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Summary of reviewsHotel Gell, situated in the picturesque village of Tweng, stands out for its serene and beautiful location, offering breathtaking mountain views and convenient proximity to the Obertauern ski resort. The hotel's setting, directly on Tauernstraße, is appreciated for its accessibility and opportunities for outdoor activities such as hiking and alpine excursions.
The breakfast experience is particularly noteworthy with many guests praising its value, variety and quality. The early mountaineer's breakfast from 5.00 a.m. is highlighted as an added bonus. The breakfast buffet is described as abundant, diverse and delicious, providing a delightful start to the day.
Dinner at Hotel Gell also receives high marks with guests complimenting the excellent, varied and flavorful meals. The convenience of late dining options and the quality of the food make the half-board option appealing, adding to the overall dining satisfaction.
Rooms are generally perceived positively, noted for their cleanliness, modernity and comfort. Guests appreciate the spaciousness and tasteful furnishings with some rooms featuring balconies. Although there are mentions of dated decor and smaller-than-expected rooms, the overall feedback is that the accommodations meet travelers' needs.
Cleanliness at Hotel Gell is consistently praised with guests emphasizing the hygienic and tidy environment throughout the hotel. Occasional minor issues are noted, but they do not detract from the overall positive impression.
The staff is described as friendly, helpful and accommodating, contributing to a welcoming atmosphere. Despite some negative feedback regarding management and occasional disorganization at reception, the general sentiment about the staff remains positive.
The wellness and spa areas are highly appreciated for their pleasant and cozy ambiance. The sauna world and outdoor whirlpool receive particular praise, adding a relaxing element to guests' stays. Although small and sometimes busy, the wellness facilities are considered a valuable aspect of the hotel's offerings.
Bed comfort at Hotel Gell is predominantly viewed favorably with many guests describing the beds as comfortable and conducive to a good night's rest. While there are a few less favorable opinions, the majority of reviews reflect satisfaction with the bedding.
Overall, Hotel Gell provides a serene retreat with excellent dining, clean and comfortable accommodations and friendly service, making it a favored choice for travelers seeking relaxation and outdoor adventure. Show more
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Categories
Hotel near Ski Resorts
Located in Tweng, this hotel is near Obertauern ski area. It provides a comfortable base for skiing and winter activities.
Hotel with Parking
Parking facilities are available for guests staying at the hotel.
Accessible Hotel
This hotel offers wheelchair access and has wheelchair accessible rooms.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
3-Star Hotel
Room Types
Single RoomEn-suite room in rustic Austrian style.
Standard Double RoomEn-suite room in rustic Austrian style. It features a table for 4 people.
SuiteWith a mountain view, this suite offers a seating area and free Wi-Fi.
Some suites feature a balcony.
Comfort Double RoomThis room has a traditional Alpine decor and features a flat-screen TV with cable channels.
Family Room (2 Adults + 1 Child)The family room offers soundproof walls, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Family Room (2 Adults + 2 Children)The family room provides soundproof walls, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The family room offers a safe deposit box, parquet floors, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.
Family Room (2 Adults + 3 Children)This family room provides a flat-screen TV. The unit offers 4 beds.
Guest Reviews
7.3
Good
Location
Hotel Gell is praised for its prime location, nestled in a picturesque environment surrounded by breathtaking mountain views. Guests consistently highlight the tranquil and beautiful setting of the hotel, making it a serene retreat for travelers. Conveniently positioned just 6 kilometers from the Obertauern ski resort, the hotel serves as an ideal starting point for skiing enthusiasts and those eager to explore neighboring towns. The proximity to a gas station and a large playground adds to its convenience, particularly for families. Situated directly on the Tauernstraße, visitors appreciate the hotel's accessibility and stunning views. Its position in the charming village of Tweng makes it an excellent base for various outdoor activities, including hiking and excursions to alpine pastures. Overall, Hotel Gell's beautiful and serene location stands out as a significant highlight for guests.
Breakfast
Hotel Gell's breakfast experience stands out as a noteworthy aspect of the guests' stay. Many reviews emphasize that the breakfast provided great value for money, especially when combined with dinner. Guests frequently highlight the breakfast as very good, generous and delicious. Several commend the breakfast buffet for being abundant, diverse and well-taken care of, offering everything one needs to start the day.
The early mountaineer's breakfast from 5.00 a.m. is mentioned as a notable extra bonus for early risers. The quality and variety of the breakfast are consistently praised with terms like surprisingly delicious, rich and plentiful often recurring. The buffet style is a common theme with many guests finding it enjoyable and sufficiently rich.
There are mentions of simpler breakfasts in a typical continental style, which some guests found small but adequate, clean and neat. However, the overall sentiment points towards a satisfying and pleasant breakfast experience with the staff making an evident effort to provide a delightful start to the day.
Dinner
The dinner experience at Hotel Gell consistently receives positive feedback from guests. Many have highlighted the great value for money, especially with the inclusion of both breakfast and dinner. Guests frequently emphasize the high quality and delicious nature of the food with phrases like "excellent," "very good," and "delicious" commonly used to describe their meals. The hotel's dinner offerings are considered plentiful and varied with a rich buffet that caters to diverse tastes. Traditional cuisine is praised and many appreciate the option of a set menu complemented by additional choices such as salads and desserts.
Although a few guests mentioned longer wait times or found the dinner slightly overpriced, the overall sentiment is overwhelmingly positive. The convenience of dinner being available until late in the evening is another appreciated feature. The food at the restaurant has been described as filling, well-prepared and of excellent quality, making the half-board option particularly appealing to those who enjoy a good meal after a day of activities. On the whole, dining at Hotel Gell appears to be a rewarding and satisfying experience for most guests.
Rooms
Hotel Gell receives generally positive feedback regarding their rooms. Guests appreciate the cleanliness and modern presentation, often describing the rooms as nice, clean and new. Many highlight the spaciousness of their accommodations and note that the rooms are tastefully and comfortably furnished.
For those seeking extra space, several reviews mention upgraded rooms that are notably large and well-equipped. Some rooms even feature balconies, adding an extra touch of enjoyment to the stay. The hotel's facilities, including good ski storage, contribute positively to the overall experience.
However, there are some mixed opinions. A few guests find the decor somewhat dated, particularly noting a retro 80s style in some areas. There are occasional mentions of rooms being smaller than expected or lacking in comfort. Despite this, the general consensus holds that Hotel Gell offers clean, adequately comfortable accommodations with attentive service, meeting the basic needs of travelers.
Beds
The guest reviews for Hotel Gell's beds predominantly highlight comfort and satisfaction. Many guests found the beds to be comfortable with phrases like comfortable beds, beds comfortable and bed was very good being frequently mentioned. There were also recurrent mentions of great beds and very comfortable bed, implying a generally positive consensus. However, a few reviews noted less favorable experiences, describing the beds as poor-quality, uncomfortable or simply okay. Despite these mixed observations, the majority opinion leans towards a positive overall impression of the bed comfort at Hotel Gell.
Cleanliness
Hotel Gell consistently receives positive feedback for its cleanliness. Guest reviews frequently highlight the hotel's clean and quiet environment. The rooms are often described as very clean and hygienic with many reviewers noting specific instances of cleanliness in both the rooms and bathrooms. Guests repeatedly mention that everything, including the overall hotel premises, is super clean.
While a few reviews mention minor issues, such as cleaners occasionally missing vacuuming or dishwashing not being up to standard, the general consensus remains that the hotel maintains a high standard of cleanliness. Overall, Hotel Gell's commitment to cleanliness is evident and appreciated by its guests.
Staff
Hotel Gell's staff mostly received positive feedback from guests, who commonly described the team as friendly, helpful and nice. Guests praised the very friendly service as well as the fast, helpful performance of the restaurant staff. Many reviews highlighted the kind and accommodating nature of the hotel's personnel, indicating a generally good service atmosphere.
However, there were consistent criticisms regarding the management. Several guests mentioned that the manager and owner were pushy, rude and impolite. Additionally, the reception area received mixed reviews with issues pointed out such as chaos and unfriendliness countered by other reviews that noted the welcoming nature of certain receptionists. Despite these negative remarks about specific individuals and reception disorganization, the overall sentiment about the hotel staff leaned positively, especially on personal interactions with most of the staff.
Spa
The wellness area at Hotel Gell receives high praise for its pleasant and cozy atmosphere with many guests highlighting its nicely designed layout. The sauna world, complete with an outdoor whirlpool, is particularly noted for being perfect, often outshining many other wellness facilities. Despite its smaller size and occasional issues with not all saunas being operational, the wellness and spa areas are clean and readily available, providing a great retreat for relaxation. Some visitors mentioned that the sauna complex can become quite busy, but overall, the spa offerings contribute positively to the guest experience at the hotel.
No, Hotel Gell doesn't have any pool.
Yes, a spa is available at Hotel Gell.
Yes, Hotel Gell welcomes dogs.
Yes, parking facilities are available at Hotel Gell.