The Swan Hotel
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Summary of reviewsThe Swan Hotel is widely celebrated for its picturesque riverside location beside the River Severn, providing a tranquil yet conveniently accessible retreat from the town center and its attractions. Its charming period property, in a scenic setting, evokes a peaceful atmosphere that is perfect for relaxation and exploration. Guests appreciate the stunning views and nearby amenities, including bars, restaurants and historic sites, making it an ideal spot for a restful getaway.
The breakfast at The Swan Hotel receives high praise for its generous portions and superb taste, particularly the Full English breakfast and freshly cooked options like poached eggs. Guests enjoy the friendly and accommodating service, although some find the pricing steep and serving hours starting at 9:00 AM a bit late. Despite these minor criticisms, the breakfast remains a highlight for many with numerous guests eager to return for the delightful offerings and excellent service.
Dinner at the hotel is also well-regarded with the food described as lovely, excellent and very tasty. Popular dishes include the steak dinner, lamb shank and burgers with considerate vegetarian options available. While some find the dining hours restrictive and the menu occasionally basic, the overall dining experience remains positive with quality food and value for money.
The rooms at The Swan Hotel are noted for their cleanliness, comfort and modern amenities, such as large TVs with Netflix. Guests appreciate the spacious rooms and lovely views of the river, adding to the relaxing environment. Recent renovations have left many rooms fresh and clean, though a few guests reported issues such as overly hot rooms, low ceilings or dated bathrooms. Despite these occasional drawbacks, the majority of guests found the accommodations enjoyable and well-maintained.
Cleanliness at the hotel is exceptional with guests frequently describing the rooms and bathrooms as spotless and modern. The meticulous housekeeping and the pleasant, cheerful staff contribute to a welcoming atmosphere, enhanced by the hotel's beautiful, historic setting by the river.
The staff at The Swan Hotel consistently receives high marks for their friendliness, helpfulness and professionalism. Their attentive and hospitable nature significantly enhances the guest experience and the hotel is noted for its pet-friendly approach. Dogs are warmly welcomed with staff going out of their way to ensure both pets and their owners have a pleasant stay.
Beds at The Swan Hotel are generally described as very comfortable with quality cotton bed linen and extra-large, comfy mattresses contributing to a good night's sleep. While there were some complaints about beds being too soft or combined singles causing discomfort, these issues were minor compared to the overall praise for bed quality.
For those seeking a romantic retreat, The Swan Hotel is an excellent choice. Its riverside views, beautifully decorated rooms and thoughtful touches for special occasions create a serene and romantic atmosphere, perfect for couples. The spot by the river is highlighted as a lovely place to enjoy a drink and savor the peaceful surroundings.
Overall, The Swan Hotel stands out for its idyllic location, excellent food, comfortable accommodations, high standards of cleanliness and exceptional staff. Its welcoming atmosphere, particularly for dog owners and romantic setting near the River Severn make it a favored destination for a variety of travelers.
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The breakfast at The Swan Hotel receives high praise for its generous portions and superb taste, particularly the Full English breakfast and freshly cooked options like poached eggs. Guests enjoy the friendly and accommodating service, although some find the pricing steep and serving hours starting at 9:00 AM a bit late. Despite these minor criticisms, the breakfast remains a highlight for many with numerous guests eager to return for the delightful offerings and excellent service.
Dinner at the hotel is also well-regarded with the food described as lovely, excellent and very tasty. Popular dishes include the steak dinner, lamb shank and burgers with considerate vegetarian options available. While some find the dining hours restrictive and the menu occasionally basic, the overall dining experience remains positive with quality food and value for money.
The rooms at The Swan Hotel are noted for their cleanliness, comfort and modern amenities, such as large TVs with Netflix. Guests appreciate the spacious rooms and lovely views of the river, adding to the relaxing environment. Recent renovations have left many rooms fresh and clean, though a few guests reported issues such as overly hot rooms, low ceilings or dated bathrooms. Despite these occasional drawbacks, the majority of guests found the accommodations enjoyable and well-maintained.
Cleanliness at the hotel is exceptional with guests frequently describing the rooms and bathrooms as spotless and modern. The meticulous housekeeping and the pleasant, cheerful staff contribute to a welcoming atmosphere, enhanced by the hotel's beautiful, historic setting by the river.
The staff at The Swan Hotel consistently receives high marks for their friendliness, helpfulness and professionalism. Their attentive and hospitable nature significantly enhances the guest experience and the hotel is noted for its pet-friendly approach. Dogs are warmly welcomed with staff going out of their way to ensure both pets and their owners have a pleasant stay.
Beds at The Swan Hotel are generally described as very comfortable with quality cotton bed linen and extra-large, comfy mattresses contributing to a good night's sleep. While there were some complaints about beds being too soft or combined singles causing discomfort, these issues were minor compared to the overall praise for bed quality.
For those seeking a romantic retreat, The Swan Hotel is an excellent choice. Its riverside views, beautifully decorated rooms and thoughtful touches for special occasions create a serene and romantic atmosphere, perfect for couples. The spot by the river is highlighted as a lovely place to enjoy a drink and savor the peaceful surroundings.
Overall, The Swan Hotel stands out for its idyllic location, excellent food, comfortable accommodations, high standards of cleanliness and exceptional staff. Its welcoming atmosphere, particularly for dog owners and romantic setting near the River Severn make it a favored destination for a variety of travelers.
Hotel for Honeymoon
Located in Upton upon Severn, The Swan Hotel offers a waterside setting. The hotel's location and comfortable accommodations make it a pleasant choice for a honeymoon.
Romantic Hotel
Located in Upton upon Severn, The Swan Hotel offers a charming riverside setting. Its location and comfortable accommodations make it suitable for a romantic break.
Dog Friendly Hotel
Hotel with Free Wi-Fi
Hotel for Adults Only
Small Hotel
4-Star Hotel
Guest Reviews
Situated in a picturesque setting, The Swan Hotel boasts a remarkable location right beside the river. This stunning riverside spot offers views of the River Severn, making it an idyllic retreat for visitors. The hotel's position is considered ideal for a peaceful getaway, secluded from the main street yet conveniently close to the town centre and local attractions. Guests frequently highlight the beautiful and scenic surroundings with many appreciating the proximity to bars, restaurants, historic buildings and the Three Counties Showground.
Renowned for its excellent and beautiful location, The Swan Hotel allows guests to enjoy the tranquillity offered by the riverfront, while also providing easy access to the vibrant life of the town. The charming period property complements its spectacular riverside views, creating a perfect backdrop for a relaxing stay. Overall, the hotel's location is frequently praised for its combination of natural beauty and convenience, making it an excellent choice for those looking to explore the area or simply unwind by the river.
The breakfast experience at The Swan Hotel has generally received high praise from guests, highlighting its generous portions, superb taste and variety. Many guests have described the breakfast as excellent, superb, fantastic and a must-have with specific commendations for the Full English breakfast and freshly cooked options. The quality of the meals appears consistently high with remarks about the food being well-cooked and delicious, specifically praising items such as the poached eggs.
Guests also appreciated the friendly and accommodating staff, contributing to a positive dining experience. However, there were some critiques regarding the pricing and timing with a few guests finding the breakfast to be expensive and the serving hours—starting at 9:00 AM—too late for their liking. Despite these minor grievances, the overall sentiment remains positive with several guests expressing their intention to return to the hotel for its delightful breakfast offerings and commendable service.
The Swan Hotel offers a delightful dining experience with several positive highlights from guest reviews. Diners commend the food as lovely, excellent and very tasty with particular praise for the steak dinner, which is both excellent and reasonably priced. The lamb shank and burgers are notably popular among patrons. The menu caters to various dietary needs, including vegetarian options for both dinner and breakfast.
The food is noted for its quality and value for money, whether enjoyed in the restaurant or the bar. Despite the occasional need to dine in the bar due to events, the experience remains positive. However, guests should be mindful of the restrictive dining hours with food service stopping early in the evening and the bar closing by 9:00 pm. Some visitors did find the revised menu limited and basic, but alternative dining options in the charming surrounding village are available.
Overall, the culinary experience at The Swan Hotel promises delicious and satisfying meals, though planning around the limited service hours is recommended.
The rooms at The Swan Hotel offer a generally positive experience for guests with many reviews praising their cleanliness, comfort and modern touches. A significant number of guests appreciated the lovely views of the river, adding to the overall charm of their stay. The rooms tend to be spacious, well-presented and equipped with comfortable beds and modern amenities, such as large TVs with Netflix.
Several reviews highlighted the recent renovations, noting the fresh and clean state of the bathrooms and bedrooms. Guests also remarked on the peaceful environment, especially those rooms overlooking the river, which provided a quiet retreat.
While most rooms were described as spacious and well-equipped, a few guests found some drawbacks, such as rooms being very hot, having low ceilings or demonstrating signs of wear and needing refurbishment. Some bathrooms were mentioned as being dated with poor shower spaces. Nevertheless, the overall sentiment remains positive with the stunning location and helpful staff enhancing the guest experience.
Guests at The Swan Hotel generally found the beds to be very comfortable, often highlighting the quality cotton bed linen which enhanced their comfort. Many reviewers appreciated the extra large and mega comfortable beds, often describing them as super comfortable with positive mentions of the pillows as well. Several guests also noted that the rooms were comfy and clean, adding to their overall pleasant experience. The quality of the beds was frequently praised, contributing to a good night's sleep. However, there were a few criticisms, such as some beds being too soft, noticeably uneven or noisy. Occasionally, combined single beds forming doubles were found to be uncomfortable due to the gap between the mattresses. Nonetheless, these points were often offset by the room's comfort and view. Generally, the comfort of the beds at The Swan Hotel was a strong point according to most reviews.
The Swan Hotel has received glowing reviews for its impeccable cleanliness. Guests consistently describe the rooms, linens and bathrooms as very clean, modern and well-equipped. Many use terms like spotlessly clean, exceptionally clean and lovely clean room, highlighting the meticulous housekeeping standards.
The staff are noted for being exceptionally pleasant, helpful and friendly, contributing to the comfortable and welcoming atmosphere of the hotel. The breakfast and overall service are praised for their excellence with guests enjoying very clean and comfortable accommodations. The historic building is beautifully maintained and offers a unique charm, enhanced by its prime location by the river and close to the town center.
Despite this, there are a few mentions of minor inconveniences, such as overly hot rooms and some rooms lacking a shower. However, these issues have not overshadowed the generally positive experiences with many guests expressing satisfaction with their stays and the hotel's high standards of cleanliness.
The reviews for The Swan Hotel consistently highlight the exceptional quality of the staff. Guests frequently describe the team as very pleasant, welcoming and friendly. Many reviewers emphasize the helpfulness and attentiveness of the staff, noting that they are both kind and accommodating. This is particularly important as it appears that the hotel is notably pet-friendly with several guests appreciating the warm reception extended to their dogs.
The staff, regardless of age, are praised for their professionalism and demeanor, contributing significantly to a cheerful and relaxed atmosphere. The management and reception also receive commendations for being hospitable and responsive, ensuring that all visitors' needs are met efficiently.
Overall, the consistent high praise for The Swan Hotel's staff suggests a strong, customer-focused culture that significantly enhances the overall guest experience, complemented by an excellent location and comfortable accommodations.
The Swan Hotel offers a charming and romantic experience, highlighted by its nice location and fabulous views of the River Severn. Guests frequently mention the beautiful, well-decorated rooms with many having views overlooking the river, which adds to the overall serene atmosphere. The spot near the river is noted as a lovely place to sit and enjoy a drink, enhancing the romantic setting. The hotel goes the extra mile for special occasions, as evidenced by thoughtful touches like a bottle of Cava and chocolates for newlywed guests. Overall, the combination of beautiful rooms, excellent location and picturesque river views makes it a delightful choice for a romantic getaway.
The Swan Hotel stands out for its admirable dog-friendly facilities and services. Guests consistently highlight the warm and flexible approach of the hotel staff towards their canine companions. Whether staying for a brief visit for a dog show or an extended stay, dog owners find the environment particularly welcoming and accommodating. With a reasonable charge for pets, the hotel provides a cost-effective option for travelers with dogs. The presence of staff members, who specifically ensure that dogs feel welcomed, adds to the positive experience. Additionally, guests often emphasize not only the outstanding service for their dogs but also the delicious meals prepared by Ralph, including exceptional fish and chips and a delightful veggie breakfast. Overall, The Swan Hotel efficiently caters to both humans and their four-legged friends, making it a preferred choice for those traveling with dogs.
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Location
Renowned for its excellent and beautiful location, The Swan Hotel allows guests to enjoy the tranquillity offered by the riverfront, while also providing easy access to the vibrant life of the town. The charming period property complements its spectacular riverside views, creating a perfect backdrop for a relaxing stay. Overall, the hotel's location is frequently praised for its combination of natural beauty and convenience, making it an excellent choice for those looking to explore the area or simply unwind by the river.
Breakfast
Guests also appreciated the friendly and accommodating staff, contributing to a positive dining experience. However, there were some critiques regarding the pricing and timing with a few guests finding the breakfast to be expensive and the serving hours—starting at 9:00 AM—too late for their liking. Despite these minor grievances, the overall sentiment remains positive with several guests expressing their intention to return to the hotel for its delightful breakfast offerings and commendable service.
Dinner
The food is noted for its quality and value for money, whether enjoyed in the restaurant or the bar. Despite the occasional need to dine in the bar due to events, the experience remains positive. However, guests should be mindful of the restrictive dining hours with food service stopping early in the evening and the bar closing by 9:00 pm. Some visitors did find the revised menu limited and basic, but alternative dining options in the charming surrounding village are available.
Overall, the culinary experience at The Swan Hotel promises delicious and satisfying meals, though planning around the limited service hours is recommended.
Rooms
Several reviews highlighted the recent renovations, noting the fresh and clean state of the bathrooms and bedrooms. Guests also remarked on the peaceful environment, especially those rooms overlooking the river, which provided a quiet retreat.
While most rooms were described as spacious and well-equipped, a few guests found some drawbacks, such as rooms being very hot, having low ceilings or demonstrating signs of wear and needing refurbishment. Some bathrooms were mentioned as being dated with poor shower spaces. Nevertheless, the overall sentiment remains positive with the stunning location and helpful staff enhancing the guest experience.
Beds
Cleanliness
The staff are noted for being exceptionally pleasant, helpful and friendly, contributing to the comfortable and welcoming atmosphere of the hotel. The breakfast and overall service are praised for their excellence with guests enjoying very clean and comfortable accommodations. The historic building is beautifully maintained and offers a unique charm, enhanced by its prime location by the river and close to the town center.
Despite this, there are a few mentions of minor inconveniences, such as overly hot rooms and some rooms lacking a shower. However, these issues have not overshadowed the generally positive experiences with many guests expressing satisfaction with their stays and the hotel's high standards of cleanliness.
Staff
The staff, regardless of age, are praised for their professionalism and demeanor, contributing significantly to a cheerful and relaxed atmosphere. The management and reception also receive commendations for being hospitable and responsive, ensuring that all visitors' needs are met efficiently.
Overall, the consistent high praise for The Swan Hotel's staff suggests a strong, customer-focused culture that significantly enhances the overall guest experience, complemented by an excellent location and comfortable accommodations.
Romantic
Dog Friendly
No, The Swan Hotel doesn't have any pool.
No, a spa isn't available at The Swan Hotel.
Yes, The Swan Hotel welcomes dogs.
No, parking facilities aren't available at The Swan Hotel.
No, The Swan Hotel doesn't have a gym.
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