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Summary of reviewsComfort Hotel Winn is highly regarded for its prime central location in Umeå, making it a top choice for travelers interested in exploring the city. Guests frequently praise its proximity to key transport points, shopping centers, restaurants and various entertainment venues. The views from higher floors further enhance its appeal. The hotel's strategic positioning combined with good amenities and cleanliness makes it a preferred choice for many visitors.
The breakfast experience receives positive feedback with many guests enjoying the variety, quality and the fact that it is served later on Sundays. Despite some criticism regarding crowding and limited selections, the overall sentiment is favorable. Dinner at the hotel’s restaurant is also well received for its delicious and superb food, cozy interior and accommodating staff, including pet-friendly policies. However, the restaurant can get crowded and noisy in the evenings.
Rooms at Comfort Hotel Winn are commonly appreciated for their modern, clean and stylish interiors with comfortable beds and spacious layouts. Guests particularly enjoy the fantastic views offered by rooms on higher floors. Nonetheless, there are recurring issues with cleanliness, inconsistent room temperatures and an absence of safes and minibars.
Staff at the hotel consistently receive high praise for their friendliness, helpfulness and accommodating nature. They are known for going above and beyond to ensure guests have a pleasant stay, contributing significantly to the hotel’s positive reputation.
Wi-Fi service, while generally acceptable for basic needs, could benefit from improved connectivity and better communication of access details. Family amenities are well-regarded with spacious rooms designed for families and a child-friendly environment bolstered by accommodating staff.
The hotel's central location also makes it an excellent choice for enjoying Umeå's vibrant nightlife, though noise levels from nearby spots might be an issue for some guests. Beds receive mixed reviews; while many find them comfortable, others have issues with their firmness, size and stability.
Comfort Hotel Winn delivers a generally satisfactory experience that aligns closely with a four-star rating. It offers good value with its convenient location, cleanliness and helpful staff, though there are areas that could be improved to fully meet high expectations. Despite some limitations, such as a lack of dedicated parking and minor room issues, the hotel remains a commendable option for both leisure and family travelers. Show more
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Dog Friendly Hotel
This hotel is pet-friendly.
Accessible Hotel
This hotel offers accessible rooms specifically designed for guests with disabilities to facilitate their stay. It is located in the heart of Umeå with easy access to shops, restaurants, and attractions. The hotel also provides free WiFi throughout the building.
Family Friendly Hotel
Hotel near Nightlife Spots
4-Star Hotel
Room Types
Corner Double RoomSpacious, air-conditioned room with large windows overlooking Umeå city centre.
Compact Double Room without WindowsThe double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Standard Double RoomThe double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Superior Double or Twin RoomThe twin/double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. This twin/double room has parquet floors, heating, a flat-screen TV with satellite channels and city views. The unit has 3 beds.
Standard Twin RoomThe twin room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This twin room features heating, a flat-screen TV with satellite channels and city views. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
The Comfort Hotel Winn in Umeå consistently receives high praise for its prime location. Guests repeatedly commend its central position, stating it is within walking distance to key points such as the main train station, bus stops, shopping centers, restaurants and various entertainment venues like the Idun Theatre and Umeå Jazz Festival site. Conveniently situated right in the middle of the city, the hotel offers quick and easy access to local attractions, making it an ideal base for exploring Umeå. Many guests highlight the fantastic views available from higher floors, adding to the appeal of its setting. Overall, the hotel's strategic and central position, combined with good amenities and cleanliness, garners appreciation and makes it a preferred choice for travelers.
Breakfast
The breakfast experience at Comfort Hotel Winn receives high praise from many guests. Numerous reviews highlight the excellent quality of the breakfast, describing it as varied, delicious and with a great selection of options. Fresh and tasty options like croissants and well-prepared eggs are frequently mentioned. Guests particularly appreciate the fact that breakfast is served later on Sundays, allowing for a relaxed start to the day.
However, there are several notes of criticism. Some guests found the breakfast area crowded and chaotic with long queues and food running out quickly. Others were disappointed with the limited selection and a perceived lack of fresh vegetables and wholegrain bread. The arrangement of coffee and juice stations could also use improvement, as they tended to create bottlenecks.
Despite these issues, the overall sentiment remains positive with many reviewers complementing the friendly staff and clean, well-presented breakfast area. The combination of delicious food and a central location makes Comfort Hotel Winn a favorable choice for travelers.
Dinner
Comfort Hotel Winn offers a varied culinary experience that has received high praise for its delicious and superb food. Guests particularly enjoyed the convenience of having a restaurant with a cozy interior right on the ground floor, making it easy to get a table for dinner. The menu is described as exciting and reasonably priced with some guests looking forward to dining there on future visits.
The service at the hotel restaurant is commendable with staff being very attentive. It's especially appreciated that pets are welcome, allowing guests to bring their dogs for both dinner and breakfast. The breakfast itself received mixed reviews; while versatile and enjoyable for some, others felt it could use more variety, particularly in types of bread.
However, some aspects have room for improvement. The restaurant can become crowded and noisy in the evenings with music sometimes being played too loudly. Additionally, the dinner menu can be limited, especially later at night and some guests found it difficult to get a table despite planning to dine there.
Despite these minor issues, the overall dining experience at Comfort Hotel Winn is quite positive with many guests expressing their satisfaction with the quality and taste of the food offered. For a balanced meal and vibrant atmosphere, this hotel restaurant seems to be a good choice.
Rooms
The rooms at Comfort Hotel Winn are generally appreciated for their modern, clean and stylish interiors. Guests frequently mention the comfortable beds and spaciousness of the rooms with many rooms offering fantastic views thanks to large windows. Interior decor is noted to be pleasing and contemporary, creating a fresh and cozy atmosphere. Some rooms stand out for being particularly large and well-equipped, featuring amenities like a kettle and small refrigerator, although there are mentions of missing safes and minibars.
Despite these positive aspects, there are recurring criticisms about cleanliness with some guests finding dust or poorly cleaned areas. The heating and air conditioning systems have also been described as inadequate by a few reviewers, making room temperatures inconsistent. Other issues include small room sizes and insufficient storage space. Additionally, amenities like extra pillows and better bathroom maintenance have been highlighted as areas needing improvement.
The views from higher floors are highly praised, providing a splendid outlook over Umeå. Some guests were fortunate to receive upgraded rooms at no extra cost, enhancing their stay experience. However, others faced issues with room readiness and noise levels. Overall, while the rooms offer comfort and modernity, there are areas where improvements could enhance the guest experience further.
Beds
Comfort Hotel Winn receives mixed feedback regarding its beds. Many guests appreciated their comfort, describing the beds as comfortable, super comfortable, really comfortable and nice. Several comments specifically praised the comfortable mattress, beds and duvets, which contributed to a restful night's sleep. However, some guests found them too soft, hard or simple, causing issues like back pain and discomfort.
The size and stability of the beds drew criticism with mentions of beds sliding apart or being too small and unstable. Pillows garnered less favorable reviews with descriptions like thin, flimsy and too big. A few guests noted specific problems like creaky beds or low-quality materials.
Despite some detractors, many visitors reported a good night's sleep and highlighted the quality of bedding. The overall sentiment points toward a generally satisfying experience with room furnishings that may need updates or improvements to meet varied preferences.
Cleanliness
At Comfort Hotel Winn, guests have shared mixed feedback regarding the hotel's cleanliness. On the positive side, many appreciated the clean, fresh and well-presented rooms, often describing them as neat, tidy and with a very good level of cleanliness. Visitors enjoyed the calm and quiet environment, noting the friendly and accommodating staff. The hotel’s general cleanliness was considered good with some rooms being described as super clean and spacious, contributing to a pleasant atmosphere.
However, there were notable concerns that should not be overlooked. Some guests reported issues with less than satisfactory cleaning standards, such as dusty surfaces, dirty bathrooms and leftover items from previous guests. Specific issues included unclean restrooms, dirty floors and unemptied trash bins. There were also mentions of problematic room conditions, such as missing toiletries, smelly rooms and instances of inconsistent cleaning practices. Additionally, a few guests experienced a lack of regular cleaning, sometimes only occurring every fourth day, which contributed to feelings of neglect in maintenance.
In conclusion, while many guests found the Comfort Hotel Winn to be a clean and welcoming place, others pointed out areas where cleaning standards could be significantly improved. For an optimal stay, potential visitors might want to consider both the positive aspects and the reported inconsistencies in cleaning quality.
Staff
Visitors to Comfort Hotel Winn have consistently praised the hotel for its exceptional staff. Words like friendly, helpful and accommodating appear frequently, underscoring the warm and welcoming atmosphere created by the team. Guests often highlight the genuine friendliness and professionalism of the staff, both at the reception and in the restaurant. Specific mentions of service-oriented and solution-oriented attitudes reveal that the staff goes above and beyond to meet guests' needs, making check-ins and other interactions pleasant experiences.
While some reviews note minor issues such as an occasionally absent receptionist or staff appearing stressed during busy periods, the overall sentiment remains overwhelmingly positive. Guests describe the staff as attentive, ensuring that rooms are cleaned promptly and all requests are handled efficiently. The team's commitment to guest satisfaction is further emphasized by personalized touches with guests noting instances of staff doing everything possible to make their stay enjoyable.
In addition to the friendliness, guests appreciate the staff's helpfulness and willingness to provide information and accommodate special requests. The repeated accolades for the hotel's service signal that Comfort Hotel Winn prioritizes a guest-centered approach, making it a preferred choice for travelers seeking a hospitable environment.
Wi-Fi
Wi-Fi at Comfort Hotel Winn generally worked fine once requested, though information about accessing it wasn't readily available in the room. Some guests faced challenges connecting their devices to the TV, whether via Bluetooth or Chromecast and experienced disturbances with TV channels. Wi-Fi reliability varied with a few noting difficulties in accessing the Internet or finding it choppy and laggy at times. Despite these issues, the hotel provided Wi-Fi speed that was acceptable for basic needs when properly engaged. However, improvements in the communication of Wi-Fi details and overall connectivity could enhance the guest experience.
Family
Comfort Hotel Winn in the city center offers a blend of family-friendly amenities that cater to both parents and children. The hotel provides rooms designed for families, though some guests mentioned that they encountered noise issues and felt the rooms could use additional hooks and lighting. Families noted that children's needs were well met with child-friendly staff and comfortable, spacious rooms.
The location is ideal, making it easy for families to visit nearby attractions or family members in the city. The hotel staff are known for being accommodating and welcoming, creating a pleasant atmosphere for kids. Breakfast, especially in the summer, received praise, although some guests were disappointed by restrictions on gathering even when space was available.
Overall, guests found the hotel to be a good option for family stays, appreciating the upgraded rooms and child-friendly environment. Families can stay in rooms tailored for their needs, including the option for up to four people to share and even allowing pets. Despite minor issues, Comfort Hotel Winn stands out as a comfortable and convenient choice for family travel.
Nightlife
Comfort Hotel Winn boasts a prime central location, making it an excellent choice for those looking to immerse themselves in Umeå's vibrant nightlife. The surrounding area is filled with a variety of dining options, pubs and shops, all just a short walk from the hotel. Guests have highlighted the hotel's cozy atmosphere, complemented by the bustling nightlife nearby. The hotel's bar and the friendly staff add to the enjoyable experience.
However, potential guests should be aware of the noise levels, especially from the nearby restaurant and nightlife spots, which can sometimes be loud, particularly on Saturday nights. The breakfast experience can be quite crowded and chaotic with long queues reported by several visitors. Despite these points, the hotel's central location and proximity to popular nightlife spots make it a favored choice for those looking to explore the urban scene of Umeå.
4 Star
Comfort Hotel Winn presents a solid option for a stay in the city center, delivering a generally satisfactory experience, aligning closely with a four-star rating. The hotel is clean and modern with a calm atmosphere and the rooms are of high quality. Guests consistently note the accommodating and friendly staff, which enhances the overall positive experience.
Despite some assets, the hotel has a few limitations: there's no minibar or refrigerator in the rooms and there are instances of an unmade bed and unchanged towels. Additionally, the rooms, while nice, are beginning to show signs of wear and damage, detracting slightly from the overall standard.
The location of the hotel is highly convenient, being directly in the city center and the breakfast offered is high-end, although it may not feel as luxurious as expected. Views from the rooms can be a hit or miss—some face a large lightbox which isn't particularly appealing. While the room temperature is moderate and the absence of in-room tea or coffee can be a minor letdown, the overall experience remains commendable.
In summary, Comfort Hotel Winn delivers good value and an enjoyable stay with its central location, cleanliness and helpful staff, though there are areas needing improvement to fully meet the high expectations of a four-star rating.
Accessible
Comfort Hotel Winn receives high marks for its central location and friendly, helpful staff. Guests appreciated the hotel's close proximity to good parking options at P-huset Nanna, though some noted the lack of dedicated parking for hotel guests could be challenging. The accessibility features of the hotel left guests with mixed feelings; while some found it easily accessible and noted that their disabled family members were very pleased with the room, others encountered difficulties such as issues with the elevator and out-of-service escalators. Despite these drawbacks, the hotel's location near transportation and its decent breakfast were highlights for many visitors.
Dog Friendly
Comfort Hotel Winn is highly praised for its exceptional pet-friendly facilities, making it an ideal choice for travelers with dogs. The hotel extends a warm welcome to pets, allowing them in almost all areas, including the hotel's own restaurant, GP's, for both dinner and breakfast. Various accommodations such as a dedicated dog floor and specific amenities like towels and bowls for dogs are available, ensuring pets have a comfortable stay. Visitors appreciate the inviting and friendly atmosphere, noting that their pets were treated with great care. The staff is also commended for their friendliness and accommodating nature. Whether traveling with a dog or a cat, Comfort Hotel Winn's thoughtful and inclusive approach to pet hospitality significantly enhances the overall guest experience.
No, Comfort Hotel Winn doesn't have any pool.
No, a spa isn't available at Comfort Hotel Winn.
Yes, Comfort Hotel Winn welcomes dogs.
No, parking facilities aren't available at Comfort Hotel Winn.