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Summary of reviewsHotel Stara Poczta in Tychy stands out for its exceptional location, strategically placed in the old town near key attractions like the Tyskie Brewery and the Tyskie Browary Książęce Museum. This central position combines convenience with a tranquil ambiance, making it an ideal base for exploring the city while also offering a peaceful retreat. The hotel benefits from good transportation connections, providing easy access to highways and local bus stops.
Guests frequently commend the breakfast for its diversity and deliciousness with a rich array of both hot and cold items available at the buffet. The breakfast room is often described as nicely renovated with ample and tasty choices. However, there are occasional reports of stale bread and undersupplied items late in the morning, suggesting room for improvement in consistency and freshness.
The on-site restaurant features appealing Silesian dishes and a cozy, classic bar setting. While the food quality is generally praised, significant wait times and a limited menu have been noted as areas needing attention. Some guests also found the restaurant to be more expensive than anticipated with a few meals falling short of expectations.
Rooms at Hotel Stara Poczta are recognized for their spaciousness and cleanliness. Many guests highlight the large, well-equipped rooms and luxurious amenities like whirlpool baths and jacuzzis. Despite the overall positive reviews, there are mentions of outdated decor and maintenance issues that could be improved to enhance the stay further.
Cleanliness receives mixed feedback with numerous guests praising the clean rooms and well-maintained facilities. However, there are occasional reports of poorly cleaned areas and maintenance issues, particularly in the SPA. Ensuring consistent cleaning practices throughout the hotel could help address these concerns.
The staff at Hotel Stara Poczta are celebrated for their friendliness and professionalism. Guests frequently mention the attentive and helpful nature of the receptionists, restaurant staff and housekeeping, significantly enhancing their stay. Although there are minor suggestions for additional training, the overall sentiment is that the staff's dedication creates a welcoming environment.
The spa facilities are a highlight for many guests, offering a cozy and relaxing space with well-received amenities like a pool and sauna. While there are some criticisms regarding signage, communication and cleanliness in certain areas, the spa experience is generally positive and adds value to the stay.
The hotel pool is appreciated for its warm water and inclusion in the room rate. Although small and sometimes crowded during events, it generally meets guests' needs for relaxation. There are minor concerns about access limitations and occasional maintenance issues.
Parking at Hotel Stara Poczta is free and generally convenient, though some guests note that spaces can be tight or limited, especially for larger vehicles. Ensuring ample and well-monitored parking could further improve guest satisfaction.
For families, the hotel provides a positive experience with spacious rooms and a friendly environment. Although there are mixed reviews about the hotel's kid-friendly amenities, the presence of a large cat named Mila and a family-friendly atmosphere are appreciated.
Beds at the hotel receive mixed reviews with many guests praising the large, comfortable beds and clean bedding. However, there are significant inconsistencies reported regarding mattress comfort and bed cleanliness, which could be addressed to improve the overall sleep quality.
Overall, Hotel Stara Poczta offers a range of amenities and a pleasant stay that aligns well with its three-star rating, though some guests feel there is room for improvement in certain areas to meet higher standards. The excellent location, friendly staff and relaxing spa facilities are key strengths, ensuring a generally positive experience for many visitors. Show more
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Hotel with Parking
Located in a quiet, historic part of Tychy, it offers free Wi-Fi, private parking, and spa facilities. Sufficient parking places are available for guests.
3-Star Hotel
Centrally located, Hotel Stara Poczta offers a spa, indoor pool, and steam room. It provides accommodation with free Wi-Fi and private parking. Guests can enjoy the spa facilities, rent bicycles, and dine at the restaurant or coffee shop.
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Indoor Pool
Room Types
Single RoomRoom with a seating area, a TV and a bathroom.
King RoomRoom with a seating area, a TV and a bathroom.
Twin RoomRoom with a bathroom and a seating aarea.
Apartment (2 Adults)An apartment with a seating area and a spa bath in the bathroom.
Guest Reviews
7.9
Good
Location
Hotel Stara Poczta offers guests an exceptionally well-placed location in the old town of Tychy. With its central position, travellers will find themselves close to various city attractions, service points and notable landmarks, such as the Tyskie Brewery and the Tyskie Browary Książęce Museum. The hotel is praised for its excellent and convenient location which allows easy access to the market square, numerous restaurants, cafes, shops and even a football stadium. Despite being centrally located, the hotel provides a quiet and charming environment, making it a peaceful retreat in the midst of the city buzz. This strategic location also ensures good transportation connections, making it simple to reach highways and local bus stops. Whether visiting nearby friends or exploring the historical heart of Tychy, guests will find Hotel Stara Poczta’s location ideal for a comfortable and enjoyable stay.
Breakfast
Hotel Stara Poczta offers a breakfast experience that evokes mixed sentiments among its guests. Positive reviews highlight the diversity and deliciousness of the breakfast offerings, often praising the rich and varied selection available at the buffet. Traditional dishes and a wide array of both hot and cold items, including scrambled eggs, sausages and different types of cheese, are frequently mentioned as favorites. Many guests found the breakfast room nicely renovated and appreciated the ample choice, describing their meals as tasty, abundant and satisfactory.
However, the breakfast quality can be inconsistent, heavily dependent on the staff and timing. Some guests encountered issues such as stale or dry bread, a limited selection of fruit, undersupplied buffet items late in the morning and food not being replenished promptly. Complaints about cold hot dishes and disappointing overall quality were also noted. Improvements in service and the freshness of certain items would enhance the guest experience significantly.
Despite these occasional drawbacks, the breakfast at Hotel Stara Poczta generally receives commendations for being good enough and for many, it stands out as a delightful and essential part of their stay.
Dinner
Hotel Stara Poczta features an on-site restaurant that receives mixed reviews from guests. The dining experience includes positive remarks such as delicious food, good and tasty meals and a selection of interesting dishes featuring specialties like delicious Silesian cuisine and roast pork. The restaurant itself is described as attractive with a beautiful, classic bar and it is noted for its excellent and reasonable pricing by some visitors. Guests appreciated the helpful and knowledgeable staff, which added to the overall dining experience.
However, several reviews point out significant drawbacks. Complaints include very long wait times for meals with instances of waiting up to two hours for a hot dish. The limited dinner menu and the quality of some dishes, such as burgers, were criticized. Additionally, the restaurant was noted to be expensive with some meals failing to meet expectations, described as not fresh and overpriced. Instances of the restaurant closing earlier than expected and poor food quality were also mentioned.
Overall, while the restaurant at Hotel Stara Poczta has its highlights, particularly in terms of tasty and well-prepared dishes, there are areas that require improvement, especially regarding service speed, menu variety and consistency in the quality of food.
Rooms
The rooms at Hotel Stara Poczta generally receive praise for their spaciousness, cleanliness and overall comfort. Guests frequently mention the large and well-equipped rooms with some describing them as very pleasant and even gorgeous. The accommodations are reported to be clean and prepared upon arrival with the cleanliness maintained by daily housekeeping services.
On the positive side, the rooms are noted for their size with many guests appreciating the spacious and sometimes even cozy interiors. There are also mentions of quiet rooms, particularly in the old building, which seems to offer a tranquil experience. Some suites come with luxurious amenities, such as large bathrooms with whirlpool baths and jacuzzis, adding an extra touch of comfort.
However, it is worth noting that the hotel appears to have some inconsistencies. While many rooms are spacious and comfortable, there are mentions of outdated decor, worn furniture and specific smells, which detract from the overall experience. Some guests found the beds uncomfortable and the need to update bathroom appliances has been highlighted. Additionally, a few issues with cleanliness and room maintenance were reported.
In summary, Hotel Stara Poczta offers a mix of spacious, clean and cozy rooms that appeal to many guests. Some areas, however, could benefit from updates and better maintenance to enhance the overall quality of the stay.
Beds
Hotel Stara Poczta offers mixed experiences when it comes to their beds. On the positive side, many guests have praised the hotel for its large, comfortable beds and clean bedding. Several reviews specifically highlight the firmness and newness of the double beds, contributing to a restful stay. The availability of big beds was also appreciated, providing ample space for relaxation.
However, not all guests found the beds to their satisfaction. Some reported uncomfortable mattresses with issues such as excessive firmness, sagging and springs poking through being mentioned. Uncomfortable bedding was also noted in a few reviews, alongside comments about bed sheets being less than immaculate, featuring hair and some other cleanliness concerns.
In summary, while many guests find the beds at Hotel Stara Poczta comfortable and spacious, there are significant inconsistencies in bed quality and cleanliness that potential visitors should be aware of.
Cleanliness
Hotel Stara Poczta has garnered mixed reviews regarding its cleanliness with many guests noting positive aspects. Numerous reviews emphasize that the hotel is clean with rooms being frequently described as clean, adequately equipped and well-maintained. Guests appreciated the overall clean and tidy appearance of both the rooms and bathrooms, often highlighting the clean bedding and towels.
However, several reviews have pointed out areas needing improvement. Some guests reported poorly cleaned rooms and bathrooms with specific complaints about dirty tables and soundproofing issues. The cleanliness in certain parts of the SPA received notably negative feedback, described as sticky, smelly and tragically unclean. Instances of ants and cobwebs were also mentioned, alongside concerns about the overall low cleanliness standards and lack of regular linen and towel changes.
In summary, while many guests find the hotel clean and comfortable, particular areas and instances indicate a need for more consistent cleaning practices.
Staff
Hotel Stara Poczta is celebrated for its exceptional staff, consistently described by guests as friendly, helpful and professional. The receptionists stand out for their efficiency and professionalism, ensuring a smooth check-in experience. Many reviews highlighted the smiling and attentive nature of the staff, both at the front desk and in the restaurant and breakfast areas. Housekeeping staff are also noted for their friendliness, contributing to the overall pleasant atmosphere of the hotel.
While a few reviews suggest minor improvements, such as additional hospitality training, the predominant sentiment is that the staff goes above and beyond to meet guests’ needs, often fulfilling every wish and creating a welcoming environment. Guests have consistently praised the service, noting that their positive interactions significantly enhanced their stays. Overall, the staff at Hotel Stara Poczta is a key strength, making guests feel valued and well-cared for throughout their visit.
Spa
Hotel Stara Poczta's spa offerings have garnered a mix of feedback with a predominant emphasis on positive experiences. Guests frequently describe the spa area as cozy and very pleasant with many highlighting it as a great and relaxing space. The amenities, including the swimming pool, sauna and aqua aerobics classes, are particularly well-received, underscoring an enjoyable and superbly organized wellness environment.
The spa's cozy ambiance is appreciated, although it is noted to be on the smaller side, which may contribute to an intimate setting without being crowded. Patrons found the service in the spa and at the reception to be pleasant and accommodating and the provision of towels is a thoughtful touch enhancing the convenience.
Despite these praises, there are some areas for improvement. Some guests encountered issues such as unclear signage, limited English communications and a lack of atmospheric elements like incense, music and drinking water. There were also isolated reports of areas being dirty and service rudeness, which detracted from the otherwise favorable impressions.
In terms of access, several guests were pleased with the inclusion of the spa in their stay, though some mentioned restricted or confusing access times. Overall, while there are scattered criticisms, the spa at Hotel Stara Poczta is broadly seen as a highlight of the stay, offering a very nice and relaxing environment for guests.
Pool
The pool at Hotel Stara Poczta receives mixed reviews with various highlights and a few downsides. Guests appreciate the inclusion of pool and sauna access in the room rate, describing the pool area as pleasant and sufficient for relaxation. The warm water in the pool adds to the comfort and the sauna operates at an appropriate temperature, enhancing the overall experience. Although the pool is small, it generally meets the needs of visitors, making it a nice surprise for many.
However, there are some challenges, such as the limited access to the pool during specific events like birthday parties and aerobics classes, which can lead to occasional overcrowding. Additionally, a peculiar smell from the pool area and cold water in the jacuzzi have been noted. Accessing the pool and other facilities may be somewhat difficult and there have been complaints about cleanliness, particularly regarding dirty pillows and blankets in the relaxation area.
Overall, while the pool at Hotel Stara Poczta offers many positive aspects for a relaxing stay, prospective guests should be aware of occasional access limitations and minor maintenance issues.
Parking
Hotel Stara Poczta offers free parking, which is convenient for guests seeking to avoid extra charges. It's noted that the hotel has a large or ample parking lot, providing enough space for vehicles. Some guests found the parking area spacious, especially appreciating the private parking and the availability of parking spaces right outside the door. However, there are some mentions of the parking being tight or narrow, suggesting that maneuvering larger vehicles may be challenging. Additionally, the limited number of parking spaces has been pointed out with some guests mentioning the need to park a short walk away from the hotel. There are also areas for improvement, such as the rear parking, which is not under surveillance, creating a potential security concern. Overall, while parking at Hotel Stara Poczta is generally free and available, the experience can vary depending on the specific parking spot and vehicle size.
Family
Hotel Stara Poczta presents a generally positive experience, especially noted for its family-friendly attributes. Guests appreciate the pool, which is a favorite among families and contributes to the relaxed atmosphere of the establishment. The hotel is situated conveniently close to places suitable for kids, making it easy for families to find nearby activities. The spacious rooms are particularly important for families, providing ample space and a cozy environment. Despite some reviews that mention limited options for families and not being particularly kids friendly, the overall impression highlights good family services, a quiet and peaceful ambiance and a very big cat named Mila that guests adore.
3 Star
Hotel Stara Poczta offers a range of amenities that some find suitable for a three-star establishment. However, opinions on the standard and upkeep of the hotel vary. There are positive notes about room amenities being at a higher level than expected for a three-star rating with some guests even suggesting the experience surpasses that of a five-star hotel in certain aspects. On the downside, a few guests have pointed out that the overall hotel has deteriorated significantly with cleanliness and general maintenance flagged as areas needing improvement. While some feel that the hotel could comfortably fit within the three-star category, others believe it falls short of meeting basic expectations for such a rating. Renovations in some rooms might be required to bring the hotel's condition up to par.
Business
Hotel Stara Poczta offers several advantages for business travelers. It is ideally situated and typically caters to business-oriented needs, making it a perfect location for a business trip. Guests have reported a helpful reception that caters to business travel requirements, even providing lunch boxes when needed. The staff is known for fulfilling every wish, enhancing the overall experience. Despite being a three-star establishment, it provides reasonable amenities for business purposes. One caveat is that the wellness facilities are not accessible to guests. However, the hotel's convenient access remains a strong selling point for those visiting on business.
Accessible
Hotel Stara Poczta stands out for its accessibility features, making it a convenient choice for travelers with disabilities. It's easily accessible from the road and located in a prime area with the market nearby and several bus stops within reach, ensuring transportation around the city is straightforward. The hotel boasts accessible rooms, ensuring comfort for all guests. Despite not having an elevator directly on the room level, it does offer elevator access in other areas, along with a 24-hour reception to assist with any needs. The staff receive high praise for their friendliness and helpfulness, enhancing the overall experience. Additionally, amenities like the indoor pool add to the hotel's appeal.
Indoor Pool
Hotel Stara Poczta offers an enjoyable indoor pool experience that many guests appreciate. Despite the pool's small size, the atmosphere around it is pleasant with features such as illuminating lamps and a jacuzzi adding to the overall experience. The pool is conveniently located next to the building rather than inside the hotel itself and it's accessible until 22:00, which provides ample time for relaxation.
It's important to note that pool access is included in the price, making it an added benefit for those looking to use the facility during their stay. However, guests should be aware that occasional restrictions may limit access and the area can become crowded at times. While some guests reported limited access, the facility generally maintains a reputation for being nice and clean.
The hotel’s wellness facilities, including the indoor pool, contribute positively to the overall stay, even though some guests experienced restrictions on usage. Bringing swimwear is a must to fully enjoy these amenities.
Dog Friendly
Hotel Stara Poczta offers a pet-friendly environment, where dogs and cats are welcome, as indicated by the positive mention of a "super cat" named Mila. Guests noted the hotel’s accommodation of pets, highlighting the clean and tidy rooms, which is often not the case at other pet-accepting establishments. While the dog-friendly policies and good service for dogs were appreciated, some reviews mentioned that there are no additional features for dogs included in the room price. Despite the lack of extraordinary amenities for pets, the overall acceptance and welcoming attitude towards pets made for a pleasant stay.
Yes, Hotel Stara Poczta has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Stara Poczta.
Yes, Hotel Stara Poczta welcomes dogs.
Yes, parking facilities are available at Hotel Stara Poczta.