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Summary of reviewsHotel City enjoys an exceptionally convenient location directly opposite Täsch railway station, making it an ideal base for skiing at Zermatt. Guests highlight the hotel’s close proximity to the train station, grocery stores and local amenities. Additionally, scenic balconies with mountain views add to the appeal, making it a peaceful yet accessible choice for travelers.
The breakfast offerings are frequently praised as tasty, amazing and excellent with a rich selection ranging from fresh fruit to homemade yogurt, contributing to a substantial and satisfying start to the day. The dining experience continues into the evening with the hotel's restaurant receiving high marks for its diverse menu and high-quality dishes, offering a pleasant dining experience at reasonable prices.
Rooms at Hotel City are commended for their spaciousness and cleanliness, providing a cozy and comfortable retreat. Guests appreciate the beautiful decor and modern amenities, although some note that the bathrooms could benefit from updates. Despite this, the overall cleanliness of both the rooms and the hotel is highly regarded.
Exceptional service is a hallmark of Hotel City with staff consistently praised for their friendliness, professionalism and willingness to go above and beyond for guests. This positive attitude extends to the hotel's animal-friendly policies, ensuring that pets are well-treated during their stay.
The availability of underground parking is noted as convenient and practical, though some guests mention that the parking spaces are quite narrow. Regardless, the overall convenience and safety of on-site parking add to the beneficial features for travelers. Families find the hotel accommodating with thoughtful touches like high chairs, toys and engaging staff that make the stay comfortable for all family members.
For skiing enthusiasts, Hotel City is highly regarded due to its proximity to ski resorts and the train station allowing easy access to shuttle trains to Zermatt. The hotel is essentially ski-in/ski-out, providing a seamless and enjoyable experience for winter sports lovers.
Comfortable beds are another highlight with many guests describing them as super comfy and spacious, ensuring a restful night’s sleep in a quiet atmosphere.
Hotel City offers a reliable three-star experience with a great atmosphere and exceptional location. The hotel stands out for its service, comfort and value, making it more than just an average establishment within its rating category. Its commitment to being dog-friendly further enhances its appeal, ensuring that every guest, furry or otherwise, feels welcomed and valued. Show more
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Categories
Hotel near Ski Resorts
Located in Täsch, this hotel provides convenient access to the Zermatt ski area by train. It is a practical choice for skiers and snowboarders.
Dog Friendly Hotel
This family-run hotel is located next to the train station and offers free Wi-Fi. The hotel offers accommodation for pets.
Hotel with Parking
Hotel City provides parking and is located in the heart of Täsch. The location allows for easy access to local amenities and transport links.
3-Star Hotel
Located next to the train station, it provides a quick 12-minute connection to Zermatt. The hotel offers free Wi-Fi and regional cuisine. Most rooms have a balcony with mountain views.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Room Types
Double RoomNorth-west-facing room with a balcony.
Triple RoomSpacious room offering mountain views, with 3 single beds. Most rooms have a balcony.
Superior Double RoomNewly renovated room with a balcony offering views of the Klein Matterhorn.
Premium Double or Twin RoomThe spacious twin/double room features soundproof walls, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Hotel City enjoys an exceptionally convenient location directly opposite Täsch railway station, making it an ideal base for skiing at Zermatt. Guests repeatedly highlight the hotel's proximity to the train station, which is just a few steps away, providing effortless access to the shuttle trains heading to Zermatt, a mere 15 minutes away. This central and easily accessible location ensures a quick transition between the hotel and the slopes, contributing to a stress-free travel experience.
Visitors appreciate the hotel's strategic position for excursions, as it not only simplifies transit but also places them close to grocery stores and local amenities. The convenience is further complemented by the hotel's extensive, high-quality breakfast buffet that includes a variety of items such as cold cuts, eggs, juices and muesli, ensuring guests start their day on a nutritious note.
Hotel City’s location is frequently described as perfect with many guests emphasizing its central positioning in relation to both the train station and the surrounding facilities. The scenic balconies with mountain views add to the appeal, making it a peaceful yet accessible choice for travelers seeking both convenience and a pleasant atmosphere. Overall, Hotel City’s prime location and comprehensive amenities offer a practical and pleasant stay for those looking to explore the Zermatt area.
Breakfast
Hotel City has garnered a notable reputation for its breakfast offerings, drawing positive remarks from many guests. The breakfast buffet, often described as tasty, amazing and excellent, consistently receives praise for both its quality and variety. Guests highlight the extensive and rich selection, featuring delicious and plentiful choices, ranging from fresh fruit to cheeses, homemade yogurt, butter and jam. The breakfast area itself is noted for its pleasant ambiance and cleanliness, enhancing the overall dining experience.
Moreover, the extensive buffet ensures a hearty and varied meal to start the day with numerous guests appreciating the diverse range and high quality of the food available. Comments specifically point out the breakfast as more than adequate, very rich and complete with some calling it the best they've ever had. Despite a few mentions that the selection could be more varied or that it lacked some hot dishes such as eggs, the overall consensus remains overwhelmingly positive.
Hotel City's breakfast is described as appealing to those seeking a substantial and satisfying start to their day, set in a clean and welcoming environment. The thoughtful variety and fresh offerings contribute to an excellent morning meal that leaves little to be desired.
Dinner
City Hotel's restaurant consistently receives high praise from its guests. The establishment offers freshly prepared and excellent-tasting meals with many diners expressing satisfaction with the quality and taste. The evening dining experience stands out with diverse and delicious food options, whether choosing à la carte or a three-course meal. Guests appreciate the reasonable prices for what they describe as very good evening tables and cuisine. The well-organized meals and diverse menu ensure a positive dining experience. Overall, City Hotel's restaurant is highlighted for its very good food and a pleasant dining experience.
Rooms
Hotel City offers guests an engaging blend of comfort and practicality in its room accommodations. The rooms are frequently praised for their spaciousness and cleanliness, providing a cozy, comfortable retreat. Many reviews highlight the delightful views, particularly from rooms with balconies overlooking stunning mountain landscapes. The design of the rooms is often remarked upon as beautiful and tastefully decorated with attention to modern amenities and excellent-quality furniture.
Despite the overall commendation, a consistent point of feedback is the condition of the bathrooms. While they are generally clean and functional, several guests noted that they appear dated and could benefit from some renovations. Some bathrooms are described as small, but the shower quality is praised.
The hotel's location is conveniently close to the train station, adding to the ease of exploring the area. Guests also appreciate the quiet ambiance of their rooms, allowing for a restful stay. The combination of excellent room size, good storage space and amenities meets or exceeds guest expectations.
Beds
Hotel City has garnered numerous positive remarks regarding the comfort of its beds. Guests frequently describe the beds as comfortable, super comfy and extremely comfortable, making it clear that restful sleep is a highlight of the stay. Many reviews also underline the spaciousness of the beds with phrases like large and comfortable and spacious bed being common. The quality of the bedding is noted as top-notch, contributing to a cozy and pleasant experience.
Additionally, the pillows have received multiple mentions for their softness and comfort, enhancing the overall sleeping experience. Guests appreciate the tranquility of the rooms, which adds to the comfort level of the beds. While a few reviews mention that the beds were hard or not comfortable, the overwhelmingly positive feedback about the bed’s comfort and the large, airy rooms with good bedding stands out. Overall, Hotel City is praised for providing a comfortable and restful sleep environment.
Cleanliness
Hotel City consistently receives positive remarks for its cleanliness. Guests frequently highlight the comfortable and clean rooms, describing them as spotless and impeccably maintained. Many reviews mention the excellent overall cleanliness of the hotel with everything being well-cleaned and prepared to high standards. Although some note that the bathroom decor is a bit outdated, they still emphasize its cleanliness and the quality of the shower. The general cleanliness extends to all areas, as both the rooms and the hotel itself are kept in pristine condition. Additionally, the polite and knowledgeable staff contribute to the high standards of cleanliness appreciated by the guests. Despite one mention of mold in a bathroom, the overwhelming consensus is that Hotel City excels in maintaining a very clean and comfortable environment.
Staff
Hotel City is celebrated for its exceptional staff who consistently receive high praise from guests. Reviews frequently mention that the staff are very friendly and helpful, underscoring their commitment to providing outstanding service. Guests have highlighted the professionalism and courteous nature of all employees with many pointing out that the staff are also very knowledgeable, which adds an extra layer of comfort to their experience.
A number of reviews stand out for specific actions that go beyond normal expectations, such as a cleaning lady who meticulously arranged and folded clothes, demonstrating a personal touch in their service. The positive impressions extend to the owner, who is described as very welcoming and friendly, setting a warm tone for the entire stay.
The staff's responsiveness and attentiveness are repeatedly noted with guests feeling well cared for and accommodated. This attentive service is paired with a friendly and amiable demeanor that makes visitors feel genuinely valued. The hotel's commitment to friendliness even extends to being animal-friendly, ensuring that furry companions are also well-treated.
Overall, the staff at Hotel City are a pivotal reason why guests have such positive experiences, proving that excellent hospitality is at the heart of this establishment.
Parking
At 'Hotel City', guests frequently highlight the availability of underground parking, which many find very convenient for both access and location. The private parking garage is regarded as safe and practical, often proving to be manageable for a variety of vehicle sizes. The hotel offers parking options at a reduced fee of 9 francs per day, making it a cost-effective choice for guests. Additionally, the parking garage's proximity facilitates comfortable loading and unloading of luggage.
However, numerous reviews mention that the parking spaces are quite narrow with several guests pointing out difficulties navigating the tight and dark passages of the underground car park. While some guests did not face issues with the parking, others felt it wasn't spacious enough and found it challenging, especially for larger vehicles. Despite these challenges, the inclusion of parking within the hotel premises and assistance from friendly staff often enhances the overall convenience. For those seeking alternative options, the nearby train station parking is also suggested for easier access.
In summary, 'Hotel City' offers practical and accessible underground parking for a nominal fee, though guests should be prepared for a slightly cramped and narrow experience. The convenience and safety of having on-site parking available combine to make it a beneficial feature for many travelers.
Family
Hotel City emerges as an ideal choice for families seeking a convenient stopover. The hotel's owners demonstrate exceptional kindness, even accommodating late arrivals by arranging personalized key handovers. Rooms cater perfectly to family needs, ensuring comfort for all members. During mealtimes, high chairs and toys are readily available for young children, allowing parents to relax and enjoy their dining experience. The waitstaff show a particular knack for engaging with children, adding to the child-friendly atmosphere. With its dedicated family accommodations, Hotel City stands out as a top pick for family stays.
Ski
Hotel City is highly regarded for its prime location near the ski resorts. Guests highlight the convenience of its proximity to the train station, which offers fast access to the ski shuttle, making it an ideal accommodation for a skiing weekend. The hotel is very close to the ski lift, adding to its appeal for skiing enthusiasts. The ski room in the basement is mentioned, though its convenience is debated. Ski hire services are available, enhancing the overall skiing experience. The hotel's setting is practically ski-in/ski-out, providing a seamless and enjoyable stay for those looking to spend their holiday in a vibrant ski area. Overall, Hotel City comes recommended for those looking to enjoy winter sports at nearby ski resorts.
3 Star
Hotel City is an honest establishment that, while not luxurious, provides an impressive array of services for a three-star hotel. Its atmosphere is notably great and the location is exceptional, situated right across from the train station. This prime spot offers convenient access for excursions to the nearby, more expensive Zermatt, making the price-performance ratio quite favorable.
The facilities are clean and consistent with typical three-star standards. Guests will find reasonable dining options adjacent to the hotel. While it may be considered an average hotel within its rating category, there are elements that go beyond the standard expectations for a three-star establishment. Overall, Hotel City offers a good balance of service, comfort and value for its classification.
Dog Friendly
Hotel City stands out as a welcoming haven for guests traveling with their furry companions. The hotel boasts a variety of dog-friendly amenities, ensuring that canine guests feel just as comfortable as their human counterparts. Reviewers frequently highlight the friendly and animal-sensitive staff, who go out of their way to make both guests and their dogs feel at home.
A notable feature for dog owners is the availability of dog walking services and convenient access to dog-friendly trails and parks, providing ample opportunities for exercise and adventure. The hotel charges a small additional fee for dogs, making it an accessible option for pet owners.
Overall, Hotel City is praised for its inclusive atmosphere where dogs are not only allowed but genuinely welcomed. The positive feedback underscores its commitment to being a truly furry-friendly establishment, ideal for those seeking a pet-friendly getaway.
No, Hotel City doesn't have any pool.
No, a spa isn't available at Hotel City.
Yes, Hotel City welcomes dogs.
Yes, parking facilities are available at Hotel City.