Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 40% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 12:00 - Check-out: 03:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
sesa mexico
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: sesa mexico
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: 07/01/2020
Additional Information: we are a small hotel on the beach, so social distance and natural wind will help to provide tranquility to the guest, in this special times.
Standard Double RoomSmall cottage with private bathroom offers free WiFi, hot water and simple decor. All rooms feature a Palapa roof and a small private patio divided by vegetation, where you can relax in hammocks or chairs, enjoy a good book or have breakfast in private . Ceiling fans, and contacts to charge computers or phones.
Mosquito net is available upon request.
Please note that we have 5 rooms of this type, and we cannot guarantee which one will be yours. They are all on the ground floor, they are very small, and none have sea views.
King RoomThe organic and sustainable Cabins offer free WiFi, a private bathroom and private balcony. Traditionally decorated in bright colors, tiled floors, safe, fan and mosquito nets. The rooms are located on the ground floor or on the 2nd floor and have thatched roofs. A free bottle of water per day is provided.
This room has a pool and garden view, not a sea view.
Royal Double Room with Two Double Beds - Sea ViewThis spacious sustainable quadruple cabin has 2 king-size beds and offers free Wi-Fi, a palapa terrace with sea views and a private bathroom. It has bright traditional décor with tiled floors, and includes a safe, a fan and mosquito nets.
Standard Twin RoomSustainable cabins with eco decór offer two Queen Size beds, free WiFi, and a private bathroom. They have bright traditional décor and tiled floors, and include a safe, a fan and mosquito nets. Ceiling fans, and contacts to charge computers or phones.
Please note this room does not have a sea view
Royal Double RoomThis spacious cabin offers free Wi-Fi, a balcony with garden and sea views and a private bathroom. It has bright traditional décor with palapa roofs and tiled floors, and includes a safe, a fan and mosquito nets. Ceiling fans, and contacts to charge computers or phones.
This room is not over the sea, it is 25 meters from the beach. It has beautiful views of the gardens and the beach, but is 25 meters away.
Standard Family RoomThis spacious quadruple cabin have 2 king-size beds and one sofa and offers free WiFi, a palapa terrace and a private bathroom. It has bright traditional décor with tiled floors, and includes a safe, a fan and mosquito nets.