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Summary of reviewsFortune Inn Promenade in Vadodara, part of the ITC Hotels Group, is well-regarded for its advantageous location. Situated centrally, it offers convenient access to city attractions and amenities, making it a favorable choice for travelers. Guests appreciate the proximity to excellent local restaurants that enhance their dining options in the vibrant surrounding area.
The breakfast experience at the hotel is generally positive, with guests praising the buffet's ample variety in both quantity and quality. The menu is often cited for its tasty offerings, supported by the excellent service provided by the restaurant staff. While a few guests mentioned issues with selection and occasional instances of cold food or subpar tea, overall feedback leans towards a satisfying morning meal experience.
Room accommodations are frequently highlighted for their cleanliness and comfort. Guests enjoy the spacious and well-furnished rooms, which provide a welcoming atmosphere and restful experience due to the comfortable bedding. While some find the rooms smaller than expected or note the need for deeper cleaning, the overall guest sentiment acknowledges the commitment to cleanliness and hygiene. However, a notable fragrance in the rooms can be overwhelming for some.
Cleanliness across the hotel is recognized, with prompt housekeeping enhancing the hygienic environment. Despite some reports of minor issues like a foul smell in one suite and inconsistent cleanliness, the hotel generally maintains a clean and comfortable setting.
The hotel's staff stands out for their exceptional hospitality, consistently receiving high praise from guests. From the warm welcome at the front desk to the dedicated dining staff, the service is attentive and accommodating. Although some reviews suggest improvements in specific areas such as cleanliness, the staff's helpfulness and kindness significantly enhance the overall guest experience at Fortune Inn Promenade. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is a member of the ITC Hotels Group, which has a strong 'Responsible Luxury' ethos and a significant focus on sustainability. ITC Hotels are known for their efforts in renewable energy, water conservation, efficient waste management, and reduction of single-use plastics.
Hotel with Spa
This hotel provides spa services for guests seeking relaxation and rejuvenation. It is part of the ITC Hotels group.
Family Friendly Hotel
As part of the ITC Hotels' Group, it maintains standards of service and comfort suitable for families.
Business Hotel
As part of the ITC Hotels' Group, Fortune Inn Promenade likely maintains good standards for business travelers. Its location in Akota is accessible.
Hotel with Parking
Free parking is listed as an amenity provided by Fortune Inn Promenade, Vadodara.
Accessible Hotel
This hotel has rooms and facilities for disabled guests and offers wheelchair access to common and public areas. An elevator is also available.
Hotel with Gym
Boasts a fitness center and is known for its reliable service and comfortable accommodations. Part of the ITC Hotels group, it ensures a quality experience for guests focused on health and wellness.
4-Star Hotel
Part of the ITC Hotels group, this hotel provides a high standard of hospitality and service. Its location in Akota offers a convenient base for exploring Vadodara.
Hotel where Extra Health & Safety Measures Have Been Taken
As part of the ITC Hotels group, this hotel likely adheres to the 'WeAssure' initiative, ensuring enhanced safety and hygiene protocols, including accreditation from NABH and partnership with DNV GL Business Assurance.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 2 PERSON
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 30% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 12:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? YES, valet parking, airport transfer, conference rooms, coffee shop services currently unavailable.
Has the hotel closed during the pandemic? Yes Reopening Date: June, 08 2020
Answers last updated by Fortune Inn Promenade, Vadodara - Member ITC Hotels' Group
Deluxe SuiteThe suite provides air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 1 bed.
Fortune Club RoomThe triple room provides air conditioning, a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 1 bed.
Deluxe Double RoomThe triple room is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker. The unit offers 3 beds.
Guest Reviews
8.0
Very Good
Location
Fortune Inn Promenade, part of the ITC Hotels Group in Vadodara, boasts a notably favorable location according to guest reviews. Positioned in a central area of the city, convenience is a consistent highlight, making it an advantageous spot for travelers seeking easy access to city attractions and amenities. The hotel's locality is repeatedly noted as good, with guests appreciating its placement amid excellent local restaurants, offering vibrant dining options within the vicinity. The overall setting is well situated in a nice, central area, allowing visitors to experience the best of Vadodara without excessive travel. While the location was not universally praised, the positive mentions emphasize the ease and accessibility the hotel provides.
Breakfast
At the Fortune Inn Promenade in Vadodara, part of the esteemed ITC Hotels Group, breakfast experiences generally leave a favorable impression. Many guests commend the ample variety in the breakfast buffet, highlighting both quantity and quality. The menu receives praise for being great, with a lot of options available and generally providing very good or tasty food. The restaurant staff often enhances the dining experience with their excellent service.
However, opinions on the breakfast spread may vary. While some guests find it satisfactory with sufficient offerings, others note there are instances where the selection is limited and not up to their expectations. There are mentions of occasional issues such as cold food and subpar tea. Despite a few negative remarks, the overall perception leans towards a positive morning meal experience with room for improvement.
Rooms
Fortune Inn Promenade in Vadodara, a member of the ITC Hotels Group, offers a range of rooms that guests generally find clean and comfortable. The rooms are noted for being spacious and well-furnished, creating a welcoming atmosphere. The comfortable bedding enhances the overall experience, allowing for a restful night's sleep. Many guests appreciate the assortment of room sizes, which are described as decent with excellent facilities and pleasant views. While there are notes of rooms needing a deeper clean, the overall cleanliness of the hotel is positively acknowledged. Some may find the rooms small, but they are often described as neat and tidy. Additionally, guests should be aware of the strong fragrance in the rooms, which, while not unpleasant, can be a bit overwhelming. Overall, the rooms at Fortune Inn Promenade provide comfortable accommodations in Vadodara with a commitment to cleanliness.
Cleanliness
Fortune Inn Promenade in Vadodara, a member of ITC Hotels Group, has received mixed reviews in terms of cleanliness. Many guests have noted that the rooms are well-cleaned and hygienic, highlighting the promptness of the staff in maintaining cleanliness throughout the hotel, including the dining area. The establishment offers a good ambience, and the staff is generally welcoming and helpful. However, there have been some issues reported, such as a foul smell in one of the suite rooms and inconsistencies in cleanliness, indicating room for improvement. While the hotel generally achieves a clean and comfortable environment for its guests, these isolated instances suggest that attention to detail in cleanliness could enhance the overall experience.
Staff
At Fortune Inn Promenade in Vadodara, guests often commend the hotel staff for their exceptional service. The hospitality extended by all members of the staff consistently receives high praise. Front desk personnel are particularly noted for being accommodating, ensuring a warm welcome for guests. While most staff are described as courteous, some manage to stand out with their super friendly demeanor, making guests feel genuinely appreciated during their stay. The dining room staff are recognized for their dedication, often going above and beyond to provide attentive service. Despite mostly positive reviews, opinions on cleanliness and approach vary, with some guests suggesting improvements in those areas. Overall, the staff is celebrated for their helpfulness and kindness, contributing significantly to the guest experience at this member of the ITC Hotels Group.
No, Fortune Inn Promenade, Vadodara - Member ITC Hotels' Group doesn't have any pool.
Yes, a spa is available at Fortune Inn Promenade, Vadodara - Member ITC Hotels' Group.
No, Fortune Inn Promenade, Vadodara - Member ITC Hotels' Group doesn't allow dogs.
Yes, parking facilities are available at Fortune Inn Promenade, Vadodara - Member ITC Hotels' Group.
Yes, Fortune Inn Promenade, Vadodara - Member ITC Hotels' Group has a gym.