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Summary of reviewsHostellerie de L'Hôtel de Ville in Vevey enjoys praise for its outstanding and convenient location, situated just a short walk from Lake Geneva and within the charming old town. Its central position provides guests with breathtaking views and easy access to dining and shopping options. Proximity to the train station, bus stops and lakefront makes it ideal for exploring the area. Visitors particularly appreciate the spacious, clean apartments with some featuring small kitchens, despite occasional noise from traffic.
Guest experiences in the rooms, however, are mixed. Some rooms are described as spacious, well-equipped and pleasant, but others suffer from significant cleanliness and maintenance issues, including dirty floors, clogged drains and moldy furnishings. The condition of the rooms varies with some appearing worn down, featuring broken furniture and defective bathroom fixtures, which detracts from the overall positive location experience.
The cleanliness of the hotel also receives varied feedback. While some guests praise the spotless towels, linens and daily clean-ups, many others report issues like dirty rooms, sticky floors and neglected common areas. Specific problems such as mold, excessive dust and even cockroaches are mentioned, indicating inconsistencies with hygiene standards. Despite occasional mentions of cleanliness and helpful staff, the generally poor condition hinders the hotel's appeal.
Interactions with the staff generally leave a favorable impression. Many guests commend the kind, friendly and helpful nature of the personnel, especially highlighting Mr. Tahir's welcoming attitude. The staff is frequently described as warm, attentive and approachable, enhancing the overall stay. However, there are occasional reports of unfriendliness and billing errors, indicating areas for improvement in staff competence and behavior.
Feedback on bedding is mixed. Some guests find the beds comfortable with adequate bedding and useful room amenities, while others complain about narrow and hard mattresses, sagging beds, flat pillows and the lack of bedside lamps and hairdryers. The need for improved mattress quality and additional conveniences to match the pricing is emphasized.
Overall, Hostellerie de L'Hôtel de Ville offers an experience that many guests consider good value for money, particularly because of its prime location near Lake Geneva. While the furniture may seem dated, it is described as comfortable and functional. Although the hotel has several areas needing improvement, it remains a viable option for budget-conscious travelers seeking affordability and convenience in a picturesque setting. Show more
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Accessible Aparthotel
Small Aparthotel
Aparthotel with Tennis Courts
3-Star Aparthotel
Room Types
Guest Reviews
5.9
Rated
Location
Hostellerie de L'Hôtel de Ville in Vevey boasts an excellent and convenient location that garners consistent praise from its guests. Positioned just a short walk from Lake Geneva and within the charming old town, it offers breathtaking views and easy access to a variety of dining and shopping options. The hotel’s proximity to the train station, bus stops and the lakefront makes it an ideal base for exploring the area. Visitors highlight the central location, nestled among boulangeries, restaurants and shops, as one of its most attractive features. The apartments are described as spacious and clean, some featuring useful amenities like a small kitchen. Despite occasional noise from traffic, the overwhelmingly positive feedback speaks to a centrally located gem perfect for anyone looking to experience the heart of Vevey.
Rooms
Hostellerie de L'Hôtel de Ville offers a mixed experience for its guests. The rooms vary significantly with some being described as spacious and well-equipped, featuring kitchens and essential amenities for short stays. Cleanliness, however, seems inconsistent with several reviews noting issues such as dirty floors, leftover food in cupboards and clogged shower drains. While some guests found their rooms very clean and pleasant, others reported severe cleanliness issues, including dirty bathrooms, unpleasant odors and even moldy furnishings.
The hotel’s location is highly praised, being centrally located and just steps away from the lake, making it convenient for guests. Despite this prime location, the condition of the rooms often fails to meet acceptable standards. Many rooms appear worn down with some guests mentioning broken furniture, noisy and uncomfortable beds and defective bathroom fixtures.
Overall, while some rooms are spacious and well-furnished, others require significant maintenance and better cleaning services. The inconsistency suggests potential for a vastly differing experience depending on the specific room assigned.
Beds
Hostellerie de L'Hôtel de Ville has received mixed feedback regarding its bedding. Some guests found the beds comfortable with adequate bedding and good-sized options, paired with a well-maintained room temperature and useful amenities like a kitchenette. However, a significant number of reviews pointed out various issues. Frequent complaints included uncomfortable, narrow and hard mattresses with several comments mentioning sagging and sinking beds where springs were notably felt. Pillows were described as flat and the lack of bedside lamps and hairdryers were additional points of frustration. The general consensus was that the mattress quality needs improvement and a few guests highlighted that the bed's condition did not match the hotel's pricing.
Cleanliness
While Hostellerie de L'Hôtel de Ville offers some basic amenities with seemingly dedicated cleaning service, the overall cleanliness leaves much to be desired. The experiences vary greatly among visitors with some praising the spotlessness of towels, linens and daily clean-ups, while many others noted numerous issues with hygiene. There are significant reports of dirty rooms, fingerprints, sticky floors and neglected common areas like stairways and elevators emitting unpleasant odors. Guests have mentioned specific cleanliness problems such as mold in bathrooms, excessive dust, stained walls and furniture and even cockroaches. The rooms and furnishings appear old and worn and the discrepancy between online photos and actual room conditions is frequently noted. Furthermore, issues like cigarette smells, poorly cleaned dishware and slow draining showers are reported, impacting the overall experience. Despite occasional mentions of cleanliness and helpful staff, the generally poor condition and cleanliness of the accommodation seriously detracts from its appeal.
Staff
At 'Hostellerie de L'Hôtel de Ville,' it's clear that interactions with the staff leave a lasting impression on guests. Many reviews highlight the kind, friendly and helpful nature of the personnel with a special mention of Mr. Tahir's welcoming attitude. Guests frequently describe the staff as more than helpful, providing warm welcomes and being very attentive to their needs throughout their stay.
Numerous comments commend the reception's friendliness with mentions of the receptionist being very nice and the staff as overall charming and supportive. It's apparent that many visitors appreciate the pleasant and efficient assistance received during their time at the hotel. The atmosphere is often characterized as welcoming with staff being readily available and approachable.
However, it's worth noting some inconsistent experiences regarding staff behavior and competence. A few reviews mention unfriendliness and unprofessional conduct, such as billing errors and lack of preparedness for guest arrivals. Though these instances seem less frequent, they highlight areas where improvements could be beneficial.
Nevertheless, the majority of guest interactions with the staff at 'Hostellerie de L'Hôtel de Ville' are positive, emphasizing a friendly and inviting atmosphere that enhances the overall stay.
3 Star
Hostellerie de L'Hôtel de Ville, located near Lake Geneva, offers an experience that is considered perfect value for money by many guests. Although the furniture may seem a little dated, it remains comfortable and fully functional. The overall ambiance reflects good value, especially given its three-star rating. However, there are areas in need of improvement. Some guests noted discomfort due to old mattresses with metal springs, thin sheets instead of comforters and noise at night. Despite these drawbacks, many found that the hotel still represents a good option for budget-conscious travelers seeking affordability near Lake Geneva.
No, Hostellerie de L'Hôtel de Ville doesn't have any pool.
No, a spa isn't available at Hostellerie de L'Hôtel de Ville.
No, Hostellerie de L'Hôtel de Ville doesn't allow dogs.
No, parking facilities aren't available at Hostellerie de L'Hôtel de Ville.
No, Hostellerie de L'Hôtel de Ville doesn't have a gym.