Maglen Resort
Valle de Guadalupe
31.98711200,
-116.63231800
,
Unnamed Road Fraccionamiento Las Lomas
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Summary of reviewsMaglen Resort has received considerable praise for its stunning location in the Guadalupe Valley, offering picturesque surroundings and easy access to nearby vineyards and attractions. Guests appreciate the well-maintained, green grounds and the convenience of on-site dining options, including nice restaurants and a brewery.
The breakfast experience at the resort, particularly at the Egg Republic restaurant, is highly acclaimed for its excellent food and attentive service. Similarly, dinner at the resort’s restaurants, such as La Cantera and Yumano, is frequently noted for the quality and deliciousness of the food with the staff contributing to an overall satisfying dining experience.
The resort maintains a mostly clean environment with guests often commending the neatness and spaciousness of the rooms and facilities. However, some issues, such as inconsistent room cleaning and specific cleanliness concerns in shower areas and the pool, have been noted. These areas could benefit from more consistent attention to detail.
The staff at Maglen Resort generally receive positive remarks for their friendliness and professionalism. Many guests highlight the helpful and efficient service they experienced, but there are notable exceptions where some staff members were reported as untrained or disengaged, affecting the overall quality of customer service.
The pool area is aesthetically appealing with a great ambiance, though concerns about cleanliness, the lack of pool towels and the pool's small size are frequently mentioned. The beds at the resort also received mixed reviews; while some guests found them comfortable, others found them too soft or uncomfortable with additional complaints regarding bed size and linen quality.
Rooms at Maglen Resort have been described as clean and inviting by many guests, although issues such as small size, lack of amenities, noise and discrepancies between online images and actual conditions were noted. Despite these drawbacks, the overall feedback on the location, dining experiences, staff and general cleanliness reflects a generally positive guest experience at Maglen Resort.
Categories
The breakfast experience at the resort, particularly at the Egg Republic restaurant, is highly acclaimed for its excellent food and attentive service. Similarly, dinner at the resort’s restaurants, such as La Cantera and Yumano, is frequently noted for the quality and deliciousness of the food with the staff contributing to an overall satisfying dining experience.
The resort maintains a mostly clean environment with guests often commending the neatness and spaciousness of the rooms and facilities. However, some issues, such as inconsistent room cleaning and specific cleanliness concerns in shower areas and the pool, have been noted. These areas could benefit from more consistent attention to detail.
The staff at Maglen Resort generally receive positive remarks for their friendliness and professionalism. Many guests highlight the helpful and efficient service they experienced, but there are notable exceptions where some staff members were reported as untrained or disengaged, affecting the overall quality of customer service.
The pool area is aesthetically appealing with a great ambiance, though concerns about cleanliness, the lack of pool towels and the pool's small size are frequently mentioned. The beds at the resort also received mixed reviews; while some guests found them comfortable, others found them too soft or uncomfortable with additional complaints regarding bed size and linen quality.
Rooms at Maglen Resort have been described as clean and inviting by many guests, although issues such as small size, lack of amenities, noise and discrepancies between online images and actual conditions were noted. Despite these drawbacks, the overall feedback on the location, dining experiences, staff and general cleanliness reflects a generally positive guest experience at Maglen Resort.
Hotel for Honeymoon
A resort located in the heart of Valle de Guadalupe. The resort environment in the scenic wine region offers a romantic backdrop for a couples' getaway.
Dog Friendly Hotel
This resort is pet-friendly.
Hotel with Outdoor Pool
Provides a resort-style outdoor pool area with various amenities. Guests can enjoy a range of activities and services, making the pool a central feature of their stay.
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
4-Star Hotel
Hotel with Heated Pool
Guest Reviews
Maglen Resort is frequently praised for its remarkable location, which guests describe as ideal and very good in relation to the nearby vineyards and attractions. Nestled in a beautiful area with scenic views of the Guadalupe Valley, the grounds are consistently highlighted as being exceptionally well-maintained and green.
The resort offers convenient access, being not too far from the main road, which makes it easy to reach. In addition to its picturesque surroundings, the property includes clean facilities and multiple on-site dining options such as nice restaurants and a brewery, enhancing the overall guest experience.
The concept of the resort is also appreciated, contributing to its charm and attractiveness. Overall, the broad consensus acknowledges Maglen Resort's excellent blend of location, natural beauty and convenient amenities.
Maglen Resort offers an impressive breakfast experience that consistently receives praise from guests. The dining options, particularly at the Egg Republic restaurant, are highly regarded with many noting the excellent and delicious food available. The meals stand out for their quality and the attentive, amazing staff further enhance the dining experience. Guests particularly enjoy the great food and exceptional service, making the restaurant a highlight of their stay. Additionally, the beer garden adds a unique and pleasant surprise to the resort’s diverse culinary offerings.
Maglen Resort offers an exceptional dining experience with consistently positive feedback from guests about the quality of its food. Overall, the food is described as excellent and delicious with several standout mentions like the octopus rosadas at one of the restaurants being particularly memorable. Guests are impressed with the variety and excellence of the resort's dining establishments, including highly praised restaurants like La Cantera and Yumano. The attentive staff further enhance the dining experience, ensuring that meals are satisfying and enjoyable. Additionally, the beer garden adds a pleasant surprise to the diverse array of dining options available at the resort.
The rooms at Maglen Resort present a mix of experiences for guests. On the positive side, many found the rooms to be clean and inviting with several guests praising the spaciousness and overall cleanliness of their accommodations. Some reviews appreciated the nice appearance of the regular rooms.
However, there are notable areas for improvement. Many guests commented on the small size of the rooms, particularly considering the price. There are also mentions of rooms lacking essential amenities – such as flat irons, more wastebaskets and full-length mirrors. Some rooms reportedly lacked a refrigerator and enough towels and several visitors mentioned that the decor seemed cheap or akin to a hostel. Noise from neighbors and the surrounding area was a common complaint, impacting the tranquility of the stay. Issues with room cleanliness, particularly in shower areas, were noted and some guests expressed that their rooms did not align with the pictures seen online.
Additionally, there were reports of operational issues, such as keys being deactivated prematurely and rooms not being cleaned regularly. The absence of views in some rooms and the provision of only queen beds, which proved uncomfortable for taller guests, were also highlighted. Overall, while the resort offers some clean and visually appealing rooms, there are several areas needing significant attention to improve the guest experience.
Maglen Resort's beds garnered mixed opinions from guests. Many visitors praised the comfort level, describing the beds as comfortable, very comfortable and with nice comfort overall. The term comfy was also used positively by some guests. However, a significant number of guests found the beds too soft or outright uncomfortable with mentions of the mattress being hard or very uncomfortable. Some guests were dissatisfied with the size of the beds, noting that advertised queen beds felt more like double beds and there were complaints about beds being very small. The bed linens were another point of concern with some guests mentioning they didn't match the quality of the rest of the resort and had issues with them staying in place during the night. Additionally, there were isolated issues with rooms being small and general discontent with the comfort of the room's furnishings. Overall, while there were positive notes on the comfort of the beds, the resort appears to have some inconsistencies in bed quality and room furnishings that may affect the overall guest experience.
Maglen Resort generally receives positive remarks regarding its cleanliness with several guests highlighting the neatness and spaciousness of the rooms. Many have praised the resort for its easy accessibility and overall clean and inviting atmosphere. In particular, the facilities are noted to be very clean, contributing to a pleasant stay. However, there are recurring mentions of inadequacies in room cleaning, including instances of dirty or stained sheets, mold in shower areas and a dirty pool. These discrepancies suggest that while the resort maintains a generally clean environment, there are specific areas that could benefit from more consistent attention to detail in cleanliness.
Reviews of the staff at Maglen Resort present a mixed picture. On the positive side, many guests commend the staff for being friendly, helpful, professional and efficient. The lady at the brewery received particular praise for her super friendly demeanor, reflecting the general friendliness noted among the staff. Some guests found the attention from staff excellent and described the service overall as amazing, highlighting instances where the staff were very good and efficient in their duties.
However, there were also several negative comments that cannot be overlooked. Complaints include untrained, unprofessional and disengaged staff with particular issues mentioned such as reception consistently failing to answer phone calls and handling customer situations poorly. Some guests experienced bad service, citing specific incidents where staff were not helpful, not paying attention or providing poor customer service overall.
The feedback indicates that while many guests had positive interactions with certain staff members, inconsistent service quality and specific shortcomings in customer service may detract from the overall experience at Maglen Resort.
The reviews for Maglen Resort’s pool highlight a mix of positive and negative feedback. Guests appreciate the great ambiance surrounding the pool area and describe the pools themselves as gorgeous. However, there are some concerns that are repeatedly mentioned, such as the lack of pool towels and the pool area’s cleanliness. Some reviews mention that the pool was dirty and that the pool area itself was not well-maintained. Additionally, there is feedback about the pool being small and lacking heating, which detracted from the overall experience for some guests. Despite these issues, the aesthetic appeal and ambiance of the pool area do receive commendation.
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Location
The resort offers convenient access, being not too far from the main road, which makes it easy to reach. In addition to its picturesque surroundings, the property includes clean facilities and multiple on-site dining options such as nice restaurants and a brewery, enhancing the overall guest experience.
The concept of the resort is also appreciated, contributing to its charm and attractiveness. Overall, the broad consensus acknowledges Maglen Resort's excellent blend of location, natural beauty and convenient amenities.
Breakfast
Dinner
Rooms
However, there are notable areas for improvement. Many guests commented on the small size of the rooms, particularly considering the price. There are also mentions of rooms lacking essential amenities – such as flat irons, more wastebaskets and full-length mirrors. Some rooms reportedly lacked a refrigerator and enough towels and several visitors mentioned that the decor seemed cheap or akin to a hostel. Noise from neighbors and the surrounding area was a common complaint, impacting the tranquility of the stay. Issues with room cleanliness, particularly in shower areas, were noted and some guests expressed that their rooms did not align with the pictures seen online.
Additionally, there were reports of operational issues, such as keys being deactivated prematurely and rooms not being cleaned regularly. The absence of views in some rooms and the provision of only queen beds, which proved uncomfortable for taller guests, were also highlighted. Overall, while the resort offers some clean and visually appealing rooms, there are several areas needing significant attention to improve the guest experience.
Beds
Cleanliness
Staff
However, there were also several negative comments that cannot be overlooked. Complaints include untrained, unprofessional and disengaged staff with particular issues mentioned such as reception consistently failing to answer phone calls and handling customer situations poorly. Some guests experienced bad service, citing specific incidents where staff were not helpful, not paying attention or providing poor customer service overall.
The feedback indicates that while many guests had positive interactions with certain staff members, inconsistent service quality and specific shortcomings in customer service may detract from the overall experience at Maglen Resort.
Pool
Yes, Maglen Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Maglen Resort.
Yes, Maglen Resort welcomes dogs.
Yes, parking facilities are available at Maglen Resort.
No, Maglen Resort doesn't have a gym.
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