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Spa Hotel Rich

Velingrad , 500 Saedinenie Str. (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSpa Hotel Rich in Velingrad emerges as a cherished haven for guests, offering an impressive blend of tranquility and accessibility due to its prime location in the heart of the city, complemented by excellent parking facilities. Guests can enjoy the nearby natural beauty, such as mineral water springs and picturesque parks, making it a perfect retreat for those seeking both urban and natural attractions.

Breakfast at the hotel is frequently celebrated for its variety and deliciousness, providing a delightful way to start the day. The hotel's dining options, particularly the pepperoni pizza, also receive high praise for quality and taste, offering diverse and flavorful European cuisine, despite some guests finding the prices on the higher side.

Rooms are consistently described as clean, spacious, and comfortable, with luxurious Italian-style decor and large balconies, contributing to a relaxing stay. The staff's exceptional friendliness and helpfulness underscore the welcoming atmosphere, earning specific accolades for attentiveness and professionalism.

Though cleanliness in most areas meets expectations, with praise for the spa center, some isolated incidents of unpleasant odors and necessary maintenance adjustments were noted. The spa, while offering alluring amenities like multiple saunas and a mineral pool, experiences occasional logistical challenges due to its size during peak periods.

Pool facilities present a mixed experience; the quality and warmth of the mineral water are appreciated, despite criticisms about the indoor pool's size and the maintenance of outdoor facilities. The presence of convenient parking adds to the stress-free experience, making it suitable for guests traveling by car.

The hotel's beds are often noted for their comfort, featuring large and cozy mattresses, adding to the overall relaxation experience. The jacuzzi and hot tub options further enhance the luxury feel, despite some maintenance concerns.

While the claim of a five-star designation might not universally resonate due to occasional service and maintenance issues, the hotel's ambiance and commitment to providing luxury are evident, making it a worthwhile stay for those appreciating a touch of opulence.
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Luxury Hotel

Repeatedly awarded 'Best Boutique Hotel in Bulgaria', this 5-star hotel is synonymous with luxury and class. It offers a boutique spa experience with mineral waters, first-class restaurants, indoor and outdoor pools, and four hot tubs.

Hotel for Honeymoon

Situated in Velingrad, this spa hotel offers a range of treatments and facilities designed for relaxation and rejuvenation. Its focus on wellness makes it a perfect destination for a romantic and revitalizing honeymoon.

Hotel with Spa

Features indoor and outdoor mineral water pools and an indoor hot tub. The spa area includes a sauna park with various saunas and a steam bath, a relaxation area, and a wide range of massages, body, and facial therapies, including specialized baths and a spa capsule.

Romantic Hotel

As a spa hotel, it provides facilities for relaxation and wellness, which are ideal for couples seeking a peaceful retreat. The availability of spa treatments offers opportunities for shared relaxation and bonding.

Hotel with Swimming Pool

Located in Velingrad, Spa Hotel Rich offers a variety of spa treatments and pool facilities, ensuring a relaxing and rejuvenating experience for guests.

Indoor Pool

Business Hotel

While specific details about business amenities are not available, its status as a spa hotel suggests it may offer suitable services for business travelers seeking relaxation and wellness options alongside their work engagements.

Hotel with Parking

Guests benefit from private parking available on site free of charge.

EV charging stations

Accessible Hotel

Spa Hotel Rich is noted as being entirely unit wheelchair accessible and has an elevator.

Hotel with Gym

Offers spa facilities and a fitness center.

Hotel with Rooms With Jacuzzi / Hot-tub

Located in Velingrad, this hotel offers rooms with private hot tubs and a full range of spa services. The combination of luxurious accommodations and spa facilities makes it ideal for relaxation.

Hotel with Indoor Pool

The hotel provides an indoor mineral pool for guests to enjoy. The indoor spa area includes four hot tubs and a children's pool, all supplied with mineral water.

Hotel with EV Charging Stations

Family Friendly Hotel

5-Star Hotel

Room Types

Luxury Double or Twin Room This room with slightly sloped ceiling has a sofa bed, a flat-screen TV, air conditioning, a minibar and floor heating. There is also a private bathroom with a bath or a shower, free toiletries, bathrobe, slippers and a hairdryer, a balcony with a view.

Junior Suite This spacious room has unique furnishings and consists of a living area and a sleeping area. It features a flat-screen TV, air conditioning, a minibar, floor heating and a bathroom with a bath, free toiletries, bathrobes, slippers and a hairdryer.

Luxury Double or Twin Room This spacious room has luxurious furnishings, a private bathroom with a bath, and a flat-screen cable TV. Some rooms have a balcony.

Interior Junior Suite with Hot Tub - Dayana This spacious room has luxurious furnishings, a large double bed and a seating area. A hot tub opens to panoramic views. A private bathroom and a flat-screen cable TV are also featured. Some suites have a South facing private balcony. Please note that no baby cots are available for this room type.

Deluxe Two-Bedroom Apartment - Victoria This spacious suite with luxurious furnishings has 2 bedrooms and 2 bathrooms.

Deluxe Family Suite (2 Adults + 2 Children up to 10 years old) This spacious family suite has air conditioning, cable TV and view.

Deluxe Double Room (2 Adults + 2 Children up to 10 years old) The spacious double room provides air conditioning, soundproof walls, a terrace with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Queen Suite - Kari The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe King Suite - Jiji Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Presidential Suite with private SPA area This apartment features a VIP balcony with a private Finland sauna and hot tub with mineral water. A luxury bathroom with a retro bathtub is included. The Ultra All Inclusive rate room only gives access to a private dining area in a separate cabinet with ultra all inclusive alcohol beverages and a food menu.

Deluxe Two-Bedroom Suite - Beatriche Featuring 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

Deluxe Room - Italian Style The spacious double room offers air conditioning, soundproof walls, a terrace with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.

Suite with Hot Tub Guests will have a special experience as this suite features a hot tub. This suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds.

About Spa Hotel Rich

License: В4-9ЖЦ-65Ш-А1

Guest Reviews

8.2

Very Good

Location

Nestled in the heart of Velingrad, Spa Hotel Rich boasts an exceptional location that perfectly balances tranquility and convenience. Guests appreciate its proximity to the city center and the picturesque park, offering easy access to local attractions and the charm of the town. Despite its central position, the hotel's serene atmosphere provides a peaceful retreat away from the hustle and bustle. Excellent parking facilities add to the convenience, making it a hassle-free destination for travelers. The surrounding natural beauty enhances the hotel's appeal, inviting visitors to explore the nearby mineral water springs and enjoy leisurely strolls through the park. Overall, the location is repeatedly described as outstanding, making Spa Hotel Rich an ideal choice for those looking to experience the best of Velingrad's natural and urban offerings.

Breakfast

Spa Hotel Rich offers an impressive breakfast experience that is praised for its richness and diversity. Guests frequently highlight the breakfast buffet's variety and abundance, with descriptions like diverse and delicious, fantastic and fulfilling, and plentiful. Many found the overall quality and taste to be excellent, with the breakfast playing a key role in enhancing the vacation atmosphere.

Despite the overwhelmingly positive remarks, a few guests noted areas for improvement. Some mentioned that while the breakfast was good, a bit more day-to-day variation would enhance the experience. There were occasional comments about limited options or issues with specific items, like fried eggs. Additionally, some guests were inconvenienced by the lack of central heating, which affected the comfort while dining.

Overall, the breakfast at Spa Hotel Rich is well-regarded for its variety and flavor, considered by many to be a delightful start to the day.

Dinner

Spa Hotel Rich offers a diverse and high-quality dining experience that leaves a lasting impression on guests. The culinary offerings are highlighted by unique and delicious dishes, with a particular nod to the great pepperoni pizza which guests repeatedly praise. Both the main restaurant, aptly named Bistro, and the tavern are recognized for their well-prepared and flavorful dishes. The food is consistently described as varied, excellent, and of high standard, with an emphasis on good-quality ingredients and absence of artificial additives. European cuisine is a prominent feature on the menu, catering to a range of tastes. Despite the high quality of food, some guests have noted the dinner to be quite expensive. Nonetheless, many find the dining experience in the garden restaurant particularly enjoyable, attributing much of their satisfaction to the tasty offerings and pleasing ambiance. A few less favorable comments pointed out isolated incidents like cold eggs and an unexpected soup substitution, but overall, the dining experience at Spa Hotel Rich is regarded as exceptional by most visitors.

Rooms

Nestled in a serene location, the Spa Hotel Rich offers guests a satisfying stay with its consistently praised accommodations. The rooms are praised for being clean, spacious, and comfortable, providing a pleasant atmosphere for relaxation. Many guests appreciated the stylish and beautifully decorated interiors, highlighting the Italian-style influences and luxurious touches such as large balconies. The beds are often noted to be especially comfortable and generously sized, contributing to an overall sense of comfort. Daily housekeeping ensures that the rooms remain spotless, with fresh towels provided regularly. Despite some minor concerns about room arrangements and occasional maintenance issues, the overall sentiment is that of a pleasant and cozy environment that aligns well with guests’ expectations. Guests have also praised the staff for their courtesy, which enhances the welcoming ambiance of the hotel.

Beds

The beds at Spa Hotel Rich generally receive high praise for their comfort, with many guests highlighting the large and cozy mattresses. The rooms are often noted for featuring huge beds that enhance the overall relaxation experience. Guests typically appreciate the comfortable bedding and pillows, although a few have mentioned issues like squeaking or the occasional older, less supportive mattress. The hotel offers flexibility with bed linens and towel changes upon request, further contributing to a pleasant stay. Overall, the emphasis on spacious and comfortable beds stands out as a highlight for visitors, despite minor inconsistencies in bed quality.

Cleanliness

Spa Hotel Rich generally offers a satisfactory experience in terms of cleanliness, with numerous guests highlighting favorable aspects. The rooms, corridors, and overall hotel facilities are described as clean and well-maintained by several visitors. The spa center, in particular, is noted for its cleanliness, contributing to a pleasant environment for relaxation. The hotel's cleanliness leaves a positive impression on many guests, creating expectations for repeat visits. The carpets are appreciated for their softness, adding a touch of comfort to the stay.

However, a subset of reviews points to areas in need of improvement. Some guests reported issues with unpleasant smells in the corridors and rooms, while others noted that certain bathrooms did not meet cleanliness standards. The pool areas received mixed feedback; while some guests praised the routine morning cleaning, others felt the outdoor pool could be better maintained. Additionally, discrepancies in pool infrastructure, like a displaced drain, were observed.

Overall, Spa Hotel Rich maintains an acceptable level of cleanliness, but addressing specific concerns could enhance the guest experience further.

Staff

At Spa Hotel Rich, the staff consistently garners high praise for their remarkable friendliness and helpfulness, creating a warm and welcoming atmosphere for guests. The team at the hotel, from the reception to housekeeping, is noted for their politeness and attentiveness. Guests appreciate their responsiveness and willingness to assist with any inquiries, making the experience seamless and enjoyable. The staff, described as exceptionally polite, genuinely friendly, and super accommodating, plays a crucial role in maintaining the hotel's positive reputation. Even specific staff members like Magi at the reception receive accolades for their professionalism and helpful nature. While the vast majority of reviews highlight the staff's exemplary service, there are occasional mentions of less-than-satisfactory encounters, such as at the tavern. However, overall, the staff's cordial and responsive attitude greatly enhances the guest experience at Spa Hotel Rich.

Spa

Spa Hotel Rich offers a variety of spa amenities that have garnered a range of reactions from guests. The spa center, while noted as being quite small and often unable to accommodate the full guest capacity, generally earns positive remarks for its cleanliness and the quality of its services. Guests have praised the center for its well-maintained facilities and commendable masseurs, making it a nice spot for a tranquil escape. However, some visitors have pointed out issues such as the convoluted layout and renovation works in certain areas.

The spa features a single pool, multiple saunas including a herbal sauna, several pools, a jacuzzi, and facilities noted for nice water temperatures, which contribute to its charm for a romantic getaway. Despite these positive features, others have felt that the spa center's size is inadequate for a hotel of this capacity. Additionally, there were occasional complaints regarding cleanliness and some minor maintenance issues, such as clogged sinks.

Overall, the spa at Spa Hotel Rich appears to offer a pleasant experience with several appealing features, though the limited size and certain logistical concerns may affect the experience during peak times.

Pool

Spa Hotel Rich offers a mixed experience for guests who are keen on enjoying the pool facilities. On the positive side, the pools are noted for their clean, warm, and soothing mineral water. The availability of both indoor and outdoor pools adds versatility to the swimming options, allowing guests to choose their preferred atmosphere. However, the indoor pool is frequently described as small and crowded, which may not accommodate the large number of hotel guests satisfactorily. The small size is complemented by a scarcity of sun loungers, potentially limiting the comfort for those wishing to relax poolside. The quality of the pool water is generally praised, with guests noting its cleanliness and comforting warmth. On the downside, the outdoor pool should be cleaned more thoroughly, and some amenities like the outdoor hot tubs were not operational during certain stays. Furthermore, guests should be aware that certain facilities, such as the sauna, are on separate floors from the pool and jacuzzi, which may necessitate additional movement within the spa center. Although the indoor pool was temporarily closed for disinfection, this can be seen as a measure to maintain high standards of hygiene. Overall, while the mineral water and cleanliness are highlights, potential visitors might consider the capacity and maintenance issues when planning their visit.

Parking

Spa Hotel Rich offers convenient parking options that guests frequently appreciate. The availability of parking is a significant advantage, particularly for travelers who arrive by car. The hotel provides a free parking area attached to the premises, ensuring there is sufficient parking space for guests. This aspect of the hotel is often noted as a crucial feature for those driving in. Guests found the parking situation convenient, despite some minor setbacks such as restrictions on unloading luggage directly in front of the hotel. Nevertheless, the presence of a parking lot, with a bellboy on hand to assist, adds to the overall positive experience, making it easier and more stress-free for guests.

5 Star

Spa Hotel Rich in Velingrad has received mixed reviews from guests, particularly regarding its claimed five-star status. While some appreciate its luxurious aspirations, many express concerns about whether it truly offers a five-star experience. Several reviews mention that the hotel requires significant renovation, with aging facilities such as torn sheets and inadequately cleaned air conditioning units. Cleanliness appears to be a recurring issue, with reports of hair in the bathrooms and pervasive dust. The pool, noted as small and poorly maintained, does not meet the expectations associated with a hotel of its stature.

Another point of contention is the hotel's staffing and service. The slow check-in and check-out process, compounded by a limited English-speaking staff, undermines the hotel's aspirations of offering world-class hospitality. Additionally, breakfast offerings are criticized for lacking seating and variety, which is deemed unacceptable for a property under the five-star banner.

While Spa Hotel Rich strives for a high-end image, several guests feel it resembles more of a large villa or even a pretentious motel, failing to deliver the value expected of its high price tag. Despite these criticisms, the hotel still attracts guests who appreciate its ambitious intent, but myriad issues suggest that improvements are necessary to truly embody the five-star designation it claims.

Rooms with Jacuzzi / Hot-Tub

Spa Hotel Rich offers several alluring options for relaxation with a variety of indoor and outdoor jacuzzis and hot tubs. Guests appreciate the convenience of having a hot tub directly in the room, making it a worthwhile experience. The hotel provides multiple choices of pools and jacuzzis, catering to diverse preferences. However, some guests have noted that while the indoor jacuzzi offers intense heat, it might be too hot for comfort. Additionally, attention has been brought to the cleanliness and freshness of the water in the outdoor facilities and massage bathtubs, suggesting room for improvement in maintenance. Despite these points, the presence of a hot tub and jacuzzi in the accommodations is a highlight for many guests.

Luxury

The Spa Hotel Rich offers an undeniable sense of luxury and comfort, making guests feel pampered during their stay. Visitors frequently remark on the real luxury experience provided by the hotel, with the spa, food, and service being singled out for their exceptional quality. Many guests comment on the high level of quality across various services, enhancing the overall feeling of indulgence. However, there are mixed opinions regarding the hotel's star rating, with some reviewers suggesting it might be more accurately described as a four-star establishment. Despite differing opinions about its classification, the overall impression is one of opulence and enjoyment, particularly considering the standout spa offerings.

Yes, Spa Hotel Rich has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Spa Hotel Rich.

No, Spa Hotel Rich doesn't allow dogs.

Yes, parking facilities are available at Spa Hotel Rich.

Yes, Spa Hotel Rich has a gym.

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