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Summary of reviewsHotel @ Tzaneen enjoys a favorable reputation among visitors, particularly due to its excellent location, friendly staff and overall comfort. The hotel is conveniently situated in the scenic beauty of Tzaneen, close to the main road and town amenities, making it ideal for both leisure travelers and those attending local events. The quiet surroundings and the presence of an on-site restaurant add to the appeal.
Guests have generally positive experiences with the hotel's breakfast, often describing it with superlatives such as "amazing" and "delicious," thanks to the variety and quality of food. However, there are occasional criticisms with some guests suggesting improvements to freshness and offering hangover-specific options. Dinner service at the in-house restaurant is frequently praised for its exceptional quality, friendly service and good value, despite minor inconveniences like the restaurant being closed on certain holidays.
The rooms at Hotel @ Tzaneen are highly regarded for their spaciousness, cleanliness and comfort. Many guests find the rooms larger than expected and appreciate the well-maintained and well-equipped spaces, including family-style rooms and luxurious suites. While a few minor issues like older furniture and occasional pests were noted, the overall consensus is overwhelmingly positive.
Cleanliness is a strong point for the hotel with many guests appreciating the tidy rooms, clean bedding and pleasant ambiance. Daily room cleaning contributes to the high standard, although there are isolated reports of areas needing more attention.
The staff at Hotel @ Tzaneen is consistently praised for their friendliness and efficiency. Guests highlight the welcoming demeanor and helpfulness of the team, from reception to waitstaff and conference support, creating a warm and accommodating environment. Individual staff members, like Akani, receive particularly high commendation for their exceptional service, although there was a lone mention of a less favorable interaction with a manager.
Lastly, the beds receive mixed feedback with many guests enjoying the comfort and cleanliness, while a few report issues like sagging mattresses or discomfort due to joined single beds. Despite this, the overall sleeping experience remains positive for the majority.
In summary, Hotel @ Tzaneen is a well-located, clean and comfortable establishment with a friendly and efficient staff, offering a generally positive dining and lodging experience, making it a reliable choice for travelers in the area. Show more
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Hotel near Golf Courses
Offers standard hotel services with proximity to golf courses in Tzaneen.
Hotel with Parking
Hotel @ Tzaneen provides free on-site parking with ample space, offering convenience for guests. The parking area is secured with 24-hour security and accessible parking is available.
3-Star Hotel
This hotel in Tzaneen is a popular choice among travelers. It provides comfortable accommodation and essential amenities for a pleasant stay.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Family SuiteThis air-conditioned suite is modernly decorated with wooden furniture and tiled floors.
It features two separate bedrooms and a seating area with a fully equipped kitchenette.
The Family Suite has a satellite flat-screen TV, a refrigerator and a microwave.
Loft SuiteThis air-conditioned suite features a terrace or a balcony and is decorated in a modern style, with wooden furniture and tiled floors.
It has a seating area with a fully equipped kitchenette and a flat-screen satellite TV.
The Loft Suite has a bedroom upstairs with twin beds and can accommodate an extra guest in a separate sofa bed.
Standard SuiteThis air-conditioned suite is modernly decorated with wooden furniture and tiled floors.
It features a fully equipped kitchenette with a microwave and a satellite flat-screen TV.
The Standard Suite offers a choice between twin beds or a queen-size bed.
Guest Reviews
7.8
Good
Location
Hotel @ Tzaneen boasts a prime location that is frequently praised by guests. Set in the scenic beauty of Tzaneen, the hotel offers easy access from the main road and is conveniently close to town and various amenities. Its central position makes it ideal for visitors attending local events or exploring the area. The location is both quiet and well-placed, ensuring a peaceful stay. The presence of a very good restaurant on-site adds to the convenience, making it a popular choice for travelers. Friendly staff further enhances the pleasant experience at this well-located establishment.
Breakfast
Hotel @ Tzaneen receives a mix of feedback regarding its breakfast offerings, but the majority of guests report a positive experience. Many reviewers praise the breakfast, describing it as amazing, very good, tasty, superb and delicious. Guests have noted that the food is well-prepared and that the variety presented by the chef is impressive. This range in the breakfast options seems to cater well to most visitors and the hospitality of the staff adds to the overall positive dining experience.
However, there are some criticisms that can't be overlooked. A few guests found the breakfast underwhelming and suggested improvements, such as including hangover-specific options. Some noted issues like a buffet with food that didn’t taste fresh and even instances of rotten muffins. Additionally, one review mentioned that breakfast packages were prepared with substandard foodstuffs.
Despite these criticisms, the recurring theme remains that many guests enjoyed their breakfast, which they described in glowing terms more often than not, helping to create an overall favorable impression of the hotel's breakfast service.
Dinner
The restaurant at Hotel @ Tzaneen receives commendation for its exceptional offerings with particular praise for both breakfast and dinner. Guests highlight the amazing quality of the food, describing it as out of this world and superb. The friendly service and good value provided by the in-house restaurant also stand out. However, there are a few minor issues noted, such as the restaurant being closed on New Year's Day and some guests having to look for alternative dining options. Overall, the dining experience at the hotel's restaurant is highly regarded by most visitors.
Rooms
Hotel @ Tzaneen offers an impressive experience with its rooms, which are consistently described as spacious, cozy and clean. Many guests have praised the room size, noting that they were larger than expected, providing ample space for relaxation. The cleanliness of the rooms stands out with many reviewers commending the hotel for maintaining a tidy environment that meets expectations.
The rooms are well-equipped, featuring comfortable beds and the bathrooms come with all necessary amenities. The hotel caters well to families with its family-style rooms, which have been described as awesome. For those seeking a touch of luxury, the suites are particularly stunning.
Despite a few issues such as occasional creepy crawlies, an old and torn couch in some rooms and the initial readiness of rooms at check-in time, the overall consensus is positive. The staff’s friendliness and helpfulness contribute significantly to the pleasant stay.
Whether you’re looking for a comfortable and clean place to sleep or a fabulous suite to enjoy, Hotel @ Tzaneen seems to deliver across the board. The property and rooms are well-maintained, making it a reliable choice for travelers seeking both comfort and quality service.
Beds
Hotel @ Tzaneen receives mixed feedback regarding its beds. Many guests appreciate the comfortable sleeping arrangements, frequently noting the beds' high comfort level and describing them as clean and crisp. The warmth of the sheets is also remarked upon positively. However, there are a few negative mentions with some guests finding the beds uncomfortable due to sagging or the unevenness of joined single beds. Overall, while the majority of reviews highlight a pleasant sleeping experience, the hotel could benefit from addressing the concerns about bed quality consistency.
Cleanliness
Guests frequently praised the cleanliness of Hotel @ Tzaneen, highlighting clean and crisp bedding, tidy rooms and an overall pleasant atmosphere. Many appreciated the daily room cleaning service and found the hotel's environment to be one of the cleanest in Tzaneen, contributing to a great experience. Positive reviews often mentioned the divine smell and the hotel's tidy appearance.
However, there were also occasional negative remarks about cleanliness, including dirty bathrooms, floors not being thoroughly mopped and some issues with pests in the restaurant. These mixed reviews indicate that while many guests were satisfied with the cleanliness, there were some inconsistencies in the upkeep as noted by a few visitors.
Staff
Hotel @ Tzaneen boasts a staff that has consistently received glowing reviews for their friendliness and efficiency. Guests frequently highlight the team's welcoming demeanor and willingness to assist with any needs. The reception and overall hotel staff are noted for their pleasant and approachable nature, ensuring a warm and accommodating experience for visitors.
Waiters at the hotel have also been praised for their excellent service, reinforcing the hotel's reputation for attentive and proactive hospitality. At the conference site, staff members excel with hands-on support and effective communication, contributing to a smooth and enjoyable experience for event participants.
There is particular praise for individuals like Akani, who has been described as a delightful and helpful presence. While most feedback is overwhelmingly positive, there is a single mention of a less favorable interaction with the manager. Despite this, the general consensus underscores a team that sets high standards for guest service, leaving a lasting impression of exceptional care and friendliness.
No, Hotel @ Tzaneen doesn't have any pool.
No, a spa isn't available at Hotel @ Tzaneen.
No, Hotel @ Tzaneen doesn't allow dogs.
Yes, parking facilities are available at Hotel @ Tzaneen.