Joan Apartments & Spa has received a variety of feedback regarding its pool and spa facilities. Many guests found the pool and jacuzzi to be wonderful, with particular praise for the relaxing and fantastic experience they provide. The combination of a pool, jacuzzi, and sauna is often described as phenomenal and a highlight of the stay, offering a nice garden setting and a relaxing environment.
However, there are notable limitations that have been pointed out. The pool requires an additional fee, which some guests did not expect, and there is a time limit on its use. The jacuzzi's remote-only operation setup can be inconvenient, potentially disturbing other guests when activated. Some guests also faced issues with temperature, finding the pool to be lukewarm or a bit cold.
Availability of essential amenities like towels and drinking water in the spa area was lacking, specifically necessary for sauna use. There were occasions when the pool or jacuzzi faced operational issues, affecting guests' experiences.
Overall, while the pool and spa facilities at Joan Apartments & Spa have received praise for their quality and atmosphere, guests are advised to inquire about additional fees and ensure amenities are fully operational to maximize their enjoyment.