InterContinental Hanoi Landmark72 by IHG, is a high-end hotel located outside of the busy Old Quarter, providing a peaceful oasis away from the tourist crowds. While some guests note that it may not be the most convenient location for sightseeing, others appreciate the hotel's modern facilities and calm atmosphere. The breakfast receives glowing reviews from guests with top-notch and wonderful options and friendly staff adding to the experience. The guest rooms start on the 63rd floor, offering stunning views of the city skyline and are large, impeccably clean and comfortable. The staff receives high praise from guests with many describing them as friendly, kind, extremely helpful and professional. Overall, the hotel provides a comfortable and convenient stay with top-notch service.
The JW Marriott Hotel Hanoi is a top choice for travelers looking for a luxurious and comfortable stay in Hanoi. The hotel's buffet breakfast is highly praised by guests for its quality and variety with many calling it the best buffet they've had in the city. The rooms are modern, spacious and well-designed with beautiful views even on air-polluted days. The hotel's cleanliness is also a highlight with many guests calling it the cleanest hotel they've ever stayed in. The staff is described as remarkable, courteous, helpful and dedicated to their guests' comfort and satisfaction with many guests mentioning specific employees by name. Overall, the JW Marriott Hotel Hanoi is a great option for travelers looking for a clean, comfortable and luxurious stay in Hanoi.
The Hanoi Daewoo Hotel is a luxurious five-star hotel with exceptional facilities and service, living up to its reputation. Guests enjoy the central location, friendly staff and fantastic conference facilities. The breakfast receives mixed reviews but is worth trying with a varied selection and quality options. Rooms are spacious, clean and comfortable, although some may have outdated decor. The hotel is mostly well-maintained and clean with friendly and effective cleaning staff. The staff is highly praised for being attentive, friendly and helpful, providing top-level service, despite some negative reviews about the concierge and reception staff. Additionally, the hotel boasts a great swimming pool with a picturesque view, making it one of the highlights of the hotel experience. Overall, the Hanoi Daewoo Hotel is an excellent choice for those seeking a convenient and luxurious base for exploring Hanoi.
Lotte Hotel Hanoi is a luxurious and exceptional hotel that provides a five-star experience at an affordable price. Guests enjoyed the hotel's prime location, which is conveniently connected to Lotus Shopping Mall and surrounded by shops, markets and restaurants, making it a great base for exploring the city and not having to worry about finding shopping or dining options nearby. The hotel's breakfast was described as superb, offering a wide variety of dishes that catered to Korean and Western tastes. Moreover, Lotte Hotel Hanoi offers a luxurious experience with clean and spacious rooms that provide great views of Hanoi from the high floors. Additionally, guests praised the hotel for its impeccable cleanliness and exceptional staff service, which provided amazing customer service. Lotte Hotel Hanoi's pool, spa and Skybar were also exceptional, providing guests with a pleasant and relaxing atmosphere. Finally, for those looking for a romantic setting, the hotel offers breathtaking views from the 58th floor, high-quality jazz performances and rooftop ambiance that exceeded guests' expectations.
The Five Residences Hanoi receives high praise from guests in various categories. The hotel's location is highly recommended and convenient for those who love to explore the city on foot. The breakfast is considered a highlight of the stay with guests appreciating the great variety offered, including vegetarian and halal options. The rooms are described as comfortable, spacious and well-maintained, perfect for families and business travelers. The staff is exceptional with guests consistently complimenting their friendliness and helpfulness. The hotel's spa and wellness facilities, including the amazing pool, receive high marks, making it a luxurious and enjoyable stay. Families are also catered to with spacious apartments and a fun and relaxing environment. Overall, The Five Residences Hanoi is highly recommended for anyone looking for a clean, comfortable and luxurious stay with excellent amenities and exceptional service.
Dolce by Wyndham Hanoi Golden Lake is an attractive option for travelers seeking a blend of tranquility and accessibility in Hanoi. Located slightly away from the city's bustling heart and Old Quarter, the hotel provides a peaceful retreat while still being within walking distance of dining and sightseeing options. The breakfast experience is praised for its extensive and diverse offerings, catering to a variety of dietary preferences with a mix of Asian and international dishes, though Western options may be limited for some.
The hotel rooms offer a luxurious and comfortable stay, consistently highlighted for their spaciousness, modern design, and high-quality furnishings, including plush beds and opulent amenities like gold bathtubs and smart toilets. Cleanliness and exceptional service are standout features, with guests commending the well-maintained interiors and attentive staff, who are noted for their friendliness and proficiency in English.
A major highlight is the rooftop infinity pool, offering spectacular views of the Hanoi skyline and adorned with unique gold touches, contributing to a serene and luxurious atmosphere. The beds further enhance the comfort experience, described as large and exceptionally comfortable, providing a high level of relaxation.
Despite occasional comments on service inconsistencies and minor issues, the hotel's status as a five-star establishment holds strong, with guests drawn to its luxurious offerings at an attractive price point. Overall, Dolce by Wyndham Hanoi Golden Lake delivers a premier and elegant stay, characterized by its impressive design, outstanding amenities, and dedication to guest satisfaction.
Grand Vista Hanoi garners favorable reviews for its overall guest experience, with a particular emphasis on location, accommodations, and service. The hotel's location strikes a balance between accessibility and tranquility, offering a peaceful escape just a short distance from Hanoi's bustling attractions. Guests appreciate the ease of transportation, which makes exploring the city straightforward despite its slight distance from the busy Old Quarter.
The breakfast experience at Grand Vista Hanoi is well-received, with commendations for its delicious selection, including freshly prepared dishes and a diverse buffet spread that caters to various preferences. Although some guests note a lack of variety over extended stays, many appreciate the tasteful options in a clean and modern setting.
Accommodations are a standout feature, consistently praised for their spaciousness and cleanliness. The rooms are elegantly designed with ample amenities, including comfortable beds, enhancing the overall luxury and comfort. Guests frequently express satisfaction with the stylish decor and generous closet space, contributing to a relaxing retreat.
Maintaining high standards of cleanliness, Grand Vista Hanoi's facilities are often described as inviting and well-kept, further reinforcing guest comfort. Although minor oversights are occasionally mentioned, the hotel's commitment to cleanliness remains a defining and appreciated aspect of the experience.
The staff at Grand Vista Hanoi receive consistent accolades for their friendly and professional service. Guests feel warmly welcomed and supported throughout their stay by a team dedicated to ensuring a smooth and satisfying experience. From informative receptionists to diligent housekeeping, the staff's enthusiastic and helpful demeanor significantly enhances guest satisfaction.
In sum, Grand Vista Hanoi presents itself as an appealing choice for travelers seeking comfort, tranquility, and excellent service, with luxurious accommodations and a prime location contributing to a memorable stay.
Pullman Hanoi is a great hotel option for those looking for a convenient location close to shopping centers and malls. The breakfast is exceptional with a great selection of buffet options and the staff is friendly and welcoming. The rooms are generally spacious and clean with comfortable beds, although some updates to the decor and facilities would enhance the experience. The staff is a standout feature with many guests singling out specific staff members for praise. The pool area has mixed reviews, but overall, the hotel offers luxurious and superb facilities and services. Despite some opinions that the hotel did not meet 5-star standards, guests praised the hotel as a 5-star retreat that they could imagine living in permanently.
The Sheraton Hanoi Hotel is highly recommended by guests who have stayed there. The breakfast is a standout feature with a vast buffet and friendly staff who recommend dishes and bring them to the table. The rooms are spacious, clean and comfortable with excellent amenities such as a Grohe rain shower. The staff are professional, attentive and friendly with Ms. My, the Club Lounge Manager, being particularly helpful and professional. Overall, the hotel is well-kept with excellent facilities and a high standard of both facility and staff.
InterContinental Hanoi Westlake by IHG is a beautiful international luxury hotel located on the West Lake, making it one of the best locations in Hanoi. Guests have raved about its peaceful surroundings and being close to the city center. The hotel's breakfast is fabulous with a good variety of options and high quality, as well as the Italian and Vietnamese restaurants receiving high praise as well. All rooms offer beautiful views of the lake and are clean and comfortable with all amenities available. The staff is friendly, thoughtful and accommodating, adding to the excellent staycation experience. The pool area is amazing, although some reviewers note there may be a shortage of seating during busy holiday weekends. The hotel is recommended for a memorable stay in Hanoi, however, some guests find the prices to be a bit high. Despite this, the hotel maintains the Vietnamese charm and offers a wonderful luxury experience.
Novotel Hanoi Thai Ha is highly praised for its prime location in the heart of Hanoi, offering convenient access to vibrant city attractions and major shopping malls. Guests appreciate the clean and accessible setting, making it an inviting choice for travelers. Despite being slightly removed from the city center, the hotel's proximity to reliable taxi services ensures easy transportation, enhancing its appeal.
The accommodations at Novotel Hanoi Thai Ha earn consistently positive feedback for their cleanliness and spaciousness. Guests enjoy the generous room sizes, modern appliances, comfortable beds, and the bonus of kitchenettes in some rooms, making it a particularly appealing choice for extended stays. The contemporary design of the hotel adds to the overall sense of freshness and newness, contributing to a comfortable and stylish stay.
Cleanliness is a standout feature of Novotel Hanoi Thai Ha, with visitors frequently noting the spotless condition of the hotel. The accommodations are described as clean, cozy, and quiet, providing a relaxing environment for guests. The vigilance of the housekeeping team ensures high standards are maintained, complementing the hotel’s friendly and attentive staff. Overall, Novotel Hanoi Thai Ha successfully combines modern aesthetics with spotless conditions, making it a commendable choice for travelers prioritizing hygiene and comfort.
Grand Mercure Hanoi is highly praised for its exceptional offerings, beginning with its strategic location. Just a short distance from the old quarter, this brand new hotel provides peaceful surroundings while allowing easy access to Hanoi's key attractions, including the Temple of Literature. Its setting appeals especially to those who value a bit of distance from the city's hustle and bustle, providing a tranquil retreat without compromising on convenience.
The hotel's breakfast is a standout feature, earning accolades for its wide-ranging, high-quality offerings that cater to diverse tastes. Guests delight in the blend of Vietnamese and Western cuisine, enhanced by an omelet station that ensures a delightful start to any day. Though minor improvements have been noted, the breakfast consistently satisfies a broad array of preferences.
In terms of accommodations, the Grand Mercure Hanoi excels with its modern, tastefully decorated rooms that offer stunning views of the city. The meticulous cleanliness and elegant design of the rooms, coupled with state-of-the-art amenities like smart lighting systems and luxurious bathrooms, contribute to an opulent lodging experience. This commitment to providing a superior, immaculate environment is seen across the premises, enhancing each guest's stay.
The staff at Grand Mercure Hanoi are frequently commended for their exceptional service and warm hospitality, with many guests noting their friendly, accommodating nature. Staff members often go the extra mile to ensure a memorable experience, with particular praise for individuals such as Mr. Cu at the concierge. The attentive service and personal touches leave a lasting positive impression on travelers.
The hotel's beds are particularly noted for their exceptional comfort, contributing to a highly relaxing stay. The new, cozy mattresses are complemented by clean, modern bathrooms, offering an overall satisfying experience that emphasizes comfort and cleanliness.
Finally, the Grand Mercure Hanoi consistently receives recognition for its luxurious offering. Guests appreciate the hotel for its high-quality accommodations, combined with an excellent price-to-quality ratio, high hygiene standards, and beautifully designed rooms. Unique features, such as Japanese toilet technology, add to the luxurious experience, making the Grand Mercure Hanoi a top choice for travelers seeking an opulent yet comfortable stay in Hanoi.
Pan Pacific Hanoi is a well-located hotel with a lot to offer for a comfortable and pleasant stay in Hanoi. The hotel provides the best view of Truc Bach Lake and the West Lake and some rooms feature a lake-facing view for a tranquil stay. The breakfast at Pan Pacific Hanoi has received mostly positive feedback from guests with a great and excellent selection of delicious food. The Pan Pacific Hanoi boasts stunning rooms with spotless interiors and beautiful views, although some guests noted that the rooms look a bit dated and could use an upgrade. The hotel is known for its exceptional cleanliness and hospitality with guests raving about the spotless and beautiful rooms. Guests who've stayed at the Pan Pacific Hanoi have praised the hotel staff for their exceptional customer service with the personnel described as engaging, well-trained and tremendously helpful. The Pan Pacific Hanoi hotel boasts an impressive and well-maintained swimming pool and gym area with both indoor and heated options available. Despite one guest noting slight dirtiness in the pool water, many others commented on the cleanliness and spaciousness of the pool. Overall, Pan Pacific Hanoi is a great choice for visiting great places in Hanoi with excellent rapport qualité prix and well situated for a quiet location outside the center but still close to points of interest.