Hiisi Hotel Turku Seaport
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Summary of reviewsHiisi Hotel Turku Seaport is celebrated for its prime location, particularly convenient for ferry travelers due to its proximity to the Viking Line and Silja terminals. Guests appreciate the peaceful yet central setting, close to attractions like Turku Castle and the Aura River. Accessibility is enhanced by good connections to bus and train stations and ample parking, making it a practical choice for various travelers.
The breakfast experience at Hiisi Hotel Turku Seaport is largely positive with guests praising the good, varied and plentiful offerings, including options for different dietary preferences. The early 6 AM start time is ideal for early risers. While some found the breakfast basic, the general consensus is that it meets or surpasses expectations.
Dinner reviews are mixed, but the restaurant receives praise for tasty meals, particularly the steak and burgers. The cozy environment and friendly staff add to the experience. However, occasional issues like cold dishes and limited vegetarian options suggest room for improvement.
Guests find the rooms spacious and comfortable, particularly for families. Cleanliness is generally satisfactory, though some cite issues like dusty floors and musty smells. The absence of air conditioning during warmer months is a common concern. Despite outdated decor, the hotel’s tranquility and helpful staff add to the room’s appeal.
Cleanliness across the hotel is mostly commendable with well-maintained buffet areas and parking spaces. Nevertheless, some inconsistencies, such as dusty carpets and room odors, have been noted.
The staff at Hiisi Hotel Turku Seaport are consistently praised for their friendliness and helpfulness, contributing to positive experiences. Despite occasional lapses in courtesy, the overall service is attentive and pleasant.
The Wi-Fi experience is mixed with some guests enjoying excellent connectivity while others face issues with signal strength and reliability. Parking is a notable advantage with free, convenient spaces available, though capacity can be limited during busy times.
Families find Hiisi Hotel Turku Seaport appealing, thanks to its spacious rooms, play areas for children and accommodating breakfast options. The hotel’s proximity to ferry terminals makes it a popular choice for family travelers.
Guests generally favor the comfortable beds, finding them supportive and conducive to a good night's sleep, though a few found them too soft.
As a three-star hotel, Hiisi Hotel Turku Seaport delivers a reliable experience, offering clean rooms and essential amenities. Some guests feel the hotel is in need of updates, but it meets expectations for its price category.
Accessibility is mixed; staff are accommodating and parking is convenient, but the absence of an elevator and some physical barriers pose challenges for disabled guests. The hotel is also noted for being dog-friendly with ground-floor rooms available for guests with pets.
Overall, Hiisi Hotel Turku Seaport provides a practical and pleasant lodging choice with a strategic location, friendly staff and suitable amenities for various types of travelers.
Categories
The breakfast experience at Hiisi Hotel Turku Seaport is largely positive with guests praising the good, varied and plentiful offerings, including options for different dietary preferences. The early 6 AM start time is ideal for early risers. While some found the breakfast basic, the general consensus is that it meets or surpasses expectations.
Dinner reviews are mixed, but the restaurant receives praise for tasty meals, particularly the steak and burgers. The cozy environment and friendly staff add to the experience. However, occasional issues like cold dishes and limited vegetarian options suggest room for improvement.
Guests find the rooms spacious and comfortable, particularly for families. Cleanliness is generally satisfactory, though some cite issues like dusty floors and musty smells. The absence of air conditioning during warmer months is a common concern. Despite outdated decor, the hotel’s tranquility and helpful staff add to the room’s appeal.
Cleanliness across the hotel is mostly commendable with well-maintained buffet areas and parking spaces. Nevertheless, some inconsistencies, such as dusty carpets and room odors, have been noted.
The staff at Hiisi Hotel Turku Seaport are consistently praised for their friendliness and helpfulness, contributing to positive experiences. Despite occasional lapses in courtesy, the overall service is attentive and pleasant.
The Wi-Fi experience is mixed with some guests enjoying excellent connectivity while others face issues with signal strength and reliability. Parking is a notable advantage with free, convenient spaces available, though capacity can be limited during busy times.
Families find Hiisi Hotel Turku Seaport appealing, thanks to its spacious rooms, play areas for children and accommodating breakfast options. The hotel’s proximity to ferry terminals makes it a popular choice for family travelers.
Guests generally favor the comfortable beds, finding them supportive and conducive to a good night's sleep, though a few found them too soft.
As a three-star hotel, Hiisi Hotel Turku Seaport delivers a reliable experience, offering clean rooms and essential amenities. Some guests feel the hotel is in need of updates, but it meets expectations for its price category.
Accessibility is mixed; staff are accommodating and parking is convenient, but the absence of an elevator and some physical barriers pose challenges for disabled guests. The hotel is also noted for being dog-friendly with ground-floor rooms available for guests with pets.
Overall, Hiisi Hotel Turku Seaport provides a practical and pleasant lodging choice with a strategic location, friendly staff and suitable amenities for various types of travelers.
Dog Friendly Hotel
This hotel warmly welcomes dogs, with guests noting the convenience of staying on the ground floor when traveling with pets. The hotel offers pet-friendly services, including providing water for dogs at the bar. Pets are allowed throughout the hotel and dogs are nicely included in the overall experience.
Hotel with Free Wi-Fi
Free Wi-Fi is available at Hiisi Hotel Turku Seaport. The reliable internet connectivity ensures guests can remain connected.
Business Hotel
As a Hiisi Hotel, this location likely offers self-service accommodations with essential amenities such as Wi-Fi, catering to budget-conscious business travelers.
Accessible Hotel
Hiisi Hotel Turku Seaport offers a specific 'Standard Room, Accessible' type. These rooms feature handrails in the shower and by the toilet, and there are no steps on the way to the room and bathroom. The hotel is adapted to provide disabled access.
3-Star Hotel
Hiisi Hotel Turku Seaport is a great option for travelers seeking a blend of comfort and accessibility to Turku's harbor area. It provides essential amenities for a pleasant and convenient stay.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Guest Reviews
Hiisi Hotel Turku Seaport stands out for its prime location, particularly appreciated by travelers intending to use the nearby ferry terminals. The hotel sits directly across from the Viking Line terminal and close to the Silja terminal, making it exceptionally convenient for passengers either arriving from or departing on a ferry. Guests frequently highlight its proximity to the harbor, ensuring easy and swift transitions between the hotel and their maritime journeys. Additionally, the property is conveniently situated near other points of interest such as Turku Castle and the Aura River, offering a blend of historical and scenic attractions within walking distance.
Accessibility is further enhanced by good connections to the bus and train stations, facilitating easy commutes to and from the hotel. Those arriving by car will find the available parking spaces a significant advantage, particularly in the otherwise busy city center of Turku. Despite its centrality, the hotel's location remains peaceful, providing a serene environment amidst the hustle and bustle of transit travel.
Whether for a brief overnight stay or as a base for exploring Turku and its surrounding areas, the hotel's strategic placement significantly enhances the travel experience, especially for ferry passengers. The ambiance, combined with its functional location, creates a practical and pleasant lodging choice for various types of travelers.
Hiisi Hotel Turku Seaport offers a breakfast experience that is generally well-received by guests. Descriptions highlight it as good, varied and plentiful with a diverse selection that often exceeds expectations. Many guests noted that the breakfast was very good to excellent with fresh, delicious offerings and enough variety to cater to different dietary preferences, including vegan and gluten-free options. The breakfast buffet is often described as abundant, versatile and comprehensive, starting conveniently early at 6:00 AM, making it suitable for early risers or those catching a morning ferry.
While most reviews are positive, some guests found the breakfast to be basic or modest and a few mentioned it could have more variety, especially for vegetarians. However, the general consensus is that Hiisi Hotel Turku Seaport's breakfast meets or surpasses guests' needs, providing a satisfying and nutritious start to the day.
Nestled along the scenic coastline, Hiisi Hotel Turku Seaport provides a dining experience that leaves a mixed impression. On the whole, guests praise the hotel’s ability to deliver good, basic food in a cozy and charming environment. Many highlight the high quality and tastiness of the dinner options with specific commendation for the steak and one of the best burger meals ever mentioned, emphasizing the improvement in dinner quality from previous years. A cozy bar and smart, friendly staff further enhance the dining experience.
However, not all remarks are glowing. There are mentions of inconsistencies, such as cold burgers and a lack of variety in the buffet dinner. Some guests experienced issues like overcooked fish or lukewarm pizza and there were occasional mix-ups resulting in forgotten orders. The restaurant ambiance may also fall short with mentions of a cold environment and a dusty bar. Additionally, vegetarians might feel underserved with only one option available.
Despite these occasional drawbacks, many find the food delicious and appreciate the excellent breakfast offerings. While the dining experience does have room for improvement, the high points in service and certain standout dishes suggest that dinner at Hiisi Hotel Turku Seaport holds promise for an enjoyable meal.
Hiisi Hotel Turku Seaport has garnered mixed feedback regarding its rooms. A standout positive is the spaciousness of the rooms, often mentioned alongside their cleanliness. Guests appreciated the tranquility of their accommodations and found the large rooms very comfortable, especially suitable for families. The retro charm of the decor, while dated to some, contributed to a cozy ambiance for others.
However, the absence of air conditioning was a recurring issue, especially during warmer months. The hotel rooms often felt hot and stuffy with some guests noting that the inability to open windows exacerbated the discomfort. While a few rooms came with tabletop fans, these were not always sufficient to combat the heat.
The decor and furnishings are frequently described as outdated with some mentioning worn-out surfaces and furniture reminiscent of the 70s. Issues with room odor, including musty smells and unpleasant bathroom odors, were noted by several guests. Cleanliness was generally satisfactory, though some reported lapses such as dusty floors and uncleaned bathrooms.
The staff's helpfulness and the hotel's convenient location near ferry terminals were additional positives, making it a practical choice for short stays. However, some felt that the rooms needed significant updates to align with modern expectations. Overall, while Hiisi Hotel Turku Seaport offers basic and spacious accommodations, improvements in air conditioning and decor updates would greatly enhance guest experience.
Hiisi Hotel Turku Seaport boasts predominantly positive feedback regarding the comfort of its beds with numerous guests repeatedly praising their comfortable and excellent quality. Many reviews highlight that the beds provide good support, ensuring a restful night's sleep. The beds' firmness has been commended by some with pillows that are also noted to be firm and supportive. However, a few guests found the beds to be too soft with occasional mentions of the mattresses being too soft or sloping towards the edge. Despite these minor issues, the overall sentiment towards the beds at Hiisi Hotel Turku Seaport is favorable with clean sheets and nice beddings contributing to a good sleeping experience.
Hiisi Hotel Turku Seaport offers a generally clean environment with many guests noting that their rooms were clean and tidy. The hotel itself is described as clean and in good shape and the buffet areas are well-maintained with nicely filled serving dishes. Many visitors appreciated the quiet and clean atmosphere, along with the overall cleanliness of the facilities and parking spaces.
Despite these positive comments, several reviews highlighted areas needing improvement. Some rooms had cleanliness issues such as dust balls, dirty carpets and silverfish infestations. The cleanliness of the bathrooms varied with reports of poorly cleaned areas and broken amenities. Additionally, some guests encountered room odors and stale air, contributing to an inconsistent experience.
While the cleanliness of most rooms was commendable, the inconsistent maintenance of certain areas and occasional lapses in thorough cleaning were recurrent issues. Overall, Hiisi Hotel Turku Seaport provides a clean and pleasant stay for many, but attention to detail and more consistent housekeeping would enhance the experience for all guests.
The staff at Hiisi Hotel Turku Seaport generally get high marks for their friendliness and helpfulness, contributing significantly to positive guest experiences. Many reviews highlight the accommodating nature of both the reception and bar staff with a particular mention of one staff member at the reception who was considerate of the mobility needs of an older guest. The customer service received praise for being attentive and pleasant, ensuring smooth and efficient service throughout the stay. Friendly and polite interactions were frequently noted, including cheery assistance and support from the staff.
However, there were some inconsistencies in experiences reported by guests. A few mentions of rudeness and indifference at the reception contrasted with the otherwise positive feedback about the staff. Similarly, some guests observed a lack of friendliness from bar and breakfast staff on certain occasions. A noted concern was the lack of COVID-19 mask usage by the staff during breakfast service, which may be a point of consideration for health-conscious travelers.
Overall, despite occasional lapses in courtesy and protocol, the staff at Hiisi Hotel Turku Seaport are generally described as pleasant, helpful and a key factor in ensuring a comfortable stay for their guests.
Hiisi Hotel Turku Seaport offers a mixed experience when it comes to Wi-Fi performance. On the positive side, several guests have praised the Wi-Fi for being good, fast and efficient. Descriptions such as excellent, decent and surprisingly fast suggest that, when it works, the Wi-Fi can meet the needs of most users effectively.
However, some guests have encountered issues, particularly with connectivity and signal strength. Instances of the Wi-Fi being spotty, disconnecting frequently or not available at all in certain locations—especially in rooms or on the first floor—indicate room for improvement. The inconsistency in Wi-Fi performance highlights a need for more reliable internet access throughout the hotel to ensure a more uniformly positive experience for all guests.
Hiisi Hotel Turku Seaport boasts the significant advantage of free parking, frequently highlighted by guests as a valuable perk included in the hotel price. Many appreciated the convenience of ample parking space right outside the hotel, making it a hassle-free experience for those traveling by car. This free overnight parking is especially useful for guests embarking on cruises or arriving late.
However, some reviews indicated that parking capacity can be limited with spaces sometimes being tight and occasionally full. Despite this, the proximity of parking spaces to the hotel and its straightforward arrangement is often cited positively. For those needing to park nearby, there's plenty of paid parking lots around, although some guests noted the lack of charging stations for electric vehicles.
Overall, while the hotel offers good, convenient free parking, planning ahead might be advisable during busier times due to the limited number of spaces.
Hiisi Hotel Turku Seaport offers an appealing stay for families with several amenities focused on young guests. There are designated play areas and a play corner specifically for children, ensuring that kids have a fun space to enjoy. Families can enjoy a generous breakfast that also caters to toddlers, making morning meals hassle-free. Rooms are spacious, comfortably accommodating a family of four and the hotel is well-regarded for taking good care of small children, enhancing its family-friendly reputation. It's an ideal stop for ferry passengers and consistent positive experiences suggest it's a hotel families choose to revisit. While there may be mixed opinions on its family orientation, the overall consensus highlights its suitability for those traveling with children.
Hiisi Hotel Turku Seaport delivers reliable three-star quality, offering fair value for its price category. While not a luxurious experience, it meets expectations for a three-star hotel, providing the essentials needed for a comfortable stay. Guests appreciated the cleanliness of the rooms, although they noted that the actual appearance didn't quite match the online pictures. The hotel's amenities are consistent with what one would anticipate for its rating, including a good shower but no bidet.
The establishment serves well as a stopover, especially for those planning to board a ship soon after. Some visitors felt the hotel is in need of renovation, pointing out that the common areas, rooms and bathrooms appear outdated. Despite being serviceable and basic, there were remarks about the pricing, suggesting the stay didn't feel worth more than €50 per night. Overall, while there's nothing extraordinary to celebrate, Hiisi Hotel Turku Seaport offers a passable and straightforward experience in line with its three-star status.
Hotel Seaport offers varying levels of accessibility for guests with disabilities, making it a destination worth considering with some caveats. The staff demonstrates an understanding of specific needs, such as providing a calm room on the first floor for less mobile guests. Car parking near the entrance is a notable convenience, reducing the distance to the hotel for those who might find walking challenging.
However, the hotel infrastructure presents some obstacles. The absence of an elevator poses difficulties, especially for guests with heavy luggage or those who rely on wheelchairs. While the hotel is generally accessible and some rooms and bathrooms are designed for wheelchair users, the high thresholds and limited space can impede easy access and maneuverability.
Public transport users will appreciate that the hotel is easily accessible from the bus. Overall, while the Hotel Seaport does make an effort to accommodate guests with disabilities, certain physical limitations of the building could affect the convenience and comfort of their stay.
Hiisi Hotel Turku Seaport warmly welcomes dogs with guests noting the convenience of staying on the ground floor when traveling with pets. The hotel offers pet-friendly services, including providing water for dogs at the bar. Pets are allowed throughout the hotel and dogs are nicely included in the overall experience. While the large rooms are suitable for dogs, some reviews mention issues such as crumbling walls and unclean bathrooms. Additionally, pet owners should be aware that dogs are not permitted in the restaurant. Overall, the hotel has several accommodating features for dog owners, though it may benefit from some maintenance improvements.
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Location
Accessibility is further enhanced by good connections to the bus and train stations, facilitating easy commutes to and from the hotel. Those arriving by car will find the available parking spaces a significant advantage, particularly in the otherwise busy city center of Turku. Despite its centrality, the hotel's location remains peaceful, providing a serene environment amidst the hustle and bustle of transit travel.
Whether for a brief overnight stay or as a base for exploring Turku and its surrounding areas, the hotel's strategic placement significantly enhances the travel experience, especially for ferry passengers. The ambiance, combined with its functional location, creates a practical and pleasant lodging choice for various types of travelers.
Breakfast
While most reviews are positive, some guests found the breakfast to be basic or modest and a few mentioned it could have more variety, especially for vegetarians. However, the general consensus is that Hiisi Hotel Turku Seaport's breakfast meets or surpasses guests' needs, providing a satisfying and nutritious start to the day.
Dinner
However, not all remarks are glowing. There are mentions of inconsistencies, such as cold burgers and a lack of variety in the buffet dinner. Some guests experienced issues like overcooked fish or lukewarm pizza and there were occasional mix-ups resulting in forgotten orders. The restaurant ambiance may also fall short with mentions of a cold environment and a dusty bar. Additionally, vegetarians might feel underserved with only one option available.
Despite these occasional drawbacks, many find the food delicious and appreciate the excellent breakfast offerings. While the dining experience does have room for improvement, the high points in service and certain standout dishes suggest that dinner at Hiisi Hotel Turku Seaport holds promise for an enjoyable meal.
Rooms
However, the absence of air conditioning was a recurring issue, especially during warmer months. The hotel rooms often felt hot and stuffy with some guests noting that the inability to open windows exacerbated the discomfort. While a few rooms came with tabletop fans, these were not always sufficient to combat the heat.
The decor and furnishings are frequently described as outdated with some mentioning worn-out surfaces and furniture reminiscent of the 70s. Issues with room odor, including musty smells and unpleasant bathroom odors, were noted by several guests. Cleanliness was generally satisfactory, though some reported lapses such as dusty floors and uncleaned bathrooms.
The staff's helpfulness and the hotel's convenient location near ferry terminals were additional positives, making it a practical choice for short stays. However, some felt that the rooms needed significant updates to align with modern expectations. Overall, while Hiisi Hotel Turku Seaport offers basic and spacious accommodations, improvements in air conditioning and decor updates would greatly enhance guest experience.
Beds
Cleanliness
Despite these positive comments, several reviews highlighted areas needing improvement. Some rooms had cleanliness issues such as dust balls, dirty carpets and silverfish infestations. The cleanliness of the bathrooms varied with reports of poorly cleaned areas and broken amenities. Additionally, some guests encountered room odors and stale air, contributing to an inconsistent experience.
While the cleanliness of most rooms was commendable, the inconsistent maintenance of certain areas and occasional lapses in thorough cleaning were recurrent issues. Overall, Hiisi Hotel Turku Seaport provides a clean and pleasant stay for many, but attention to detail and more consistent housekeeping would enhance the experience for all guests.
Staff
However, there were some inconsistencies in experiences reported by guests. A few mentions of rudeness and indifference at the reception contrasted with the otherwise positive feedback about the staff. Similarly, some guests observed a lack of friendliness from bar and breakfast staff on certain occasions. A noted concern was the lack of COVID-19 mask usage by the staff during breakfast service, which may be a point of consideration for health-conscious travelers.
Overall, despite occasional lapses in courtesy and protocol, the staff at Hiisi Hotel Turku Seaport are generally described as pleasant, helpful and a key factor in ensuring a comfortable stay for their guests.
Wi-Fi
However, some guests have encountered issues, particularly with connectivity and signal strength. Instances of the Wi-Fi being spotty, disconnecting frequently or not available at all in certain locations—especially in rooms or on the first floor—indicate room for improvement. The inconsistency in Wi-Fi performance highlights a need for more reliable internet access throughout the hotel to ensure a more uniformly positive experience for all guests.
Parking
However, some reviews indicated that parking capacity can be limited with spaces sometimes being tight and occasionally full. Despite this, the proximity of parking spaces to the hotel and its straightforward arrangement is often cited positively. For those needing to park nearby, there's plenty of paid parking lots around, although some guests noted the lack of charging stations for electric vehicles.
Overall, while the hotel offers good, convenient free parking, planning ahead might be advisable during busier times due to the limited number of spaces.
Family
3 Star
The establishment serves well as a stopover, especially for those planning to board a ship soon after. Some visitors felt the hotel is in need of renovation, pointing out that the common areas, rooms and bathrooms appear outdated. Despite being serviceable and basic, there were remarks about the pricing, suggesting the stay didn't feel worth more than €50 per night. Overall, while there's nothing extraordinary to celebrate, Hiisi Hotel Turku Seaport offers a passable and straightforward experience in line with its three-star status.
Accessible
However, the hotel infrastructure presents some obstacles. The absence of an elevator poses difficulties, especially for guests with heavy luggage or those who rely on wheelchairs. While the hotel is generally accessible and some rooms and bathrooms are designed for wheelchair users, the high thresholds and limited space can impede easy access and maneuverability.
Public transport users will appreciate that the hotel is easily accessible from the bus. Overall, while the Hotel Seaport does make an effort to accommodate guests with disabilities, certain physical limitations of the building could affect the convenience and comfort of their stay.
Dog Friendly
No, Hiisi Hotel Turku Seaport doesn't have any pool.
No, a spa isn't available at Hiisi Hotel Turku Seaport.
Yes, Hiisi Hotel Turku Seaport welcomes dogs.
Yes, parking facilities are available at Hiisi Hotel Turku Seaport.
No, Hiisi Hotel Turku Seaport doesn't have a gym.
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