Courtyard by Marriott Shillong offers an exceptional travel experience through its outstanding location in the heart of Shillong. Guests consistently praise the hotel for its central positioning, which provides easy access to the city’s main attractions and vibrant culture, allowing for leisurely strolls and stunning views from the rooms. The combination of aesthetically pleasing surroundings, warm hospitality, and well-appointed rooms enriches the overall experience, making it a top choice for visitors.
The breakfast service receives high accolades for its diverse and delicious buffet options, featuring a wide range of choices such as croissants, jams, and honey. This culinary offering stands out as one of the best in India, contributing significantly to the hotel’s reputation for exceptional hospitality, despite occasional slow service.
Guests delight in the hotel's spacious and elegantly decorated rooms with modern amenities and panoramic city views. Cleanliness is a prominent feature, with meticulous upkeep of the rooms and bathrooms noted, alongside thoughtful touches like squeeze bottles for toiletries. The property is described as immaculate, further characterized by its hygienic environments, including an excellent spa facility.
The staff at Courtyard by Marriott Shillong garner high praise for their courteous and friendly demeanor, providing a welcoming atmosphere that lasts through the entirety of each guest's stay. Reviews highlight the attentiveness and helpfulness of the team, who are dedicated to enhancing the visitor experience. Their personalized service extends to both restaurant and room service, ensuring that guests feel genuinely cared for during their time at the hotel.
Overall, Courtyard by Marriott Shillong stands out as a reliable choice for travelers prioritizing exceptional location, cleanliness, hospitality, and comfort.
Vivanta Guwahati is a well-regarded destination, celebrated for its prime location and exceptional service. Nestled amidst serene greenery and hills, the hotel offers a blend of tranquility and accessibility, strategically positioned for easy access to both local attractions and downtown conveniences. This balance makes it an ideal choice for both business and leisure travelers, allowing them to explore the city effortlessly despite being slightly removed from the hustle.
The breakfast experience at Vivanta Guwahati has been highly praised by guests, with many appreciating the extensive variety of both local and international dishes offered. Although there are minor suggestions for improvements, particularly concerning the quality of fruits, the overall dining experience is noted to be enjoyable and satisfying.
Cleanliness is another aspect of Vivanta Guwahati that receives mixed reviews, yet many guests commend the clean and spacious rooms. While there are some criticisms regarding specific areas that could be improved, the hotel maintains a generally decent standard of cleanliness.
The staff at Vivanta Guwahati stands out for their exceptional service and friendliness, consistently impressing guests across various departments. From the reception to housekeeping, and notably at the travel desk, visitors have found the team to be polite, professional, and dedicated to providing excellent service. Specific individuals, such as Biswaroop and driver Giyasuddin, have been recognized for their helpful contributions, highlighting a hospitable environment that especially caters to families.
Overall, while there are areas with room for enhancement, Vivanta Guwahati is broadly appreciated for its beautiful location and positive guest experiences, particularly in dining and staff service.
Novotel Guwahati GS Road garners positive reviews for its excellent and central location, making it a convenient choice for travelers aiming to explore the heart of Guwahati. Guests appreciate its proximity to shops, restaurants and the city center, despite some mentions of traffic noise due to its bustling surroundings. The combination of superb location, cleanliness and friendly staff contribute significantly to its positive reception.
The breakfast at Novotel Guwahati GS Road is often highlighted as a standout feature, described by many as sumptuous, superb and awesome. Both American and Indian cuisines are offered, providing a wide variety of options that enhance the breakfast experience. Although some guests suggest improvements in the selection and freshness of fruits and juices, the overall sentiment remains highly favorable.
Dinner offerings also receive commendation for quality with many guests describing the meals as good or very good. The dinner experience is complemented by excellent service and good value for money, despite minor suggestions for improvement in restaurant and bar service.
Guests find the rooms at Novotel Guwahati GS Road to be modern, clean and spacious, particularly the suites. Comfort levels are high with well-lit, cozy rooms and comfortable beds, supplemented by well-appointed bathrooms. A few criticisms about room sizes and noise from adjacent rooms are noted, but the overall room experience remains positive.
Cleanliness is another strong point with many reviews praising the hotel's hygiene standards and adherence to COVID protocols. While some guests reported occasional issues with room cleaning and upkeep, the overall cleanliness and friendly, professional staff enhance the hotel’s appeal.
Staff hospitality is frequently highlighted with numerous mentions of exceptional service from the likes of Saswati, Arun, Bhaskar and Dipti, contributing significantly to the positive hotel experience. Despite occasional criticisms regarding the reception staff's promptness, the general assessment of the staff is highly favorable.
While Novotel Guwahati GS Road aims to deliver a five-star experience, some aspects fall short of expectations. Guests note discrepancies between advertised amenities and actual conditions, such as the absence of a sitting room or bath tub. Pricing is another area of contention, suggesting a mismatch between service provided and cost. However, the overall experience remains positive with an emphasis on the hotel's advantageous location, cleanliness and commendable staff service.