Hotel Panorama Velingrad

Velingrad , , 32 Ulitsa "nikolaj Hrelkov" (Show on Map)


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Summary of reviewsHotel Panorama Velingrad is highly praised for its picturesque and tranquil location nestled in a lush pine forest, offering breathtaking panoramic views of Velingrad and its mountains. The peaceful surroundings combined with easy access to the city center make it an excellent retreat for nature lovers and those seeking relaxation. Guests often highlight the hotel's well-maintained facilities and overall cleanliness, contributing to a cozy and pleasant atmosphere. The spacious car park is another appreciated feature, especially for those arriving by car.

Reviews for the hotel’s breakfast are mostly positive with guests appreciating the delicious, varied spread that often includes freshly prepared items like homemade pastries, pancakes and donuts. However, some guests found it fairly standard and missed the inclusion of coffee.

The dining experience, particularly for dinner, has mixed reviews. While many guests commend the quality and affordability of the meals, others have faced issues with greasy food and limited menu choices. The restaurant’s popularity sometimes leads to long waits and limited table availability, impacting the overall dining experience.

Rooms at Hotel Panorama Velingrad receive favorable feedback for their cleanliness and cozy ambiance, augmented by impressive views. Visitors find the rooms comfortable and well-suited for family stays, though they are smaller than expected and lack certain amenities such as a mini-bar, fridge and consistent Wi-Fi. Some guests also noted issues with temperature control and overly soft beds.

Cleanliness is a strong suit for the hotel with most areas, including rooms and common spaces, being well-maintained. However, the pool area's cleanliness falls short with reports of dirty water and insufficient cleaning efforts.

The staff generally garners positive remarks for their friendliness and professionalism, especially the receptionists and restaurant waiters. Nonetheless, there have been instances of unwelcoming attitudes and slow service, particularly in the restaurant.

The hotel’s spa is appreciated for its cleanliness and range of facilities but could use improvements in size, maintenance and the usability of amenities like the gym and steam bath. The spa area could benefit from better temperature control in the pool and expanded service areas.

Despite its appealing qualities, the pool has mixed reviews with concerns about its small size, occasional dirtiness and cold water temperatures. Improvements in maintenance and comfort around the pool area would enhance the guest experience.

Parking is conveniently available and free, a significant plus for those arriving by car. However, limited spaces relative to the number of rooms can lead to parking challenges.

The beds receive mixed feedback with some guests finding them comfortable, while others report issues with softness, creakiness and the use of twin beds instead of proper doubles. Better maintenance and options for baby beds could improve comfort.

Overall, Hotel Panorama Velingrad offers a serene and scenic getaway with commendable hospitality, cleanliness and convenient amenities, though certain areas could benefit from enhancements to elevate the guest experience further.
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Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Double Room The double room provides a dressing room, a tiled floor, a terrace with mountain views as well as a private bathroom featuring a hairdryer. The unit offers 1 bed.

Guest Reviews
Location
Hotel Panorama Velingrad is nestled in a picturesque setting surrounded by a lush pine forest, providing a tranquil escape with breathtaking views of the city and the mountains. The location is highly praised as a wonderful, quiet and peaceful spot with crystal clear air, perfect for nature lovers and those seeking relaxation. Visitors frequently highlight the unique and amazing views from the hotel, particularly from the balconies, which offer a panoramic perspective of Velingrad and the serene natural surroundings.

Despite its scenic seclusion, the hotel remains well-connected, being just minutes from the city center by car or a short taxi ride. This convenient proximity allows guests to enjoy the bustling city life while retreating to the peace and calm of the forested location. The hotel is also near attractions like Maxi Club, making it a strategic spot for visitors looking to explore Velingrad.

In addition to its exceptional location, Hotel Panorama Velingrad is lauded for its cleanliness and well-maintained facilities, contributing to a cozy and relaxing atmosphere. The spacious car park at the foot of the hotel is another plus for guests arriving by car. Overall, this hotel offers a perfect blend of nature, relaxation and connectivity, making it an ideal choice for a serene getaway with beautiful surroundings and easy access to urban amenities.

Breakfast
Hotel Panorama Velingrad offers a breakfast experience that receives a mix of positive and lukewarm feedback from guests. Most visitors praise the breakfast for being delicious, abundant and offering a good variety of options. Freshly prepared items, including homemade pastries and freshly sliced sausages and cheese, contribute to the positive remarks. Guests appreciate the diverse choices available with highlights including pancakes and donuts, which were often mentioned as particularly enjoyable.

Though the breakfast is typically buffet-style and described as sufficient in quantity, some guests noted that it was fairly standard compared to other hotel buffets with comments pointing out that it was without frills but good enough. A few reviews labeled it as average or basic and there were a few criticisms regarding the lack of variety and the occasional monotony of offerings. Some guests also mentioned that coffee was not included, which they found to be a downside.

Overall, the breakfast at Hotel Panorama Velingrad generally satisfies guests with most enjoying a decent start to their day thanks to the diverse and often freshly prepared offerings.

Dinner
Hotel Panorama Velingrad's dining experience offers a mixed bag according to guest reviews, though it leans towards a positive portrayal. Guests frequently praise the food's excellence and deliciousness, noting it as well-prepared and reasonably priced. Many found the meals, especially the lunch and cooked dishes, to be wonderful and great with specific acclaim for the quality of the chef's work.

Despite these positive remarks, there are some criticisms. A few diners encountered issues such as greasy, fried food and poorly cooked dishes. Dinner service, in particular, received mixed feedback with complaints about the lack of table availability, the need to wait for orders and a limited dinner menu selection. Breakfast was occasionally described as monotonous and some guests were disappointed with the overall dining experience.

In summary, while the restaurant at Hotel Panorama Velingrad is often enjoyed for its delicious and well-priced meals, there are areas for improvement primarily revolving around dinner service and food variety.

Rooms
Hotel Panorama Velingrad offers a mix of experiences for its guests. The rooms are generally clean, warm and nestled in a cozy and scenic environment with impressive views. Many visitors appreciated the comfortable beds and well-maintained facilities, making it a viable option for a family vacation. They described the rooms as new and pleasant despite their simplicity.

However, a consistent critique is the size of the rooms, which many found to be small, cramped and lacking in certain amenities such as a fridge, mini bar, disposable slippers and basic toiletries. Another common issue pointed out was the occasional lack of thorough cleaning and the absence of Wi-Fi in the rooms. Some guests also mentioned discomfort due to the soft beds and the variability in room temperature, ranging from very warm to cold.

Overall, while Hotel Panorama Velingrad provides a comfortable stay with some lovely views and a cozy atmosphere, the room size and specific missing amenities might be points to consider for potential visitors.

Beds
Hotel Panorama Velingrad offers a mixed experience when it comes to bed comfort. Some guests found the beds to be comfortable, praising them as big and super comfortable, resulting in a restful night's sleep. However, there are also several reviews noting discomfort due to the beds being too soft, creaking, or being old. Some guests were dissatisfied with the twin beds pushed together instead of a proper double bed, which could separate and cause discomfort. Improvements such as better bed maintenance and an option for rocking baby beds could enhance the overall experience.

Cleanliness
Hotel Panorama Velingrad generally maintains a high standard of cleanliness across its premises. Guests have frequently praised the hotel for its clean and cozy environment, which extends to the well-kept rooms and inviting common areas. The diligent housekeeping team ensures that rooms are cleaned daily, contributing to the overall warm and pleasant atmosphere of the hotel. Public areas and bathrooms receive commendations for their cleanliness, providing a comfortable stay for guests.

However, reviews suggest that the cleanliness of the pool area significantly lags behind other areas of the hotel. Numerous guests have reported instances of a dirty pool with specific complaints about insufficient pool cleaning and maintenance. Some reviews also mentioned the presence of foreign hairs or dust in rooms and corridors and occasional lapses in waste disposal.

Despite these mixed experiences, the hotel's commitment to maintaining a clean and organized environment is clear with most areas reflecting a high degree of cleanliness and care. Guests appreciate the general atmosphere and comfort provided by the hotel's clean spaces, although improvements around the pool area could enhance the overall guest experience.

Staff
Hotel Panorama Velingrad seems to deliver a varied experience when it comes to staff interactions, predominantly positive with occasional lapses. Guests frequently highlight the friendliness and responsiveness of the staff. Many reviews praise the polite and smiling approach of the team, particularly pointing out the helpful receptionists and the graciousness of the restaurant waiters. The service was often described as professional with receptionists making a notable impression for their cordial and accommodating demeanor.

While the general consensus leans towards a hospitable environment, a few guests encountered issues with specific staff members. Instances of unwelcoming attitudes and unprofessional behavior were noted, which contrasts with the otherwise positive feedback. Restaurant service, in particular, received mixed reviews; some diners found the waiters slow and disorganized, causing delays and inconveniences.

Despite these occasional hiccups, many guests appreciated the overall friendly atmosphere and the competent, smiling staff. The hotel management and team displayed attentiveness and kindness, significantly contributing to a pleasant stay for many visitors.

Spa
Hotel Panorama Velingrad's spa has received mixed reviews from its guests. On the positive side, it is often described as clean and well-maintained with several reviewers noting that the spa center is very good, comfortable and decent. Guests have praised it as a nice area to relax, citing good spa facilities and services.

However, there are notable areas for improvement. Some guests felt the spa area is too small and can get moldy and they mentioned the water in the pool is not very warm. Others pointed out that the facilities are limited with the gym and steam bath services often unavailable due to space constraints and overheating. Additionally, there are extra charges for using certain amenities like bathrobes and other services beyond the pool and sauna. The service area around the sauna and pool also needs expansion to better accommodate users.

Overall, while the spa has its strengths, there is a consensus that it could benefit from enhancements and better maintenance to fulfill its potential as a top-notch relaxation destination.

Pool
Hotel Panorama Velingrad has a swimming pool that has received mixed reviews from guests. Some appreciated the pool as "very nice" and "warm," noting that it offers a sunny spot to relax. The presence of mineral water in the pool was also mentioned positively.

However, many guests noted that the pool is quite small, often appearing insufficient for the number of visitors. Cleanliness was a recurring issue, as several guests found the pool to be dirty, especially by the end of the day. Complaints about the water being too cold for comfort were also prevalent with some suggesting that better temperature control is necessary.

The pool’s maintenance, including its chlorination levels and overall presentation, was found lacking by some. The use of a cover resembling carpet or wallpaper instead of traditional tiles was also mentioned unfavorably. Additionally, there seemed to be insufficient seating and tables around the pool area to accommodate all guests comfortably.

In summary, while the pool at Hotel Panorama Velingrad has some appealing qualities, attention to cleanliness, temperature regulation and overall maintenance could significantly enhance the guest experience.

Parking
Hotel Panorama Velingrad offers a mixed experience when it comes to parking. Many reviews highlight the availability of free parking, describing it as both large and convenient. Guests appreciate the ample parking spaces, which provide ease for those bringing their own vehicles. However, there are also concerns noted. Some guests have found parking to be difficult, mentioning that the hotel has limited spaces compared to the number of rooms, which can lead to frustration. A few reviews indicate the absence of nearby parking facilities and in some cases, cars are parked very close to certain parts of the hotel, such as just 50 cm away from balconies. Despite these drawbacks, the general sentiment favors the ample and free parking on offer.


Yes, Hotel Panorama Velingrad has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hotel Panorama Velingrad.

No, Hotel Panorama Velingrad doesn't allow dogs.

Yes, parking facilities are available at Hotel Panorama Velingrad.

Yes, Hotel Panorama Velingrad has a gym.

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