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Summary of reviewsComfort Hotel Västerås receives favorable reviews across several categories, primarily highlighting its excellent location, friendly staff and comfortable accommodations.
The hotel's prime location is greatly appreciated by travelers, particularly those relying on public transport, due to its close proximity to the main train and bus stations. Guests also enjoy easy access to the city center, Lake Mälaren and the harbor, allowing for a scenic and tranquil stay despite its central setting. The convenience of nearby parking also adds to the appeal for those traveling by car.
Breakfast at Comfort Hotel Västerås is largely praised for its variety and quality with many guests noting an extensive selection of hot and cold items that cater to various dietary needs, including vegan and gluten-free options. While there are occasional critiques regarding specifics like the absence of fresh juice or crowded spaces, the overall sentiment is positive with numerous mentions of the breakfast being a highlight.
Though the dinner options are somewhat limited, guests appreciate the simple yet tasty meals available, alongside the pleasant lobby bar atmosphere. The hotel effectively compensates for this with its other amenities, including a well-equipped fitness room and the convenient, central location.
Rooms are noted for their modern, cozy and stylish design with cleanliness often commended despite some inconsistencies in housekeeping. The compact yet functional layout of the rooms, complemented by spacious and modern bathrooms, adds to the overall comfort. Guests frequently highlight the comfortable beds, although there are occasional remarks about bed size and firmness.
Staff at Comfort Hotel Västerås are widely celebrated for their friendliness and helpfulness, contributing significantly to a positive guest experience. Though not all staff interactions are perfect, the general consensus is that the service is excellent with many guests appreciating the accommodating and courteous nature of the team.
Wi-Fi services receive mixed feedback with many guests appreciating the convenience of Chromecast and generally good connectivity, despite some reports of slow speeds and initial connection issues.
The hotel also stands out for its accessibility features, including easy-to-use elevators, spacious common areas and accessible parking. The modern amenities, self-service check-in kiosks and facilities like a gym add to the convenience for all guests. Nonetheless, there are a few areas identified for improvement to make it fully accessible for individuals with disabilities.
For pet owners, Comfort Hotel Västerås is a particularly attractive option due to its dog-friendly policies. The hotel provides thoughtful amenities for pets, such as dog bowls, making it a relaxing choice for those traveling with their furry companions.
In summary, Comfort Hotel Västerås is a solid mid-range option offering a comfortable, convenient and welcoming stay with excellent staff, a prime location and a dog-friendly environment, making it a highly recommended choice for both short and extended visits to Västerås. Show more
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Categories
Dog Friendly Hotel
This hotel has dog-friendly policies and provides amenities for pets, such as dog bowls. Its central location in Västerås also provides easy access to nearby attractions.
Accessible Hotel
Comfort Hotel Västerås is wheelchair accessible and has an elevator. It provides a wheelchair-accessible path of travel and includes bathroom emergency pull cords in accessible rooms.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Gym
4-Star Hotel
Room Types
Twin RoomThe twin room features a private bathroom equipped with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Small Double Room (140 cm bed)The double room has a private bathroom fitted with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Superior Queen RoomThis room has a 160 cm wide double bed and a roll out sofa chair suitable for 1 guest.
Deluxe RoomThe double room features a private bathroom equipped with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Comfort Hotel Västerås enjoys a prime location, making it a highly recommended stay for travelers visiting Västerås. The hotel is strategically placed right next to the main train and bus stations, offering exceptional convenience for those relying on public transportation. Guests appreciate its central location, which provides easy access to the city center and its array of restaurants, pubs and shopping venues.
The hotel is also within walking distance of Lake Mälaren and the harbor, adding a scenic element to its accessibility. Despite being close to these bustling areas, many reviewers noted the hotel's quiet and peaceful atmosphere. The proximity to local attractions, public transportation and other amenities makes it an ideal choice for both short and extended visits.
For those traveling by car, the hotel offers convenient parking options right outside the entrance, ensuring hassle-free arrivals and departures. Both the concert hall and the beautiful harbor areas are easily reachable, making it an attractive option for event-goers and leisure travelers alike.
Overall, the location of Comfort Hotel Västerås is frequently highlighted as one of its best features, providing guests with a central, accessible and serene environment to enjoy their stay in Västerås.
Breakfast
Comfort Hotel Västerås offers a breakfast experience that has received mixed reviews from guests, but with a notable emphasis on positive feedback. The general sentiment is that the breakfast is good, plentiful and offers a wide range of options, both hot and cold, to cater to different dietary requirements, including vegan and gluten-free. Many guests praised the breakfast as very tasty with a great selection, highlighting specific items like the creamy scrambled eggs, fresh fruit and the inclusion of chia pudding and overnight oats.
The extended breakfast hours on weekends and the friendly, accommodating staff were also appreciated, particularly for their assistance in special situations. Some reviews mentioned the breakfast as being incredibly delicious and top-notch, often boasting about the quality and variety of food offered. Specific compliments were given for the nice variety, the well-stocked buffet and the pleasant, fresh setup of the breakfast room.
However, a few guests pointed out areas for improvement, such as the lack of fresh juice, limited selection on some days and occasional issues with crowded breakfast spaces. Comments about certain items like watery scrambled eggs, the absence of bacon on weekdays and the need for more bread and milk options were noted. Despite these critiques, the overall impression of the breakfast at Comfort Hotel Västerås remains largely favorable with numerous guests highlighting it as one of the standout features of their stay.
Dinner
Comfort Hotel Västerås offers an appealing atmosphere and a pleasant dining experience, especially for those staying just one night. Guests appreciated the simple yet tasty food available, although some expressed a desire for a broader and more diverse menu, including more vegan options like salads and pasta dishes. The lobby bar adds a nice touch, providing a space where lighter meals and a selection of drinks can be enjoyed. While the selection of evening meals is limited, there are options ranging from ready-made dishes to those available for order. Despite the limited dinner choices, the hotel compensates with a great fitness room, friendly staff and a convenient location close to downtown Västerås. Overall, the culinary offerings, though not extensive, manage to satisfy most guests looking for a straightforward and convenient dining experience.
Rooms
Comfort Hotel Västerås has garnered positive feedback for its modern and inviting design. Guests have consistently pointed out the cleanliness and freshness of the rooms with several noting the comfortable beds and quiet atmosphere that ensured a good night's sleep. The hotel's interior is often described as cozy, stylish and thoughtfully decorated, creating a pleasant ambiance for guests.
The location is also frequently praised, making it a convenient choice for travelers. Rooms are well-equipped, offering functional and practical amenities despite their generally small size. The bathrooms, however, tend to be more spacious and modern, providing a nice contrast to the cozy sleeping areas.
Though the rooms are compact, they are designed efficiently, maximizing the limited space available. This compactness does lead to some drawbacks, such as a lack of facilities like built-in heating, iron, refrigerator and adequate storage options. Additionally, some guests noted the rooms could occasionally feel warm or slightly dusty and certain rooms were not cleaned thoroughly before check-in.
Despite these minor issues, the affordability of the accommodation stands out, making it a cost-effective option for those prioritizing comfort and cleanliness. The modern urban style, in conjunction with the functionality of the rooms, has left many guests satisfied, highlighting the hotel as a pleasant and practical stay in Västerås.
Beds
Comfort Hotel Västerås offers a range of experiences when it comes to its beds, though the general sentiment leans favorably. Guests frequently comment on the comfort of the beds with many describing them as very comfortable and conducive to a good night's sleep. Some have emphasized the wonderful, cozy nature of the rooms, affirming the positive sleeping experience. Phrases like "slept like a princess" and "super comfortable beds" appear numerous times, enhancing the reputation for restful accommodations. The bedding, including thick blankets and soft pillows, also contributes to the overall comfort.
However, there's some variability in guest experiences. Complaints about mattresses being too soft and beds feeling old were noted by a few reviewers. The size of the beds seems to be a concern for some with multiple mentions of the beds being too small, especially for two people and certain beds mounted awkwardly within the room.
Despite occasional issues with bed size and firmness, the bed quality generally receives high praise, making it one of the more highlighted features of a stay at Comfort Hotel Västerås.
Cleanliness
Comfort Hotel Västerås garners mixed reviews when it comes to cleanliness, but many guests highlight positive aspects of their stay. The rooms are frequently described as clean, fresh and functional. Several visitors appreciated the modern and well-maintained appearance of both rooms and bathrooms, noting they were comfortable and quiet spaces to stay. Public areas maintained a tidy look, enhancing the overall experience for guests.
However, some feedback points to inconsistencies in housekeeping services. Issues such as dusty rooms, dirty windows and general lack of thoroughness in cleaning were mentioned. Several guests encountered rooms that were not cleaned during their stay and reported specific cleanliness issues like unclean blankets and hair in the beds. Despite these drawbacks, a significant number of reviews praised the hotel's good service, clean and cozy rooms and efficient air conditioning.
In summary, while the hotel offers a bright and contemporary environment with generally good cleanliness, there are occasional lapses in housekeeping that may affect the stay experience.
Staff
Comfort Hotel Västerås has garnered positive feedback from its guests, particularly highlighting the friendliness and helpfulness of the staff. Many guests described the staff as exceptionally friendly, incredibly nice and very accommodating. The reception staff often received praise for being courteous and providing smooth check-ins and check-outs. Some guests valued the staff's quick understanding of their needs and appreciated how some members went out of their way to assist, such as providing an extension cord or being of great help to children.
Despite the numerous commendations, a few reviews pointed out inconsistencies. Some guests noted that not all staff members were service-minded with occasional comments about unfriendliness or lack of engagement. However, these instances appeared to be exceptions rather than the norm.
Overall, Comfort Hotel Västerås seems to benefit significantly from its staff's generally positive and accommodating attitude, which contributes to a pleasant stay experience for its guests.
Wi-Fi
Comfort Hotel Västerås has received a mix of feedback regarding its Wi-Fi services. Many guests appreciated the presence of Chromecast in the rooms, highlighting the convenience it adds for streaming content. Several reviews noted that the Wi-Fi worked fine or well with phrases like good Wi-Fi and free Wi-Fi appearing frequently. Moreover, the hotel offers complimentary Wi-Fi throughout the premises, which many guests found to be a significant perk.
However, there were some reports indicating that the Wi-Fi connectivity could be inconsistent. A few guests experienced slow speeds or encountered issues with connecting initially. Additionally, one review pointed out that there was a lack of information about the Wi-Fi service itself.
Overall, while some guests faced minor inconveniences with the Wi-Fi, the majority seemed satisfied with the internet service provided at Comfort Hotel Västerås, appreciating both its availability and the added benefit of Chromecast in the rooms.
4 Star
Comfort Hotel Västerås is a commendable choice for travelers seeking an affordable and clean stay with modern and simple furnishings. The hotel offers good value for money and stands out for its cleanliness and comfort. Guests consistently mentioned the rooms being both comfortable and affordable, contributing positively to the overall experience.
Despite not fully reaching the standard of a four-star hotel, the establishment comes close with its favorable facilities and services. The hotel's staff is frequently praised for being friendly, further enhancing the guest experience.
The buffet is well-stocked with food quality receiving positive remarks from guests, though some minor maintenance issues have been noted. While the Wi-Fi was occasionally slow, the general comfort and amenities of the hotel were above average.
For those mindful of their budget and seeking a pleasant stay near the central and bus stations, Comfort Hotel Västerås proves to be a solid mid-range option that covers essential needs and offers a comfortable stay.
Accessible
Comfort Hotel Västerås is generally well-regarded for its accessibility features, making it a convenient choice for travelers with specific needs. The hotel layout includes many elevators that are easy to use and functioning properly, ensuring guests can move between floors without hassle. The facility is described as accessible and relaxed with a modern, urban ambiance, featuring areas like lounges equipped with comfortable seating, bars and various game options such as table tennis and board games.
Guests appreciate the spaciousness in common areas, which allows for comfortable gathering spots with access to armchairs, bar stools and sofas. The hotel's amenities include a gym, which is a helpful addition for those looking to maintain their fitness routine while traveling.
Parking is another strength with accessible parking spaces that make it easy for guests to reach and park their vehicles. The building itself is also easy to find, further alleviating any potential stress upon arrival.
Rooms and bathrooms are noted for their accessibility, being both large and comfortable. Self-service check-in kiosks in the lobby add to the convenience, streamlining the arrival process and enabling guests to create their own room keys quickly.
In terms of breakfast, the hotel offers a standard buffet with a varied selection, although some guests found it moderate to good rather than exceptional. There are, however, a few identified areas for improvement with some facilities lacking for disabled individuals and a few guests mentioning that it might not be fully accessible for everyone.
Overall, Comfort Hotel Västerås provides good accessibility with modern amenities, though it might need some adjustments to be fully accommodating for all guests with disabilities.
Dog Friendly
Comfort Hotel Västerås stands out for its dog-friendly atmosphere, which is highly appreciated by guests traveling with their furry friends. The hotel is praised for its excellent organization when it comes to accommodating dogs, making it easy and stress-free for pet owners. Upon arrival, guests often find dog bowls for food and water in their rooms, a thoughtful and welcoming gesture.
The hotel’s pet-friendly policies allow dogs with some travelers noting a surcharge of 250 SEK for bringing their pets. Despite the extra charge, guests are pleased that their dogs are welcome and can join them in their travels.
The overall experience is enhanced by the availability of extra seats for guests with pets and the fact that rooms accepting pets are clean and well-maintained. While one review mentioned a missing bowl, the general consensus is positive with visitors enjoying the opportunity to explore Västerås with their dogs in tow. The combination of a cozy, welcoming environment and specific pet accommodations makes Comfort Hotel Västerås a favorable choice for dog owners.
No, Comfort Hotel Västerås doesn't have any pool.
No, a spa isn't available at Comfort Hotel Västerås.
Yes, Comfort Hotel Västerås welcomes dogs.
No, parking facilities aren't available at Comfort Hotel Västerås.