Principi di Piemonte | UNA Esperienze is a luxurious five-star hotel located in the heart of Turin, praised by guests for its exceptional location, outstanding service and top-notch facilities. The hotel's breakfast is varied and of very good quality with a friendly and professional service. The rooms are comfortable, spacious and impeccably clean with luxurious and refined decor and furnishings. The staff is described as very professional, friendly, helpful and courteous with excellent service. The spa facilities are excellent and the pool is equipped with whirlpool options and a beautiful relaxation area. The hotel beds are exceptionally comfortable and guests appreciate the high standard of service and facilities they experienced during their stay. Overall, Principi di Piemonte | UNA Esperienze is a superb hotel and is rightfully considered one of the top hotels in Turin.
Hotel Victoria & Iside Spa, situated in the heart of Turin, is ideally located for exploring the city's historic district. Guests find the central yet tranquil location perfect for walking access to key sights like Piazza Castello and the Egyptian Museum, while also enjoying a peaceful retreat at the hotel. The convenient public transportation links further add to its appeal for those wishing to explore beyond the immediate vicinity.
The breakfast at the hotel receives consistent high praise for its variety and quality. Served buffet-style, it offers a wide selection of fresh and delicious options, including both sweet and savory dishes. Guests particularly enjoy dining in the serene garden or terrace, which adds to the pleasant morning experience. Despite occasional comments on the need for more fresh items, the overall sentiment is overwhelmingly positive, making breakfast a delightful start to the day.
Dinner options, though not formally offered at the hotel, are supplemented by the excellent nearby restaurants and the enjoyable bar area within the hotel. Guests appreciate the knowledgeable staff recommendations for local dining and the ambiance provided by the jazz club and live orchestra performances, which enhance the dining experience even without an in-house restaurant.
Rooms at Hotel Victoria & Iside Spa are beautifully decorated in a Victorian style with cleanliness and comfort being standout features. Many guests praise the spacious rooms, some of which come with upgrades like junior suites or balconies. While a few rooms may feel small or in need of updating, the overall atmosphere and elegant decor create a charming and comfortable stay. The spa and wellness facilities, including a good-sized pool, further enhance the experience.
Cleanliness across the hotel receives top marks from guests with rooms and common areas consistently described as very clean and well-maintained. This high standard extends to the spa, contributing to a serene environment throughout the hotel. Minor cleanliness issues are rare and do not overshadow the positive feedback.
The staff at Hotel Victoria & Iside Spa are regularly praised for their friendliness, professionalism and attentiveness. Guests find the team accommodating, frequently highlighting their multilingual capabilities and helpful recommendations. The courteous service extends to all areas of the hotel, including the spa, enhancing the welcoming atmosphere.
The hotel's free wifi generally receives criticism for its unreliability and poor performance with frequent issues such as repeated login requirements and limited device connections. Despite a few mentions of satisfactory experiences, the consensus is that the internet service needs improvement.
The spa at the hotel is a notable highlight, frequently described as luxurious, well-maintained and relaxing. Guests appreciate the comprehensive facilities, including various treatments, a hammam and a jacuzzi. The professional staff and exclusive, private areas contribute to the overwhelmingly positive reviews, making the spa a key feature of the hotel.
Parking options at Hotel Victoria & Iside Spa are somewhat mixed. While there are nearby garaged and private parking spaces, these come at an extra cost and may pose challenges for larger vehicles. Despite some complaints about parking fees, many guests find the available options convenient and safe.
Families find Hotel Victoria & Iside Spa to be an excellent choice with spacious rooms and family-friendly amenities. The hotel’s clean and comfortable environment, along with the welcoming staff, make it a great option for families. Additional perks include a pet-friendly policy and a relaxing swimming pool, adding to the overall family-oriented appeal.
In conclusion, Hotel Victoria & Iside Spa is highly recommended for its prime location, exceptional cleanliness, friendly staff and standout spa facilities. Breakfast and family-related amenities further enhance the stay, though guests should be aware of potential challenges with wifi and parking.