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Summary of reviewsHôtel Restaurant Villa Riva is celebrated for its exceptional location in the picturesque village of Veyrier-du-Lac, close to the stunning Lake Annecy. This prime position offers guests easy access to the tranquil lakeshore, charming old town of Annecy and spectacular mountain views. The setting is lauded for its romance and convenience, making it a highlight of many visitors' stays. Despite its proximity to a busy road, the serene lakeside environment provides a peaceful and relaxing atmosphere. The ease of parking is also frequently appreciated by guests.
Breakfast experiences at the hotel are more mixed. Some guests appreciated the fresh components such as orange juice and the beautiful lake view from the dining room, but a significant number of reviewers felt the offerings lacked value for the money. Criticisms included limited variety, insufficient quantity and the presence of industrial thawed bread and mini pastries. The restrictive hours and occasional preparation delays further detracted from the breakfast experience for many.
Regarding the rooms, many guests praised their cleanliness, good size and stunning lake views. Rooms are noted to be quite spacious in some cases, particularly the family rooms and the comfortable bedding enhances the overall experience. However, other reviews point out that some rooms are small, outdated and in need of better maintenance and soundproofing. The lack of air conditioning and the condition of the bathrooms also presented issues for some guests.
Cleanliness feedback remains mixed. While some guests found their rooms very clean and comfortable, others reported issues with dirt, mold and unclean sheets. The communal areas, including the entrance, stairs and breakfast area, were also criticized for cleanliness lapses, suggesting a need for significant improvement in cleaning practices.
The staff at Hôtel Restaurant Villa Riva are generally praised for their friendliness and professionalism. Guests often mention the warm welcome and attentiveness from the employees, contributing to a pleasant and hospitable environment. Despite some isolated criticisms, the staff's genuine effort to create a welcoming atmosphere is a consistent theme in many reviews.
Bedding experiences also vary. Though many guests found the beds comfortable and of good quality, others encountered issues such as uncomfortable mattresses, thin pillows and inadequate bed hygiene. Complaints about mattresses being in poor condition and the practice of pushing two single beds together instead of providing a proper king-size bed suggest inconsistencies that impact the overall comfort of the stay.
Overall, Hôtel Restaurant Villa Riva offers a charming location with spectacular views and friendly service, making it an appealing choice for those prioritizing these aspects. However, guests should be aware of the varied experiences related to breakfast, room conditions, cleanliness and bedding. Show more
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Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel near The Beach
Family Friendly Hotel
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Guest Reviews
6.4
Rated
Location
Hôtel Restaurant Villa Riva boasts an exceptional location that guests consistently praise for its proximity to the stunning Lake Annecy. Nestled in the picturesque village of Veyrier-du-Lac, the hotel offers convenient access to both the tranquil lakeshore and the charming old town of Annecy, accessible by bus. Many reviews highlight the breathtaking views of the lake, which add to the appeal of the setting.
The location is described as lovely, superb and romantic with several mentions of it being very well situated for trips and nestled comfortably in the mountains. The ease of parking with options nearby and a free municipal lot, is also appreciated by visitors. Despite being next to a busy road, the serene lakeside environment and quiet surroundings contribute to a pleasant stay.
Whether guests are seeking beautiful scenery, travel convenience or a quaint village atmosphere, the location of Hôtel Restaurant Villa Riva stands out as a major highlight, offering both charm and practicality for a memorable experience.
Breakfast
The breakfast at Hôtel Restaurant Villa Riva receives mixed reviews from guests with opinions ranging from high praise to significant disappointment. On the positive side, some guests found the breakfast to be very good, enjoying freshly squeezed orange juice and fresh, substantial offerings. They appreciated the dining room with its beautiful view of the lake, which added to the experience.
However, many guests noted that the breakfast did not offer good value for money. The cost, often mentioned as around €14.50 or €15, was considered exorbitant given the limited variety and basic quality of the food. Common criticisms included a lack of choice, insufficient quantity and the absence of certain items like cheeses and more substantial savory options. There were also mentions of industrial thawed bread and mini pastries, which were far from satisfactory for many.
The breakfast room’s schedule was also a point of contention with availability only starting at 8 am and some delays in preparation. Overall, while some guests enjoyed their breakfast experience at the hotel, many felt it fell short in terms of both variety and value for the price charged.
Rooms
Hôtel Restaurant Villa Riva offers a range of room experiences that cater to various guest preferences and budgets. Many reviews highlight the good size and cleanliness of the rooms with some guests praising the spaciousness of the family rooms and the comfortable bedding. The hotel boasts renovated rooms with comfortable mattresses and several rooms offer beautiful views of Lake Annecy, enhancing the overall guest experience.
However, there are some notable areas for improvement. Many guests mentioned that the rooms are quite small with some finding them cramped and outdated. Issues such as poor soundproofing, a lack of air conditioning and outdated decor have been pointed out. Some rooms have been described as needing a refresh and better maintenance to match the online photos. The bathrooms, while clean, often feel small and aged. Despite these drawbacks, the hotel's beautiful lake views, localization and friendly reception make it a reasonable option for travelers looking for basic comfort and good value for money.
Beds
Guests of Hôtel Restaurant Villa Riva have shared mixed experiences with the hotel's bedding. Many have highlighted positives such as the comfort and quality of the bedding, mentioning it as a notable feature along with the location and lake view. Some have described the beds as comfortable, albeit a bit too soft or firm in some cases.
However, there are recurring issues that guests have experienced. Concerns include mattresses being torn or uncomfortable, very thin pillows and beds that were essentially two single beds pushed together rather than a true king size. There have also been complaints about bed hygiene, such as sheets not being changed and mattress covers with yellow stains. Some guests found the bed to be uncomfortably low and generally, the comfort and condition of the beds have drawn criticism that impacts the perceived value for the room price.
Overall, while some guests enjoyed their sleep, the inconsistency in bedding quality and maintenance has been a notable detractor for others.
Cleanliness
Hôtel Restaurant Villa Riva appears to have mixed reviews when it comes to cleanliness. While some guests reported finding clean rooms that were even described as clean and quiet or very clean and comfortable, others noted significant issues. Several reviews highlight problems with dirt and dust, including dirty rooms, unclean sheets and unsanitary conditions. The bathrooms, in particular, seem to suffer from neglect with complaints about moldy seals, obsolescence and general grime.
The communal areas, such as the entrance, stairs and breakfast room, also received criticism for not being kept clean with crumbs left from the previous day’s breakfast. Despite these issues, the hotel's facade was mentioned positively and a few guests did find their accommodations to be functional and acceptable. However, overall, the recurring theme is a need for significant improvement in the hotel’s cleanliness standards.
Staff
The staff at Hôtel Restaurant Villa Riva generally receive positive remarks for their friendliness and professionalism. Many guests note the warm welcome upon arrival and the attentiveness of the employees. The overall impression is that the staff is eager to help and provides a pleasant experience for the visitors. Instances of staff being described as kind, charming and smiling add to the sense of a hospitable environment. Although there are occasional criticisms regarding unhelpfulness and non-responsiveness, these are outweighed by the numerous commendations of the entire team’s outstanding demeanor. Some concerns are raised about management, but frontline staff consistently earn praise for their efforts to create a welcoming atmosphere.
No, Hôtel Restaurant Villa Riva doesn't have any pool.
No, a spa isn't available at Hôtel Restaurant Villa Riva.
No, Hôtel Restaurant Villa Riva doesn't allow dogs.
No, parking facilities aren't available at Hôtel Restaurant Villa Riva.
No, Hôtel Restaurant Villa Riva doesn't have a gym.