Holiday Inn Express Hotel Twin Falls by IHG, boasts an excellent location praised for its convenience and accessibility. Situated in a charming town near the freeway and within walking distance to the popular Blue Lakes Blvd, the hotel provides easy access to eateries, shops and healthy restaurants. It serves as a great base for sightseeing local attractions such as Shoshone Falls, making it a favorite for travelers.
Breakfast at the hotel earns generally positive reviews. Guests appreciate the variety of hot and cold options available in a spacious, clean and well-decorated dining area. Many have described it as the best hotel breakfast, although occasional complaints about cold eggs were noted. Overall, the experience is enhanced by attentive and friendly staff, making breakfast a highlight of the stay.
The rooms are frequently noted for their comfort and cleanliness. Spacious and tastefully decorated, they offer a restful, quiet environment with comfortable beds and ample amenities. Daily cleaning services and secure features like reliable locks contribute to the positive experience, although minor issues such as problematic bathroom fixtures and occasional room type mix-ups were reported.
Cleanliness is a strong point with the hotel and rooms being well-maintained and common areas like the pool receiving favorable mentions. The environment is described as quiet and comfortable, supported by an organized and friendly staff. While some guests encountered isolated issues such as stained linens and hallway odors, the overall upkeep of the hotel is deemed satisfactory.
The hotel staff receives high praise for their friendliness, helpfulness and professionalism. Guests frequently commend the knowledgeable and accommodating team with specific mentions of the polite and proactive front desk personnel. While there were a few mentions of less enthusiastic service, the overall impression is one of a welcoming and supportive staff.
The pool and hot tub facilities garner mixed but generally positive feedback. Families particularly appreciate the kid-friendly pool, though some guests found the pool temperature occasionally too cold. Cleanliness of the pool area received varied comments, yet the facilities overall contribute positively to guests’ stay.
Lastly, the beds provide a mixed experience. Many guests found them extraordinarily comfortable, enhancing their sleep quality along with the supportive pillows. However, some guests reported the beds being too firm and occasional discrepancies in bed size and cleanliness. Despite these critiques, the overall feedback about the bedding leans towards a positive sleep experience.
In summary, Holiday Inn Express Hotel Twin Falls by IHG, offers a well-located, comfortable and clean stay with an excellent breakfast and a friendly, helpful staff, making it a suitable choice for a variety of travelers.