrival. The hotel is also appreciated for offering good value for money. However, more than a few reviews point out discrepancies between the room appearances in photos and reality, noting issues like poor ventilation, noise from other rooms and maintenance needs such as peeling paint and occasional pest sightings.
Cleanliness is a recurrent issue, particularly with odors from bathroom drains and mold presence. The quality of towels and issues with electrical outlets are also mentioned as areas needing improvement.
Guests' experiences with the beds are mixed; while some find them comfortable, others report damp comforters and deformed mattresses. Noise and the lack of windows in some rooms further detract from sleep quality for some visitors.
Despite these drawbacks, the hotel's location and the overall friendliness of the staff provide notable advantages, but there remains significant room for improvement in cleanliness standards, bed quality and room maintenance.
Categories
Many find the spacious and comfortable rooms satisfactory, appreciating their cleanliness upon arrival. The hotel is also appreciated for offering good value for money. However, more than a few reviews point out discrepancies between the room appearances in photos and reality, noting issues like poor ventilation, noise from other rooms and maintenance needs such as peeling paint and occasional pest sightings.
Cleanliness is a recurrent issue, particularly with odors from bathroom drains and mold presence. The quality of towels and issues with electrical outlets are also mentioned as areas needing improvement.
Guests' experiences with the beds are mixed; while some find them comfortable, others report damp comforters and deformed mattresses. Noise and the lack of windows in some rooms further detract from sleep quality for some visitors.
Despite these drawbacks, the hotel's location and the overall friendliness of the staff provide notable advantages, but there remains significant room for improvement in cleanliness standards, bed quality and room maintenance.
Family Friendly Hotel
This hotel is tagged as Family Friendly.
Dog Friendly Hotel
This hotel is tagged as pet-friendly. This hotel offers a comfortable stay for guests traveling with pets.
Hotel with Free Wi-Fi
Suite Trujillo provides free Wi-Fi. This hotel offers essential services for a comfortable stay, ensuring guests can stay connected.
Cheap Hotel
Small Hotel
Guest Reviews
Suite Trujillo enjoys a prime location, consistently praised by guests for its central and convenient setting. The hotel's proximity to the main square and downtown area makes it an ideal choice for those wishing to explore the heart of Trujillo. Guests frequently highlight its closeness to the city's main shops, commercial stores and key transport companies, ensuring ease of access to various amenities and attractions. The cleanliness and overall good value for money also contribute to its appeal with kind and attentive staff adding to a positive experience. However, some mention occasional noise from a nearby bar on Saturday nights. Overall, Suite Trujillo’s location stands out as a significant advantage, offering comfort and convenience for travelers.
The rooms at 'Suite Trujillo' offer a mix of experiences. Many guests appreciated the spaciousness and cleanliness of the rooms, describing them as big and comfortable. The correct number of beds and appropriate room sizes were often highlighted positively. Upon arrival, rooms were typically clean and some guests praised their comfort.
However, there were some recurring issues. The difference between the room appearances in photos and in reality was noted with some guests finding the actual state less impressive. Ventilation appeared to be a challenge with reports of strong odors from the bathroom drains and a lack of air circulation. Noise was another concern with many guests mentioning that they could hear sounds from other rooms.
The facilities have been described as neglected with issues like peeling paint in bathrooms and the occasional presence of pests. Furthermore, guests experienced inconveniences such as being assigned rooms with beds they didn't request and rooms without hot water or sufficient electrical outlets.
Overall, while many rooms are clean, spacious and comfortable, there are a number of issues that potential guests should be aware of, including maintenance, noise and ventilation concerns.
Suite Trujillo presents a mixed experience when it comes to the quality of their beds. Many guests did find the beds to be very comfortable, which suggests that some rooms are well-equipped with cozy bedding that promises a good night's sleep. However, comfort levels appear inconsistent, as other guests found issues with damp and moist comforters and even mention beds that are hard on one side and sink on the other. Some mattresses were reported to be deformed and uncomfortable. Concerns were also raised regarding cleanliness with instances of bedspreads being worn and dirty, an absence of sheets on some beds and an overall lack of proper maintenance. The room's lack of a window seems to amplify noise issues, further diminishing the sleep quality for some visitors. Although the proximity to the city center is moderately convenient, the focus on maintaining comfortable and clean bedding appears to be an area in need of significant improvement at Suite Trujillo.
Guests' feedback on the cleanliness of Suite Trujillo highlights several areas needing attention. The recurring themes point to common issues such as the presence of unpleasant odors, particularly from bathroom drains and reports of cockroach sightings. Several reviews specifically mentioned mold in the bathroom areas, including the ceiling and shower curtain. Additionally, complaints about stained, torn and inadequately sized towels were noted.
Despite these drawbacks, some guests acknowledged that the hotel offers spacious rooms and good attention from the staff. Positive mentions of cleanliness do appear, although they are less frequent, indicating inconsistency in maintaining sanitary conditions. The hotel could benefit from additional cleaning, especially in the bathrooms and handling minor details such as providing towel hangers.
Noise from nearby establishments was mentioned but did not seem to be a universal issue for all guests. The property’s proximity to the city center is a notable convenience. However, the absence of a guaranteed garage and mixed experiences with staff members add to the diverse range of guest experiences. Overall, while there are some positive aspects, Suite Trujillo appears to have significant room for improvement in its cleanliness standards.
The reviews for Suite Trujillo indicate a mixed experience regarding the hotel staff. Many guests praised the staff's attention and highlighted the kindness and helpfulness of certain individuals. Mr. William, a morning receptionist, received specific commendations for his cheerful and supportive attitude. Similarly, the politeness and honesty in communication were appreciated by some visitors.
However, there were also notable criticisms. Some guests described the young receptionist as not very communicative or friendly with inconsistencies in customer service. The manager's demeanor was perceived as cold and unfriendly, contributing to a less welcoming atmosphere. Additionally, there were instances of unresponsive and unhelpful staff, leading to dissatisfaction among some travelers. Despite these issues, the overall friendliness and hospitality of most of the staff were positive points mentioned by guests.
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Location
Rooms
However, there were some recurring issues. The difference between the room appearances in photos and in reality was noted with some guests finding the actual state less impressive. Ventilation appeared to be a challenge with reports of strong odors from the bathroom drains and a lack of air circulation. Noise was another concern with many guests mentioning that they could hear sounds from other rooms.
The facilities have been described as neglected with issues like peeling paint in bathrooms and the occasional presence of pests. Furthermore, guests experienced inconveniences such as being assigned rooms with beds they didn't request and rooms without hot water or sufficient electrical outlets.
Overall, while many rooms are clean, spacious and comfortable, there are a number of issues that potential guests should be aware of, including maintenance, noise and ventilation concerns.
Beds
Cleanliness
Despite these drawbacks, some guests acknowledged that the hotel offers spacious rooms and good attention from the staff. Positive mentions of cleanliness do appear, although they are less frequent, indicating inconsistency in maintaining sanitary conditions. The hotel could benefit from additional cleaning, especially in the bathrooms and handling minor details such as providing towel hangers.
Noise from nearby establishments was mentioned but did not seem to be a universal issue for all guests. The property’s proximity to the city center is a notable convenience. However, the absence of a guaranteed garage and mixed experiences with staff members add to the diverse range of guest experiences. Overall, while there are some positive aspects, Suite Trujillo appears to have significant room for improvement in its cleanliness standards.
Staff
However, there were also notable criticisms. Some guests described the young receptionist as not very communicative or friendly with inconsistencies in customer service. The manager's demeanor was perceived as cold and unfriendly, contributing to a less welcoming atmosphere. Additionally, there were instances of unresponsive and unhelpful staff, leading to dissatisfaction among some travelers. Despite these issues, the overall friendliness and hospitality of most of the staff were positive points mentioned by guests.
No, Suite Trujillo doesn't have any pool.
No, a spa isn't available at Suite Trujillo.
Yes, Suite Trujillo welcomes dogs.
No, parking facilities aren't available at Suite Trujillo.
No, Suite Trujillo doesn't have a gym.
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