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Summary of reviewsHotel City stands out for its prime location in the city center, offering guests the convenience of being within walking distance to major attractions, the seaside promenade and various city center spots. Its positioning is well-praised, providing an accessible and serene stay due to its quiet surroundings and available parking facilities.
Guests have largely positive experiences with the breakfast offering at Hotel City. It is often described as good, rich and abundant with a typical European variety and many guests particularly enjoy the quality of the coffee. However, there is some feedback indicating room for improvement in terms of variety and prompt refilling.
The rooms at Hotel City receive mixed reviews. Many guests appreciate the spaciousness, modern amenities and cleanliness with comfortable beds and well-maintained bathrooms enhancing their stay. Some rooms even offer elegant designs and pleasant views of the Danube. However, there are recurring issues related to inconsistent cleanliness, maintenance problems such as broken handles and showers and occasional unpleasant odors. The addition of amenities like kettles and improved temperature control could further enhance the guest experience.
Cleanliness at Hotel City generally meets guest expectations with many noting the clean and comfortable atmosphere, well-maintained rooms and daily cleaning services. Nevertheless, inconsistencies in cleaning standards, such as hair on bathroom floors and superficial cleanliness, have been noted by some visitors.
The staff at Hotel City receives high praise for their friendliness, kindness and excellent communication skills. Guests frequently appreciate the welcoming, supportive and efficient service with notable efforts from the staff to provide useful local recommendations enhancing their overall experience.
Parking is a convenient feature at Hotel City with free and secure parking available both directly at the hotel and nearby. While the parking area, inclusive of gravel, soil and paved sections, is generally accessible, a limited number of spots may require attention during peak times.
Finally, the beds at Hotel City garner mostly positive feedback with many guests finding them comfortable, soft and spacious. However, some guests report issues with mattress quality and uncomfortable pillows. Despite these concerns, the majority of guests seem to enjoy a comfortable night’s sleep.
Overall, Hotel City offers a generally favorable experience with its prime location, helpful staff and comfortable accommodations, though there are areas where improvement could certainly enhance guest satisfaction. Show more
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Categories
Hotel with Parking
This hotel provides parking. It is situated in Tulcea, offering easy access and convenience for guests with vehicles.
3-Star Hotel
Hotel City is a centrally located hotel in Tulcea, providing easy access to the city's attractions. It offers comfortable rooms and essential amenities, making it a practical choice for budget-conscious travellers.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Double or Twin RoomSpacious, air conditioned room including cable TV, a minibar, free Wi-Fi access and a private bathroom.
Superior Double RoomLarger, air conditioned room comes with cable TV, a minibar, a king size bed and a private modern bathroom. Wi-Fi is accessible for free.
Triple RoomSpacious, air conditioned room including cable TV, a minibar, free Wi-Fi access and a private bathroom.
Superior Triple RoomThe triple room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a carpeted floor, heating as well as city views. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Hotel City offers a prime location for guests. Nestled in the city center, it’s within a short walking distance to major attractions, including a 10-minute stroll to the seaside promenade and a 7-8 minute walk to various city center spots. The hotel's positioning is praised, being easily reachable by car and offering the convenience of a nearby court. The area is notably quiet and includes parking facilities, providing a serene stay despite its central locale. Overall, guests appreciate the hotel’s proximity to key areas, enhancing the overall convenience and experience.
Breakfast
Hotel City offers a range of experiences when it comes to breakfast. Guests highlight the convenience of an included breakfast and often describe it as good, decent and sufficient. Many commend the breakfast for being rich and abundant, particularly noting the quality of the coffee. Reviews suggest a typical European style with a nice variety that, at its best, is satisfying and excellent.
However, some feedback suggests room for improvement. Several guests have pointed out that while the breakfast is diverse, it sometimes lacks variety and does not always get refilled promptly. Other criticisms mention that the food selection can be limited and the quality occasionally leaves much to be desired.
Overall, the breakfast at Hotel City generally pleases its guests, though consistency and variety could enhance the experience.
Rooms
Hotel City offers an array of mixed experiences when it comes to their rooms, which are notably large and often modernized, providing ample space and storage. Many guests appreciate the spaciousness and cleanliness of the rooms, finding the beds exceptionally comfortable and the bathrooms adequately clean and well-maintained. Some rooms even boast elegant designs and pleasant views towards the Danube, enhancing the overall stay.
However, there are some prevalent issues that seem to detract from the experience. The cleanliness standards are inconsistent with some rooms left with superficial cleaning, hair on the bathroom floors and even damaged furniture. This inconsistency extends to maintenance as well with reports of broken handles and showers and an occasional stale smell in the rooms.
The amenities could also see some improvement; the presence of kettles, tea and drinking water is suggested as a way to elevate guest satisfaction. Temperature control within the rooms seems to be another complaint, varying from being uncomfortably warm to not quite cold or warm enough.
While the hotel offers practical perks like nearby parking and gas stations and a generally positive and quiet environment, enhancements in cleaning routines and maintenance could significantly boost guest impressions. Despite the mixed reviews, many guests did find certain aspects enjoyable and expressed a desire to return.
Beds
Hotel City offers varied bed experiences for its guests. Many reviewers have highlighted the comfortable, soft and spacious beds as a positive aspect of their stay. Several guests found the beds to be very comfortable with some noting them as great. There are also remarks on firmness, which seemed to appeal to those preferring a sturdier mattress.
However, not all feedback was positive. Some guests reported issues with the quality of the mattresses, mentioning poor quality and discomfort from springs poking through. Additionally, there were a few comments about the pillows being small and uncomfortable. Despite these drawbacks, the general consensus leaned more towards comfort, suggesting that many guests had a pleasant night's sleep.
Cleanliness
Visiting Hotel City offers a mixed experience regarding cleanliness with many guests highlighting its positive aspects. The hotel is noted for its clean and comfortable atmosphere with several guests praising the clean and spacious rooms. Many find the hotel, bedding, towels, bathroom and even the elevators and other amenities to be very clean, supporting its reputation for maximum cleanliness. Guests appreciate daily cleaning services, which include fresh towels and tidied rooms.
However, the reviews reveal some inconsistencies. Although many guests describe the hotel as being in good condition, a few noted the presence of hair on bathroom floors and a general sense of superficial cleaning. Some rooms had a moldy smell or seemed dimly lit, possibly masking underlying cleanliness issues. Despite these occasional lapses, the majority of guests find Hotel City's cleanliness to be satisfactory and commendable.
Staff
At Hotel City, the staff consistently receive high praise for their friendliness and kindness. Guests frequently describe the staff as welcoming and supportive with excellent communication. Many highlighted the efficiency and responsiveness of the team, noting their efforts to provide useful recommendations for local activities. The staff's availability and polite demeanor further enhanced the guests' experience. Despite one negative comment about a waitress's hygiene practices and attitude, the overall consensus is that the hotel has a well-trained and courteous staff that contributes positively to the guest experience.
Parking
Hotel City offers a parking experience that accommodates various needs and preferences. Guests frequently highlight the advantage of free parking, both directly at the hotel and nearby, providing convenience and cost savings. The parking area is described as private with a barrier, ensuring an added layer of security. Travelers with utility vehicles will also find the space accommodating. Although the parking lot has sections that are gravel and soil, there have been efforts to construct paved spaces, enhancing comfort for those with standard vehicles. However, it’s worth noting that the number of parking spots is limited, which might be a consideration during peak times. Overall, guests find the parking situation at Hotel City to be practical and accessible with a few areas for improvement.
No, Hotel City doesn't have any pool.
No, a spa isn't available at Hotel City.
No, Hotel City doesn't allow dogs.
Yes, parking facilities are available at Hotel City.