Grand Mercure Vadodara Surya Palace
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsGrand Mercure Vadodara Surya Palace is ideally located in the heart of Vadodara, offering guests a blend of tranquility and convenience. Its central position allows easy access to key destinations and local shops. The recently renovated facilities only add to the appeal, blending modern comforts with a prime location.
Guests are particularly impressed by the quality and variety of the breakfast offerings. Whether served in-room or as a buffet, the breakfast caters to diverse palates and dietary preferences, providing good value for money. The dinner experience is equally lauded for its quality and range with both buffet and a la carte options receiving positive feedback.
The rooms at Grand Mercure Vadodara Surya Palace are noted for their cleanliness and comfort, often accompanied by pleasant fragrances. However, some guests feel the room sizes could be more generous, particularly for the price point and suggest improvements in natural lighting and space layout for a more spacious feel.
Cleanliness is a strong point for the hotel with high marks for maintaining a hygienic environment, especially under Covid-19 safety protocols. Both rooms and common areas are well-kept, contributing to overall guest satisfaction.
The hotel's staff consistently receive praise for their warmth, friendliness and professionalism. From the reception to the restaurant, the staff's courteous and helpful demeanor significantly enhances the guest experience. Despite occasional lapses in handling peak times at the reception, the overall service quality is highly commendable, making travelers feel well-cared for.
In summary, Grand Mercure Vadodara Surya Palace offers a well-rounded and enjoyable stay with its strategic location, excellent dining options, clean and comfortable accommodations and dedicated staff. While there are minor areas for improvement, especially regarding room size and service efficiency during peak times, the overall experience remains highly positive, making it a favorable choice for visitors to Vadodara.
Categories
Guests are particularly impressed by the quality and variety of the breakfast offerings. Whether served in-room or as a buffet, the breakfast caters to diverse palates and dietary preferences, providing good value for money. The dinner experience is equally lauded for its quality and range with both buffet and a la carte options receiving positive feedback.
The rooms at Grand Mercure Vadodara Surya Palace are noted for their cleanliness and comfort, often accompanied by pleasant fragrances. However, some guests feel the room sizes could be more generous, particularly for the price point and suggest improvements in natural lighting and space layout for a more spacious feel.
Cleanliness is a strong point for the hotel with high marks for maintaining a hygienic environment, especially under Covid-19 safety protocols. Both rooms and common areas are well-kept, contributing to overall guest satisfaction.
The hotel's staff consistently receive praise for their warmth, friendliness and professionalism. From the reception to the restaurant, the staff's courteous and helpful demeanor significantly enhances the guest experience. Despite occasional lapses in handling peak times at the reception, the overall service quality is highly commendable, making travelers feel well-cared for.
In summary, Grand Mercure Vadodara Surya Palace offers a well-rounded and enjoyable stay with its strategic location, excellent dining options, clean and comfortable accommodations and dedicated staff. While there are minor areas for improvement, especially regarding room size and service efficiency during peak times, the overall experience remains highly positive, making it a favorable choice for visitors to Vadodara.
Hotel Taking Steps Towards Sustainability
Affiliated with Accor and their PLANET 21 sustainable development program, this hotel is committed to reducing its environmental footprint. Initiatives include energy-efficient lighting, waste reduction programs, water conservation efforts, recycling, use of LED bulbs, and eco-friendly cleaning products.
Hotel for Honeymoon
Frequently appears on lists of best hotels for honeymoons and romantic getaways. As a 4.5-star property under the Accor brand, it offers reliable quality and service suitable for a special occasion.
Hotel with Spa
Offers a spa, an outdoor pool, and multiple dining options. The hotel is well-regarded for its service and amenities.
Family Friendly Hotel
The hotel is kid-friendly and offers amenities such as free cancellation and WiFi. It is centrally located and provides easy access to various attractions.
Hotel with Swimming Pool
Features a well-appointed swimming pool and deck area, providing a refreshing escape. The hotel's central location and comprehensive amenities enhance its appeal.
Outdoor Pool
Business Hotel
This hotel is known for its elegance and service, making it a prime choice for business and leisure travelers. It offers state-of-the-art meeting venues, comforting accommodations, and dining experiences. Amenities include well-equipped meeting rooms and 24/7 Wi-Fi connectivity.
Hotel with Parking
Free parking is provided at this hotel, which includes valet parking, an onsite car park, and self-parking options. Parking is highlighted as being readily available and not a concern for guests.
Accessible Hotel
The hotel provides a range of disabled facilities. These include a lowered bathroom sink, accessible parking, toilets with grab bars, and bathroom emergency pull cords. Wheelchair access is available.
Hotel with Gym
This hotel has a fitness center, ensuring guests can engage in regular exercise and maintain their fitness levels. The gym offers a variety of equipment to suit different workout needs.
Luxury Hotel
Romantic Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Vadodara, Grand Mercure Vadodara Surya Palace boasts a prime location that has left guests thoroughly satisfied. Positioned centrally, the hotel provides easy access to key destinations, including just a short 10-minute stroll from the Vadodara Railway Station. Despite its centrality, the setting remains tranquil and quiet, offering guests a peaceful retreat amidst the city's hustle and bustle.
The property's strategic placement ensures guests find convenience at every turn with an excellent array of shops nearby and ample parking. The newly renovated facilities further enhance the stay, complementing the excellent location with modern comforts.
In terms of ambiance and service, the hotel does not disappoint. The staff is consistently described as courteous and helpful, contributing to an overall enjoyable experience. The combination of good food, comfortable accommodations and a remarkable location makes Grand Mercure Vadodara Surya Palace a well-rounded choice for travelers visiting Vadodara.
At Grand Mercure Vadodara Surya Palace, breakfast is a notable feature that impresses many guests. The quality and quantity of the breakfast served in-room receive high praise, catering well to both conventional and health-conscious diners. The breakfast spread is frequently described as delightful and excellent with many appreciating the variety and the satisfactory satisfaction of different tastes.
While some find the breakfast options limited compared to competitors, the overall sentiment remains positive due to the excellent quality of food and value for money. A good buffet breakfast is often noted, although a few think the pricing could be more reasonable.
Timing extensions for breakfast service are a suggested improvement, but the excellent breakfast spread and good choice of food generally leave guests with a favorable impression of their morning meal experience at the hotel.
The dinner experience at Grand Mercure Vadodara Surya Palace is frequently praised for its excellent food range and good value. Guests often highlight the quality of both the dinner and the breakfast buffet, describing the food as good and even great. The a la carte option also receives positive remarks. However, there seems to be occasional criticism regarding the taste of the buffet dinner. Nonetheless, overall, the dinner offerings at the hotel are well-regarded by many diners.
The Grand Mercure Vadodara Surya Palace offers a mixed experience when it comes to its rooms. On the positive side, many guests have noted that the rooms are clean, comfortable and fresh with pleasant fragrances enhancing the atmosphere. The hotel's proximity to the Alkapuri shopping area and its central location are definite advantages.
However, a recurring theme in guest feedback is the small size of the rooms, which many find inadequate for the price charged. Additionally, some rooms suffer from a lack of sunlight, particularly those situated in corners. The low ceiling height and compact layout contribute to a cramped feel for some guests. While cleanliness and comfort are consistent positives, the overall room dimensions leave room for improvement.
'Grand Mercure Vadodara Surya Palace' has garnered commendable remarks for its cleanliness. Guests frequently describe the property and rooms as very clean, highlighting the excellent cleanliness and hygienic environment. The hotel's cleanliness and Covid safety measures have been noted as satisfactory. Although there is a suggestion for improvement in overall cleanliness, the majority of reviews reflect a high level of satisfaction with the upkeep of both rooms and common areas. Overall, the hotel maintains an impressive standard of cleanliness, ensuring a pleasant stay for its guests.
Grand Mercure Vadodara Surya Palace boasts impressive customer service, characterized by warm and helpful interactions with the staff. Guest reviews frequently highlight the courteous and friendly demeanor of the employees, particularly at the reception and the restaurant. The staff's exceptional behavior and efficiency contribute significantly to the overall positive experience with many noting their warmth and energetic, positive attitudes.
The hotel's hospitality is frequently described as excellent, making for a very comfortable stay. The security personnel also receive high marks for their courteous and helpful nature. However, it is noted that there is room for improvement in training staff to handle guest situations more adeptly and there have been instances where the reception staff were too busy to attend to arriving guests promptly.
Despite these minor issues, the general consensus is that Grand Mercure Vadodara Surya Palace provides an outstanding experience with its dedicated and friendly staff, making guests feel well cared for during their stay.
Location Show Map
Location
The property's strategic placement ensures guests find convenience at every turn with an excellent array of shops nearby and ample parking. The newly renovated facilities further enhance the stay, complementing the excellent location with modern comforts.
In terms of ambiance and service, the hotel does not disappoint. The staff is consistently described as courteous and helpful, contributing to an overall enjoyable experience. The combination of good food, comfortable accommodations and a remarkable location makes Grand Mercure Vadodara Surya Palace a well-rounded choice for travelers visiting Vadodara.
Breakfast
While some find the breakfast options limited compared to competitors, the overall sentiment remains positive due to the excellent quality of food and value for money. A good buffet breakfast is often noted, although a few think the pricing could be more reasonable.
Timing extensions for breakfast service are a suggested improvement, but the excellent breakfast spread and good choice of food generally leave guests with a favorable impression of their morning meal experience at the hotel.
Dinner
Rooms
However, a recurring theme in guest feedback is the small size of the rooms, which many find inadequate for the price charged. Additionally, some rooms suffer from a lack of sunlight, particularly those situated in corners. The low ceiling height and compact layout contribute to a cramped feel for some guests. While cleanliness and comfort are consistent positives, the overall room dimensions leave room for improvement.
Cleanliness
Staff
The hotel's hospitality is frequently described as excellent, making for a very comfortable stay. The security personnel also receive high marks for their courteous and helpful nature. However, it is noted that there is room for improvement in training staff to handle guest situations more adeptly and there have been instances where the reception staff were too busy to attend to arriving guests promptly.
Despite these minor issues, the general consensus is that Grand Mercure Vadodara Surya Palace provides an outstanding experience with its dedicated and friendly staff, making guests feel well cared for during their stay.
Yes, Grand Mercure Vadodara Surya Palace has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Mercure Vadodara Surya Palace.
No, Grand Mercure Vadodara Surya Palace doesn't allow dogs.
Yes, parking facilities are available at Grand Mercure Vadodara Surya Palace.
Yes, Grand Mercure Vadodara Surya Palace has a gym.
Location Show Map
More Options
