Ubud, Jalan Bisma-8.507837,115.257117(Show on Map)
8.9
Excellent
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Surawan Bisma Ubud offers a tranquil retreat amidst the bustling heart of Ubud, combining prime location with serene, picturesque surroundings. Guests delight in the hotel's proximity to key attractions like the Ubud Palace and Monkey Forest, paired with the peaceful ambiance provided by nearby rice fields. The hotel's cozy terraces, garden area and genuinely attentive staff add to its charm, making it a top choice for travelers seeking both convenience and quiet.
The breakfast at Surawan Bisma Ubud, while simple, is consistently praised for its taste and efficiency. Guests enjoy choosing between items like pancakes and eggs, accompanied by fresh fruit and coffee or tea. Although the selection might lack variety, the quality and pleasant dining environment are appreciated.
Accommodations at the hotel are comfortable and spacious, reflecting traditional Balinese decor. Large, cozy beds and effective air conditioning ensure restful nights. While standard rooms offer basic amenities, deluxe rooms stand out for their beauty and comfort. Balconies with views of rice fields are a notable feature, enhancing the overall stay. Minor issues such as occasional damp smells or plumbing problems do not significantly detract from the general positive feedback regarding the accommodations.
Surawan Bisma Ubud is generally well-regarded for its cleanliness with very clean rooms and well-maintained grounds frequently noted. The staff’s friendliness and attentiveness are significant positives, although some areas, particularly bathrooms, could benefit from improved cleaning practices.
The hotel's staff receives exceptional praise for their warm, welcoming service. Descriptions of the team as friendly, kind and dedicated are common with particular recognition for individuals like Gusti and Wayan. The owner is also noted for enhancing guests' experiences with valuable local tips.
The Wi-Fi experience at the hotel is mixed with some guests finding it fast and reliable, while others encounter slow speeds and weak signals. Despite these inconsistencies, many still manage to have a satisfactory online experience.
The pool at Surawan Bisma Ubud is a standout feature, admired for its cleanliness, inviting design and serene ambiance. The surrounding garden adds to the peaceful atmosphere, making the pool area a favored spot for relaxation. Although the steps into the pool can be challenging for some, the overall experience is highly positive.
The beds at Surawan Bisma Ubud receive varied reviews with many guests finding them large and comfortable, while a few feel the mattresses are too hard. Nonetheless, comfort is generally achieved for most visitors.
Overall, Surawan Bisma Ubud offers a charming and serene getaway with excellent staff, a great location and delightful amenities, ensuring a memorable stay for those visiting Ubud.
Categories
Pool
Outdoor Pool
Free Wi-Fi
Outdoor Pool
Cheap
Small
Room Types
Superior Double RoomThe spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The double room features a patio. The unit offers 1 bed.
Standard Double RoomThis air-conditioned double room has a seating area, a patio, garden views and a private bathroom. The unit has 1 bed.
Standard Twin RoomThis air-conditioned twin room has a seating area, a patio, garden views and a private bathroom. The unit has 2 beds.
Deluxe Double Room with BalconyThe pool with a view is the standout feature of this double room. This air-conditioned double room has a desk, a patio, garden views and a private bathroom. The unit has 1 bed.
Superior Double RoomThe double room offers air conditioning, a seating area, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Deluxe Double Room with BalconyThe pool with a view is the standout feature of this double room. The spacious double room features air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Superior Double RoomThe double room offers air conditioning, a seating area, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Review Summaries
Location
Surawan Bisma Ubud boasts an exceptional location in the heart of Ubud. It is situated just a few steps from the bustling center yet offers a tranquil retreat surrounded by rice fields. Guests appreciate its convenience with easy access to restaurants, bars, shops and key attractions like the Ubud Palace and the Monkey Forest. Despite being centrally located, the hotel maintains a peaceful ambiance, being on a secluded street away from the noise and traffic of the main roads. Visitors can enjoy a calm environment while being only a short walk from the vibrant downtown area. The proximity to nature, combined with the serenity of rice fields, makes it a perfect spot for those looking to explore Ubud on foot while enjoying quiet, picturesque surroundings. The garden area, cozy terraces and attentive staff add to the overall charm of this well-located hotel, making it an ideal choice for travelers.
Breakfast
Surawan Bisma Ubud offers a breakfast experience that, while simple, consistently receives praise for its taste and quality. Guests can expect a choice between various types of pancakes (often featuring delicious fruits like bananas) or eggs, served with a fresh fruit plate and accompanied by coffee or hot tea. This straightforward selection is generally found to be delicious and satisfying, although some find it minimal in terms of variety and occasionally repetitive.
Despite the limited options, many appreciate the pleasant breakfast environment, making it a good start to the day. The breakfast service is noted for its efficiency with friendly staff contributing to a pleasant dining experience. While a few reviews mention occasional cleanliness issues and a lack of quantity, the overall sentiment leans toward satisfaction, especially given the reasonable pricing. The pool area adds to the enjoyable morning routine with guests frequently highlighting their delight in the refreshing swim post-breakfast. Overall, Surawan Bisma Ubud provides a breakfast that is simple yet adequate, leaving many guests pleased with their stay.
Rooms
Surawan Bisma Ubud offers comfortable and spacious rooms, set amidst a beautiful location that appeals to many guests. The rooms are well-maintained and feature aesthetic Balinese decor, making them visually appealing and cozy. Guests frequently mention the large and comfortable beds, along with effective air conditioning, ensuring a good night’s sleep.
Daily room cleaning is a plus and standard rooms provide necessary amenities like hairdryers and safes, although they lack mini-fridges, TVs and kettles. The deluxe rooms are particularly praised for their beauty and comfort. Most guests find the rooms to be practical and clean with some recently renovated rooms being described as little gems.
The balconies with views of rice fields add a charming touch, though some rooms may face less scenic areas like dumpsters and scooter parking, leading to occasional noise issues. While some aspects of the rooms are quite basic, they are generally seen as comfortable and decent. Despite minor issues like a damp smell or plumbing problems in a few rooms, the overall sentiment towards the accommodations is positive.
The hotel itself is cozy and small-scale, enhancing its charm and it offers a pleasant breakfast experience. Located within easy access to Ubud center, the friendly and accommodating staff further enrich the stay at Surawan Bisma Ubud.
Beds
Surawan Bisma Ubud offers a variety of experiences when it comes to the comfort of its beds. Many guests appreciate the beds, frequently noting that they are large and comfortable, often paired with spacious and clean rooms. Praise is given for their comfort with some describing the beds as wonderful and super comfortable. However, some guests have felt that the mattresses were a bit hard for their liking and a few have mentioned that the bed could be better with some specifically pointing to hard mattresses and wobbly bases. Despite this, others were satisfied with the bedding overall, finding it comfortable. The general impression is that while the beds are generally quite large and often comfortable, individual preferences for mattress firmness do vary.
Cleanliness
Surawan Bisma Ubud generally receives positive remarks for cleanliness, particularly highlighting very clean and fresh rooms and well-maintained hotel grounds. Guests frequently praise the staff for their friendliness and attentiveness, noting that the staff ensures everything is looked after and clean. The establishment is often described as super clean with clean and spacious rooms that are tidy and beautiful.
However, some areas need improvement. Several reviewers mention that the cleanliness in the bathrooms and certain rooms could be enhanced, pointing out issues like humidity, stains on bed linens and an unpleasant odor. There are also occasional reports of old and smelly towels not being replaced regularly and a few instances of cockroach sightings in the bathrooms.
Although the property is praised for being hygienic and charming, certain areas, such as the bathroom, may require updates and more thorough cleaning practices to meet some guests' standards. The lovely pool and overall good location also add to the positive experience, despite some noted lapses in cleanliness.
Staff
Surawan Bisma Ubud is renowned for its exceptional staff, consistently praised for their friendliness and attentive service. Guests frequently describe the team as incredibly welcoming, kind and dedicated, often likening their treatment to that of family. This warm atmosphere is highlighted by the attentive and pleasant demeanor of the staff, who are always ready to assist with any requests or needs, making sure that visitors feel comfortable and well-cared for.
Several reviews specifically commend the management and individuals like Gusti and Wayan, who are noted for their personalized attention and helpfulness. The owner also stands out for being personable and enthusiastic, offering valuable tips for activities and doing his utmost to enhance guests' experiences in Ubud.
Overall, Surawan Bisma Ubud's staff are described as super friendly, helpful and cheerful, creating a welcoming environment that leaves a lasting positive impression on guests. The property itself enjoys a great location, complemented by the staff's exceptional service, making it a highly recommended stay for travelers visiting Ubud.
Wi-Fi
The Wi-Fi experience at Surawan Bisma Ubud receives mixed reviews from guests. While some appreciated the good Wi-Fi and found it fast and reliable, others faced challenges such as slow speeds, inconsistent connections and weak signals. A few guests mentioned that the air conditioning and Wi-Fi were both functioning well, adding to their comfort. In particular, there are two main Wi-Fi connections, which is beneficial for coverage across the property. However, some visitors did find the internet to be very slow, especially during evenings and mentioned that the Wi-Fi was not working in their rooms. Overall, it appears the Wi-Fi quality can vary, sometimes offering a smooth experience but occasionally failing to meet expectations.
Pool
Surawan Bisma Ubud offers guests a delightful escape with its exceptional pool and serene surroundings. The pool consistently receives high praise for its cleanliness, refreshing quality and beautiful design. Visitors find the pool to be very pleasant and relaxing, an ideal place to unwind and escape the hustle and bustle of Ubud.
The outdoor garden surrounding the pool is frequently described as beautiful and well-maintained, contributing to the overall peaceful and welcoming atmosphere. Guests appreciate the clean and lovely terrace adjoining the pool, often highlighting the convenience of sun loungers and drying areas.
While the pool is generally seen as a highlight of the property, it is noteworthy that some visitors found the steps leading into the pool a bit challenging for older or less mobile guests. Nevertheless, the pool remains a popular feature with many guests emphasizing that it never disappoints.
The warm, friendly and helpful staff, along with the ideal location close to the main markets and restaurants, further enhance the experience at Surawan Bisma Ubud. Overall, the combination of the beautiful garden, clean and inviting pool and tranquil setting makes it a favored spot for relaxation.
Outdoor Pool
Surawan Bisma Ubud features a charming and well-maintained outdoor pool area, set amidst a beautiful garden that guests find both relaxing and pleasant. The pool, though small, is perfect for cooling off and is consistently clean thanks to daily maintenance. Visitors appreciate the pool's appealing temperature and serene atmosphere, making it an ideal spot to unwind. The garden surrounding the pool is often highlighted for its beauty and the tranquil view of nearby rice fields, enhancing the overall experience. Moreover, the hotel's facilities, including the pool and the simple yet delightful breakfast served outdoors by the water, contribute to a welcoming and enjoyable stay.
FAQ
Yes, Surawan Bisma Ubud has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Surawan Bisma Ubud.
No, Surawan Bisma Ubud doesn't allow dogs.
No, parking facilities aren't available at Surawan Bisma Ubud.
