The Wrightington Hotel, Health Club & Spa offers great leisure facilities to its guests, including a big swimming pool, gym and spa. The pool facilities have received mixed reviews however with some guests finding the cleanliness of the pool and the grubbiness of the pool area disappointing. Some guests have also reported that not all facilities were available during their stay or were undergoing refurbishment with the Jacuzzi being broken or closed due to Covid restrictions. Despite these issues, many guests still enjoyed the pool and spa facilities, especially after a long journey with some guests praising the view of the pool from their room. It is recommended to check with the hotel beforehand regarding the availability of pool facilities during your stay.
The hotel provides an indoor heated swimming pool, a sauna, and a steam room within its Leisure Club. Access to the pool, sauna, steam room, and jacuzzi incurs an additional charge of £10 per adult per visit, although the fitness suite is complimentary.
Summary of reviews related to the 'Pool' category
The Mercure Haydock Hotel's pool provides a mixed experience for guests. While some guests enjoy the lovely swimming pool and lounging area, others find it shocking and outdated. The facilities are good overall with the pool and spa being great and the sauna receiving praise. However, the jacuzzi is on a timer, which can be frustrating for guests. The pool itself is quite cold and some guests report that the swimming pool filter broke, causing some safety concerns. There are also reports of missing tiles in the pool, making it sharp underfoot. Additionally, the pool can be quite crowded, as school kids and swimming classes often use it. While some guests find the pool and spa excellent and their kids love it, others find it disappointing and overpriced. Overall, the pool at Mercure Haydock Hotel is a mixed bag, providing both positive and negative experiences for guests.
The Holiday Inn Haydock by IHG, receives generally positive feedback for its pool facilities. Guests frequently highlight the pool as a standout feature, describing it as clean, inviting and well-maintained. Many found the pool to be relaxing with ideal water temperatures and ample amenities such as a sauna and jacuzzi. Families particularly enjoyed the pool with children often expressing delight in using it.
The gym, pool and spa staff receive commendations for being fantastic and helpful, further enhancing the overall experience. Despite some guests mentioning sporadic closures and limited swim times for children, many still appreciated the modern and clean facilities.
A few minor complaints included the pool requiring an upgrade and occasional overcrowding due to local residents' usage. Nevertheless, visitors generally left with positive impressions, noting that the pool area complemented their stay and made the hotel a preferred choice for leisure activities.
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals, is admired for its scenic and peaceful location surrounded by tranquil woodlands and a picturesque lake. Its proximity to the motorway and local attractions makes it convenient for travelers. The hotel is praised for its modern facilities, clean and spacious rooms, and friendly staff, contributing to a relaxing ambiance and providing good value for money.
Breakfast offerings receive mixed reviews; many guests enjoy a delicious and hearty meal, particularly the English breakfast, which is both flavorful and filling. While some appreciate the variety and prompt service, others find the breakfast schedule too early and occasionally encounter shortages or quality issues.
Dinner at the hotel impresses many with high-quality food, friendly staff, and a pleasant atmosphere. Dishes like burgers and steaks are highly praised, despite occasional long wait times and basic menu selections. Service recovery is noted positively, with complimentary meals offered when delays occur.
Rooms at the hotel are noted for their cleanliness, comfort, and modern touches, though some guests experience issues like uncomfortable mattresses or minor maintenance problems. The hotel maintains a peaceful atmosphere and offers warm hospitality, enhancing guest satisfaction.
Cleanliness across the hotel is consistently noted, with immaculate public areas and tidy rooms contributing to an inviting atmosphere. Housekeeping is frequently commended, and staff interactions are overwhelmingly positive, enhancing the guest experience.
Staff at the hotel are frequently praised for their friendliness and efficiency, especially at reception. While generally polite and accommodating, a few instances of rudeness and understaffing are noted, impacting service quality at times.
The spa and leisure facilities are undergoing refurbishment, potentially enhancing future experiences. Current feedback reflects some dissatisfaction due to closed facilities, although optimism remains high for improved amenities once renovations are completed.
Beds receive diverse feedback, with some guests praising their comfort and cleanliness, while others experience issues with mattress firmness and broken beds. This indicates room for improvement in providing consistently comfortable accommodations.
Overall, Park Hall Hotel & Spa offers a pleasant stay characterized by its beautiful setting, friendly staff, quality dining, and generally satisfying accommodations, promising further enhancement through ongoing renovations.