Original Sokos Hotel Kupittaa
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Summary of reviewsOriginal Sokos Hotel Kupittaa enjoys a prime location in the modern district near Kupittaa train station, offering effortless access to public transportation. Its proximity to the University of Turku and TYKS hospital appeals to academic and business travelers with frequent bus services and a taxi stand facilitating connections to the city center. Despite being slightly outside the central hub, the quiet environment above the train platform ensures a peaceful stay.
The breakfast experience at the hotel is well-regarded with a diverse, plentiful spread catering to various dietary preferences, including gluten-free and vegetarian options. The breakfast staff are noted for their friendliness, although peak times can result in crowding and inadequate seating. The dinner offerings, particularly at Bistro Elli, are praised for their tasteful and sometimes surprisingly delightful food, contributing to the overall positive dining experience, despite occasional complaints about portion sizes and early closing times.
Rooms at the hotel are commended for their spaciousness, cleanliness and modern designs. Guests appreciate the comfortable beds and practical amenities such as large TVs and tea-making facilities. While some minor cleanliness issues and occasional noise were noted, the majority of feedback underscores the stylish and well-equipped nature of the accommodations.
The hotel's commitment to cleanliness generally receives positive reviews with clean and well-maintained public spaces and rooms. Some inconsistencies in cleaning standards are noted but do not significantly detract from the overall positive impression. The staff are frequently highlighted as a standout feature with their kind, friendly and knowledgeable service enhancing the guest experience.
While the free WiFi service generally meets guests' needs, some inconsistencies in performance were reported. The gym, though small and sometimes missing certain equipment, provides a useful space for exercise, complemented by an appreciated sauna. Parking is convenient but costly with a secure underground garage and free street parking nearby.
Families find the hotel suitable for their needs with clean, spacious rooms and child-friendly amenities, although improvements in seating arrangements and highchair availability could be made. The beds are notably praised for their comfort, contributing to a restful stay despite a few minor critiques regarding softness.
Overall, Original Sokos Hotel Kupittaa delivers a generally pleasing four-star experience, offering cleanliness, comfort and good service, although some aspects like toiletries and certain facilities may not fully align with four-star expectations. The hotel’s accessibility features are noted positively, ensuring a comfortable stay for all guests.
Categories
The breakfast experience at the hotel is well-regarded with a diverse, plentiful spread catering to various dietary preferences, including gluten-free and vegetarian options. The breakfast staff are noted for their friendliness, although peak times can result in crowding and inadequate seating. The dinner offerings, particularly at Bistro Elli, are praised for their tasteful and sometimes surprisingly delightful food, contributing to the overall positive dining experience, despite occasional complaints about portion sizes and early closing times.
Rooms at the hotel are commended for their spaciousness, cleanliness and modern designs. Guests appreciate the comfortable beds and practical amenities such as large TVs and tea-making facilities. While some minor cleanliness issues and occasional noise were noted, the majority of feedback underscores the stylish and well-equipped nature of the accommodations.
The hotel's commitment to cleanliness generally receives positive reviews with clean and well-maintained public spaces and rooms. Some inconsistencies in cleaning standards are noted but do not significantly detract from the overall positive impression. The staff are frequently highlighted as a standout feature with their kind, friendly and knowledgeable service enhancing the guest experience.
While the free WiFi service generally meets guests' needs, some inconsistencies in performance were reported. The gym, though small and sometimes missing certain equipment, provides a useful space for exercise, complemented by an appreciated sauna. Parking is convenient but costly with a secure underground garage and free street parking nearby.
Families find the hotel suitable for their needs with clean, spacious rooms and child-friendly amenities, although improvements in seating arrangements and highchair availability could be made. The beds are notably praised for their comfort, contributing to a restful stay despite a few minor critiques regarding softness.
Overall, Original Sokos Hotel Kupittaa delivers a generally pleasing four-star experience, offering cleanliness, comfort and good service, although some aspects like toiletries and certain facilities may not fully align with four-star expectations. The hotel’s accessibility features are noted positively, ensuring a comfortable stay for all guests.
Hotel Taking Steps Towards Sustainability
As a Sokos Hotel, it holds the Green Key certificate and the Sustainable Travel Finland label. The hotel chain actively works towards carbon negativity by the end of 2025, emphasizing renewable energy sources and sustainable procurement practices.
Family Friendly Hotel
This hotel is known for being very family-friendly. It provides comfortable accommodations and is conveniently located.
Dog Friendly Hotel
This hotel stands out for its exceptional dog-friendly amenities, including welcome packages with dog beds, water bowls, poop bags, and treats. Dogs stay for free, and extra blankets and treats are available. Guests consistently praise the hotel's attention to pets, making it an outstanding choice for dog owners.
Hotel with Parking
This hotel offers a heated P-Intelligate parking garage on its ground floor, with direct internal elevator access to the hotel. It also provides accessible parking spaces and electric vehicle charging points.
EV charging stations
Accessible Hotel
This hotel provides ten accessible rooms in both Standard Twin and Standard King categories. These rooms have wider shower areas, movable lower shelves in the toilet, necessary supports in the bathroom, and more space. A shower chair is available upon request. Accessible parking is available in the parking garage and in front of the hotel.
Hotel with Gym
Provides access to both an in-house fitness room on the 9th floor with city views and the nearby M&M Kuntotalo Kupittaa, a full-service fitness center with a spacious gym, group exercise classes, and high-quality sauna sections. M&M Kuntotalo Kupittaa also includes an indoor cycling hall and a focus on free weights and sports-specific training.
Hotel with EV Charging Stations
The hotel has 4 basic charging points (Type 2 max 22 kW) for electric vehicles in its heated parking garage. Spaces are allocated on a first-come, first-served basis, and a parking fee applies in addition to the charging fee.
4-Star Hotel
Rated excellent (8.8), this modern 4-star hotel is noted for its new facilities, comfortable and spacious rooms, and high standards of cleanliness (9.0). Amenities include a fitness center, sauna, rooftop bar, and an excellent breakfast.
Guest Reviews
The Original Sokos Hotel Kupittaa boasts a prime location in a modern district right next to the Kupittaa train station. This advantageous position makes it incredibly convenient for guests needing quick access to public transportation, whether it's buses or trains. The proximity to the University of Turku and TYKS hospital makes it particularly favorable for academic and business travelers.
Though it's not centrally located in Turku, the hotel offers excellent connections to the city center with frequent bus services and a taxi stand at the door. The train station being just steps away ensures easy and direct travel to and from the hotel, which many guests found ideal, especially in poor weather conditions. There's also the added benefit of being within a walkable distance—roughly 20 minutes—to the city center for those who enjoy a stroll.
The hotel's peaceful location above the train arrival platform provides convenience without compromising on tranquility, as it remains relatively quiet. Additionally, despite being slightly outside the city hub, ample amenities and easy transportation options make this new, modern hotel a great choice for both short and long-term stays.
The breakfast at Original Sokos Hotel Kupittaa has garnered overall positive feedback from guests. Many have praised it as excellent with a varied and plentiful spread. Guests appreciate the good range and diversity of the options available, noting it includes delicious treats and crispy bacon. Several reviews highlight the breakfast buffet as generous, filling and offering many good quality choices, including 10+ gluten-free options and a good selection for vegetarians.
However, some guests felt the breakfast was quite basic, similar to other Finnish hotels and occasionally noted the presentation as messy. During peak times, the breakfast area can become crowded and uncomfortable with complaints about insufficient seating. Despite these occasional drawbacks, the friendly and helpful staff have received special mentions for enhancing the breakfast experience.
Overall, the breakfast experience at Original Sokos Hotel Kupittaa is generally favorable with a diverse and comprehensive selection that caters to a wide range of dietary preferences and needs. The well-organized, plentiful options make it a strong point of the hotel, although there are suggestions for improvement in managing crowding during busier times.
The Original Sokos Hotel Kupittaa has received mixed reviews regarding its dining options, but overall the feedback leans positively towards their food offerings. Guests frequently praise the tasteful and delicious food served both at breakfast and in the on-site restaurant. Bistro Elli, in particular, stands out with numerous mentions of its fantastic and heavenly food with some guests pleasantly surprised by the dining experience.
The hotel’s on-site dining options have been described as affordable and convenient, eliminating the need to venture out for a meal. Vegan and gluten-free options are also available, catering to a wider range of dietary needs. Reviewers appreciated the cozy and atmospheric setting of the restaurant, making it a pleasant environment to enjoy a meal.
However, there are some negative points to consider. The à la carte dishes have not impressed all guests with some finding the selection lacking. There have been comments about the restaurant closing early, especially on Sundays and mentions of the meal portions being relatively small. Additionally, a few guests experienced long wait times for their food and, in one instance, a dinner menu from room service allegedly caused food poisoning.
Despite these drawbacks, the overall sentiment suggests that the dining experiences, particularly at Bistro Elli, are a highlight for many visitors, offering quality meals that add to the comfort of staying at the hotel.
The rooms at Original Sokos Hotel Kupittaa are frequently praised for their spaciousness and cleanliness. Guests often highlight the large, comfortable beds and modern, practical designs. Many rooms are described as stylish and well-equipped, offering amenities such as large televisions, tea-making facilities and even original industrial decor with unique touches like wall-sized maps of Turku.
The sound insulation and quiet environment of the rooms contribute to a peaceful stay, despite occasional mentions of traffic noise and road sounds. Reviews also note the coziness of the rooms with some appreciating the soft beds and good views. Although some visitors found the rooms small, the majority were satisfied with the size and functionality.
Cleanliness is generally noted positively, though a few reviews mentioned issues like dust, stains and occasional lapses in room upkeep. The bathrooms are well-regarded for their cleanliness and good design, although a couple of guests found them dark or in need of better maintenance.
Overall, the rooms provide a modern, comfortable and stylish environment, suitable for both business and leisure travelers. The combination of practical amenities and thoughtful design makes for a pleasant stay, complemented by the hotel's general cleanliness and good location.
The beds at Original Sokos Hotel Kupittaa received high praise for their comfort with many guests highlighting the very comfortable and nice soft beds. The beds were described as super comfortable with allergy-friendly materials, contributing to a restful night's sleep. Spacious, clean bedrooms complemented the good, comfortable beds and bed linen. Despite the overwhelmingly positive feedback, a few guests found the beds too soft and some mentioned discomfort with the firmness of the sofa bed and extra bedding arrangements. However, many appreciated the overall comfort and size, remarking on the large double beds and the general coziness of the materials used. Although there were some minor critiques, the consensus indicates that guests can expect a comfortable stay at this hotel.
Original Sokos Hotel Kupittaa generally receives positive comments about its cleanliness. Guests frequently describe the hotel and its rooms as clean, neat and tidy with several noting a modern and fresh appearance. Both bedrooms and bathrooms are often marked as very clean. Public spaces within the hotel are also noted for their cleanliness, contributing to an overall neat impression.
However, there are intermittent issues reported by guests that point to inconsistencies in cleaning standards. Some mention finding dust on surfaces like shelves, tables and windowsills. Specific complaints include food crumbs on the floor, dust bunnies, clogged sinks and dirty mirrors. Occasionally, bathrooms and bedroom floors have been reported as untidy with instances of dirty napkins, used coffee cups and hairs found in rooms.
Despite these occasional slip-ups, many guests still commend the hotel's overall cleanliness and neat appearance, suggesting that experiences may vary. The hotel’s environment is often highlighted as peaceful and well-kept, providing a mostly positive impression of cleanliness for its visitors.
The guest reviews of 'Original Sokos Hotel Kupittaa' frequently highlight the exemplary nature of its staff. Many visitors have noted the very kind, friendly and service-oriented demeanor of employees. The staff consistently received praise for being attentive, professional and knowledgeable with several guests rating their experience with the staff as exceptional, even going as far as to call the service 11/10.
Both the reception and restaurant staff were commended for their friendliness and competence, making guests feel welcome and well-cared-for during their stay. The atmosphere at the hotel appears to be warm and personable with staff frequently described as cheerful, helpful and efficient. Specific mention was made of the courteous service at the breakfast restaurant and guests appreciated the ability of the reception staff to communicate effectively in Swedish.
While the majority of feedback was overwhelmingly positive, a few guests did mention instances where the service fell short. There were isolated comments about the reception staff appearing tired or rushed and occasional lapses in customer service. Certain reviewers noted that some summer and cafeteria staff seemed less trained or overwhelmed during peak times.
Overall, the guest feedback underscores the hotel's strong commitment to friendly and proficient service, ensuring a generally pleasant and welcoming experience for visitors.
Guests at Original Sokos Hotel Kupittaa generally experience satisfactory WiFi service. The internet connection has been frequently described as good with many guests noting the WiFi performance positively. However, some inconsistencies have been reported, such as instances where the WiFi was not working or where specific issues like slow performance on a provided tablet and trouble with casting to the TV were noted. Despite these occasional disruptions, the overall feedback suggests that the WiFi meets the basic needs of most travelers.
The gym at Original Sokos Hotel Kupittaa offers a convenient space for guests to work out, despite its compact size. While it includes the basic amenities needed for a workout, some visitors noted that specific equipment like resistance bands and barbells were missing. Additionally, there were reports of some gym equipment not functioning properly. However, the presence of the gym along with a sauna is appreciated as added amenities for guests seeking to maintain their fitness routines during their stay. The gym, although described as small, provides a functional space for exercise. Overall, it serves as a useful facility for guests looking for a quick workout session.
Parking at Original Sokos Hotel Kupittaa is a mixed bag of convenience and expense. The hotel's parking garage is easy to drive to and is large in size, boasting good parking options, including charging stations for electric cars. However, guests often find the parking spaces limited and sometimes too small with no guarantee of finding a spot upon returning.
There's a secure underground parking garage accessible within the complex, adding a layer of safety especially during winter. Nearby street parking is free, providing an alternative for those unwilling to pay the 15 euros per day fee. The signage to find the parking lot could be clearer for first-time visitors and the process of reserving a parking space in advance appears unreliable. The cost of parking is frequently mentioned as a downside, criticized as being too high and not always justified.
Overall, while there are ample parking facilities, the added fee and limited availability may pose challenges, making the experience somewhat inconsistent but generally satisfactory for those needing a secure parking option.
Original Sokos Hotel Kupittaa appears to be an overall suitable destination for families, providing a variety of family-friendly activities and taking kids into consideration by offering activity packages. The rooms are mostly clean and spacious, though some reviews mention that rooms for three people with a small child can feel too small. There are instances of missing bedding and towels for children, but these issues were rectified quickly when reported. Highchairs in the restaurant seem to be in short supply occasionally and additional seating in rooms for families could be improved.
Despite these minor drawbacks, the hotel is generally described as comfortable for family stays with child-friendly food and dishes available. The large bathrooms and ideal location further enhance its appeal for families. The hotel's policy of no smoking and its dog-friendly nature are also appreciated by guests. While there are no specific comments about family amenities, families looking for a place with suitable activities for children will likely find Original Sokos Hotel Kupittaa meets their expectations.
The Original Sokos Hotel Kupittaa offers a generally pleasing four-star environment, praised for its cleanliness and overall pleasant atmosphere. Guests have appreciated its value for a four-star establishment, highlighting its satisfactory facilities. However, there have been comments suggesting that the hotel does not consistently meet the expectations typically associated with a four-star rating. Specific criticisms include subpar bathroom cleanliness and the quality of toiletries not living up to the four-star standard. Additionally, some guests felt that the attached restaurant did not meet the luxury implied by the hotel's rating, seeming more budget-oriented. When comparing prices, some guests noted that the cost may lead to higher expectations, hinting that for top hotel prices, certain aspects could be more polished.
The Original Sokos Hotel Kupittaa receives positive feedback on its accessibility features, particularly for guests with disabilities. The hotel is noted for having well-equipped rooms catering to special needs, ensuring a comfortable stay. It's easily accessible by public transportation with a bus stop conveniently located in front of the hotel and a direct train connection. Guests appreciate the good transportation links and the fact that it's within walking distance to Turku city center. Additionally, parking is straightforward, which is an added convenience. The staff also garners praise for their friendliness and competence. However, improvements are needed with breakfast quality and elevator efficiency, particularly during busy times. Electric car charging stations would also be a beneficial addition. Overall, the hotel ensures a largely accessible and pleasant stay for its guests.
The Original Sokos Hotel Kupittaa, located just outside Turku, offers a modern and slightly luxurious experience that impresses guests with its stylish and beautiful interior. The accommodations are notably comfortable with a free mini bar adding to the sense of luxury. Guests commend the hotel's breakfast as luxuriously abundant, enhancing the overall experience. The sauna department, which includes a cooling balcony, is particularly appreciated. The hotel also stands out for its thoughtful touches, such as commemorating special occasions with sparkling wine, snacks and a lovely card. Additionally, the presence of the hotel's own garage adds to the convenience and appeal.
Original Sokos Hotel Kupittaa emerges as a standout choice for pet owners looking to travel with their dogs. Guest feedback highlights the hotel's excellent provisions and attention to pets, making it an exceptionally dog-friendly destination. Visitors consistently mention that their dogs were well taken care of with particular praise for the welcome packages, including dog beds, water bowls, poop bags and treat packages. The hotel's commitment extends further with complimentary dog stays and additional amenities such as extra blankets and treats. The environment is noted to be dog-safe, ensuring peace of mind for pet owners. Overall, Original Sokos Hotel Kupittaa is highly recommended for anyone traveling with their furry friends.
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Location
Though it's not centrally located in Turku, the hotel offers excellent connections to the city center with frequent bus services and a taxi stand at the door. The train station being just steps away ensures easy and direct travel to and from the hotel, which many guests found ideal, especially in poor weather conditions. There's also the added benefit of being within a walkable distance—roughly 20 minutes—to the city center for those who enjoy a stroll.
The hotel's peaceful location above the train arrival platform provides convenience without compromising on tranquility, as it remains relatively quiet. Additionally, despite being slightly outside the city hub, ample amenities and easy transportation options make this new, modern hotel a great choice for both short and long-term stays.
Breakfast
However, some guests felt the breakfast was quite basic, similar to other Finnish hotels and occasionally noted the presentation as messy. During peak times, the breakfast area can become crowded and uncomfortable with complaints about insufficient seating. Despite these occasional drawbacks, the friendly and helpful staff have received special mentions for enhancing the breakfast experience.
Overall, the breakfast experience at Original Sokos Hotel Kupittaa is generally favorable with a diverse and comprehensive selection that caters to a wide range of dietary preferences and needs. The well-organized, plentiful options make it a strong point of the hotel, although there are suggestions for improvement in managing crowding during busier times.
Dinner
The hotel’s on-site dining options have been described as affordable and convenient, eliminating the need to venture out for a meal. Vegan and gluten-free options are also available, catering to a wider range of dietary needs. Reviewers appreciated the cozy and atmospheric setting of the restaurant, making it a pleasant environment to enjoy a meal.
However, there are some negative points to consider. The à la carte dishes have not impressed all guests with some finding the selection lacking. There have been comments about the restaurant closing early, especially on Sundays and mentions of the meal portions being relatively small. Additionally, a few guests experienced long wait times for their food and, in one instance, a dinner menu from room service allegedly caused food poisoning.
Despite these drawbacks, the overall sentiment suggests that the dining experiences, particularly at Bistro Elli, are a highlight for many visitors, offering quality meals that add to the comfort of staying at the hotel.
Rooms
The sound insulation and quiet environment of the rooms contribute to a peaceful stay, despite occasional mentions of traffic noise and road sounds. Reviews also note the coziness of the rooms with some appreciating the soft beds and good views. Although some visitors found the rooms small, the majority were satisfied with the size and functionality.
Cleanliness is generally noted positively, though a few reviews mentioned issues like dust, stains and occasional lapses in room upkeep. The bathrooms are well-regarded for their cleanliness and good design, although a couple of guests found them dark or in need of better maintenance.
Overall, the rooms provide a modern, comfortable and stylish environment, suitable for both business and leisure travelers. The combination of practical amenities and thoughtful design makes for a pleasant stay, complemented by the hotel's general cleanliness and good location.
Beds
Cleanliness
However, there are intermittent issues reported by guests that point to inconsistencies in cleaning standards. Some mention finding dust on surfaces like shelves, tables and windowsills. Specific complaints include food crumbs on the floor, dust bunnies, clogged sinks and dirty mirrors. Occasionally, bathrooms and bedroom floors have been reported as untidy with instances of dirty napkins, used coffee cups and hairs found in rooms.
Despite these occasional slip-ups, many guests still commend the hotel's overall cleanliness and neat appearance, suggesting that experiences may vary. The hotel’s environment is often highlighted as peaceful and well-kept, providing a mostly positive impression of cleanliness for its visitors.
Staff
Both the reception and restaurant staff were commended for their friendliness and competence, making guests feel welcome and well-cared-for during their stay. The atmosphere at the hotel appears to be warm and personable with staff frequently described as cheerful, helpful and efficient. Specific mention was made of the courteous service at the breakfast restaurant and guests appreciated the ability of the reception staff to communicate effectively in Swedish.
While the majority of feedback was overwhelmingly positive, a few guests did mention instances where the service fell short. There were isolated comments about the reception staff appearing tired or rushed and occasional lapses in customer service. Certain reviewers noted that some summer and cafeteria staff seemed less trained or overwhelmed during peak times.
Overall, the guest feedback underscores the hotel's strong commitment to friendly and proficient service, ensuring a generally pleasant and welcoming experience for visitors.
Wi-Fi
Gym
Parking
There's a secure underground parking garage accessible within the complex, adding a layer of safety especially during winter. Nearby street parking is free, providing an alternative for those unwilling to pay the 15 euros per day fee. The signage to find the parking lot could be clearer for first-time visitors and the process of reserving a parking space in advance appears unreliable. The cost of parking is frequently mentioned as a downside, criticized as being too high and not always justified.
Overall, while there are ample parking facilities, the added fee and limited availability may pose challenges, making the experience somewhat inconsistent but generally satisfactory for those needing a secure parking option.
Family
Despite these minor drawbacks, the hotel is generally described as comfortable for family stays with child-friendly food and dishes available. The large bathrooms and ideal location further enhance its appeal for families. The hotel's policy of no smoking and its dog-friendly nature are also appreciated by guests. While there are no specific comments about family amenities, families looking for a place with suitable activities for children will likely find Original Sokos Hotel Kupittaa meets their expectations.
4 Star
Accessible
Luxury
Dog Friendly
No, Original Sokos Hotel Kupittaa doesn't have any pool.
No, a spa isn't available at Original Sokos Hotel Kupittaa.
Yes, Original Sokos Hotel Kupittaa welcomes dogs.
Yes, parking facilities are available at Original Sokos Hotel Kupittaa.
Yes, Original Sokos Hotel Kupittaa has a gym.
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