Comfort Suites at Tucson Mall
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Summary of reviewsComfort Suites at Tucson Mall is widely praised for its excellent and convenient location near Tucson Mall, offering easy access to a variety of shops, restaurants and transportation routes. Guests appreciate the hotel's tranquil environment and clean, comfortable rooms that enhance their overall experience. Despite the building's dated appearance and occasional cleanliness issues, particularly with carpets, the favorable location and attentive staff contribute positively to the hotel's value for money.
Breakfast reviews are mixed with many guests commending the friendly dining staff and well-kept breakfast area. The continental breakfast generally receives positive remarks for its convenience and variety, though some guests note a lack of fresh vegetables and fruit options. The predictability and consistency of the breakfast menu could be improved, but many still find it sufficient and tasty.
Rooms at the hotel are often described as spacious, clean and comfortable with modern decor that makes the stay homely. The friendly and helpful staff significantly enhance the guest experience, despite occasional issues with outdated elements, air conditioning and TV amenities. Cleanliness is mostly maintained with some concerns about carpets and small cockroaches noted by a few guests.
The staff consistently receive high praise for their professionalism and friendliness, often going above and beyond to ensure a pleasant stay. Specific staff members, such as Pam at the front desk, are frequently commended for exceptional service.
Comfort Suites at Tucson Mall's beds are another highlight with many guests finding them very comfortable and praising the abundance of pillows. There is a general satisfaction with the bed quality, although some reviews mention the sofa beds being less comfortable.
In summary, Comfort Suites at Tucson Mall offers a well-located and generally pleasant stay with comfortable beds and excellent staff, despite minor areas where improvement is needed in breakfast variety and room maintenance.
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Breakfast reviews are mixed with many guests commending the friendly dining staff and well-kept breakfast area. The continental breakfast generally receives positive remarks for its convenience and variety, though some guests note a lack of fresh vegetables and fruit options. The predictability and consistency of the breakfast menu could be improved, but many still find it sufficient and tasty.
Rooms at the hotel are often described as spacious, clean and comfortable with modern decor that makes the stay homely. The friendly and helpful staff significantly enhance the guest experience, despite occasional issues with outdated elements, air conditioning and TV amenities. Cleanliness is mostly maintained with some concerns about carpets and small cockroaches noted by a few guests.
The staff consistently receive high praise for their professionalism and friendliness, often going above and beyond to ensure a pleasant stay. Specific staff members, such as Pam at the front desk, are frequently commended for exceptional service.
Comfort Suites at Tucson Mall's beds are another highlight with many guests finding them very comfortable and praising the abundance of pillows. There is a general satisfaction with the bed quality, although some reviews mention the sofa beds being less comfortable.
In summary, Comfort Suites at Tucson Mall offers a well-located and generally pleasant stay with comfortable beds and excellent staff, despite minor areas where improvement is needed in breakfast variety and room maintenance.
Hotel with Parking
This hotel features parking facilities.
EV charging stations
Hotel with EV Charging Stations
This hotel offers 1 ChargePoint EV charging station available for $0.35 per kWh. The station has been reported as fixed and operating.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Comfort Suites at Tucson Mall is widely appreciated for its excellent and prime location. Guests repeatedly praise its proximity to the Tucson Mall and a variety of food options, shops, restaurants and important transportation routes. The hotel is conveniently situated, making it easy for guests to find and access different parts of the city. Many reviewers highlight the comfortable and clean rooms, adding to the overall positive experience. Despite some mentions of an old building and occasional cleanliness issues, particularly with carpets, the location's benefits seem to outweigh these drawbacks. The quiet, tranquil environment and attentive staff further contribute to the hotel's excellent value for money. Overall, the well-located Comfort Suites at Tucson Mall serves as a comfortable base for various activities and provides easy access to numerous shopping and dining options nearby.
At Comfort Suites at Tucson Mall, opinions about the breakfast offerings are mixed. The dining staff's friendliness garners positive remarks and the breakfast area, though small, is generally well-kept and frequently replenished. Many guests appreciate the breakfast, describing it as good or even excellent with an adequate selection that facilitated a convenient start to their day. The continental breakfast specifically receives nods for its variety and ease for families.
However, a recurring theme among several reviews is the lack of variety and the predictability of the menu. Some guests noted the limited options available, including the absence of fresh vegetables and a scarcity of fruit choices beyond apples and bananas. A few mentioned that the selection remains unchanged throughout their stay, making it somewhat monotonous. Additionally, there are occasional reports of the breakfast quality declining with some items no longer available by 8:30 AM.
Despite these concerns, many guests still find the breakfast sufficient and tasty, appreciating the well-prepared and plentiful offerings. The central location and hot showers of the hotel add to the overall satisfaction of their stay. For a reliable breakfast experience with friendly service, Comfort Suites at Tucson Mall seems to strike a balance, though there's room for improvement in variety and consistency.
Comfort Suites at Tucson Mall offers a mixed experience for its guests. The hotel boasts clean and spacious rooms, often described as comfortable with modern decor that makes the stay feel more homely. The location is excellent and check-in is easy, enhancing the convenience factor. The staff consistently receives high marks for being friendly, helpful and maintaining a clean environment throughout the hotel.
However, there are occasional issues that detract from the overall experience. Some rooms have outdated elements and small sizes that do not align with the suite expectation. There are instances where the air conditioning does not function properly and complaints about the television amenities, including TVs that do not work and a remote that took an hour to be replaced. Cleanliness concerns are sporadically mentioned, particularly with carpets and the presence of small cockroaches.
Despite these drawbacks, many guests appreciate the hotel's quiet atmosphere and the nice breakfast. The comfort of the beds and the pleasant interactions with the staff make it a generally favorable option for visitors to Tucson.
Visitors to the Comfort Suites at Tucson Mall consistently highlight the positive aspects of the hotel's beds. A significant number of guests found the beds to be very comfortable, contributing to a restful night's sleep. Additionally, the abundance of pillows is appreciated, although some visitors felt the beds could be slightly more comfortable. While the sofa beds have garnered mixed reviews with several finding them less comfortable than the main beds, the overall bed quality remains a strong point. The comfortable beds, combined with the attentive and friendly staff, create a pleasant stay for guests at this hotel.
Comfort Suites at Tucson Mall has received mixed feedback regarding its cleanliness from guests. While several visitors found the rooms and property to be very clean and commended the friendly and accommodating staff, there were also reports expressing dissatisfaction. Some guests noted that the hygiene could be enhanced, pointing out issues with dirty carpets, worn furniture and unpleasant odors. Despite these concerns, the hotel managed to maintain a quiet atmosphere with safe conditions. Overall, the staff’s friendliness and the clean rooms where highlighted by some, but there is room for improvement in maintaining consistent cleanliness standards across the facility.
Comfort Suites at Tucson Mall is consistently praised for its excellent and professional staff. Guests frequently highlight the friendliness and helpfulness of the personnel, making special note of their willingness to go above and beyond to ensure a pleasant stay. The staff's attention to guest needs and their accommodating nature are recurrent themes in the reviews. Specific commendations include efficient and friendly check-in experiences and the overall kindness and amiability displayed by the team. Despite a few negative comments about the building's condition, the overwhelming sentiment points to a dedicated and supportive staff with individuals like Pam at the front desk being singled out for exceptional service.
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Location
Breakfast
However, a recurring theme among several reviews is the lack of variety and the predictability of the menu. Some guests noted the limited options available, including the absence of fresh vegetables and a scarcity of fruit choices beyond apples and bananas. A few mentioned that the selection remains unchanged throughout their stay, making it somewhat monotonous. Additionally, there are occasional reports of the breakfast quality declining with some items no longer available by 8:30 AM.
Despite these concerns, many guests still find the breakfast sufficient and tasty, appreciating the well-prepared and plentiful offerings. The central location and hot showers of the hotel add to the overall satisfaction of their stay. For a reliable breakfast experience with friendly service, Comfort Suites at Tucson Mall seems to strike a balance, though there's room for improvement in variety and consistency.
Rooms
However, there are occasional issues that detract from the overall experience. Some rooms have outdated elements and small sizes that do not align with the suite expectation. There are instances where the air conditioning does not function properly and complaints about the television amenities, including TVs that do not work and a remote that took an hour to be replaced. Cleanliness concerns are sporadically mentioned, particularly with carpets and the presence of small cockroaches.
Despite these drawbacks, many guests appreciate the hotel's quiet atmosphere and the nice breakfast. The comfort of the beds and the pleasant interactions with the staff make it a generally favorable option for visitors to Tucson.
Beds
Cleanliness
Staff
Yes, Comfort Suites at Tucson Mall has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Comfort Suites at Tucson Mall.
Yes, Comfort Suites at Tucson Mall welcomes dogs.
Yes, parking facilities are available at Comfort Suites at Tucson Mall.
Yes, Comfort Suites at Tucson Mall has a gym.
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