World > South America > Colombia > Valle del Cauca > Tulua > Hotels in Tulua > Hotel Cafe Plaza

Hotel Cafe Plaza

Tulua , Calle 27 N° 26-60 (Show on Map)

7.2

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsHotel Cafe Plaza offers a welcoming and convenient experience for travelers with its prime central location being a standout feature. Nestled in the heart of the city and close to shops, parks and main attractions, it provides easy access to various amenities, making it an excellent base for exploring. Free parking adds to the convenience for those traveling by car.

The staff at Hotel Cafe Plaza consistently impresses guests with their friendliness, helpfulness and attentive service, often becoming a key reason for return visits. Reception, security and parking personnel all contribute to a positive and hospitable environment.

The hotel’s rooms receive mixed feedback. Though many guests appreciate the cleanliness, comfort and spaciousness maintained by daily housekeeping, some express concerns about size, ventilation and occasional issues with humidity and noise. There are mentions of damp smells, dusty conditions and pest sightings, which detract from the overall experience for some.

Dining at the hotel is generally well-received with a number of guests praising the quality and variety of food, particularly at breakfast. However, some point out issues such as limited options and delays. Despite these occasional lapses, the breakfast is frequently described as satisfactory and a good start to the day.

Guests are particularly pleased with the quality of the beds, highlighting them as a comfortable and supportive feature, enhancing the overall stay. Clean and well-maintained bedding adds to the positive reviews.

The hotel’s facilities, especially those located on the fifth floor, provide great spaces for relaxation and socializing. The rooftop pool is a notable feature, enjoyed by many for its pleasant ambiance, despite some concerns about cleanliness.

In summary, Hotel Cafe Plaza's combination of a central location, friendly staff, comfortable beds and good dining options makes it an attractive choice for visitors. However, attention to room conditions and cleanliness could further enhance the guest experience.
Show more

Categories

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Cheap Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types

Economy Double Room Providing free toiletries, this double room includes a private bathroom with a shower. This double room features air conditioning, a wardrobe and a flat-screen TV. The unit offers 1 bed.

Single Room Offering free toiletries, this single room includes a private bathroom with a shower. This single room features air conditioning, a wardrobe and a flat-screen TV. The unit offers 1 bed.

Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower. This triple room features a wardrobe and a flat-screen TV. The unit has 3 beds.

Economy Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower. This twin room has air conditioning, a wardrobe and a flat-screen TV.

Suite This suite features air conditioning and a flat-screen TV. The unit has 1 bed.

Standard Double Room with Fan This double room offers a flat-screen TV. The unit has 1 bed.

Superior Double Room This double room features air conditioning and a flat-screen TV. The unit has 1 bed.

About Hotel Cafe Plaza

License: 81833

Guest Reviews

7.2

Good

Location

Hotel Cafe Plaza boasts a prime location that is consistently praised by guests for its centrality and convenience. Nestled right in the heart of the city, everything one could need is just steps away, whether it's shops, parks or main attractions. The hotel is situated within a mini shopping center, adding to the ease of access to various amenities. Free parking is an added bonus for those traveling by car.

Guests frequently highlight the excellent service and friendly, helpful staff, making their stay even more enjoyable. The rooms are noted for being clean, comfortable and spacious. Facilities on the fifth floor receive special mention for providing a great space for relaxation and socializing.

Dining at Hotel Cafe Plaza also receives positive feedback with many appreciating the good food and satisfying breakfast options. Overall, the combination of its central location, attentive service and comfortable amenities make Hotel Cafe Plaza an attractive choice for visitors looking to explore the city with ease.

Breakfast

Hotel Cafe Plaza's breakfast offerings have received mixed reviews from guests. Many visitors appreciated the breakfast, highlighting it as a delicious and comprehensive start to their day with some even describing it as impeccable. Guests noted that it's included in the stay, further enhancing its appeal. However, some found the breakfast to be lacking in variety and noted that certain items, such as fruit and cheese, ran out quickly. There were also comments on service delays and unmet expectations for a fully American breakfast. Despite these criticisms, the overall sentiment points to a satisfactory breakfast experience, particularly for those who value variety and attentive service in the morning.

Rooms

Hotel Cafe Plaza receives mixed reviews for its rooms with numerous guests praising the friendly staff and decent pricing. However, multiple reviews express concerns about the size and conditions of the rooms. Many guests have described the rooms as very small with some feeling claustrophobic due to the lack of windows or proper ventilation. Issues such as humidity, a strong smell of dampness and dusty conditions are commonly noted. Additionally, some bathrooms lack hot water and emit unpleasant odors. Noise seems to be another issue, as well as the presence of pests in some cases. Despite these challenges, a few guests did find their rooms comfortable, indicating that experiences may vary.

Beds

Hotel Cafe Plaza has received widespread praise for the quality of its beds. Guests frequently commented on the excellence and comfort of the beds, noting that they contribute significantly to the overall positive experience of staying at the hotel. Reviews highlight the cleanliness and comfort of the bedding and many guests found the mattresses to be unexpectedly supportive, regardless of room type. While there were occasional mentions of hard pillows, the general consensus is that the accommodations provide great comfort at an excellent value.

Cleanliness

Hotel Cafe Plaza is praised for several aspects of quality and cleanliness. Guests highlight the reliability of daily housekeeping services with particular mentions of fresh towels, soap and toilet paper provided regularly. The rooms are frequently noted for their good cleanliness standards and the facility itself, although older, is generally well maintained.

The hotel's staff receives commendations for their attentive and friendly service, contributing positively to the overall guest experience. Air conditioning in the rooms is a noted plus, helping to maintain a comfortable environment.

However, there are several areas where cleanliness falls short. Numerous reviews report dirt and unpleasant odors in rooms and bathrooms. Issues such as hair on the bathroom floors, poorly cleaned sinks, musty smells and mold in certain areas have been mentioned. Some guests stated that cleaning was superficial, merely arranging the bedding without changing it, leading to further dissatisfaction.

The outdoor facilities generally appear clean, though the interior rooms can sometimes suffer from humidity and inadequate thorough cleaning. Additionally, noise from the street can be a disturbance, though this is not typically an issue inside the hotel itself.

Despite the mixed feedback, the positive interactions with the staff and the overall cleanliness of common areas suggest that Hotel Cafe Plaza manages to maintain a comfortable environment for many of its guests.

Staff

Hotel Cafe Plaza's staff consistently receives high praise from guests for their friendliness and helpfulness. Many visitors highlight the warm and welcoming nature of the team, which often becomes the main reason for their return visits. The staff is described as attentive and accommodating, providing excellent service that enhances the overall experience at the hotel. The reception, security and parking staff all contribute to creating a positive and hospitable environment.

While one review mentioned poor service, this appears to be an exception, as the majority of feedback emphasizes the staff's dedication to attending to guests' needs. Efforts to resolve issues, such as facilitating room switches, illustrate their commitment to guest satisfaction. In summary, the staff at Hotel Cafe Plaza is a standout feature, known for their friendliness, kindness and attentive service, creating a welcoming atmosphere that many travelers appreciate.

Pool

Hotel Cafe Plaza offers a pool that has received a mix of feedback from guests. Many found the pool to be an excellent and delightful feature of the hotel, providing a pleasant space to sit, chat or work, especially with the added convenience of the nearby bar. The rooftop location of the pool adds to its appeal, allowing for enjoyable leisure experiences. However, some guests noted issues with cleanliness, mentioning mold and bits of trash in the water. Despite these concerns, the pool remains a highlight for many who enjoyed their time there.

Yes, Hotel Cafe Plaza has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Cafe Plaza.

No, Hotel Cafe Plaza doesn't allow dogs.

Yes, parking facilities are available at Hotel Cafe Plaza.

Yes, Hotel Cafe Plaza has a gym.

Location Show Map

More Options