DoubleTree by Hilton Canton Downtown is highly regarded by guests for its prime location in the heart of downtown Canton, offering easy access to local attractions such as the Pro Football Hall of Fame. This central placement not only allows for convenient exploration of the city on foot but also provides beautiful, clean accommodations with the added benefit of free street parking.
Guests generally enjoy the breakfast options provided at the hotel with the buffet receiving praise for its variety and quality. The spacious dining area and attentive staff enhance the breakfast experience. However, the cost of the breakfast, priced at $20 per person, is seen as a premium with some wishing it were included in the room rate. Despite this, the breakfast remains a highly appreciated aspect of the stay.
The hotel's rooms are another standout feature, consistently praised for their cleanliness, comfort and modern decor. Guests find the rooms spacious and well-maintained with comfortable beds ensuring a restful night's sleep. The absence of kitchenettes is a minor drawback, but the overall impression is one of high quality and welcoming atmosphere.
Cleanliness is a recurring theme in reviews with the entire property, including the lounge area and restaurant, frequently noted for its immaculate condition and modern updates. The hotel feels new and inviting, contributing to an overall sense of freshness.
The staff at DoubleTree by Hilton Canton Downtown are lauded for their friendliness, helpfulness and exceptional service. Guests feel welcomed by the professional and accommodating team with specific commendations given to front desk personnel. This dedication to hospitality significantly enhances the overall guest experience.
The indoor pool at the hotel is generally well-received, noted for its size, beauty and inviting ambiance. It is particularly appreciated by families, although some guests mentioned the water can be cold occasionally and there were minor concerns about maintenance and the presence of unattended children. Nevertheless, the pool adds significant value to the stay.
Lastly, the beds at the hotel receive consistent praise for their comfort. Guests highlight the super comfortable beds and soft pillows, although a few guests found the beds a bit hard or stiff. Despite minor size issues noted by some, the overall consensus is that the beds contribute greatly to a comfortable stay.
The Kent State University Hotel and Conference Center has received mostly positive reviews from guests. The hotel's location is highly praised, as it is situated in the heart of Kent and is close to numerous shops, restaurants and attractions. The rooms are described as spacious, clean and comfortable with modern facilities. The hotel staff are also highlighted as friendly and helpful, providing excellent customer service. Some guests note that the hotel's conference center is excellent with a variety of meeting spaces available, making it perfect for business travelers. The hotel's restaurant, the Black Squirrel, is also highly rated with guests enjoying the delicious food and beverages offered. However, some guests have mentioned that parking can be an issue as it is not included in the package and the paid parking is a block away from the hotel and not in a covered area. Despite this, guests generally agree that the Kent State University Hotel and Conference Center is an excellent choice for anyone wanting to stay in Kent, Ohio.
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