Mamasan Treehouses & Cabins
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMamasan Treehouses & Cabins in Tulum stands out as a unique and charming retreat, blending natural beauty with a vibrant local atmosphere. Its prime location in the heart of Tulum allows guests easy access to the beach, clubs, restaurants and shops, offering a seamless convergence of tranquility and lively entertainment. The treehouse design provides a sense of seclusion while still being steps away from the main attractions, making it an ideal choice for those looking to balance relaxation with adventure.
The dining experience at Mamasan is highly praised, from the generous and healthy breakfasts to the delectable dinner options, highlighted by fresh dishes like grilled octopus, ceviche and prawns. The Jungle Bar and rooftop bar add to the culinary appeal, although some guests noted higher-than-expected prices and occasional long waits.
Rooms at Mamasan are described as spacious, clean and beautifully designed, offering stunning views and a unique experience of sleeping amidst the jungle. The rustic, bohemian décor creates a cozy and intimate atmosphere, perfect for couples. However, noise levels and minor maintenance issues were mentioned by a few guests. The cleanliness of both private rooms and common areas is frequently commended, contributing to the overall serene environment.
The staff at Mamasan Treehouses & Cabins receives consistent accolades for their friendliness, helpfulness and exceptional customer service. Names like Jimmy, Carlos, Angel and Maria are often highlighted for going above and beyond to ensure guests feel welcome and well taken care of. Their local recommendations and attentive support enhance the overall guest experience significantly.
While the free wifi is appreciated, its reliability can be inconsistent with some reports of connectivity issues and occasional power outages impacting access. Similarly, the stunning location offers easy proximity to the beach, though direct access is restricted, often requiring navigation through nearby hotels or paid beach clubs.
Parking is convenient and generally appreciated, though limited spaces can be a concern. The comfort of the beds varies with some guests finding them perfect while others experiencing discomfort. Lastly, while the venue offers picturesque views and a romantic atmosphere, some feel that certain amenities and facilities fall short of four-star hotel expectations.
In summary, Mamasan Treehouses & Cabins delivers a memorable and romantic jungle experience with excellent hospitality, making it a delightful escape for many, despite minor room for improvement in some areas.
Categories
The dining experience at Mamasan is highly praised, from the generous and healthy breakfasts to the delectable dinner options, highlighted by fresh dishes like grilled octopus, ceviche and prawns. The Jungle Bar and rooftop bar add to the culinary appeal, although some guests noted higher-than-expected prices and occasional long waits.
Rooms at Mamasan are described as spacious, clean and beautifully designed, offering stunning views and a unique experience of sleeping amidst the jungle. The rustic, bohemian décor creates a cozy and intimate atmosphere, perfect for couples. However, noise levels and minor maintenance issues were mentioned by a few guests. The cleanliness of both private rooms and common areas is frequently commended, contributing to the overall serene environment.
The staff at Mamasan Treehouses & Cabins receives consistent accolades for their friendliness, helpfulness and exceptional customer service. Names like Jimmy, Carlos, Angel and Maria are often highlighted for going above and beyond to ensure guests feel welcome and well taken care of. Their local recommendations and attentive support enhance the overall guest experience significantly.
While the free wifi is appreciated, its reliability can be inconsistent with some reports of connectivity issues and occasional power outages impacting access. Similarly, the stunning location offers easy proximity to the beach, though direct access is restricted, often requiring navigation through nearby hotels or paid beach clubs.
Parking is convenient and generally appreciated, though limited spaces can be a concern. The comfort of the beds varies with some guests finding them perfect while others experiencing discomfort. Lastly, while the venue offers picturesque views and a romantic atmosphere, some feel that certain amenities and facilities fall short of four-star hotel expectations.
In summary, Mamasan Treehouses & Cabins delivers a memorable and romantic jungle experience with excellent hospitality, making it a delightful escape for many, despite minor room for improvement in some areas.
Hotel for Adults Only
This hotel offers a unique experience with its treehouses and cabins, providing a connection to nature. Its tranquil environment and focus on relaxation make it ideal for adults seeking a peaceful retreat. The hotel's design promotes a sense of calm and exclusivity.
Small Hotel
Mamasan Treehouses & Cabins provides a unique and intimate experience with its treehouse and cabin accommodations. The hotel offers a tranquil setting surrounded by lush greenery and a serene atmosphere. Guests can enjoy a peaceful escape with a focus on nature and relaxation.
Treehouse Hotel
Mamasan Treehouses & Cabins in Tulum offers unique treehouse accommodations immersed in the natural surroundings. Guests can enjoy a serene and nature-filled escape.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Located in the heart of Tulum, Mamasan Treehouses & Cabins offers a prime spot for those looking to immerse themselves in both the natural beauty and vibrant nightlife of the area. Guests frequently praise the hotel's central location, which puts it within walking distance to the beach, beach clubs, restaurants, cafes, shops and convenience stores. The treehouses provide a sense of seclusion and a jungle vibe, all while being just a few minutes' walk from the bustling activities on Tulum's main beach strip. Many visitors highlight the stunning views and the unique, romantic atmosphere of the accommodations.
Despite its centrality, the hotel is slightly set back from the street, offering a balance between accessibility and a peaceful retreat. Its proximity to a large supermarket and ATMs adds to the convenience for guests. However, some caution that the surrounding vibrant nightlife might not suit everyone, as it can be noisy due to nearby clubs and restaurants with loud music.
Overall, Mamasan Treehouses & Cabins stands out for its exceptional location, offering easy access to all that Tulum has to offer, from beautiful beaches to lively entertainment, making it an ideal choice for beach lovers and night owls alike.
Mamasan Treehouses & Cabins offers an enticing breakfast experience that has garnered various reactions from its guests. Most travelers have hailed the breakfast as delicious and generous with numerous healthy options. The food and drinks at the restaurant consistently receive high marks for their freshness and quality. Despite the praise for the on-site cafe and its flavorful offerings, several guests have expressed disappointment that breakfast is not included in the stay and criticized the high prices. Some reflections mention an advertised breakfast price of $10, which wasn't always honored. For those who crave convenience, there is no room service or breakfast restaurant availability within the accommodations themselves. Overall, while the quality of breakfast is often celebrated, the cost and lack of inclusion in the room price draw mixed feelings from visitors.
The reviews for dinner at Mamasan Treehouses & Cabins paint a picture of a delightful dining experience. Guests consistently praise the exceptional and delicious food offered at the hotel restaurant and the attached Jungle Bar. Highlights include the fabulous cocktails and highly recommended dishes such as grilled octopus, ceviche and prawns. The rooftop bar also receives commendations for its delicious offerings. Despite some minor complaints about long wait times and an extra charge for paying in dollars, the overall consensus is that the restaurant's food and drinks are excellent, making it a standout feature of the hotel.
Nestled amidst the lush Tulum jungle, Mamasan Treehouses & Cabins offers a truly unique and charming lodging experience. Guests consistently praise the spacious and aesthetically pleasing rooms, often noting their modern, comfortable and beautifully designed interiors. Many were delighted by the stunning panoramic views, particularly enjoying the ability to see stars from the bed or sunrise from the bath. The treetop and dome designs stand out for their originality, adding an adventurous touch to the stay.
Additionally, the treehouse décor evokes a rustic and bohemian vibe, creating a cozy and intimate atmosphere that couples found enchanting. Those who stayed in the bamboo treehouse or dome rooms remarked how these accommodations combined comfort with an incredible connection to nature.
Though the rooms generally met high standards of cleanliness and were well-maintained, a few noted minor aspects could use some maintenance or more light. Some guests also mentioned that the noise level in certain rooms could be higher due to the jungle environment, suggesting they might not be the best choice for light sleepers.
Nevertheless, the spacious rooms, comfortable beds and excellent amenities impressed many. The location's proximity to the beach and local restaurants, combined with the super nice and helpful staff, made for an overall delightful stay. Often described as a dream fulfilled, this hotel allows guests to enjoy a unique and beautiful experience nestled right in the heart of nature.
Mamasan Treehouses & Cabins boasts a variety of unique accommodations, though the experience with the beds can vary significantly among guests. Many visitors appreciated the comfortable nature of the beds, highlighting particularly the large and cozy ones found in some suites. However, a few reviewers noted the mattresses could be firmer, while others found them too hard, resulting in discomfort and back pain after a night's sleep. The pillows also received mixed feedback with some finding them less than ideal.
Guests in certain rooms mentioned that the single beds were not only small but also uncomfortable for extended stays. The bamboo ladders leading up to some beds were cited as a source of discomfort as well.
In addition to the beds, the reviews brought attention to several issues affecting sleep quality. Noise from an empty club and music playing until the early morning hours was a recurrent theme with some guests resorting to earplugs. Poor air conditioning added to the discomfort for some.
Despite these concerns, many guests appreciated the attentive and courteous staff and some rooms featured useful additions like bug nets. However, the consensus suggests that while there are comfortable options available, there is variability in the quality of beds that potential guests should be aware of.
Mamasan Treehouses & Cabins garners praise for its commendable cleanliness, an aspect that consistently stands out among guests. Many highlight the rooms as notably clean and well-maintained, aligning with expectations set by the hotel's photographs. The general upkeep of the hotel is evident, fostering a clean and peaceful environment that adds to the natural appeal of its jungle setting. While some minor discrepancies exist, such as occasional room odors and dirty floors, these instances are outweighed by the substantial positive feedback on overall cleanliness. Attention to cleanliness is apparent in both private and common areas, receiving frequent commendations. Furthermore, the hotel's staff, including María, Jimmy and Carlos, are lauded not only for their friendliness but also for their insightful local recommendations, enhancing the guest experience. The inclusion of amenities like a restaurant and roof bar further enriches the stay, though some find the facilities to be basic. Despite some areas for improvement, Mamasan Treehouses & Cabins is largely appreciated for its clean, beautiful accommodations and the attentive hospitality of its staff.
Nestled in an enchanting location, Mamasan Treehouses & Cabins has garnered rave reviews for its exceptional staff. Guests frequently praise the hotel's personnel for being incredibly friendly, helpful and accommodating. The warmth and attentiveness of the staff, including the ever-welcoming Jimmy, Carlos, Angel and Maria, leave a lasting impression on visitors. Many reviewers highlight the excellent customer service, noting that staff members go above and beyond to assist with anything from luggage to local recommendations.
The staff's eagerness to ensure a comfortable and enjoyable stay is evident with reviewers mentioning super friendly hosts, fantastic service and helpful suggestions for activities and dining. Specific mentions of Carlos's welcoming demeanor, Stephanie's efforts in recovering a lost purse and Coco, Valeria and Jorge's exceptional kindness underscore the team's commitment to hospitality.
Visitors seem unanimous in their appreciation, describing the staff as some of the nicest people they've met, consistently attentive and always ready to help. The welcoming atmosphere created by the personnel makes guests feel right at home with several noting that the staff's efforts significantly enhanced their overall experience.
Overall, the remarkable staff at Mamasan Treehouses & Cabins plays a pivotal role in making it a delightful place to stay, ensuring that every guest's visit is memorable and comfortable.
Guests at Mamasan Treehouses & Cabins have shared various experiences regarding the property's wifi. While some have noted that the wifi worked consistently and appreciated the presence of this amenity along with AC and hot water, others mentioned experiencing intermittent connectivity issues. Several reviews pointed out that the internet was down for an entire day and night with instances of no electricity, wifi and water lasting all morning. The service in the restaurant has also been highlighted as an area with room for improvement. Despite the mixed feedback, the availability of wifi as an amenity is generally acknowledged.
Mamasan Treehouses & Cabins enjoys a prime location right across the road from the beach and is conveniently situated close to other attractions and amenities in Tulum. Despite its proximity to the beachfront, the lack of direct beach access is a notable drawback. Guests often found themselves having to navigate through nearby hotels or pay for entry at beach clubs to enjoy the seaside, as many surrounding establishments restrict direct access. The area features several beach clubs just steps away, providing options for beachgoers willing to pay for the experience. However, the general challenge of finding free or affordable public beach access in the area leaves something to be desired for budget-conscious travelers. While the location offers easy walking distance to local bars and significant spots in Tulum, the limited and often expensive access to the beautiful Tulum beach remains a point of contention for visitors looking for an inclusive coastal experience.
Mamasan Treehouses & Cabins offers the convenience of parking directly in front of the accommodations, making it easy for guests to arrive and unload their belongings. There is free parking available on the property, which allows guests to leave their cars without any extra cost. Parking on site is permitted and there is also parking available upon request. However, it's important to note that parking spots can be quite limited. Despite this, the presence of parking facilities helps reduce the usual worries related to vehicle safety during a stay.
Mamasan Treehouses & Cabins offers picturesque views and attentive staff with a unique design for each room that enhances its charm. Guests appreciated the meticulous attention to detail in the property. However, there are some concerns regarding its classification as a four-star hotel. Several visitors felt that the amenities did not meet four-star standards, citing the lack of a generator and basic facilities such as a morning kettle with tea or coffee as notable omissions. Despite the lush vegetation and special ambiance, some felt that the overall experience does not justify the cost in comparison to other nearby options. Additionally, those seeking a quieter stay might find it lacking in tranquility. Overall, while the setting and service have their merits, the hotel falls short of four-star expectations for many travelers.
Mamasan Treehouses & Cabins offers a romantic retreat that resonates deeply with guests. The location is perfect, offering a sense of seclusion from the surrounding party atmosphere. The property is adorned with cute fairy lights and lush plants, enhancing the romantic ambiance. Guests can enjoy magical views of the stars from their beds and even catch the sunrise from the bath, creating an intimate and cozy experience. Many reviews highlight it as an ideal spot for a honeymoon or a romantic getaway with superb service and a dream-like quality to the rooms. However, one should be aware of occasional power outages that might disrupt evening plans. Despite this, the overall experience is described as incredibly romantic and superb.
Location Show Map
Location
Despite its centrality, the hotel is slightly set back from the street, offering a balance between accessibility and a peaceful retreat. Its proximity to a large supermarket and ATMs adds to the convenience for guests. However, some caution that the surrounding vibrant nightlife might not suit everyone, as it can be noisy due to nearby clubs and restaurants with loud music.
Overall, Mamasan Treehouses & Cabins stands out for its exceptional location, offering easy access to all that Tulum has to offer, from beautiful beaches to lively entertainment, making it an ideal choice for beach lovers and night owls alike.
Breakfast
Dinner
Rooms
Additionally, the treehouse décor evokes a rustic and bohemian vibe, creating a cozy and intimate atmosphere that couples found enchanting. Those who stayed in the bamboo treehouse or dome rooms remarked how these accommodations combined comfort with an incredible connection to nature.
Though the rooms generally met high standards of cleanliness and were well-maintained, a few noted minor aspects could use some maintenance or more light. Some guests also mentioned that the noise level in certain rooms could be higher due to the jungle environment, suggesting they might not be the best choice for light sleepers.
Nevertheless, the spacious rooms, comfortable beds and excellent amenities impressed many. The location's proximity to the beach and local restaurants, combined with the super nice and helpful staff, made for an overall delightful stay. Often described as a dream fulfilled, this hotel allows guests to enjoy a unique and beautiful experience nestled right in the heart of nature.
Beds
Guests in certain rooms mentioned that the single beds were not only small but also uncomfortable for extended stays. The bamboo ladders leading up to some beds were cited as a source of discomfort as well.
In addition to the beds, the reviews brought attention to several issues affecting sleep quality. Noise from an empty club and music playing until the early morning hours was a recurrent theme with some guests resorting to earplugs. Poor air conditioning added to the discomfort for some.
Despite these concerns, many guests appreciated the attentive and courteous staff and some rooms featured useful additions like bug nets. However, the consensus suggests that while there are comfortable options available, there is variability in the quality of beds that potential guests should be aware of.
Cleanliness
Staff
The staff's eagerness to ensure a comfortable and enjoyable stay is evident with reviewers mentioning super friendly hosts, fantastic service and helpful suggestions for activities and dining. Specific mentions of Carlos's welcoming demeanor, Stephanie's efforts in recovering a lost purse and Coco, Valeria and Jorge's exceptional kindness underscore the team's commitment to hospitality.
Visitors seem unanimous in their appreciation, describing the staff as some of the nicest people they've met, consistently attentive and always ready to help. The welcoming atmosphere created by the personnel makes guests feel right at home with several noting that the staff's efforts significantly enhanced their overall experience.
Overall, the remarkable staff at Mamasan Treehouses & Cabins plays a pivotal role in making it a delightful place to stay, ensuring that every guest's visit is memorable and comfortable.
Wi-Fi
Beach
Parking
4 Star
Romantic
No, Mamasan Treehouses & Cabins doesn't have any pool.
No, a spa isn't available at Mamasan Treehouses & Cabins.
Yes, Mamasan Treehouses & Cabins welcomes dogs.
Yes, parking facilities are available at Mamasan Treehouses & Cabins.
No, Mamasan Treehouses & Cabins doesn't have a gym.
Location Show Map
More Options
