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Summary of reviewsArgyll Hotel, located in the heart of Ullapool, receives commendations for its prime location and charming atmosphere. Guests appreciate the hotel's proximity to the ferry terminal, village center, seafront and stunning views of Loch Broom and the mountains. The setting is further enhanced by a lively bar and an authentic Scottish pub culture that visitors find welcoming.
The hotel’s breakfast offerings, though served in a nearby venue, are typically praised for their delicious quality and friendly service, albeit with some guests noting the inconvenience of late breakfast timings and additional costs. Dinner receives high marks for its well-prepared, hearty meals and a varied menu. The warm ambiance of the pub, live music and lovely bay views contribute significantly to the dining experience.
Rooms at the Argyll Hotel are often described as clean, cozy and comfortable with beautiful views, though some furnishings are dated and in need of refurbishment. Cleanliness is generally adequate but mixed reviews suggest that improvements in overall maintenance and cleaning could enhance the guest experience.
The staff at Argyll Hotel are typically recognized for their friendliness and helpfulness, creating a warm atmosphere. Specific individuals often receive praise for their kindness and efficient service, contributing to a pleasant stay despite occasional lapses in professionalism and availability.
WiFi services are mixed; while many guests find the free internet access to be reliable, others encounter connectivity issues. Parking is adequate with ample space available, though the area could use tidying up to improve convenience.
The hotel’s beds are generally comfortable and well-maintained, offering a restful night’s sleep. However, a few guests mention discomfort due to hard pillows or bed frames that need repair.
In terms of its three-star rating, opinions are divided. While many feel the hotel meets three-star standards, others argue it falls short, suggesting it might be more appropriate as a two-star establishment. Despite this, the cost and quality align with standard expectations for many visitors.
Argyll Hotel stands out as a pet-friendly establishment, making it an appealing choice for travelers with dogs. The presence of nearby dog-walk facilities and the welcoming attitude of the staff towards pets are notable positives, although some question the additional fees for pets.
Overall, the Argyll Hotel provides a generally satisfying experience characterized by a prime location, warm hospitality and a welcoming atmosphere, although there is room for improvement in several areas. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Room Types
Double RoomThis en suite room boasts free Wi-Fi and a queen-size bed with linen. It also features tea and coffee making facilities with complimentary shortbread biscuits and bottled water. Most rooms overlook Loch Broom and the surrounding mountains. ROOM IS not suitable for someone with mobility issues.
Twin Room"Cosy ensuite room with two 3' twin beds. Egyptian cotton linen, comfy mattress & super soft imitation goose-feather duvets. Scottish Fine Soaps toiletries. Flat-screen TV, goodie basket with range of teas, coffee, Borders biscuits & bottled water plus free wi-fi. Some but not all rooms have loch views. "
King RoomOverlooking Loch Broom and Ullapool Harbour, this spacious en suite room boasts free Wi-Fi and a king or super king-size bed with Egyptian cotton linen. It also offers Fairtrade tea and coffee making facilities with complimentary shortbread biscuits and bottled water.
Deluxe Family RoomThe family room features an electric kettle and heating. The unit has 2 beds.
Guest Reviews
5.8
Rated
Location
Nestled at the heart of Ullapool, Argyll Hotel has consistently garnered praise for its prime location. Guests highlight the convenience of being near the ferry terminal, making it an ideal stopover for those traveling to Lewis. The hotel offers easy access to the village center, local shops and restaurants, positioning visitors perfectly to explore the scenic beauty and cultural heritage of the area.
Many visitors appreciated the hotel's proximity to the seafront and harbor with rooms that offer stunning views of Loch Broom and the mountains. The spectacular vistas from the hotel windows add a charming touch to the stay, often described as a highlight of their experience. The picturesque setting is complemented by a lively bar and an atmosphere steeped in Scottish pub culture, contributing to the hotel's authentic and welcoming vibe.
Despite its bustling street location, the convenience and central positioning of the Argyll Hotel make it a favored choice for guests looking to immerse themselves in the coastal village life while still enjoying panoramic views and a relaxing environment. The excellent location, combined with friendly and accommodating staff, ensures a comfortable and memorable stay for all visitors.
Breakfast
Argyll Hotel's breakfast offerings have garnered a mix of feedback from guests. The majority of reviews highlight the positive aspects with many guests describing the breakfast as excellent, lovely, fantastic and very good. Notably, terms like top-notch, delicious and traditionally good were also frequently mentioned with some guests recommending specific items such as the bacon and black pudding.
However, it is essential to note that breakfast is not served at the hotel itself but in a neighbouring venue or a pub across the street. This arrangement met with approval from some, specifically praising the super tasty breakfast and good coffee provided there. Guests appreciated the friendly staff and the hot, cooked-to-order meals.
On the downside, some guests were disappointed by the lack of breakfast availability at the hotel with a few remarking on the inconvenience of late breakfast times, which started at 8am or later. The absence of breakfast inclusion in the room rate and additional costs of £10.95 were also pointed out by several guests as a negative aspect. Additionally, there were instances where breakfast service was disrupted due to staff illness or the dining area being deserted. Despite these issues, the overall sentiment remained that the food quality was high, earning praise for being filling and tasty.
Dinner
Dinner at the Argyll Hotel offers a diverse and well-prepared culinary experience that guests generally find satisfying. Many patrons highlight the food as excellent with terms such as delicious, lovely and hearty frequently used to describe their meals. Guests appreciate the varied menu, noting items like steak and chips and burgers for their taste and quality.
The ambiance of the in-house pub and restaurant adds to the dining experience with a warm and welcoming bar, live music from talented artists and a fun atmosphere where people often chat and share their enjoyment. The venue is particularly praised for its authentic feel and the stunning view of the bay from the pub.
However, it is worth noting that there are occasional comments about the food being reasonable but not exceptional with some guests feeling their dinner didn't meet expectations. There are reports of logistical hiccups, such as limited availability of certain dishes and the presence of only one chef on specific days, which sometimes leads guests to explore dining options at the sister hotel nearby, also known for its lovely and dog-friendly meals.
Overall, dining at the Argyll Hotel is a pleasant experience marked by good, reasonably priced food and a lively yet cozy atmosphere.
Rooms
The rooms at the Argyll Hotel offer a mix of experiences. Many guests highlight the cleanliness and comfort with phrases like very clean, cozy and comfortable frequently mentioned. Several rooms boast beautiful views, especially of the waterfront or Loch Broom, contributing to a pleasant stay. Spaciousness is another positive attribute with guests appreciating large rooms and comfortable beds.
The decor and furnishings in some rooms are also praised, described as nicely decorated and neat. However, there are recurring themes of dated interiors and the need for refurbishment. Some rooms have old-fashioned or tired furniture and certain areas, like carpets, show noticeable wear. The lack of en-suite bathrooms in some rooms and issues like cold temperatures and dim lighting are occasional concerns.
Despite these drawbacks, the hotel's fantastic location and the charm of rooms with quaint decorations and lovely views seem to offer a generally satisfying experience for guests. Overall, while some rooms may require updates, many visitors find comfort and cleanliness to be the defining features of their stay at the Argyll Hotel.
Beds
The Argyll Hotel offers a generally positive experience when it comes to the quality of its beds, making it an appealing choice for travelers seeking comfortable accommodations. The majority of guest reviews highlight the beds as being very comfortable and often describe them as clean and cozy. Guests frequently mention nicely made beds with quality bedding and pleasant décor in the rooms. Several reviews specifically praise the double beds for their comfort and cleanliness.
However, it's worth noting that a few guests experienced discomfort, citing issues like hard pillows, bed frames in need of repair and limited pillow options. Despite these occasional concerns, the overwhelming sentiment suggests that the Argyll Hotel provides a restful night's sleep with its well-maintained and comfortable beds.
Cleanliness
The Argyll Hotel has received mixed reviews concerning the cleanliness of its facilities. On the positive side, numerous guests have noted that the bathrooms were spotless, clean and tidy on several occasions. Some mentioned that their rooms were clean, comfortable and spacious, contributing to a pleasant stay.
However, a significant number of reviews pointed out various cleanliness issues. Guests frequently mentioned that the bathrooms, while sometimes clean, were often dated, grubby and had maintenance issues, including loose toilet seats and dirty tiles. The overall decor of the hotel and the rooms was described as tired and run-down with elements such as carpets and walls appearing dirty.
Reviews also highlighted recurring problems such as dust, cobwebs and general neglect in the rooms and communal areas. Specific complaints included dirty showers, stained carpets and untidy grounds. Some rooms had an unpleasant smell and visible dirt, such as liquid deposits on furniture and cobwebs in both rooms and bathrooms.
In summary, while some guests found their rooms to be clean and comfortable, a larger number reported various issues with cleanliness and the dated condition of the hotel facilities. Improvements in the maintenance and cleaning standards could enhance the overall guest experience at the Argyll Hotel.
Staff
The reviews of the Argyll Hotel consistently highlight the friendliness and helpfulness of the staff. Guests frequently mention encountering friendly, welcoming and accommodating staff members throughout their stay. Specific individuals, such as Dom the barman and Donnie the host, were noted for their exceptional kindness and hospitality.
In terms of service, many guests found the staff to be attentive, efficient and always ready to assist. There were mentions of the staff making efforts to provide a pleasant experience, even going so far as to offer a complimentary breakfast in certain instances. The positive attitude of the team helped create a warm and inviting atmosphere in the hotel.
However, there were a few less favorable comments indicating inconsistencies in staff behavior. Some guests experienced unprofessionalism and unfriendliness, particularly at the reception with instances of rude interactions and a lack of helpful information. Additionally, concerns such as the absence of staff at certain times and lapses in Covid-19 compliance were noted.
Overall, despite a few negative experiences, the predominant sentiment is that the Argyll Hotel staff are generally friendly, helpful and work hard to ensure a pleasant stay for their guests.
Wi-Fi
Guests have shared mixed experiences regarding the WiFi at Argyll Hotel. Several reviews highlight the excellent and very good WiFi, emphasizing that the hotel provides free internet access. However, some guests faced challenges, noting the WiFi as unreliable or hard to connect. Additionally, a few reviews mentioned the absence of WiFi or did not highlight it at all, indicating that there might be inconsistencies in the service. Overall, while positive remarks about the WiFi were common, it's clear that the connectivity experience can vary.
Parking
Argyll Hotel offers a range of parking options for guests, including a large car park at the rear of the hotel that many find easy to navigate. The ample on-site parking is generally appreciated, though some suggest it could benefit from a tidy-up, as there have been reports of rubbish and an irregular surface in some areas. Despite this, the parking is mostly described as clean and tidy, providing a convenient option for those staying at the hotel. It's worth noting that parking availability may be an issue on weekends, so guests might want to plan accordingly. Free parking is an added perk with spaces available both in front of and behind the hotel. For guests looking for ease and convenience, especially during weekdays, the parking facilities should meet their needs adequately.
3 Star
The Argyll Hotel in Ullapool appears to receive mixed feedback regarding its three-star rating. Many guests feel that the facilities and services are fairly typical for this category with the cost and quality aligning with standard expectations. However, there is a strong sentiment among reviewers that the hotel falls short of truly earning its three-star designation. The consensus is that the current standards might be more fitting for a two-star rating with some guests expressing confusion over its current classification. Additionally, many reviews point out that the hotel seems overpriced for what it offers, especially when compared to other options in the area. Despite these reservations, the reviews reflect an overall average experience, though it is evident that expectations might not always align with reality.
Dog Friendly
The Argyll Hotel shines as a pet-friendly destination, warmly welcoming canine companions. Visitors repeatedly highlight the hotel's very dog-friendly atmosphere, ensuring that pets feel at home. The presence of a dog-friendly park right in front and dog-walk facilities nearby enhance the experience for pet owners. The staff is consistently described as welcoming and helpful with dogs, contributing to the inclusive, paw-friendly environment. However, some guests mention an additional fee of £15 for their dog, raising concerns about the value of this charge in relation to the dog-friendliness of the amenities. Despite this, the hotel remains a favored spot for those seeking a comfortable stay alongside their furry friends.
No, Argyll Hotel doesn't have any pool.
No, a spa isn't available at Argyll Hotel.
Yes, Argyll Hotel welcomes dogs.
Yes, parking facilities are available at Argyll Hotel.