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Summary of reviewsGizella Hotel and Restaurant enjoys extensive praise for its prime location, situated at the foot of the castle hill within the city. This positioning offers picturesque views and easy access to historical sites, the city center, the zoo and other attractions, all within walking distance. The hotel's peaceful and serene environment, combined with its historic charm, provides a balanced retreat for travelers. Guests appreciate the availability of private parking and the charm of the historic building adds to the hotel's allure. The staff contributes significantly to the positive experience with their friendliness, helpfulness and multilingual capabilities.
Breakfast at Gizella Hotel and Restaurant receives mixed reviews, though many guests found it rich, delicious and abundant with a wide variety of choices, the quality of food being particularly noted. However, some found the breakfast options minimalistic or poorly varied, pointing out occasional lapses in service efficiency.
Dinner experiences are highly regarded for the quality and flavor of dishes. However, inconsistency in restaurant operation times posed significant inconvenience with guests often finding the restaurant closed during lunch and dinner, forcing them to seek meals elsewhere.
The rooms are largely praised for their comfort, spaciousness and modern furnishings, although some variation in experience was noted depending on room location. Attic rooms were reported to be hot and lacking air conditioning, while some issues with cleanliness and maintenance, like dust and outdated décor, were mentioned. Despite these issues, the overall impression of the rooms is positive.
Cleanliness reviews are mixed with many guests initially finding the hotel and rooms clean and well-maintained. However, several guests reported inadequacies in cleaning during their stay, particularly in bathrooms and common areas, suggesting a need for improved maintenance.
The complimentary WiFi service garnered mixed opinions, offering strong connectivity in some areas but weak or unavailable service in certain rooms, affecting the overall guest experience.
Parking facilities are repeatedly praised with the secure, private and spacious parking options providing convenience and comfort for guests traveling by car.
Beds at the hotel are generally found to be very comfortable with high-quality bedding and orthopedic mattresses being highlighted. While some guests encountered the inconvenience of two single beds pushed together instead of a true double bed, this was often quickly resolved by the responsive hotel staff.
In summary, Gizella Hotel and Restaurant stands out for its excellent location, comfortable accommodations, friendly staff and convenient parking, despite some areas like breakfast variety and WiFi service requiring attention for improvement. Show more
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Categories
Family Friendly Hotel
The hotel's central location provides easy access to family-friendly attractions and dining options in Veszprém. The restaurant offers a convenient dining solution for families, and the quiet environment ensures a relaxing stay.
Dog Friendly Hotel
This hotel is located in Veszprém and welcomes pets, providing a restaurant for convenient dining with your dog-friendly travel companion.
Hotel with Parking
This hotel provides free on-site parking for guests. The parking area is closed and under video surveillance, adding an extra layer of security.
Accessible Hotel
The hotel provides facilities for disabled guests and lift access. These amenities enhance the accessibility and comfort for all visitors.
3-Star Hotel
This hotel is in the heart of Veszprém and has a restaurant. Its rooms are clean and comfortable. The staff is friendly and attentive. The hotel offers exceptional value for money, with affordable rates and quality service. It is conveniently located near popular attractions, shopping areas, and dining options.
Hotel for Honeymoon
Room Types
Superior Double or Twin RoomThis large room features a bathroom with shower, a telephone and a minibar.
Economy Twin RoomThis room features a bathroom with shower, a minibar and a telephone.
Deluxe SuiteFeaturing a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a wardrobe, a safe deposit box, a sofa, a flat-screen TV with satellite channels, as well as mountain views. The unit offers 2 beds.
Standard Double or Twin RoomThe twin/double room features air conditioning, a private entrance, heating, as well as a TV with satellite channels. The unit has 1 bed.
Please note that the room is accessed via spiral staircase.
Deluxe Double Room with Shower
Deluxe Double Room with Shower
Deluxe Double Room with Shower
Apartment with Garden ViewThe unit offers 1 bed.
About Gizella Hotel and Restaurant
License: SZ19000039
Guest Reviews
8.2
Very Good
Location
Gizella Hotel and Restaurant is highly praised for its outstanding location within the city, making it a top choice for travelers seeking a blend of convenience and charm. Situated at the foot of the castle hill, the hotel offers a picturesque setting with breathtaking views of the castle and easy access to historical sites. Guests appreciate the hotel's proximity to the city center, zoo and other attractions, all within a short walking distance.
The peaceful and quiet environment provides a serene retreat while being close to beautiful walking options and the vibrant city life. The hotel's location below the castle is particularly highlighted as superb, offering a balance of historic charm and modern comforts. Visitors also commend the availability of private parking, making it convenient for those traveling by car.
The historic building that houses the hotel adds to its allure, providing a unique and authentic experience. In addition to its prime location, guests frequently mention the helpful and friendly staff, further enhancing their stay. With its excellent placement, comfortable accommodations and pleasant environment, Gizella Hotel and Restaurant stands out as a desirable destination for both leisure and cultural exploration.
Breakfast
The breakfast offering at Gizella Hotel and Restaurant garnered mixed feedback from guests. Many reviews appreciated the rich and delicious options available, often describing the breakfast as abundant with a wide variety of choices. Guests noted the breakfast buffet as extensive and the quality of the products as fresh and good. Positive remarks highlighted the excellent and varied selection with some guests noting the availability of scrambled eggs and bacon upon request. Additionally, staff were commended for their immediate attention to requests and for replenishing food items as quickly as possible.
However, there were also less enthusiastic reviews. Some guests found the breakfast to be minimalistic, plain or even poor with particular criticism directed at the limited variety of cereals and occasionally bland rolls. Issues were raised about the breakfast being cleared out quickly or running low on certain items without prompt replenishment. A few reviews called for more variety and noted that the breakfast service could be smoother.
In summary, while many guests enjoyed a plentiful and tasty breakfast experience with a wide variety of options, there were comments suggesting room for improvement in variety and service efficiency. The overall impression indicates that the breakfast is generally good with several standout features, especially when compared to nearby establishments.
Dinner
Gizella Hotel and Restaurant provides an intriguing dining experience that draws mixed reviews from its guests. The consistent praise focuses on the quality and flavor of the dishes served with numerous guests describing the dinner as delicious, excellent and very filling. The varied and plentiful dinner options are well-received, suggesting that the menu is diverse and caters to various tastes.
However, the hotel seems to face significant criticism regarding its restaurant services. Many reviews highlight the closure of the restaurant during lunch and dinner times, pointing out that guests are often unable to have meals at the hotel aside from breakfast. This inconsistency in service is a point of contention with reports of the restaurant being closed in the evening or not operational at all, forcing guests to seek dining options elsewhere.
The absence of a working bar further adds to the dining inconvenience. While the culinary offerings receive high marks when available, the lack of reliable dining services, especially for dinner, detracts from the overall guest experience.
Rooms
Gizella Hotel and Restaurant offers a range of rooms that stand out for their comfort and spaciousness. Many guests highlighted the beauty and comfort of their accommodations, noting large, airy and high-ceilinged spaces that are well-equipped and furnished. Some rooms, particularly those on the first floor, stand out for their modern touches and cleanliness.
However, there are notable variances in experience depending on the room's location. Attic rooms, while airy, were described as very hot and lacking air conditioning and windows, making temperature regulation difficult. Some guests faced issues with room cleanliness with dust and inadequate housekeeping mentioned in several reviews.
Amenities such as refrigerators in rooms (formerly minibars) and proximity to the city center were appreciated. Noise levels generally were low, although rooms facing the street experienced some traffic noise.
There were also instances where guests could not stay in their originally booked rooms, leading to dissatisfaction. Issues like outdated décor, understocked bathroom supplies and occasional maintenance problems were noted by some guests. Despite these issues, the overall impression conveyed by many is of a hotel that provides comfortable, well-furnished rooms with helpful staff.
Beds
The reviews of the beds at Gizella Hotel and Restaurant generally point toward comfort as a key feature with many guests noting the beds were very comfortable and fitted with excellent quality bedding and orthopedic mattresses. However, several guests mentioned that instead of a true double bed, they often encountered two single beds pushed together, which sometimes detracted from the experience. Despite this, the problem, if reported, was often resolved quickly by the hotel staff. While a few guests experienced issues like sloping mattresses or beds not being made upon arrival, the majority of feedback remarks on the comfort of the beds, which seemed to provide a restful night's sleep for most guests.
Cleanliness
The reviews for Gizella Hotel and Restaurant reveal a mixed experience regarding cleanliness. Positively, many guests found the hotel clean and well-maintained upon arrival with several mentions of rooms being clean and tidy. The building and courtyard were noted to be clean too, contributing to a generally satisfactory first impression. However, there are numerous concerns about the consistency and thoroughness of cleaning practices during guests' stays. Rooms were often found to be not cleaned adequately during the stay with some areas being neglected. The condition of the bathrooms was frequently criticized with reports of them not being properly cleaned, loose floor tiles and other cleanliness issues like hair on the floor. Several guests pointed out specific areas needing improvement, such as the cleanliness of corridor carpets and dust accumulation in rooms. Overall, while initial cleanliness standards were met, ongoing maintenance during guests' stays appears to require significant improvement.
Staff
The staff at Gizella Hotel and Restaurant consistently receives high praise for their exceptional friendliness and helpfulness. Guests frequently describe the team as very kind, attentive and always ready to assist with any requests. The reception staff, though occasionally facing language barriers, are noted for their multilingual capabilities and willingness to help. The hotel is appreciated for providing useful advice on local restaurants and efficiently handling practical needs like taxi bookings. Families and friends alike have expressed their delight with the positive and welcoming attitude of the staff, contributing significantly to a pleasant stay. Service is repeatedly highlighted as excellent, flexible and attentive, creating an overall warm and accommodating atmosphere for visitors.
Wi-Fi
Visitors to Gizella Hotel and Restaurant have mixed opinions about the establishment's WiFi service. Many appreciate the availability of free WiFi, noting that, in some areas, the connection is strong and satisfies basic browsing needs. However, a number of guests have faced challenges, pointing out that the WiFi can be weak or entirely unavailable in certain rooms. Some also mentioned difficulty in connecting to the network altogether with reports of no internet service for extended periods, up to two days. While the WiFi experience seems to vary, the hotel otherwise meets guest expectations for service and comfort.
Parking
Gizella Hotel and Restaurant offers an excellent variety of parking options that cater to different needs. Guests frequently appreciate the very good parking facilities, including secure and private parking spaces that provide an added level of comfort and peace of mind. The convenience of internal parking is often highlighted, ensuring easy and hassle-free access to the hotel. Additionally, the spacious parking area is a significant advantage, accommodating a good number of vehicles without any difficulty. Parking availability is consistently praised, reinforcing the hotel’s commitment to guest convenience.
No, Gizella Hotel and Restaurant doesn't have any pool.
No, a spa isn't available at Gizella Hotel and Restaurant.
Yes, Gizella Hotel and Restaurant welcomes dogs.
Yes, parking facilities are available at Gizella Hotel and Restaurant.
No, Gizella Hotel and Restaurant doesn't have a gym.