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Summary of reviewsHotel Europa enjoys a prime and convenient location in Utebo, making it an ideal choice for travelers, especially those navigating by car or en route to the Valencia Region. Although it's a bit distant from Zaragoza's city center, the quiet neighborhood, easy parking and nearby bars and restaurants enhance its appeal. Guests frequently commend the hotel's friendly and helpful staff, who contribute significantly to the overall positive experience.
The breakfast at Hotel Europa receives mixed feedback, but many guests appreciate the good quality and variety with highlights such as scrambled eggs and fresh tomato. Despite some criticisms regarding limited variety and quality, many find it satisfactory and a solid start to their day. Dinner service, meanwhile, consistently earns praise for its delicious and well-priced offerings, providing excellent value with a menu that includes main dishes, sides and dessert.
The rooms are widely praised for their cleanliness and spaciousness with modern amenities and a comfortable, cozy environment. Guests particularly highlight the spotless condition of both rooms and bathrooms, making for a refreshing stay. Although there are occasional mentions of outdated rooms or minor issues with mattresses and pillows, the majority of reviews emphasize the comfort and ample space provided.
Cleanliness is a standout feature with many guests impressed by the super clean conditions across the hotel. The staff's friendliness and the quiet ambiance further enrich the pleasant experience, alongside efficient check-in and check-out processes. The easy access to secure underground parking and the availability of street parking also contribute positively, despite some remarks about the additional fees and size of parking spaces.
Families find Hotel Europa welcoming and suitable, particularly appreciating the attentive staff and small children's play area, which adds a family-friendly touch. The beds receive mixed reviews; while many find them comfortable and spacious, there are occasional comments about firmness and inconsistencies in bed quality.
Lastly, some guests feel that Hotel Europa falls short of its four-star rating, suggesting a reclassification to three stars due to certain service and amenity shortfalls. Despite these concerns, the hotel's affordability and quality parking options are positively noted, indicating a balance between cost and comfort that appeals to many guests.
Overall, Hotel Europa delivers a satisfying and comfortable stay with numerous positive attributes, primarily in its location, staff service, cleanliness and dining options. While there are areas for enhancement, particularly regarding breakfast variety and bed consistency, the hotel remains a recommended choice for travelers seeking convenience and friendly service. Show more
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Categories
Hotel for Honeymoon
This hotel provides comfortable accommodations and a convenient location for exploring Zaragoza. Its proximity to local attractions makes it a practical choice for honeymooners seeking to experience the city.
Hotel with Free Wi-Fi
Hotel Europa in Zaragoza offers free Wi-Fi. Its location on Ciudad de Ponce may provide convenient access to local amenities.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Double or Twin RoomThis air-conditioned room features a flat-screen TV, a minibar and a private bathroom.
Junior SuiteProviding free toiletries, this suite includes a private bathroom with a bath, a bidet and a hairdryer. The suite provides air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Hotel Europa enjoys a prime spot in Utebo, making it an ideal choice for travelers who value convenience. Its proximity to the highway ensures easy access for those on the road, particularly for overnight stops or those traveling south towards the Valencia Region. Despite being a bit far from Zaragoza's city center, the hotel's location simplifies travel logistics, especially for those navigating by car. The quiet neighborhood offers easy parking and a serene environment, adding to its appeal. Guests appreciate the good location with various bars and restaurants nearby and friendly, helpful staff enhancing the overall experience. The hotel is not only well-situated but also provides excellent service, comfortable accommodations and a widely praised breakfast. Whether passing through or working in the area, Hotel Europa's location proves to be advantageous and practical.
Breakfast
Hotel Europa's breakfast garners mixed opinions from its guests, though a few positive highlights stand out. Many visitors appreciate the very good quality, noting specifics like scrambled eggs and fresh grated tomato as highlights. Descriptions of the breakfast range from very good and excellent to sufficient. Guests compliment the breakfast for being varied and very complete with some emphasizing its value and fresh, tasty choices.
However, some guests find the breakfast has room for improvement and feel it falls short of their expectations for a 4-star hotel, citing a limited variety and poor quality. Specific criticisms include the lack of vegetables, fruit and natural yogurt, as well as instances of cold and dry bacon and inadequate coffee. Despite these critiques, the breakfast generally offers enough options to satisfy many guests with a noted focus on cleanliness and good coffee. Overall, while some find the breakfast lacking, others feel it provides a satisfactory start to the day with room for enhancement.
Dinner
Hotel Europa's dinner service consistently receives positive feedback from guests. The restaurant offers an attractive €13.50 menu for dinner, which is praised for its good value for money. Guests appreciate the formula of a main dish with a side and dessert, highlighting it as excellent and not overly filling.
Many reviews mention that the food is delicious with terms such as "very nice," "excellent," and "lovely evening meal" frequently used. The dining experience itself is described as good and affordable, though one note mentioned that the meal was a little on the cool side. Overall, the restaurant is regarded as a good option for a decent, well-priced dinner, contributing to the hotel's overall high recommendations.
Rooms
Hotel Europa's rooms have garnered widespread acclaim for their cleanliness and spaciousness, creating a comfortable environment for guests. Many reviewers highlight the rooms as being not only clean but also particularly spacious with descriptions such as "comfortable," "cozy," and "very nice." The bathrooms also receive high marks for being complete and, in some cases, very cozy and practical.
The modern amenities in the rooms are another frequent point of praise with mentions of modern, new-like double rooms and well-decorated interiors. Facilities and service levels contribute significantly to the positive experiences at the hotel. Cleanliness is a recurring theme in the reviews with multiple mentions of spotless rooms.
Bed sizes and the spaciousness of the rooms and bathrooms stand out, providing guests with ample space to relax. While there are occasional notes of outdated or small rooms and an odd comment about the comfort of the mattresses and pillows, the overwhelming majority of remarks point to spacious, comfortable and well-maintained accommodations, ensuring a pleasant stay.
Beds
Hotel Europa offers mixed reviews when it comes to its beds. On the positive side, many guests found the beds to be very comfortable and spacious with remarks about the large size and comfortable pillows enhancing their stay. Descriptions like "very good", "very comfortable bed" and "very large beds" highlight the overall satisfaction among numerous patrons.
However, some guests did point out issues with firmness, mentioning that the mattresses were too hard or springy, leading to discomfort for some. Remarks about sagging and worn-out mattresses indicate that there are inconsistencies in bed quality across different rooms. A few guests also noted that certain beds were unclean or had thin pillows.
Despite the mixed feedback, the majority agree that when the beds are comfortable, they contribute significantly to a positive experience at the hotel. For a stay at Hotel Europa, it seems that bed comfort may vary, but many visitors still find them to be a highlight of their visit.
Cleanliness
Hotel Europa consistently impresses guests with its high standards of cleanliness and spacious accommodations. Many highlighted how the rooms are not only clean but also comfortable, making for a refreshing stay. Guests praised the spotless conditions and noted that both the rooms and facilities appear new and well-maintained. A significant number reported that everything was super clean, including the bathrooms, linens and overall environment. The beds are frequently described as very comfortable, adding to the positive experience. Additionally, the staff's friendliness and the quiet ambiance of the hotel further enrich the stay for many visitors. Although a few mentioned some aspects such as rust in tubs or older toilets, the overwhelming sentiment emphasizes cleanliness and comfort throughout the hotel.
Staff
Hotel Europa stands out for its exceptional staff, consistently praised for their friendliness and attentiveness. Guests frequently highlight the easy online check-in and check-out process, as well as the comfort provided by the hotel. The reception team, in particular, is noted for their excellent service with several members fluent in languages like French and English, making international travelers feel at ease.
The staff's kindness and helpful nature make a significant impression on guests with the receptionist's pleasant demeanor and the overall attention from the staff being frequently mentioned. The hotel's employees are described as very good at accommodating guests' needs and ensuring a smooth and enjoyable stay. Cleanliness of the facilities and the customer-friendly approach also contribute to positive experiences.
Despite a few concerns about the comfort of the beds and the value for money, the overwhelming sentiment centers on the warm and supportive nature of the staff, which plays a crucial role in elevating the overall experience at Hotel Europa.
Parking
Hotel Europa offers a blend of parking options for its guests. Those looking for the convenience of onsite parking can utilize the secure underground parking garage, though it does come with an additional fee of around 8 to 9 Euros per night. This option provides direct lift access to rooms, adding a layer of convenience and security.
For guests preferring not to pay for parking, finding a spot on the adjacent streets is generally easy, though some noted it may be challenging at times. The hotel also features a private parking garage; however, some guests found the spaces to be on the smaller side.
Overall, while parking in the area can occasionally be tricky and the charges for the hotel's secure parking are considered somewhat high, Hotel Europa successfully balances this with comfortable, clean rooms, friendly staff and good dining options.
Family
Hotel Europa offers a welcoming family atmosphere with easy access for families. The staff is notably attentive, making an effort to cater to specific requests such as early check-ins for family events. The hotel's small area designated for children adds a touch of privacy, though minor inconveniences exist, such as a door that doesn't close properly in the children's room. While it may appear a bit outdated, it remains a suitable and pleasant option for families looking for a short stay.
4 Star
Hotel Europa has received mixed feedback regarding its four-star rating, facilities and services. Some guests feel that the hotel falls short of the expected standards for a four-star property, suggesting that it might be more appropriately rated as a three-star hotel. Recurring comments mention that the hotel does not meet the conditions of a four-star establishment and that the overall experience feels unworthy of such a rating.
On the positive side, the parking fee at Hotel Europa is considered affordable, especially for a supposed four-star hotel and guests appreciate the lower cost. However, this does not offset other reported shortcomings. People have noted that service quality needs improvement, particularly highlighting an incident where guests were hurried to finish their breakfast before the buffet officially closed.
The affordability of the hotel is frequently mentioned, but this does not seem to reconcile with the expectations tied to its four-star classification. Given the feedback, Hotel Europa might need to reassess and enhance its services and amenities to align better with the four-star expectations and deliver a more satisfying experience for its guests.
No, Hotel Europa doesn't have any pool.
No, a spa isn't available at Hotel Europa.
No, Hotel Europa doesn't allow dogs.
Yes, parking facilities are available at Hotel Europa.